--- description: Ontdek de plus- en minpunten van Survicate en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Survicate - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Customer satisfaction software](/directory/30541/customer-satisfaction/software) > [Survicate](/software/132914/survicate) # Survicate Canonical: https://www.capterra.nl/software/132914/survicate Pagina: 1 / 5\ Volgende: [Volgende pagina](https://www.capterra.nl/software/132914/survicate?page=2) > Registreer meer feedback van klanten en zorg voor een betere klantervaring met enquêtes. Gebruik meer dan 20 native integraties. > > Oordeel: score van **4.6/5** door 99 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Survicate? Customer feedback surveys for scaling companies ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.6/5** | 99 Reviews | | Gebruiksgemak | 4.7/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.8/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.3/5 | Gebaseerd op alle reviews | | Functies | 4.3/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Survicate - **Locatie**: Warsaw, Polen - **Opgericht**: 2013 ## Commerciële context - **Beginprijs**: US$ 0,00 - **Prijsmodel**: (Gratis versie beschikbaar) (Gratis proef) - **Prijsinformatie**: Survicate offers usage based plans \& pricing. Get started for free \& choose the best option: Free: $0/month Essential: $79/month ($65 per month billed annually) Professional - $159/month ($129 per month billed annually) - **Doelgroep**: 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Engels, Pools - **Beschikbare landen**: Afghanistan, Albanië, Algerije, Amerikaans-Samoa, Amerikaanse Maagdeneilanden, Andorra, Angola, Anguilla, Antigua en Barbuda, Argentinië, Armenië, Aruba, Australië, Azerbeidzjan, Bahama’s, Bahrein, Bangladesh, Barbados, Belarus, België en 209 meer ## Functies - A/B Testing - Aanpasbare sjablonen - Aanpasbare vragen - Aanstellen (van personeel) - Analyse van gebruikersonderzoek - Anonieme feedback - Antwoordbeheer - Beheer van enquêtes/peilingen - Beheer van klantervaringen - Beheer van negatieve feedback - CSAT-enquêtestructuur - Campagnebeheer - Communicatie via meerdere kanalen - Conversies bijhouden - Dashboard - Distributie via meerdere kanalen - Doorlopende feedback - Enquêtes en feedback - Enquêtes opstellen - Feedbackbeheer - Formulieren maken en ontwerpen - Gegevensvisualisatie - Klantenbinding - Klantensegmenten - Live Results Sharing - Logica voor overslaan - NPS van klanten - NPS-enquêtestructuur - Online enquêtes - Pleitbezorging - Prestatiemeetwaarden - Pulse surveys - Rapportage en analyse - Rapportage en statistieken - Real-Time Analytics - Real-Time Reporting - Reviewmelding - Reviews controleren - Segmentering - Sentimentanalyse - Slepen en neerzetten - Trendanalyse - Typen meerkeuzevragen - URL's aanpassen - Visuele analyse - Volgen en analyseren van gebruik - Vraagstructuren - Vragenbibliotheek - Waarschuwingen/Meldingen - Workflow Automation ... en 6 meer functies ## Integraties (66 in totaal) - AWeber - ActiveCampaign - Agile CRM - Airtable - Amplitude - Braze - Calendly - Campaign Monitor by Marigold - Close - Coda - Constant Contact - Copper - Customer.io - Drift - Drip ... en 51 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - Chatten ## Categorie - [Customer satisfaction software](https://www.capterra.nl/directory/30541/customer-satisfaction/software) ## Gerelateerde categorieën - [Enquête software](https://www.capterra.nl/directory/30092/survey/software) - [Formulierautomatisering](https://www.capterra.nl/directory/10023/forms-automation/software) - [Customer success software](https://www.capterra.nl/directory/30961/customer-success/software) - [Customer satisfaction software](https://www.capterra.nl/directory/30541/customer-satisfaction/software) - [NPS-software](https://www.capterra.nl/directory/32075/nps/software) ## Alternatieven 1. [Typeform](https://www.capterra.nl/software/137289/typeform) — 4.7/5 (983 reviews) 2. [Google Forms](https://www.capterra.nl/software/176571/google-forms) — 4.7/5 (11594 reviews) 3. [SurveyMonkey](https://www.capterra.nl/software/32728/surveymonkey) — 4.6/5 (10513 reviews) 4. [Jotform](https://www.capterra.nl/software/158456/jotform-4-0) — 4.7/5 (2928 reviews) 5. [Bitrix24](https://www.capterra.nl/software/113540/bitrix24) — 4.2/5 (1005 reviews) ## Reviews ### "Easy to use survey tool and proactive and knowledgeable customer success team" — 5.0/5 > **Jimmy** | *23 december 2024* | Gezondheid, wellness en fitness | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: It is very easy to create and launch surveys on Survicate. There are ready to use templates and it is easy to use various type of questions and logic in the surveys. Also the customer success team is very knowledgeable and reaches out proactively with advice on how to improve your use of the survey tool. > > **Minpunten**: The AI analysis tool needs improvement, as it is not very accurate in analyzing a qualitative output. ----- ### "Top shelf service for a great product\!" — 4.0/5 > **Melvin** | *20 november 2024* | Consumentenelektronica | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: The service is great. You can get in touch easily and really fast, and the answers are always correct and brought to you in a friendly way\! > > **Minpunten**: There is a lot that can be done that did not feel intuitive to me. So it took me a while to find out that some options were available, and what they meant/did. There is a knowledge base and enought information on the website, but I did not take the time to dive in to that > > It's a tool I use daily and that I am getting to know more and more. It's valuable and delivers me data and conclusions as to how I deal. It feels like there are more options than I know of, but their customer service always feels close when needed ----- ### "10/10 for Survicate" — 5.0/5 > **Charlotte** | *11 september 2024* | Informatietechnologie en -diensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: We've been using Survicate for just over 3 months, and have been overly impressed with the entire platform. It's straightforward to set up and sync/integrate with any CRM. I love the ease of being able to send ad-hoc surveys out at different touchpoints of our Customer Journey. The dashboard is straightforward to navigate, and the reporting tool is ace. > > **Minpunten**: I haven't come across anything that I've not been happy with or found a workaround for. > > We've had a really positive experience and I would highly recommend. The help-centre is informative and when I've needed to contact the support team, they've always been quick to respond and super helpful. ----- ### "Survicate integrates well within our marketing efforts" — 5.0/5 > **Sandra** | *21 oktober 2024* | Ziekenhuis- en gezondheidszorgbranche | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Integration with ActiveCampaign and the template library. The usage of the tool is very easy. > > **Minpunten**: We are currently on a legacy pricing plan, which restricts our access to many features. Survicate requires us to upgrade to access these features, effectively doubling our current costs. I believe this situation should be handled differently, considering we are legacy clients. While some incremental changes may be reasonable, it feels unfair to compel us to upgrade in this manner. Additionally, we are experiencing issues with duplicate survey responses, which are also being captured by the chatbot. Cleaning up these duplicates is currently a manual process, and I feel there should be better solutions within the tool. It would be helpful to add a sorting filter that brings all duplicate survey responses together, rather than requiring us to go through all answers to identify them. Improvements are needed in this area, such as the ability to remove or exclude duplicate responses and a better system for identifying chatbot inputs. > > I am very pleased with Survicate, but I notice that many competitors are emerging in the market. It is essential to listen to your clients and continue evolving the platform without putting pressure on them to increase prices. Survicate has been seamlessly integrated into our marketing efforts, and we can share logins across the company with different levels of access. ----- ### "Feedback one year later" — 3.0/5 > **Geverifieerde reviewer** | *28 november 2018* | Voedselproductie | Aanbevelingsscore: 5.0/10 > > **Pluspunten**: Reactivity of support Design to build survey \> easy > > **Minpunten**: No synchronisation with our CRM at the begining Some small bugs ----- Pagina: 1 / 5\ Volgende: [Volgende pagina](https://www.capterra.nl/software/132914/survicate?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/132914/survicate) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Gestructureerde gegevens