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Wat is Salesforce Starter?

Met Salesforce Essentials kun je sterkere klantrelaties opbouwen dankzij een gecombineerde CRM voor verkoop en ondersteuning voor kleine bedrijven, die gemakkelijk wordt gebruikt, geïnstalleerd en onderhouden. Dankzij Essentials ben je minder tijd kwijt aan spreadsheets en kun je meer tijd besteden aan je verkoop doordat je e-mails, oproepen en vergaderingen worden bijgehouden om klantenrecords automatisch up-to-date te houden, zonder saaie gegevensinvoer. Essentials bevat ook tal van productiviteitstools voor klantenservice om te zorgen dat elke nieuwe klant een loyale klant wordt.

Wie gebruikt Salesforce Starter?

Bied ondersteuning via e-mail, telefoon, sociale media en internet. Implementeer en personaliseer merkeigen self-service ondersteuningspagina's met slechts een paar klikken, zonder te programmeren. Maak tijd vrij voor je ondersteuningsteams dankzij automatisering. Ga vandaag nog aan de slag.

Salesforce Starter Software - 1
Salesforce Starter Software - 2
Salesforce Starter Software - 3
Salesforce Starter Software - 4
Salesforce Starter Software - 5

Twijfels over Salesforce Starter? Vergelijk met een populair alternatief

Salesforce Starter

Salesforce Starter

4,4 (210)
US$ 25,00
maand
Gratis versie
Gratis proefversie
132
8
4,0 (210)
3,9 (210)
4,1 (210)
VS.
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Prijs-kwaliteitverhouding
Klantenservice
US$ 7,00
jaar
Gratis versie
Gratis proefversie
127
66
4,7 (605)
4,7 (605)
4,5 (605)
Groene beoordelingsbalken geven het winnende product aan, op basis van de gemiddelde beoordeling en het aantal reviews.

Andere goede alternatieven voor Salesforce Starter

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Beheer van verkooppipeline
Contactenbeheer
Leads beheren
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Functies met hoogste score
Balans en winst- en verliesrekening
Chart of Accounts
Winst- en verliesrekening
Rippling
Functies met hoogste score
Directe storting
Inschrijving voor online voordelen
Payrollbeheer
Act!
Functies met hoogste score
CRM
Contactenbeheer
Contactendatabase
Citrix DaaS
Functies met hoogste score
Applicatiebeheer
Desktop-/applicatievirtualisatie
Eenmalige aanmelding
BNTouch Mortgage CRM
Functies met hoogste score
Contactenbeheer
E-mailbeheer
Leads beheren
QuickBooks Desktop
Functies met hoogste score
Factureren
Grootboek
Onkosten bijhouden
Odoo
Functies met hoogste score
Integratie in de administratie
Taakvoortgang bijhouden
Voorraadoptimalisatie
Smartsheet
Functies met hoogste score
Aanpasbare velden
Projecten bijhouden
Projectplanning

Reviews over Salesforce Starter

Gemiddelde score

In totaal
4,4
Gebruiksgemak
4,0
Klantenservice
4,1
Functies
4,2
Prijs-kwaliteitverhouding
3,9

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001
James
James
Revenue Operations Manager in VK
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Salesforce Admin Review

4,0 vorig jaar

Opmerkingen: Overall very good, there’s a reason it’s the top CRM in the world, but the backend is very difficult to manage, lots of nuances and takes a dedicated person to manage the platform

Pluspunten:

Extremely customisable, has a wide range of features and functionality, extremely powerful In the amount of automations and how you display the system to the end users which can keep it easy for them to use

Minpunten:

The range of features does in turn make take away from the core capability of the system which is to be a good crm; it lacks basic features you would expect from a product so expensive sometimes

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Marketing en reclame, 5.001-10.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Salesforce Essentials: The All-in-One Solution for Small Businesses

5,0 2 jaar geleden

Opmerkingen: Salesforce Essentials is generally well-regarded as a powerful and comprehensive platform for managing customer relationships, sales, and marketing automation. It offers a range of tools and features, and can be highly customizable to fit the specific needs of businesses of various sizes. That being said, as with any software, there can be a learning curve and potential downsides to consider, such as cost and configuration complexity. Overall, Salesforce Essentials is a valuable tool for businesses looking to streamline their operations and grow their customer base.

Pluspunten:

All-in-one platform with CRM, sales and marketing automation, and customer service tools.Easy-to-use interface, even for non-technical users.Mobile app for on-the-go access.Highly customizable to fit specific business needs.Scalable to accommodate business growth.Integrates with other business tools.Offers strong customer support options.

Minpunten:

Can be expensive, especially with additional features or users.Some users may experience a learning curve with the software.Advanced features may not be available in lower-priced plans.Configuration and customization can be complex.Requires a stable internet connection.Reporting functionality may be limited for some users.Additional fees may apply for advanced features beyond the base subscription cost.

Nathan
SDR in VK
Computersoftware, 201-500 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Essential software for SDRs

3,0 2 jaar geleden

Pluspunten:

Salesforce is great for storing prospects emails and phone numbers. In my previous role I use Salesforce to track the stage of each deal, to import stored contacts into Salesloft for my outreach and to check ex-client or ex trials of the platform (using the reports function) which in turn made my calls a lot warmer.

Minpunten:

The 'Import to salesloft' button disappeared at least once week which impacted my sales cycle.

Kaitlyn
Partner and Sales Manager in VS
Kleding en mode, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

Just right for small business

5,0 3 jaar geleden

Opmerkingen: Being a small business we need a CRM that won't break the bank. We need to keep every customer we have, so the customer experience is paramount. We need to get as much information out of every sale and customer interaction as we can, and we need to accelerate sales. Salesforce essentials has done all of this for us.
There are things that I would improve.

Pluspunten:

Salesforce Essentials is more affordable than standard Salesforce and still has what I need in a CRM. I get work done faster, sell faster, and make our customer experience amazing. I set up a customized self service portal and set particular concerns or questions to be sent to a specific person. This means that if for example a customer asks if a garmet can be altered, they're directed to our seamstress instead of directed to me and then transfered to our seamstress. Salesforce essentials records and tracks my calls and emails meaning I no longer have to. I have gained more information about leads, where they come from and why they choose us.

Minpunten:

Sometimes it can be hard to find the data I'm looking for. It's not easy to find or get invoices. Customer care wasn't very helpful although I did try to make contact during a very busy time of day. I was still disappointed.. This is the essentials version of Salesforce so obviously the features aren't as robust.

Kenneth
Kenneth
Ops Manager in VK
Geverifieerde LinkedIn-gebruiker
Olie en energie, 501-1.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Using Salesforce is incredibly easy for my team

5,0 3 jaar geleden

Opmerkingen: This was an awesome experience and an essential for an organization hoping to more readily attract and hold clients on the web

Pluspunten:

I truly like how Salesforce is the most incredible in its industry and offers extraordinary CRM programming. It is ideally suited for connecting with potential clients in view of their past interest in the organization as well as what they would require to remain drawn in and retained. I love the manner in which you can modify it and it mechanizes each thing so extraordinary from messages to calls its incredible.

Minpunten:

When first starting to use Salesforce, it can seem overwhelming. The pages feel extremely crowded when you don't know where to look for something because there is an abundance of information. Salesforce becomes easier to use with more experience, yet for new clients there may be a learning curve.

Naomi
Naomi
Owner in VS
Geverifieerde LinkedIn-gebruiker
Detailhandel, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

If you are seriously committed to growing your business AND have the funds, it’s great!

4,0 4 jaar geleden

Opmerkingen: Extremely helpful and a semi-done for you type app! Baby start up companies I would probably steer them away, just so they don’t get overwhelmed in debt and finances immediately; they might have a better chance of reaching that ‘Fortune 500’ status if they so desire!

Pluspunten:

It can do almost anything you need or want it to, very well at that. As many softwares, the restrictions on certain tools lessen with the more money spent.

Minpunten:

The prices are outrageous. As a small business owner; it is a horribly large pill to swallow to pay that steep of pricing- especially as you are beginning your journey of entrepreneurship! Is it worth it though? Yes.

Ellenore
Administrative Assistant in VS
Machinebouw, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Great software to organize employee information

5,0 vorig jaar

Pluspunten:

I like that I'm able to log information about employees and manage their contact info, benefit information, and history easily. It's also very customizable.

Minpunten:

Sometimes I wish that the platform was able to be more on-brand, and that I was able to create documents with our font package.

Bob
Account Manager in VS
Entertainment, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Great Functionality But A Bit Pricey

4,0 2 jaar geleden

Opmerkingen: It's been fairly easy to implement and use. We were able to get it fully functional with the entire sales team in a matter of a few months and it handles most if not all of the services we require.

Pluspunten:

It has a very intuitive interface that's easy to useThe ability to grab/store email data for our contact management is nice!The mobile apps associated with Essentials are helpful.If you've used any of the Salesforce products, this is built along the same interface so "learning" it is easy!

Minpunten:

The pricing on this product is a bit higher than competitive products with the same functionality.If you're moving over from a different product, some of the workflows can be a bit confusing.The standard reporting features are less than optimal.

Janet
Project Manager in VS
Gezondheid, wellness en fitness, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Salesforce classic better than the new Lightning

4,0 vorig jaar

Opmerkingen: Classic is great and very easy to get to info.

Pluspunten:

I really like the salesforce classic before they moved to lightning. It was much more intuitive and easier to locate information.

Minpunten:

That they moved to lightning and it is not as good as classic

Rob
Managing Director in VK
Marketing en reclame, 11-50 werknemers
Heeft de software gebruikt voor: Gratis proef
Bron van de reviewer

A fantastic CRM system!

5,0 vorig jaar

Opmerkingen: Salesforce Essentials is a game-changer for businesses seeking a powerful yet easy-to-use CRM solution. Its intuitive design, responsiveness, and simplicity in implementation make it a standout choice in the market. Whether you're a small business owner or a busy professional, Salesforce Essentials empowers you to manage your contacts, leads, and sales with unparalleled ease. I highly recommend it to anyone looking to enhance their customer relationship management processes.

Pluspunten:

I recently had the opportunity to use Salesforce Essentials, and I am thoroughly impressed with its user-friendly interface and seamless functionality. As someone who values efficiency and simplicity in a CRM tool, Salesforce Essentials exceeded my expectations in several ways.

Minpunten:

I don't have much to say here really! It did everything we needed it to!

Alexis
Operations Direcot in VK
Management non-profit organisaties, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Salesforce

5,0 2 jaar geleden

Opmerkingen: We love it and every team the team wants more functionalities out of it

Pluspunten:

If you are a not-for-profit you can get an excellent discounted rate. It is very handy even though it needs some expertise to set it up but don't let this stop you, their resources library is supper useful, and you can figure out how to do many things yourself. Once you get all the team using it is a very very powerful tool and provides you with amazing data to inform your business.

Minpunten:

Can be hard to set up. But invest in someone that knows how to do it, get it right from the beginning and ti will be very helpful.

Stephanie
Web Manager in VS
Management non-profit organisaties, 501-1.000 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Easy & Intuitive

4,0 vorig jaar

Opmerkingen: Overall we've had great customer support and feel that the product really fits our CRM needs.

Pluspunten:

Salesforce Essentials provides integration options with other popular marketing tools and applications, facilitating a seamless flow of data. This flexibility can be valuable for marketers who use multiple tools in their marketing stack.

Minpunten:

Affordability - pricing is somewhat competitive, but wish there were discounts when using multiple Saleforce products. Essentials could also be doing more with automation.

Anish
manager in India
Schoolleiding, 5.001-10.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

salesforce software is very good to record the details and to check the activities as well

5,0 2 jaar geleden

Pluspunten:

salesforce software is very good to record the details and to check the activities as well

Minpunten:

sometimes in between it gets slow while using ,but sometimes

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Administratie, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

a CRM must-have

4,0 2 jaar geleden

Opmerkingen: Salesforce is great because you can work to keep track of real-time user and purchase analytics, customer support, customer complaints, and a variety of other CRM functions with the ease of storage and access in the cloud.

Pluspunten:

Salesforce makes it easy for companies to maintain an ongoing relationship with customers, prospects, or partners and to collect and monitor their data.

Minpunten:

Quality of the price list is not for everyone.it's expensive

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Verzekeringen, 10.000+ werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer
Bron: GetApp

Salesforce Is Essential

5,0 3 jaar geleden

Pluspunten:

Salesforce Essentials is easy to use & user friendly. Our team has really enjoyed the ability to search/filter our leads.

Minpunten:

Salesforce customer service can be hard to reach & get direct answers from.

Pablo
Business Developer in Colombia
Computersoftware, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Undoubtedly the best CRM

5,0 2 jaar geleden

Opmerkingen: My experience with SalesForce has been the best throughout several years. Best to deploy and to have better results

Pluspunten:

However it can be complex for beginners, it is definitely the best CRM in terms of analytics, reports, organization of data, migrations, etc

Minpunten:

As mentioned before, the interphase for a beginner isn't the most friendly. However, it doesn't mean it is hard to use. It is just more robust

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Marketing en reclame, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Great product, lots of features. Takes some time to learn, but its worth it!

5,0 4 jaar geleden

Pluspunten:

I like that this software is comprehensive. It gives you everything you could need to source, manage, track, follow up with, communicate with, and hopefully close a sale.

Minpunten:

It definitely takes some time to learn all the features and I didn't need some of them so it would be nice to be able to personalize a bit more but its worth the time to learn it all in the end.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Financiële dienstverlening, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

I use desk.com as the frontline customer service software to create and manage tickets.

5,0 7 jaar geleden

Pluspunten:

Desk is extremely customizable. We have a bunch of different inbound emails that automatically tag and assign tickets which saves us a lot of time. You can set up almost any combination of rules for inbound tickets to make sure your most important customers get prioritized and the right people get assigned to help. Desk also has an API that you can use to build a help center experience on top of their platform. We use it internally for bug reporting and feature requesting and our portal creates tickets right in desk.

Minpunten:

Desk isn't very user friendly. Once it's set up it's works really well but it takes a lot of time to learn all the nuances of the configuration. The analytics have issues. Some of the metrics like last log in will show that I last logged in a month ago when I've logged in every day and am in fact logged in at the time. We don't use the metrics but if your customer service department relies on them that could be problematic.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Consumentenelektronica, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Salesforce IQ is a great add on to Salesforce

4,0 7 jaar geleden

Pluspunten:

Creating leads and contacts in Salesforce is a breeze with this tool. I love that I can instantly add a customer and log their email in Salesforce. I love the ability to add meeting invites or email templates to an email with a couple of clicks. Salesforce IQ has saved me hours of data entry into Salesforce. I don't know what I would do without this tool now that I have used it for close to two years.

Minpunten:

In the last few months something changed in the way that it pulls the data when you go to add a contact. The previous version use to pull all of the information automatically and now I have to manually add a lot of the information. It is still quicker than adding new contacts into Salesforce but it does require a few more steps. I also wish there was more insight into who opened an email or web link when you include multiple people on an email.

Sheikh
Director in Bangladesh
Bouw, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Truly Market Leading crm

5,0 4 jaar geleden

Pluspunten:

I have been using Salesforce for many years. I think the most amazing part of this tool is how customizable it Is as per clients needs. Moreover all these cusomized fields are available in reporting!

Minpunten:

User based security is not available in essential. I wish it was so that we could enroll more users.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
, 501-1.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Gets the job done, feels 2nd rate.

4,0 7 jaar geleden

Pluspunten:

Desk has been getting things done for us. We've got teams, we can pass tickets easily, tags help to connect disparate tickets.

Minpunten:

The search/filtering is broken (and has been for as long as I've used the software), it works at about 98% accuracy. You can't really rely on a search of 'all tickets assigned to X' to find every ticket, or "all resolved tickets in X department", and etc. Frustrating when reporting or setting up custom views and such. Similar in frustration created, is the limitations around what fields you can search/sort by. It's always a pet-peeve of mine to see software limit these things.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Computersoftware, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Integrations Galore

3,0 7 jaar geleden

Opmerkingen: Good starter tool, but lacking a user experience that makes you "want" to use it.

Pluspunten:

Open API that allows you to connect to other tools that you're using to run your business. We have our tool connected to SalesForce, Talkdesk, Google Docs, etc.

Minpunten:

The platform has gone down a few times, leaving us to figure out how to communicate with our customers. The UI/UX isn't the best.

Jose
IT Engineer in Mexico
Automotive, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Reviewing salesforce essentials

4,0 4 jaar geleden

Opmerkingen: Good, but again only used helpdesk part of it.

Pluspunten:

Very easy to use the help desk ticket system.

Minpunten:

Not sure about rest of the software but only used help desk ticketing.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

I have used DESK daily to submit support tickets to our support team as a Project Manager.

5,0 7 jaar geleden

Pluspunten:

It is easy to use DESK and submit tickets and track and search for your submitted tickets to see the status of those tickets.

Minpunten:

It is easy to search but I do believe there could be additional ways to search more easily and produce more accurate results.

Melinda
Melinda
Customer Service/ sales in VS
Consumentendiensten, 201-500 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Salesforce Essentials Great Tool

5,0 6 jaar geleden

Opmerkingen: This eliminated the need for spreadsheets and works great for a medium team!

Pluspunten:

This makes the teams more functional and your group can follow up on leads and identify what contacts are a sure sell. I love the way you can customize it and it automates every things so great from emails to calls its great.

Minpunten:

Runs a little slow at times. Sometimes freezes.