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Wat is bike.rent Manager?

BRM beheert elk aspect van je fietsverhuurbedrijf, alles op één plek.
Voor fietswinkels met een fietsenpark van 10-5000 fietsen.
(Zelfs sommige kleinere winkels van ongeveer 5-20 fietsen gebruiken het voor het verbazingwekkende online boekingssysteem)

Door je klanten, je verhuurtickets, je beschikbaarheid, je onderhoud en je transacties allemaal op één plek te beheren, bespaar je enorm veel tijd en moeite.
Optioneel kun je ook online boekingen opnemen tegen je LIVE-inventaris.

Wie gebruikt bike.rent Manager?

Bedrijven die fietsen verhuren. Fietsenpark van 10 tot 5000.

bike.rent Manager Software - 1
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bike.rent Manager Software - 5

Twijfels over bike.rent Manager? Vergelijk met een populair alternatief

bike.rent Manager

bike.rent Manager

4,6 (74)
US$ 779,00
jaar
Gratis versie
Gratis proefversie
38
10
4,4 (74)
4,6 (74)
4,8 (74)
VS.
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Prijs-kwaliteitverhouding
Klantenservice
Meeste beoordelingen

Booqable

Lokaal product
US$ 29,00
maand
Gratis versie
Gratis proefversie
107
9
4,8 (589)
4,8 (589)
4,8 (589)
Groene beoordelingsbalken geven het winnende product aan, op basis van de gemiddelde beoordeling en het aantal reviews.

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Reviews over bike.rent Manager

Gemiddelde score

In totaal
4,6
Gebruiksgemak
4,4
Klantenservice
4,8
Functies
4,5
Prijs-kwaliteitverhouding
4,6

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Reviews zoeken op score

5
74%
4
19%
3
5%
1
1%
Caitlin
Reservations Manager in VS
Vrije tijd, reizen en toerisme, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Super helpful for our bike reservations

5,0 3 jaar geleden

Opmerkingen: Customer service is very responsive and helpful. The system also has a lot of step-by-step explanations and tutorials for common issues and questions.

Pluspunten:

BRM has been really helpful at helping me manage last minute bike reservations, which used to be the most stressful part of my job. Now setting up reservations and charging people is quick and easy.

Minpunten:

I wish there were more flexibility for complicated reservations, like if a person switches bikes partway through a rental I actually have to create two separate reservations for each set of dates, and that gets tricky if the person is part of a family with other bikes in the reservation. Sometimes BRM can't accommodate weird but common situations like that.

Dan
Director/Owner in Nieuw-Zeeland
Horeca, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

River Riders 'Powered by BRM'.

4,0 3 jaar geleden

Opmerkingen: I'm happy with the increase in capabilities and potential of BRM for River Riders. Based on this I'm confident we can continue to grow our rental operation with BRM.

Pluspunten:

BRM to Stripe to XERO(accounting software) integration made book keeping much more efficient and online payments increased. When given the option to complete a booking form or express booking via BRM the majority of customers choose to use BRM

Minpunten:

Training staff how to make manual bookings and use brm. Setting up bike servicing processes. Glitches with loading the app. Limited functionality on mobile device.

Reactie Taste Provence

3 jaar geleden

Many thanks for your kind words and feedback. We are continuing our development of BRM features and usability improvements and are committed to helping all our customers be more successful in their rental operations. Some exciting stuff coming up in the next 6 months!

Bill
owner in VS
Detailhandel, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Find another rental software company

1,0 3 jaar geleden

Opmerkingen: We paid for the service. There were issues in communication. Both parties were trying to contact each other but things weren't coming together. Likely due to the big time difference. By the time we were actually getting somewhere communication wise we were already in our busy season and didn't have time to implement the system. We were assured (in writing) that we could start the system where we left off when we got around to doing it. By the time this happened it was the next off season. By then they said we had waited too long and they were keeping our money. They used some lame excuse to explain the promises made in text. In the end it wasn't enough money from half way across the world to do anything about, but they certainly will not get any help with other future customers if it were up to me. Its a shame given we a HUGE fans of Lightspeed and got onto that platform way back in the day when they first started. I haven't ran into a bad software company that plugs into Lightspeed other than BikeRentalManager.com
Its a shame...

Pluspunten:

It seemed like it was going to be an affordable, quality product. It seemed to have all the functionality we were looking for. Additionally, there are not many other plug-in bike rental software companies for Lightspeed, but Im sure that is changing quickly.

Minpunten:

The people behind it. The [SENSITIVE CONTENT HIDDEN] was unfriendly and unyielding in his pursuit to make a buck and not follow through with promises one of his employees made to us.

Reactie Taste Provence

3 jaar geleden

I am very sorry to see that you felt it necessary to leave a second review despite not being a customer of BRM since April. As mentioned in response to your last review, we have received overwhelming positivity from our customers regarding the training and onboarding options available. In this instance, we believe we went above and beyond offering dedicated 1-1 time to set up your store, countless emails from us to answer your questions, and even an offer of a discount. Unfortunately, this did not meet your expectations and I am sorry for that. To address your comment regarding timezone issues. We have always had dedicated staff based on the US, of which you had many engagements with throughout your time with BRM. Once again we are very sorry you continue to be dissatisfied, and we wish you the very best in the future.

Mike
Rental Manager in VS
Vrije tijd, reizen en toerisme, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Review from Mike at Trek

5,0 4 maanden geleden

Opmerkingen: I love it. The more I use it the more I appreciate it.

Pluspunten:

very streamlined and [sensitive content hidden] is very quick to help whenever I need it

Minpunten:

there is no extension feature that i can use

Reactie Taste Provence

3 maanden geleden

Dear Mike, Thank you for your valuable feedback about our software. We're delighted to know that you found our software's functionality and our excellent client support to be efficient. Your insights are important to us, and we would be grateful for any additional feedback you could share. Can you please email us >[email protected]> for a customer testimonial follow-up chat? Best regards, The BRM Team

Jonny
Owner in Nieuw-Zeeland
Vrije tijd, reizen en toerisme, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Very good software, essential to our business

5,0 4 jaar geleden

Opmerkingen: I spent a great deal of time researching POS/Asset allocation systems and came accross BRM a few years ago. [SENSITIVE CONTENT HIDDEN] sorted us out and we have used it ever since. It seems to have grown much larger which is great too see. Great for small firm and larger fleets. We have 50-100 bikes dependent on season and works well, they have scope for larger fleets 1000+ too I understand.

Pluspunten:

So much customization and features available, we use only a small amount of the functionality. Online Booking, Digital Waivers, Mechanics records, Rental Bike Allocation- its all there. It is integral to how our systems operate and we love it. We can accurately see how many rental bikes we have available, or hired out (and to who). Reports with statistics great too- as well as customers signing in on Tablets. We have recently moved our Online Booking to Bike Rental Manager (was with Rezdy before) but have made it work with BRM and it is great, can highly recommend. We also link it with Lightspeed POS system which is helpful.

Minpunten:

Not a huge amount. New features sometimes take a bit of getting used to for the staff, but it is all there to make the system better so we lean to roll with it (and of course it is actually better than the older version)

Reactie Taste Provence

4 jaar geleden

Many thanks, Jonny, plenty of exciting new things on the BRM horizon too! I'd like to add that you've always been a pleasure to work with. Best of luck for season ahead.

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