Wat is RingCentral MVP?

Software voor het opnemen van zakelijke gesprekken. Eenvoudig opnemen van gesprekken op je mobiele app, desktop-app of bureautelefoon. Kies voor automatische of handmatige opnames. Maakt het eenvoudig om je inkomende en uitgaande gesprekken op te nemen. Met slechts een paar klikken kunnen beheerders deze functie inschakelen voor een of meerdere gebruikers. Je kunt wel 100.000 opnames per account opslaan! Opnames kunnen worden gedownload voor beoordeling en afspelen en worden automatisch naar gebruikers gemaild.

Wie gebruikt RingCentral MVP?

RingCentral is een flexibele cloudgebaseerde oplossing die ideaal is voor bedrijven van elke omvang.

RingCentral MVP Software - 1 RingCentral MVP Software - 2 RingCentral MVP Software - 3

Twijfels over RingCentral MVP?
Vergelijk met een populair alternatief

RingCentral MVP

4,2 (1.053)
RingCentral MVP
Geen prijsinformatie gevonden
Gratis versie
Gratis proefversie
80
11
4,2 (1.053)
4,0 (1.053)
4,0 (1.053)
VS.
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Waar voor je geld
Klantenservice
Geen prijsinformatie gevonden
Gratis versie
Gratis proefversie
67
2
4,3 (66)
4,2 (66)
4,4 (66)
Waarom krijg ik dit te zien?

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Reviews over RingCentral MVP

Gemiddelde score

In totaal
4,2
Gebruiksgemak
4,2
Klantenservice
4,0
Functies
4,3
Waar voor je geld
4,0

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001
Max
Max
Manager, Professional Services & IT in VS
Geverifieerde LinkedIn-gebruiker
Computersoftware, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Overwogen alternatieven:

Very Cost Effecient Way to Provide Seamless Phone Service for Local and Remote Employees

5,0 4 jaar geleden

Opmerkingen: I have had a positive experience with RingCentral. We use it for all remote employees and our local conference rooms. Once the IT team had the process down for adding groups and numbers everything has run smoothly.

Pluspunten:

RingCentral was very easy to setup for our local office as well as remote employees. We mainly went with RingCentral for this functionality. I could order and ship a phone to a remote employee or set up a phone number for remote employee without them needing a phone and all they would have to do is plug in the phone or log in to RingCentral to get going. Call routing and everything else was seamless to the remote employees.

Minpunten:

There is a bit of a learning curve in configuring the different groups. The customer success team is there to help you get started over the phone and generally available to help whenever needed. It was a bit of a pain to get started, but this was in 2015. It was quite a few emails back and forth with an account rep to get the right plan and block of numbers.

Reema
Associate Director in VS
Gezondheid, wellness en fitness, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Overwogen alternatieven:

Decent Centralized Communications Service

4,0 2 weken geleden Nieuw

Opmerkingen: It was alright. There were a few bugs with notifications not appearing across platform, but otherwise calls were clear and didn't drop.

Pluspunten:

Their customer service is alright, and they are versatile platform for calling services. Their calling features are alright, but they are on the pricy side compared to other services. You are able to take calls on both desktop and on a cell phone, so it mitigates the need for a business cell plan and transfers all call services online. Porting over customer contacts was pretty easy with the RingCentral customer representative.

Minpunten:

As a company, we used RingCenteral for a year before switching to a new call service specifically because, while their phone services are pretty decent, their SMS features are subpar at best, and we wanted a more unified service with less cost.

Chris
consultant in VS
Informatietechnologie en -diensten, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

review

3,0 2 maanden geleden Nieuw

Pluspunten:

easy to use when working. works well with calling

Minpunten:

features do not work often. lots of outages, call quality is not great and support is tough to get a hold of

Brandi
Loan Partner in VS
Financiële dienstverlening, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Ring Central is better than the trendy apps for business calls!

5,0 2 maanden geleden

Opmerkingen: With Ring Central, we're able to record calls for training, make seamless transfers to other team members, block spam callers, and our team is able to have access to one shared company line as well as private extensions. It's a business-saver when we all work remotely!

Pluspunten:

The call recording has been huge for training our team members. The ability to transfer a call to someone with the Ask First is a feature not many apps allow, AND the fact that if my team member can't answer, I can then transfer the call back to myself for taking a message is something we haven't found in any other phone app. In other apps, if I did an Ask First transfer then the person was just lost entirely which was not good for business.

Minpunten:

The one thing that has been less favorable is that your native phone app can/will ring over top of the Ring Central app. So it's possible to be on a Ring Central call and then have your native app ring in a call on top and you can't hear the Ring Central call. I also wish that if one of my other team members answers a call on our shared line, it wouldn't show as a missed call for me. But these are little things compared to all the benefits of the RC app.

James
James
Broker, Owner in VS
Geverifieerde LinkedIn-gebruiker
Vastgoed, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

A pretty good office phone system not cost effective at all!

4,0 2 maanden geleden Nieuw

Opmerkingen: See above. The only problem is cost and customer service.

Pluspunten:

The main things this system does well; call routing, mobile access, voicemail, call transfers.

Minpunten:

This software takes a very long time to set up and get rolled out to the team. This is not cheap and only gets more expensive over time. Their customer service is terrible. I have to search to find out anything on my own. I have tired to schedule numerous meetings with my account manager and usually don't get a reply. The last time we actually got one scheduled he flaked and never called into the meeting. I had my whole team there waiting.