Salesforce Essentials
Wat is Salesforce Essentials?
Met Salesforce Essentials kun je sterkere klantrelaties opbouwen dankzij een gecombineerde CRM voor verkoop en ondersteuning voor kleine bedrijven, die gemakkelijk wordt gebruikt, geïnstalleerd en onderhouden. Dankzij Essentials ben je minder tijd kwijt aan spreadsheets en kun je meer tijd besteden aan je verkoop doordat je e-mails, oproepen en vergaderingen worden bijgehouden om klantenrecords automatisch up-to-date te houden, zonder saaie gegevensinvoer. Essentials bevat ook tal van productiviteitstools voor klantenservice om te zorgen dat elke nieuwe klant een loyale klant wordt.
Wie gebruikt Salesforce Essentials?
Bied ondersteuning via e-mail, telefoon, sociale media en internet. Implementeer en personaliseer merkeigen self-service ondersteuningspagina's met slechts een paar klikken, zonder te programmeren. Maak tijd vrij voor je ondersteuningsteams dankzij automatisering. Ga vandaag nog aan de slag.
Twijfels over Salesforce Essentials?
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Salesforce Essentials
Andere goede alternatieven voor Salesforce Essentials
Reviews over Salesforce Essentials
Alex
We love SalesforceIQ! Perfectly integrated and easy for my team to use.
Opmerkingen: So many. Ease of use, trackable for sales cycle, many more.
Pluspunten:
This software is awesome. It takes the stress out of constantly updating your CRM by making it seamless and integrated with our email. It captures a lot automatically, giving my team more time to close deals. We love the customizable pipeline features as well. Great software overall.
Minpunten:
I have hard time thinking of cons for this software. It was so easy for my team to implement. It is expensive I guess, that'd be the only con.
Geverifieerde reviewer
Overwogen alternatieven:
Streamlining Small Business Operations with Salesforce Essentials
Opmerkingen: Salesforce Essentials has been a game-changer for our small business, offering a comprehensive and user-friendly CRM solution that truly caters to our needs. Its intuitive interface makes navigating features such as lead management, sales pipeline tracking, and customer support effortless, empowering our team to work more efficiently. With seamless integrations like Gmail and Outlook, as well as the convenience of a mobile app, Salesforce Essentials keeps us connected and informed, no matter where we are. Although there are some limitations in customization and support options, the platform's overall value, affordability, and impact on our customer relationships make Salesforce Essentials a powerful tool for small businesses looking to thrive and grow.
Pluspunten:
Salesforce Essentials has truly impressed me with its comprehensive yet easy-to-use CRM solution specifically tailored for small businesses. What I liked most about it was its user-friendly interface, which enabled our team to quickly get up to speed with the platform's features, such as lead management, customer support, and sales pipeline tracking. Additionally, the seamless integration with popular apps like Gmail and Outlook, as well as the mobile app, allowed our team to stay connected and access crucial customer information on-the-go. Salesforce Essentials has been instrumental in helping us streamline our operations, improve productivity, and ultimately enhance our customer relationships.
Minpunten:
While Salesforce Essentials has been a valuable asset for our small business, there were certain aspects that fell short of our expectations. What I liked least about it was the limited customization options compared to higher-tier Salesforce plans, restricting our ability to tailor the platform to our specific needs. Additionally, the number of available integrations was somewhat limited, constraining our ability to connect with other tools we rely on. Lastly, the customer support options for Essentials were not as comprehensive as those provided for more advanced plans, which sometimes left us seeking answers through community forums and online resources. Despite these limitations, Salesforce Essentials has still been a helpful CRM solution, but there's certainly room for improvement in these areas.
Clayton
Great product, hard to tailor to companies specifically due to the complex algorithms.
Opmerkingen: I have over 5 years of experience with Salesforce, we used it when I was a production designer for a print and graphics firm. We loved it, but yet we experienced some of these same hardships in this company I am with now, the transition and tailoring to what we do specifically is just not there. It is up to us as employees to make the software work the most productive for us, and that should not be expected from us when we have sales and other projects to handle ourselves.
Pluspunten:
There are endless possibilities on what you can do, and what you can achieve with this product. The AI software is a great tool if you are able to use it.
Minpunten:
Too complex on tailoring the software, I feel like a simple request would take months to get accomplished. I noticed for someone with Salesforce experience myself, our transition from BNTouch to Salesforce was seamless, but many of my co-workers were left in the dark and felt like they had a lack of training provided from your team when we launched this new software.
Geverifieerde reviewer
Salesforce Essentials: The All-in-One Solution for Small Businesses
Opmerkingen: Salesforce Essentials is generally well-regarded as a powerful and comprehensive platform for managing customer relationships, sales, and marketing automation. It offers a range of tools and features, and can be highly customizable to fit the specific needs of businesses of various sizes. That being said, as with any software, there can be a learning curve and potential downsides to consider, such as cost and configuration complexity. Overall, Salesforce Essentials is a valuable tool for businesses looking to streamline their operations and grow their customer base.
Pluspunten:
All-in-one platform with CRM, sales and marketing automation, and customer service tools.Easy-to-use interface, even for non-technical users.Mobile app for on-the-go access.Highly customizable to fit specific business needs.Scalable to accommodate business growth.Integrates with other business tools.Offers strong customer support options.
Minpunten:
Can be expensive, especially with additional features or users.Some users may experience a learning curve with the software.Advanced features may not be available in lower-priced plans.Configuration and customization can be complex.Requires a stable internet connection.Reporting functionality may be limited for some users.Additional fees may apply for advanced features beyond the base subscription cost.
Patrick
Salesforce as a Database
Opmerkingen: As it is a massive and comprehensive product, I don't need such an overwhelming software. Overall, it didn't meet my company's needs, but if a company has tech department, this could be a fantastic product.
Pluspunten:
I like that the product has the ability to be completely customized to one's needs.
Minpunten:
As it can be an expensive and time consuming set-up, it was not necessary for me to have such a customizable software. There was very little customer service and it was overseas. It took too much of my time and the only way to get customer service is to hire a third party vendor to help with all aspects of the software.
