Wat is DaySmart Spa?
Orchid Spa-software is een HIPAA-conforme, gebruiksvriendelijke oplossing voor de bedrijfsvoering van wellnesscentra, medische kuuroorden, schoonheidssalons, en huidklinieken. Ondersteund op Windows-pc's, volledige cloudimplementatie, iOS- en Android-tablets en -telefoons. Orchid houdt al je afspraken, medewerkers, klanten, diensten, salarisadministratie, inventaris, bedrijfsstatistieken en nog veel meer bij. Bewaar voor-en-na-foto's, zet terugkerende marketingcampagnes op en gebruik sms-berichten om afspraakherinneringen te verzenden en klantbevestigingen te ontvangen.
Wie gebruikt DaySmart Spa?
Dit is voor welnesscentra van elke omvang, masseurs, dermatologische klinieken: elk bedrijf dat een HIPAA-conforme manier nodig heeft om afspraken, klantgegevens, bedrijfsstatistieken en marketingcampagnes bij te houden.
DaySmart Spa - Details
Opgericht in 1999
DaySmart Spa - Details
Opgericht in 1999
Video's en afbeeldingen van DaySmart Spa
Vergelijk de kosten van DaySmart Spa met soortgelijke producten
DaySmart Spa - implementatie en ondersteuning
- Live online
Functies van DaySmart Spa
- Aanpasbare branding
- Aanpasbare rapporten
- Aanpasbare sjablonen
- Beheer van cadeaubonnen
- Elektronische betalingen
- Geautomatiseerde planning
- Gegevens importeren en exporteren
- Integratie van sociale media
- Integraties van derden
- Online reserveren
- Payroll en provisies
- Rapportage en statistieken
- Realtime rapportage
- Streepjescodes en tickets scannen
- Verwerking van creditcards
- Voor schoonheidsinstituten en wellnesscenters
- Voorraad bijhouden
Alternatieven voor DaySmart SpaMeer alternatieven voor DaySmart Spa
Simple and easy to use!
The pricing is very affordable and a free trial is available which is helpful to test it out and see if its the right fit! Our clients have commented on how they enjoy the reminders which are available in both text and email. Confirmations are done quick and easy making more time for front end staff. It also has a mobile app available which is handy for on the go, I'm not stuck to a computer. Customer support is most excellent when in need.
Everything works perfectly for our business.
They were amazing
Opmerkingen: Overall we thoroughly have enjoyed Orchid. I am really hoping they can fix the situation with the detailed reporting and we can get back with them, because right now, we are back at square one in our searching for software. I really enjoyed their software, having it all set up properly, learning all the ways to use it, and the training was impeccable. Hands down, they have an amazing team of customer service reps who go out of their way to accommodate you with excellent service and care. The software is easy to understand and use and so is the app. and just a beautiful technique overall in the setup. I really thought we had a winner there. Come on Orchid!!! Fix that reporting method! Other than that, excellent job guys!
I absolutely enjoyed everything and the ease of using it and implementing the software into our business. I even loved having an Orchid service friend (I call him a friend haha) on speed dial. I could just call and go straight to his desk and ask him questions, or email the support team anytime without bugging them.
Unfortunately 2 things & 1 of those 2 was the ultimate deal breaker as we did have them up & running until coming to this sad problem. The first thing was, their app couldn't notify the employees when a client gets checked in. What I mean by that is similar to a text message, if our nurse practitioner is with a patient & her next pt arrives, said pt is now checked in, app will notify FNP & whatever ringer she has it on- will ring, in which case it should vibrate. Their app is not able to do that, but you know what it's not a big deal. We were spoiled for many yrs with that feature & we will learn to get over that moving fwd. The one that broke my heart was not being able to break down services in the reports by groups for a month & by the day by detail. We have staff meetings & we initially use the breakdown to go over what we have done for the entire month. Also, we use the detailed practical breakdown for revenue & cost. For instance, a Group: >Aesthetics- under that would be >facials- under that would be type of facials for that month. So say 1. basic facials: we did X amount of those for X amount of $$ 2. hydrafacials: we did X amount of those for X amount of $$. So now we take that breakdown & see what cost goes to payroll, what cost goes to profit, & what cost goes towards product. They cannot provide that report in such high detail right now, unfortunately. We had to cancel with them for now.
We love Orchid but it is missing some features
Opmerkingen: Good, I would like to see faster development of new and useful features, maybe an email sent out when and update is made to list the changes or new features in that update.
We love how Orchid lets us customize just about everything! The booking and check out process is very easy and the whole program is easy for new staff to learn.
That it is not web-based and not set up from multiple locations to share the same client, staff and services database, you have to re-enter clients, staff and services for every single location's database. And that the email and text features are very limited in communicating via 2-way text or having more appointment reminder text options as well as email marketing... would be great to have a leads database where if people fill out their info on our site that the data is captured into orchid as a lead and when they come in for service they turn into a client. Marketing to leads vs clients would be a nice feature. Also would love a add holidays we are closed to the scheduling feature so when doing recurring schedules for Staff they are not scheduled on holidays automatically.
Continue to Believe this Customer Management System is the best
Opmerkingen: They are true business partners. Always willing to support our business, even with customized requests.
Fully integrated system to help manage all our client needs, from customer date, contact management, reporting, marketing and social media support
Still waiting for them to take the entire desktop system to a online system with all the features the desktop system has.
Great value for the price
Opmerkingen: We use Orchid in the medical spa that I work at on the daily for scheduling clients, sending reminder texts and managing our customer database. I love the integration of the reminder texts being sent out through the software. Taking payments through Orchid is also a smooth process.
There are so many user-friendly features that make this software the standard for medical spas.
Updates bring advanced features that sometimes requre new training.