Helpt Nederlandse bedrijven al 15 jaar
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Wat is Salesforce Starter?

Met Salesforce Essentials kun je sterkere klantrelaties opbouwen dankzij een gecombineerde CRM voor verkoop en ondersteuning voor kleine bedrijven, die gemakkelijk wordt gebruikt, geïnstalleerd en onderhouden. Dankzij Essentials ben je minder tijd kwijt aan spreadsheets en kun je meer tijd besteden aan je verkoop doordat je e-mails, oproepen en vergaderingen worden bijgehouden om klantenrecords automatisch up-to-date te houden, zonder saaie gegevensinvoer. Essentials bevat ook tal van productiviteitstools voor klantenservice om te zorgen dat elke nieuwe klant een loyale klant wordt.

Wie gebruikt Salesforce Starter?

Bied ondersteuning via e-mail, telefoon, sociale media en internet. Implementeer en personaliseer merkeigen self-service ondersteuningspagina's met slechts een paar klikken, zonder te programmeren. Maak tijd vrij voor je ondersteuningsteams dankzij automatisering. Ga vandaag nog aan de slag.

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Twijfels over Salesforce Starter? Vergelijk met een populair alternatief

Salesforce Starter

Salesforce Starter

4,4 (201)
US$ 25,00
maand
Gratis versie
Gratis proefversie
82
8
4,0 (201)
3,9 (201)
4,0 (201)
VS.
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Prijs-kwaliteitverhouding
Klantenservice
Geen prijsinformatie gevonden
Gratis versie
Gratis proefversie
194
26
4,0 (18.237)
4,0 (18.237)
4,1 (18.237)
Groene beoordelingsbalken geven het winnende product aan, op basis van de gemiddelde beoordeling en het aantal reviews.

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Contactenbeheer
Leads beheren
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Smartsheet
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Rippling
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Reviews over Salesforce Starter

Gemiddelde score

In totaal
4,4
Gebruiksgemak
4,0
Klantenservice
4,0
Functies
4,2
Prijs-kwaliteitverhouding
3,9

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001
Kenneth
Kenneth
Ops Manager in VK
Geverifieerde LinkedIn-gebruiker
Olie en energie, 501-1.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Using Salesforce is incredibly easy for my team

5,0 2 jaar geleden

Opmerkingen: This was an awesome experience and an essential for an organization hoping to more readily attract and hold clients on the web

Pluspunten:

I truly like how Salesforce is the most incredible in its industry and offers extraordinary CRM programming. It is ideally suited for connecting with potential clients in view of their past interest in the organization as well as what they would require to remain drawn in and retained. I love the manner in which you can modify it and it mechanizes each thing so extraordinary from messages to calls its incredible.

Minpunten:

When first starting to use Salesforce, it can seem overwhelming. The pages feel extremely crowded when you don't know where to look for something because there is an abundance of information. Salesforce becomes easier to use with more experience, yet for new clients there may be a learning curve.

Katelynn
Grant Manager in VS
Fondsenwerving, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Easy to Use

5,0 vorig jaar

Opmerkingen: Overall this is a great product. As a grant manager I use this to record all of my interactions with funders and potential funders and it has been the easiest to use product that I have used over my decade of experience.

Pluspunten:

I like that it works as a CRM even though it was created for a slightly different purpose. As a grant writer I can record every interaction with a funder and I can include the proposal and any other documentation we have received. It is easy to find the entire history with that organization and it really helps me track everything in one place.

Minpunten:

I do wish the task tracking was set up a little differently, or at least customizable if it isnt already and I'm just not aware of it. I use task tracking to record every interaction I have with a funder but it doesn't perfectly fit for that. For instance I want to record that I emailed them and I have to select a "due date" but there isn't a due date for that. I just put today's date but I wish I could customize it so that it just said date. It would also be nice if I could record comments on the same page as I record a task but I have to save the task then reopen it and then I can write the comments detailing it.

Clayton
Database Manager in VS
Financiële dienstverlening, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer
Bron: SoftwareAdvice

Great product, hard to tailor to companies specifically due to the complex algorithms.

3,0 2 jaar geleden

Opmerkingen: I have over 5 years of experience with Salesforce, we used it when I was a production designer for a print and graphics firm. We loved it, but yet we experienced some of these same hardships in this company I am with now, the transition and tailoring to what we do specifically is just not there. It is up to us as employees to make the software work the most productive for us, and that should not be expected from us when we have sales and other projects to handle ourselves.

Pluspunten:

There are endless possibilities on what you can do, and what you can achieve with this product. The AI software is a great tool if you are able to use it.

Minpunten:

Too complex on tailoring the software, I feel like a simple request would take months to get accomplished. I noticed for someone with Salesforce experience myself, our transition from BNTouch to Salesforce was seamless, but many of my co-workers were left in the dark and felt like they had a lack of training provided from your team when we launched this new software.

Janet
Project Manager in VS
Gezondheid, wellness en fitness, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Salesforce classic better than the new Lightning

4,0 3 maanden geleden

Opmerkingen: Classic is great and very easy to get to info.

Pluspunten:

I really like the salesforce classic before they moved to lightning. It was much more intuitive and easier to locate information.

Minpunten:

That they moved to lightning and it is not as good as classic

Kaitlyn
Partner and Sales Manager in VS
Kleding en mode, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

Just right for small business

5,0 2 jaar geleden

Opmerkingen: Being a small business we need a CRM that won't break the bank. We need to keep every customer we have, so the customer experience is paramount. We need to get as much information out of every sale and customer interaction as we can, and we need to accelerate sales. Salesforce essentials has done all of this for us.
There are things that I would improve.

Pluspunten:

Salesforce Essentials is more affordable than standard Salesforce and still has what I need in a CRM. I get work done faster, sell faster, and make our customer experience amazing. I set up a customized self service portal and set particular concerns or questions to be sent to a specific person. This means that if for example a customer asks if a garmet can be altered, they're directed to our seamstress instead of directed to me and then transfered to our seamstress. Salesforce essentials records and tracks my calls and emails meaning I no longer have to. I have gained more information about leads, where they come from and why they choose us.

Minpunten:

Sometimes it can be hard to find the data I'm looking for. It's not easy to find or get invoices. Customer care wasn't very helpful although I did try to make contact during a very busy time of day. I was still disappointed.. This is the essentials version of Salesforce so obviously the features aren't as robust.