--- description: Ontdek de plus- en minpunten van KnowledgeOwl en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: KnowledgeOwl - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Knowledge management tools](/directory/30094/knowledge-management/software) > [KnowledgeOwl](/software/132902/knowledgeowl) # KnowledgeOwl Canonical: https://www.capterra.nl/software/132902/knowledgeowl Pagina: 1 / 11\ Volgende: [Volgende pagina](https://www.capterra.nl/software/132902/knowledgeowl?page=2) > KnowledgeOwl is gebruiksvriendelijk en eenvoudig bij te werken en haalt de complicaties uit het opbouwen en onderhouden van een kennisbank voor je klanten en personeel. > > Oordeel: score van **4.8/5** door 236 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt KnowledgeOwl? Het platform ondersteunt alle bedrijven die online informatie met klanten, werknemers en andere groepen moeten delen. De software is met name interessant voor kleine bedrijven, startups, SaaS-organisaties, de overheid en non-profitorganisaties. ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.8/5** | 236 Reviews | | Gebruiksgemak | 4.8/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.9/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.9/5 | Gebaseerd op alle reviews | | Functies | 4.8/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 100% | (10/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: KnowledgeOwl - **Locatie**: Broomfield, VS - **Opgericht**: 2015 ## Commerciële context - **Beginprijs**: US$ 100,00 - **Prijsmodel**: (Gratis proef) - **Doelgroep**: 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop) - **Ondersteunde talen**: Engels - **Beschikbare landen**: Albanië, Amerikaans-Samoa, Andorra, Australië, Belarus, België, Bosnië en Herzegovina, Bulgarije, Cookeilanden, Cyprus, Denemarken, Duitsland, Estland, Faeröer, Fiji, Finland, Frankrijk, Frans-Polynesië, Gibraltar, Griekenland en 56 meer ## Functies - Aanpasbare branding - Aanpasbare sjablonen - Archiveren en retentie - Bestanden delen - Catalog Management - Compliance bijhouden - Contentbeheer - Dashboard - Discussions/Forums - Documenten opslaan - Feedbackbeheer - Gebruikersbeheer - Kennisbankbeheer - Kennisbeheer - Rapportage en analyse - Rapportage en statistieken - Rich Text Editor - SEO-beheer - Samenwerkingstools - Tekstbewerking - Third-Party Integrations - Toegangsopties/machtigingen - Versiebeheer - Voor meerdere talen - Workflowbeheer - Zelfserviceportal - Zoeken in gehele tekst - Zoeken/filteren ## Integraties (4 in totaal) - Freshdesk - Slack - Zapier - Zendesk Sunshine ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning ## Categorie - [Knowledge management tools](https://www.capterra.nl/directory/30094/knowledge-management/software) ## Gerelateerde categorieën - [Knowledge management tools](https://www.capterra.nl/directory/30094/knowledge-management/software) - [Customer experience software](https://www.capterra.nl/directory/30671/customer-experience/software) - [DMS-systemen](https://www.capterra.nl/directory/30063/document-management/software) - [Klantenservice software](https://www.capterra.nl/directory/22/customer-service/software) - [Knowledge Base Software](https://www.capterra.nl/directory/32454/knowledge-base/software) ## Alternatieven 1. [Document360](https://www.capterra.nl/software/177031/document360) — 4.7/5 (290 reviews) 2. [Freshdesk](https://www.capterra.nl/software/124981/freshdesk) — 4.5/5 (3409 reviews) 3. [Guru](https://www.capterra.nl/software/145390/guru) — 4.8/5 (639 reviews) 4. [Confluence](https://www.capterra.nl/software/136446/confluence) — 4.5/5 (3663 reviews) 5. [Connecteam](https://www.capterra.nl/software/153140/connecteam) — 4.6/5 (5060 reviews) ## Reviews ### "Best in class tool and avoids developing our own help guides by developers" — 5.0/5 > **Charles** | *17 november 2023* | Managementconsulting | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Easy to use, stable and feature rich which meets our needs. Their customer service is top notch and easy to work with. > > **Minpunten**: I'd like to be able to have some content accessible behind the login and some publicly accessible. I don't think that mixed mode is there. For example I need to host login help content somewhere and right now we do that in a different way because our users need to login to KO with our SSO. > > Amazing company that stands behind product and is making improvements all the time. thank you KO for being a great partner\! ----- ### "Easy to use and top notch support." — 5.0/5 > **Scott** | *15 juli 2025* | Machinebouw | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: The product is easy to use, is getting continuous improvement, and the support is second to none. While we generally do not need to use their support often (because the product is very intuitive), any time we have had to, the support has been fast and efficient. > > **Minpunten**: In order to get the look/feel that we require (standardized header/footer, and page numbering), I need to present my articles in iFrames. > > We have been with KnowledgeOwl since 2015 and have never had an issue that made us contemplate changing companies. ----- ### "Great customer service, wish there were more capabilities" — 3.0/5 > **Erika** | *29 maart 2016* > > Overall, the software does what it says. It's a great start to get your product's documentation out there. But some basic wiki capabilities are missing. Tags are still new and have a sort of "Phase 1" usefulness about them right now. There is no way to organize the image library, but I see on their product roadmap that this is on their radar. I'm also looking forward to the Glossary feature that is mentioned on their product roadmap, but not yet a capability of the system. Most importantly, I would LOVE to have a way to link to a specific point in a different article, like you can with some knowledge bases. The initial setup of the knowledge base is incredibly easy - super user-friendly. When trying the product before buying, I had a tiny test knowledge base up and running in minutes. Documentation is a little lacking, but the software is intuitive enough that I find I don't have to refer to the documentation very often anyway. The customer service there is excellent. We have had nothing but the best since day 1. Overall, I'd say our company is happy with Knowledge Owl and are looking forward to the enhancements that will round it out. ----- ### "Intuitive documentation platform backed by great customer support." — 5.0/5 > **Peggy** | *27 januari 2026* | Computersoftware | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Intuitive documentation too Being able to reuse content in multiple ways Amazing customer support Being able to import various file types > > **Minpunten**: I can't think of any cons - for every question I've had, KO support has provided a helpful answer or workaround\! > > KnowledgeOwl has been a great documentation platform for our team. The platform is intuitive and easy to use, which made both onboarding and ongoing maintenance straightforward. What really stands out is their customer service. The support team is responsive, knowledgeable, and genuinely helpful, and they consistently go above and beyond to answer questions or provide guidance. Overall, it’s been a reliable tool and a very positive experience. ----- ### "Modern documentation tool with people who care" — 5.0/5 > **Alex** | *9 juli 2025* | Kansspelen en casino's | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: It is a stable service with no interrruptions. The people are really nice. They have the most supportive support I've ever worked with. > > **Minpunten**: Can't think of anything. Have been their customer for a while and there haven't been a single time that I was unhappy with something. > > We started with keeping our technical documentation that was meant to be shared externally with our partners. It had to be secure and stable. Which it is. Now we expanded to having our product documentation there as well. ----- Pagina: 1 / 11\ Volgende: [Volgende pagina](https://www.capterra.nl/software/132902/knowledgeowl?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/132902/knowledgeowl) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens