Wie gebruikt deze software?

Tenants, Landlords, Property Managers and ServicePros

Gemiddelde scores

69 beoordelingen
  • In totaal 3.9 / 5
  • Gebruiksgemak 4 / 5
  • Klantenservice 3.7 / 5
  • Functies 3.7 / 5
  • Waar voor je geld 3.9 / 5

Productgegevens

  • Prijsinformatie Free 75 units to manage
  • Gratis versie Ja
  • Gratis proef Ja
  • Implementatie Cloud, SaaS, Web
  • Training Persoonlijk
    Webinars
    Documentatie
  • Ondersteuning Online

Leveranciergegevens

  • TenantCloud
  • https://www.tenantcloud.com
  • Opgericht in 2014

Over TenantCloud

TenantCloud is a free cloud service with personal portals for Landlords, Tenants, and ServicePros where they can pay and collect rent online, communicate, store rental info, upload move-in/out pictures, manage maintenance requests, and more.

TenantCloud allows Renters to find a new home and manage visual maintenance requests. At the same time Landlords can enjoy managing up to 75 units for free, online rent collection and advertise listings on more than 25 platforms!

Functies van TenantCloud

  • Belastingbeheer
  • Berekening voor te late betalingen
  • Betalingen verwerken
  • Commercieel vastgoed
  • Contactenbeheer
  • Eigenaarsportal
  • Factureren
  • Huur bijhouden
  • Huurdersportal
  • Kredietcontrole
  • Lease tracking
  • Onderhoudsbeheer
  • Onkostenbeheer
  • Portefeuillebeheer
  • Tracking van verhuurders
  • Vacatures bijhouden
  • Verhuurdersdatabase
  • Verzekeringenbeheer
  • Websitebeheer
  • Wooneigendom beheren
  • Belastingbeheer
  • Huurdersportal
  • Kredietcontrole
  • Online betalingen
  • Tracking van verhuurders
  • Vacaturebeheer
  • Websitebeheer

De nuttigste reviews van TenantCloud

Tenant Cloud is the perfect solution for us!

Beoordeeld op 25-11-2019
Kelli C.
Office Manager
Vastgoed, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer 
4/5
In totaal
5 / 5
Gebruiksgemak
4 / 5
Functies en functionaliteit
3 / 5
Klantenondersteuning
5 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Great experience, I would recommend they take requests and complaints more serious. As well, when making changes with updates, ensure that they are updates that consumers need or won't affect their current uses.

Pluspunten: The ease of use, and ability to personalize most of the information input into the software.

Minpunten: The updates that are made regularly often affect items we were using and then they are no longer useful to us.

Best property management software for small business

Beoordeeld op 10-5-2019
Nina G.
Business Analyst
Vastgoed, 13-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer 
Bron: SoftwareAdvice
5/5
In totaal
4 / 5
Gebruiksgemak
5 / 5
Functies en functionaliteit
5 / 5
Klantenondersteuning
5 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: TenantCloud really helps in everyday rental management. It's easy to list vacant units, screen applicants, move in tenants, receive and track payments, assign maintenance requests and keep everything on the go with the mobile app. The support team is great. I have been asking for an autopay feature for a while and after few months they got back to me saying it was ready. Overal, I'm happy with my choice.

Pluspunten: I am using TenantCloud for a while now and I really think they are doing a great work. I love the updates and the new design for the website. I like that for a small charge it gives you a bunch of valuable features. Especially I like that option of running the right report in the system and having the option to pay myself or having the tenant pay.

Minpunten: I think it is great that this product always have updates and adds different options that are valuable for landlords. I would only ask to add an inspection tool and maybe some way to send text messages to tenants and service providers through the site/app.

Antwoord van de leverancier

van TenantCloud op 15-5-2019

Thanks for the great feedback! We will pass your ideas to our development team.

Best option for small landlords

Beoordeeld op 27-9-2019
Diego Y.
Managing Member
Vastgoed, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
4/5
In totaal
5 / 5
Gebruiksgemak
4 / 5
Functies en functionaliteit
4 / 5
Klantenondersteuning
5 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: TenantCloud has been crucial to managing my rentals the last 2-3 years. Extremely helpful for recording my expenses and receipts and has been a life-saver come tax time when I need to do a final reconciliation of all activities. They're always improving it too, so I can tell they really believe in their product.

Pluspunten: The free option for landlords/owners under 75 units is essential as a cost-effective way to manage your rentals. It's cloud-based and with constant updates to it's features and reporting. Allows for online tenant screening and standalone sites for individual units to list rentals. Very user-friendly interface allows me to enter expenses and collected rents in minutes and not waste any more time than I have to. Seems pretty robust with several features that I don't even use but I can see how they might be useful to institutional or larger landlords. Definitely recommend this product.

Minpunten: The report formats are not what I would choose, but they can be exported to excel and customized a bit so it's not a big deal. Never had to contact their customer support so I really don't know how they are, but I imagine they're pretty responsive given what I have read.

Best inexpensive cloud property management system out there!

Beoordeeld op 11-5-2018
Molida K.
Front Desk
Vastgoed, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer 
Bron: SoftwareAdvice
5/5
In totaal
5 / 5
Gebruiksgemak
5 / 5
Functies en functionaliteit
5 / 5
Klantenondersteuning
5 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Pluspunten: I did extensive researching trying to find an affordable property management system that was cloud based and stumbled upon this one. I had signed up for the free version and loved the functionality of it all. Easy to navigate and look up by property or tenant. Love how you're able to implement a copy/scan of the actual lease agreement and save it. Everything is very simple and just the basics, like maintenance, tenant info, property info and ability to add pictures of the property as well, to reports, etc. Since then I had decided to upgrade to their 100 -150 property plan. The recent upgrades have made it worth my money.

Minpunten: When logging in a particular property's rent payment (and lets say i needed to log multiple payments for this property for different months that were behind) and after I click on save, it brings me back to the list of all the properties instead of back to the same property's accounting page to which I had just recorded a payment. Makes it a little difficult to log multiple payments for one property since I like to be able to view which months are behind and how much and have to ability to log payments accordingly.

Perfect for Small Landlords!

Beoordeeld op 26-7-2018
Geverifieerde reviewer
Real Estate Investor
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
5/5
In totaal
5 / 5
Gebruiksgemak
5 / 5
Functies en functionaliteit
4 / 5
Klantenondersteuning
5 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: It saved me a ton of time.

Pluspunten: I could not have made it through my first year of managing my 4 properties without this. This is the 3rd year of using this soft and I'm loving it. They are continually improving the app. I am very pleased with the use of this program and my tenants love the convenience of paying their rent online. And maintenance requests are like a game. So easy, that even my elder tenants use it.

Minpunten: Well, they don't have a phone support, but once you figure out how to use support tickets you get used to it.

Antwoord van de leverancier

van TenantCloud op 2-10-2018

Thank you for a great feedback! We really appreciate your kind words.

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