--- description: Ontdek de plus- en minpunten van Front en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Front - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Email software](/directory/30553/email-management/software) > [Front](/software/132901/front) # Front Canonical: https://www.capterra.nl/software/132901/front Page: 1 / 13\ Volgende: [Next page](https://www.capterra.nl/software/132901/front?page=2) > Front is de eerste gedeelde inbox waarmee teams kunnen samenwerken rond elke e-mail met meer transparantie, verantwoordelijkheid en efficiëntie. > > Verdict: Rated **4.5/5** by 285 users. Top-rated for **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Front? Voor elk team dat vertrouwt op e-mail om werk gedaan te krijgen, zowel intern als extern. ## Quick Stats & Ratings | Metric | Score | Detail | | **In totaal** | **4.5/5** | 285 Reviews | | Gebruiksgemak | 4.5/5 | Based on overall reviews | | Klantenondersteuning | 4.4/5 | Based on overall reviews | | Prijs-kwaliteitverhouding | 4.1/5 | Based on overall reviews | | Functies | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Front - **Locatie**: San Francisco, VS - **Founded**: 2013 ## Commercial Context - **Beginprijs**: US$ 25,00 - **Prijsmodel**: (Gratis proef) - **Target Audience**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000 - **Deployment & Platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Engels - **Available Countries**: Australië, België, Brazilië, Canada, China, Denemarken, Duitsland, Estland, Finland, Frankrijk, Griekenland, Ierland, India, Italië, Japan, Luxemburg, Mexico, Monaco, Nederland, Nieuw-Zeeland and 11 more ## Functies - Aanstellen (van personeel) - Automatisering van bedrijfsprocessen - Autoresponders - Beheer van vergaderingen - CRM - CTI (Computer Telephony Integration) - Callcenterbeheer - Chatbot - Chatten/messaging - Communicatie via meerdere kanalen - Communicatiebeheer - Consumentgericht chatten in realtime - Contactenbeheer - E-mailbeheer - E-mails bijhouden - Engagement tracking - Enquêtes en feedback - Externe ondersteuning - Feedbackbeheer - Geautomatiseerde routing - Gegevensverzameling via meerdere kanalen - Inboxbeheer - Kalenderbeheer - Kennisbankbeheer - Klantenbinding - Klantgeschiedenis - Kwaliteitsbeheer - Live chatten - Mobiele toegang - Notitiebeheer - Oproepen routeren - Personeelslijst - Prestatiebeheer - Prestatiemeetwaarden - Realtime chatten - Samenwerking tussen meerdere gebruikers - Samenwerkingstools - Slepen en neerzetten - Sms-berichten - Taakbeheer - Teammanagement - Transcripten/chatgeschiedenis - Tweewegs audio en video - Videochat - Videovergaderen - Visuele analyse - Volgen en analyseren van gebruik - Waarschuwingen/Meldingen - Werknemersdatabase - Workflowconfiguratie ... and 53 more features ## Integrations (95 total) - Aide - Aircall - Ariglad - Asana - AskNicely - Boost.space - Breeze - Bugpilot - CallHippo - Caravel - Census - ChargeDesk - Chatdesk Teams - Chatra - ClickUp ... and 80 more integrations ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Chatten ## Categorie - [Email software](https://www.capterra.nl/directory/30553/email-management/software) ## Gerelateerde categorieën - [Email software](https://www.capterra.nl/directory/30553/email-management/software) - [Collaboration software](https://www.capterra.nl/directory/15/collaboration/software) - [Klantenservice software](https://www.capterra.nl/directory/22/customer-service/software) - [Helpdesk software](https://www.capterra.nl/directory/30008/help-desk/software) - [Teamcommunicatie software](https://www.capterra.nl/directory/31033/team-communication/software) ## Alternatieven 1. [Freshdesk](https://www.capterra.nl/software/124981/freshdesk) — 4.5/5 (3396 reviews) 2. [Salesforce Sales Cloud](https://www.capterra.nl/software/61368/salesforce) — 4.4/5 (18760 reviews) 3. [Zendesk Suite](https://www.capterra.nl/software/164283/zendesk) — 4.4/5 (4066 reviews) 4. [LiveChat](https://www.capterra.nl/software/62194/livechat) — 4.6/5 (1707 reviews) 5. [LiveAgent](https://www.capterra.nl/software/102188/liveagent) — 4.7/5 (1748 reviews) ## Reviews ### "Best way to collaborate on emails\!" — 5.0/5 > **Mike** | *2 mei 2019* | Marketing en reclame | Recommendation rating: 10.0/10 > > **Pluspunten**: I like the clean UI and the way we can work with multiple people and teams on emails. > > **Minpunten**: The integrated chat could be done much better. > > We're really happy with the switch from Gmail to Front. Love the customer support\! ----- ### "Never bcc internally again" — 5.0/5 > **Arjun** | *26 december 2023* | Computersoftware | Recommendation rating: 10.0/10 > > **Pluspunten**: The ability to treat email as a collaborative effort is groundbreaking. It's easy to create visibility and work asynchronously on emails that would otherwise take multiple forwards and slack conversations. Integrations and automations are great too. > > **Minpunten**: Fairly expensive if you don't use it for a large number of folks, AI features are pretty limited right now. > > Couldn't imagine living without it. Treating email collaboratively has probably reduced the number of internal emails by a factor of 10. The integrations with every platform via API let us manage tons of internal workflows in a completely automated way. Overall, we're happy to pay for it - every dollar in Front probably saves us an hour in FTE time. ----- ### "Great to use, not so fun if you leave" — 4.0/5 > **Matt** | *19 maart 2025* | Computersoftware | Recommendation rating: 5.0/10 > > **Pluspunten**: Front felt complete and allowed for me to access all channels in one inbox saving so much time > > **Minpunten**: What seems like Front’s retention tactics means that archived emails are not actually archived, causing for them to remain open in your inbox if you ever move to another platform > > Front is great to use but unfortunately if you ever decide to leave, well there’s a lot of tidying up to do\! ----- ### "Outlook sync is one-way only. Made Front unusable for our team." — 1.0/5 > **Grey** | *3 februari 2026* | Machinebouw | Recommendation rating: 0.0/10 > > **Pluspunten**: The interface is clean and simple to setup. Integrates with social accounts easily enough. Not much else. > > **Minpunten**: The Outlook integration is no longer a true two-way sync. Emails are pulled into Front, but actions taken in Front don’t sync back to Outlook, leaving shared and personal mailboxes full of unread messages. There’s also zero flexibility when product changes break existing workflows. > > Front no longer offers a true two-way Outlook sync, and that makes it unusable for any team that works across both Front and Outlook. Emails are pulled into Front, but actions taken in Front such as reading, archiving, deleting, or tagging do not sync back to Outlook. The result is that emails already dealt with in Front continue to sit as unread in shared and personal Outlook mailboxes, causing constant confusion, duplication of work, and mailbox overload. This is not a minor limitation. For mixed teams, it breaks the core purpose of a shared inbox, because no one can reliably tell what’s been handled. Once our account was migrated to this behaviour in January 2026, the issue was immediately obvious in real-world use. We confirmed the behaviour was permanent and cancelled straight away. Front acknowledged the limitation but refused early termination, relying entirely on contract wording despite the breaking change originating on their side. Since being forced to look elsewhere, we’ve found several tools that now do this job better and far more cheaply. We moved to Missive and the difference has been night and day. Front may work if your entire team lives inside Front and never touches Outlook. If Outlook integration matters to you at all, I would strongly recommend avoiding it. ----- ### "Front changes the game" — 5.0/5 > **Julie** | *29 december 2025* | Detailhandel | Recommendation rating: 10.0/10 > > **Pluspunten**: I like the ease of use. The unified inbox is an amazing tool that makes getting communications out super efficient. > > **Minpunten**: Nothing in particular that I dislike. I am still learning to use all its functions but so far so good. > > My overall experience with Front has been a positive one. I feel like I have a more efficient and steamed lined control over communications and collaborations with our departments. ----- Page: 1 / 13\ Volgende: [Next page](https://www.capterra.nl/software/132901/front?page=2) ## Links - [View on Capterra](https://www.capterra.nl/software/132901/front) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data