Helpt Nederlandse bedrijven al 15 jaar
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Wat is RingEX?

RingCentral MVP biedt wijdverbreide zakelijke ondersteuning door eenvoudig te worden beheerd op al je locaties, bevat al je gebruikers, omvat verschillende belopties en integreert moeiteloos je favoriete accessoire of apparaat.

Wie gebruikt RingEX?

RingCentral is een flexibele cloudgebaseerde oplossing die ideaal is voor bedrijven van elke omvang.

RingEX Software - 1
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Twijfels over RingEX? Vergelijk met een populair alternatief

RingEX

RingEX

4,2 (1.195)
US$ 30,00
maand
Gratis versie
Gratis proefversie
72
11
4,2 (1.195)
4,1 (1.195)
4,0 (1.195)
VS.
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Prijs-kwaliteitverhouding
Klantenservice
€ 13,99
maand
Gratis versie
Gratis proefversie
111
57
4,6 (13.866)
4,5 (13.866)
4,4 (13.866)
Groene beoordelingsbalken geven het winnende product aan, op basis van de gemiddelde beoordeling en het aantal reviews.

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Reviews over RingEX

Gemiddelde score

In totaal
4,2
Gebruiksgemak
4,2
Klantenservice
4,0
Functies
4,3
Prijs-kwaliteitverhouding
4,1

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001
Suzi
Suzi
Project Manager in VS
Geverifieerde LinkedIn-gebruiker
Halfgeleiders, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Program very easy to use at a very accessible price, I love it.

5,0 vorig jaar

Opmerkingen: RingCentral has integrated numerous modes of communication into a single app, each of which may be seen individually or together on a dashboard. The dashboard, in general, has been of great use to us in the conduct of our day-to-day business. Because of this added bonus, we have been able to get rid of all of our desk phones, which has freed up additional space on our workstations.

Pluspunten:

RingCentral MVP combines all of the fundamental requirements for effective communication into a single program that runs on your own computer. Within a single interface, I am able to monitor and respond to incoming phone calls, text messages, faxes, and instantaneous messages from other users.

Minpunten:

The first transition from using a traditional desk phone to a desktop app is one of the drawbacks of RingCentral MVP. No matter where you take your laptop, you can now take your calls with you. Although getting acclimated to it takes a little bit of time, the experience has been positive in general.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Verzekeringen, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Great platform for VOIP

5,0 10 maanden geleden

Opmerkingen: Overall we have enjoyed using this new platform and it meets our company compliance needs for phone calls in the insurance industry.

Pluspunten:

Auto call recording, the phone app for desktop and mobile as well as being able to see in real time call status of colleagues is a key to this program. The message feature is a must as well.

Minpunten:

Would like better instruction/direction on the MPV integration with Microsoft Dynamics CRM

Reactie RingCentral

10 maanden geleden

The Review Team appreciates you for taking the time to provide us with your valuable feedback. We are happy to hear that our product supports your business' performance and is easy for individuals on your team to use. Here is a link regarding your request for instruction/direction on the Microsoft Dynamics integration: https://ringcentr.al/48JRz3g. If you have any questions or need assistance, please connect with our Support Team via call, chat, or by submitting an online case here: https://support.ringcentral.com/contact-support.html or you can always email the Review Team at [email protected]. Thank you!

Sandy
HR Manager in VS
Financiële dienstverlening, 201-500 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer
Bron: SoftwareAdvice

Calls Drop Constantly

2,0 4 jaar geleden

Opmerkingen: Having a system that allows you to take calls from any device makes privacy a lot easier--no need to give out your personal number for business purposes. Also, if people can have calls forwarded it's not necessarily required to give everyone a company-provided smartphone, a huge cost savings as well.

Pluspunten:

The RingCentral system allows you to seamlessly use your same phone number on your physical desk phone, laptop, and has an app for your smartphone. As someone who takes a lot of calls in conference rooms for privacy, it's nice to have the calls available on my smartphone versus having to transfer the call to a conference room phone. I also appreciate that the contact list is built into the system so I don't have to search for employees' extensions and whatnot. During times when we work remotely it helps that I don't have to set up call forwarding or anything like that, it's like I never left the office really. The software we have also enables easier international calling from your phone, we are a global company so this is used frequently. The app is easy to use which is nice.

Minpunten:

The biggest issue that we run into is that calls drop a lot in the middle of the call. For example, when I would call colleagues in NY and Dublin, halfway through the call, regardless of where I was located, the call would drop and the app wouldn't reconnect to the data or wifi on my phone, so I'd have to completely reboot my smartphone to get back into the app. It wouldn't be a big deal if it happened every once in a while but I have run into this 5-7 times per week which puts a big strain on my workload.

Sabrina
Customer Service Rep in VS
Automotive, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

why we like ringcentral

5,0 3 maanden geleden

Pluspunten:

That we can integrate it our customer service website so that the calls link together

Minpunten:

that it does not always show the caller id

Ryan
Head Of Integrated Search And Data Performance in Mexico
Marketing en reclame, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

One Stop Shopping For Remote Workers & Nomadic Offices

5,0 8 maanden geleden

Opmerkingen: Our office used RingCentral for all it's telephony (calls, text, voice mail) needs for over 3 years. We rarely experienced outages or issues and it allow us to maintain a local Canadian office phone number despite working 100% remotely. Unlike some VoIP competitors it also had built in text message services which made SMS authentication through text seamless.

Pluspunten:

RingCentral allowed our office to keep it's dedicated Canadian office phone number and take that office phone global with it's VoIP system. We we're able to use text authentication services, call clients, and keep our office going from any location in the world.

Minpunten:

RingCentral offers more than most VoIP services - mainly because of it's dedicated app. That said the cost of this service is far more than most of it's competitors. It's an expensive solution unless easy of use outweighs cost.

Reactie RingCentral

8 maanden geleden

Hi Ryan, thank you for your awesome review! The Review Team appreciates you sharing your experience with us and the community. If you want to share more with us, email us at [email protected]. We appreciate your loyalty!