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TenantCloud
Wat is TenantCloud?
TenantCloud is een gratis cloudservice met persoonlijke portalen voor verhuurders, huurders en servicepro's waarmee ze online huur kunnen betalen en innen, communiceren, verhuurinfo opslaan, foto's voor intrekken/verhuizen uploaden, onderhoudsverzoeken beheren en meer.
Met TenantCloud kunnen huurders een nieuwe woning vinden en visuele aanvragen voor onderhoud beheren. Tegelijkertijd profiteren verhuurders van het gratis beheren van maximaal 75 eenheden, online huurinning en het adverteren van beschikbare woningen op meer dan 25 platforms.
Wie gebruikt TenantCloud?
Huurders, verhuurders, vastgoedbeheerders en servicepro's
Twijfels over TenantCloud?
Vergelijk met een populair alternatief

TenantCloud
Reviews over TenantCloud

A great tool for property management
Pluspunten:
Tenant cloud is easy to use for our tenants and for us. It makes it easy to track what is happening where. It allows an open line of communication with tenants and keeps all our documents in one place.
Minpunten:
There are a few things I think could be better. - Options for creating a tenant profile, some of our tenants don't have or don't use email addresses, it should not be mandatory. There should be an option to create an account with just a mobile number. - You can't send group messages. - Can't invite to apply using a phone number. Often times people want us to text them a link and it is not an option.
Eerder overwogen alternatieven:
Easy to use
Opmerkingen: Ive had a great experience with tenantcloud. Its easy enough for me to use and customer service is always there when i cant figure something out.
Pluspunten:
I really like the tenant portal. I like that the renters can use this to help their credit. Any time i have an issue customer service is right on it.
Minpunten:
the documents feature is hard to navigate (im not great with tech so prob. just me) When i try to copy and paste it comes in all over the place and it takes more time to fix than to just type it in.
Tenant Cloud Review
Opmerkingen: Mostly ok. I've had a couple tenants not have success with their renewals leading to late rent payments. I've also not been able to require the insurance that I want using Tenant Cloud. This is an issue that will make me look elsewhere sometime soon.
Pluspunten:
It seems affordable compared to other services, and easy to use for my renters.
Minpunten:
Long wait times for payments to reach my account.
Eerder overwogen alternatieven:
TenantCloud a must have.
Opmerkingen: Overall I am extremely happy with TenantCloud. The value you get based on the price makes this system a must have.
Pluspunten:
I love having access to all my tenants information as well as each of the properties.
Minpunten:
If you manage more than one companies properties through your account then payments and questions from all companies go to users that shouldn't see the information.
Tenant Cloud gets the job done for us
Opmerkingen: The staff and customer service at Tenant Cloud has been great.
Pluspunten:
I like how clean the system is and easy to navigate.
Minpunten:
The only thing thing that I can mention that I like the least is that I wish the payments could be faster. But this is not a Tenant Cloud issue, just a payment processing issue until we want to pay more for transactions or charge our residents to run transactions through their cards.
Best Property Management Program
Opmerkingen: Amazing! I have experience with a few different programs, all way more expensive with less features, and this one is truly the best.
Pluspunten:
TenantCloud is very user friendly both for a property manager and a tenant. The app is very handy for working on the go and I love all of the features. It has everything you need to operate smoothly wherever you're at.
Minpunten:
Nothing. I've used a few different property management programs in the past and TenantCloud is hands down the best.
Eerder overwogen alternatieven:
Tenantcloud - The Goliath Slayer
Opmerkingen: Great overall, highly recommend it. Just realize support is meh. It is way better than appfolio and a tenth the price AND easier to use. Did I say the support sucks?
Pluspunten:
There are so many features you have to have in a property management solution. I like the application system, background checks, automated ACH systems, ability to put my leases and proprietary documents in, listing ability, accounting systems, pretty much everything you need in here is done really nice. Most important it looks like a modern tool and works well on my phone, tablet, and computer. I reviewed many, many systems and most had a very old school and bulky user interface that was not enjoyable.
Minpunten:
they change things and make old features paid for features...Their customer service and tech support is pretty crappy. Used to be phone call (which is the best), then chat (which is meh), now it is a stupid ticket system that creates LOADS AND LOADS of extra work on my part and I don't think the tech support actually reads the tickets.
Eerder overwogen alternatieven:
Perfect for new landlords
Opmerkingen: Overall i highly recommended tenant cloud. Listing the property, managing application, renewing lease, and collecting rent has been simplied.
Pluspunten:
Its an easy and a professional platform for tenants to use. Its easy to screen teants, list the property, collect payments. Works great for small portfolios
Minpunten:
Wish all notifications were pushed to an email. Such as tenant maintaince request
Eerder overwogen alternatieven:
Well Rounded PM Software at a Reasonable Price
Opmerkingen: Overall we're very pleased with TenantCloud, and would refer it to other property managers. While there are a few items I'd like to see upgraded, ultimately the value is great for the price. I tested several PM softwares before deciding on TenantCloud and have been very happy with our decision.
Pluspunten:
I like a lot about TenantCloud. To summarize, I like the ability to maintain all property management related features in one place, the ease of use and comprehensive coverage of the accounting feature, the ability for tenants to download the app and submit payments, maintenance requests, etc directly from the app, the reporting functionality is great, and the application process is streamlined and professional looking.
Minpunten:
It is sometimes necessary to develop work arounds for simple features that are not available such as: creating an invoice for the first payment due on a renewal lease, viewing a lease that is currently out for signature, etc. It would also be nice to remove the per ACH charge given that can be problematic for some tenants. It also takes 5 - 7 days for funds to credit our account after a rent payment has been made, but it used to only take 1 - 2 days which was greatly preferred over the longer timeframe.
Eerder overwogen alternatieven:
TenantCloud provides us all the tools we need...
Opmerkingen: Overall a very good experience. I feel like TC meets our needs well, with additional features we haven't even explored yet. All at an extremely attractive price point for anyone in the business, small or large.
Pluspunten:
TenantCloud covers all the bases that we need in order to effectively manage our properties. From property tracking and online listings, to prospective tenant applications all the way through to lease creation and signature. Once in place, tenant payments, communications, and maintenance requests are all handled in one place with continuity across all parts.
Minpunten:
I sometimes struggle with the lease renewal process and making sure I am doing things right before actully committing changes. However, recently this is where TenantCloud has really shined. In the first yet or so support was limited to online forums and FAQ's as well as what appeared to be an offshore chat feature that would use the same tools we had and copy / paste answers from these forums and FAQs. In the past year this has all changed and a call to TC Support is now met with knowledgeable persons with a true understanding of the business (many seem to come from PM backgrounds). They will work through challenges with you and help you to confirm you are making the right decisions for YOUR business. Kudos to TC for really stepping up in this area.
DD Tenant Cloud
Opmerkingen: i really love the program and would highly recommend
Pluspunten:
user friendly, easy to navigate, screens are spacious and easily legible
Minpunten:
sometimes certain features are missing that would benefit me, for example when someone is paying rent for a future lease, i am not able to record. or moving out a tenant that never paid their balance to move a new tenant in is not possible
President of LJI Managemnt corp
Opmerkingen: once I got use to the program with the help of customer service it was a great experience, everything worked well including the tenant apps and transfer of money from bank account to bank account
Pluspunten:
Tenant Cloud is easy to use, has great and knowledgeable customer support, they are always reachable. there is plenty of web-based support as well.
Minpunten:
There is nothing that I dislike about this service
I’ve enjoyed Tenant Cloud
Pluspunten:
Dashboard helps me keep everything organized.
Minpunten:
I wish there were more templates available for the lower cost monthly subscriptions.
Helps me self-manage my properties efficiently!
Pluspunten:
The tenant screening and leasing templates and the overall process. Love no paper needed!
Minpunten:
The accounting is a bit lacking, in the sense of how things are categorized or how things are put on reports. It can be a bit confusing.
Great Platform for Landlords
Opmerkingen: I enjoy using TenantCloud. It is used friendly, works well, and is fairly simple to understand the layouts and the features of it. I do enjoy the fact that the platform is secure, and offers a variety of helpful tips.
Pluspunten:
This platform is very smooth, user friendly, and has a great price for the product!
Minpunten:
I do not like the feature of not being able to delete messages and attachments from the chat between landlord and tenant. I feel there should be such an option. I would greatly appreciate this feature to be added in TenantCloud.
Tenant management app for even novice users
Opmerkingen: Very good. They have solid customer service, are continually reinvesting in the product and have reasonable prices.
Pluspunten:
Full function small rental business capability. They do a solid job of dashboards and reporting. Provide flexibility in how you use the app to fit your specific situation.
Minpunten:
in the last 18 months, they have added substantive functionality. This is great except that features do not work the same way and I have had to relearn how to do things.
TenantCloud is value add for me
Opmerkingen: Very good solution for me as a "mom and pop" landlord
Pluspunten:
I can easily keep track of my income and expenses for multiple rentals and organize for tax filing. It is also very easy to create a listing for a vacancy, collect rent payments electronically and track maintenance issues
Minpunten:
Price increases in 2024. Probably increased more than inflation.
Great Property Management Platform
Pluspunten:
Very comprehensive property management software, ease of use, great pricing, awesome and speedy support team.
Minpunten:
Setting up an owner's account is not very convenient as it still requires verification via taking selfie. The entire process to create and verify an account could be much simpler and quicker. Property manager and owner's accounts should not need to have to periodically need to reverify their accounts that could potentially cause delays with payments
Good Value and Features
Opmerkingen: Good. A good value for the cost compared to others.
Pluspunten:
Very responsive when issues come up; willing to make updates based on feedback.
Minpunten:
Current inability to customize reports to remove unneeded information.
Tenantcloud Review
Opmerkingen: Used to obtain information on tenant and collect application fee money
Pluspunten:
I really like the functionality, especially online payments and maintenance management
Minpunten:
live updates on apartments not available and applicants losing their money resulting in complaints.
TenantCloud: Easy to use with great potential for more
Pluspunten:
Easy to implement and manage rental activities.
Minpunten:
Poor QA, bugs that delete user data (e.g. Terms of Use).
TenantCloud Software is a Great Value!
Pluspunten:
TenantCloud is user-friendly, low cost, & effective property management software. It allows you to manage property features, accounting, leases, listings, maintenance requests, etc. all in one place at a very affordable price. The TenantCloud team is always looking to improve the software and is very responsive to users needing assistance or users that have suggestions for improvements!
Minpunten:
No cons to list at this time, overall I am very satisfied with TenantCloud.
2 Year User
Opmerkingen: Overall we really like Tenant cloud. It keeps us organized, especially since our business is really growing. You need something like this to really scale your RE business.
Pluspunten:
It is easy to get new tenants set up for payments, maintenance requests, and to reach out to us with any questions.
Minpunten:
The renewing lease feature tends to not work often.
Accounting Software For Real Estate / Passive Income
Opmerkingen: It's been a small learn, but the interface is very friendly and easy to use after a little time.
Pluspunten:
The interface is very easy to use, and appreciate the forced requirements to enable a lease to go live. This ensures things are complete and done correctly.
Minpunten:
Nothing that I can think of at this time.
Great tool!
Opmerkingen: great experience and I will continue to use it
Pluspunten:
easy dashboard and one stop shop for client managment
Minpunten:
sometimes some intuitive things are missing and not as clear