--- description: Ontdek de plus- en minpunten van Survicate en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Survicate - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Customer satisfaction software](/directory/30541/customer-satisfaction/software) > [Survicate](/software/132914/survicate) # Survicate Canonical: https://www.capterra.nl/software/132914/survicate Pagina: 1 / 5\ Volgende: [Volgende pagina](https://www.capterra.nl/software/132914/survicate?page=2) > Registreer meer feedback van klanten en zorg voor een betere klantervaring met enquêtes. Gebruik meer dan 20 native integraties. > > Oordeel: score van **4.6/5** door 99 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Survicate? Customer feedback surveys for scaling companies ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.6/5** | 99 Reviews | | Gebruiksgemak | 4.7/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.8/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.3/5 | Gebaseerd op alle reviews | | Functies | 4.3/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Survicate - **Locatie**: Warsaw, Polen - **Opgericht**: 2013 ## Commerciële context - **Beginprijs**: US$ 0,00 - **Prijsmodel**: (Gratis versie beschikbaar) (Gratis proef) - **Prijsinformatie**: Survicate offers usage based plans \& pricing. Get started for free \& choose the best option: Free: $0/month Essential: $79/month ($65 per month billed annually) Professional - $159/month ($129 per month billed annually) - **Doelgroep**: 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Engels, Pools - **Beschikbare landen**: Afghanistan, Albanië, Algerije, Amerikaans-Samoa, Amerikaanse Maagdeneilanden, Andorra, Angola, Anguilla, Antigua en Barbuda, Argentinië, Armenië, Aruba, Australië, Azerbeidzjan, Bahama’s, Bahrein, Bangladesh, Barbados, Belarus, België en 209 meer ## Functies - A/B Testing - Aanpasbare sjablonen - Aanpasbare vragen - Aanstellen (van personeel) - Analyse van gebruikersonderzoek - Anonieme feedback - Antwoordbeheer - Beheer van enquêtes/peilingen - Beheer van klantervaringen - Beheer van negatieve feedback - CSAT-enquêtestructuur - Campagnebeheer - Communicatie via meerdere kanalen - Conversies bijhouden - Dashboard - Distributie via meerdere kanalen - Doorlopende feedback - Enquêtes en feedback - Enquêtes opstellen - Feedbackbeheer - Formulieren maken en ontwerpen - Gegevensverzameling via meerdere kanalen - Gegevensvisualisatie - Klantenbinding - Klantensegmenten - Live Results Sharing - Logica voor overslaan - NPS-enquêtestructuur - Online enquêtes - Pleitbezorging - Prestatiemeetwaarden - Proces- en workflowautomatisering - Pulse surveys - Rapportage en analyse - Rapportage en statistieken - Real-Time Analytics - Real-Time Reporting - Reviewmelding - Reviews controleren - Segmentering - Sentimentanalyse - Slepen en neerzetten - Trendanalyse - Typen meerkeuzevragen - URL's aanpassen - Visuele analyse - Volgen en analyseren van gebruik - Vraagstructuren - Vragenbibliotheek - Waarschuwingen/Meldingen ... en 7 meer functies ## Integraties (68 in totaal) - AWeber - ActiveCampaign - Agile CRM - Airtable - Amplitude - Braze - Calendly - Campaign Monitor by Marigold - Close - Coda - Constant Contact - Copper - Customer.io - Drift - Drip ... en 53 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - Chatten ## Categorie - [Customer satisfaction software](https://www.capterra.nl/directory/30541/customer-satisfaction/software) ## Gerelateerde categorieën - [Enquête software](https://www.capterra.nl/directory/30092/survey/software) - [Formulierautomatisering](https://www.capterra.nl/directory/10023/forms-automation/software) - [Customer success software](https://www.capterra.nl/directory/30961/customer-success/software) - [Customer satisfaction software](https://www.capterra.nl/directory/30541/customer-satisfaction/software) - [NPS-software](https://www.capterra.nl/directory/32075/nps/software) ## Alternatieven 1. [Typeform](https://www.capterra.nl/software/137289/typeform) — 4.7/5 (945 reviews) 2. [SurveyMonkey](https://www.capterra.nl/software/32728/surveymonkey) — 4.6/5 (10430 reviews) 3. [Jotform](https://www.capterra.nl/software/158456/jotform-4-0) — 4.7/5 (2807 reviews) 4. [QuestionPro](https://www.capterra.nl/software/135455/questionpro) — 4.8/5 (523 reviews) 5. [Connecteam](https://www.capterra.nl/software/153140/connecteam) — 4.6/5 (5082 reviews) ## Reviews ### "Easy to use survey tool and proactive and knowledgeable customer success team" — 5.0/5 > **Jimmy** | *23 december 2024* | Gezondheid, wellness en fitness | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: It is very easy to create and launch surveys on Survicate. There are ready to use templates and it is easy to use various type of questions and logic in the surveys. Also the customer success team is very knowledgeable and reaches out proactively with advice on how to improve your use of the survey tool. > > **Minpunten**: The AI analysis tool needs improvement, as it is not very accurate in analyzing a qualitative output. ----- ### "Top shelf service for a great product\!" — 4.0/5 > **Melvin** | *20 november 2024* | Consumentenelektronica | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: The service is great. You can get in touch easily and really fast, and the answers are always correct and brought to you in a friendly way\! > > **Minpunten**: There is a lot that can be done that did not feel intuitive to me. So it took me a while to find out that some options were available, and what they meant/did. There is a knowledge base and enought information on the website, but I did not take the time to dive in to that > > It's a tool I use daily and that I am getting to know more and more. It's valuable and delivers me data and conclusions as to how I deal. It feels like there are more options than I know of, but their customer service always feels close when needed ----- ### "The best survey tool :)" — 4.0/5 > **Luciana** | *8 januari 2025* | E-learning | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: Its ease to use, allows you to quicly create targeted surveys, helping to gather valuable feedback direcly from users. Its really simple to use and to launch. So it really help me , since recruite users to gather quantiative and qualitative feedbacks. It has multiple formats. And analyzins results its really easy, with clear dashboards and easy exports. > > **Minpunten**: Sometimes , survicate has issues with audience targeting, where surveys in wrong language start appearing on pages that shouldnt have them. Additionally, im currently experiencing a lack of responses to surveys, and im not sure why. It doesnt seem to be related to user behavior - it feels like something within the tool itself. This means Ill need to open support ticket, which is frustating. It would be helpful if the tool could automatically detect issues or notify users when something goes wrong. More comprehensive dashboards and integrations with tools like maze would also be a great addition. Another pain point is uploading specific users lists - currently, it has to be done one by one, which is extremely time - consuming. There should be an option to upload entire lists to create targeted segmentes more efficiently. > > My experience has been positive in terms of easy use, survey customization . However, occasional issues with audience targeting, lack of notifications for erros, and the manual process for uploading user lists can be frustating. Despite these drawbacks, it remains a valuable tool for gathering user feedback. ----- ### "Perfect for support and surveys" — 4.0/5 > **Alberto** | *21 oktober 2024* | Telecommunicatie | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: It's very easy to use, intuitive, dynamic and friendly. With more options time to time. > > **Minpunten**: Expensive. Sometimes the support is not always online. > > My overall experience with Survicate has been excellent. Its seamless integration with Intercom has allowed us to easily collect and analyze customer feedback directly within our communication flow. Setting up surveys is intuitive, and the variety of survey templates helps us quickly gather relevant insights. The real-time data reporting has been invaluable for making data-driven decisions, improving customer satisfaction, and identifying areas for product improvement. Additionally, the ability to target specific user segments ensures we’re collecting feedback from the right audience at the right time. Overall, Survicate has significantly enhanced our feedback collection process ----- ### "Feedback one year later" — 3.0/5 > **Geverifieerde reviewer** | *28 november 2018* | Voedselproductie | Aanbevelingsscore: 5.0/10 > > **Pluspunten**: Reactivity of support Design to build survey \> easy > > **Minpunten**: No synchronisation with our CRM at the begining Some small bugs ----- Pagina: 1 / 5\ Volgende: [Volgende pagina](https://www.capterra.nl/software/132914/survicate?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/132914/survicate) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Gestructureerde gegevens