Wat is Spidergap 360 Feedback?
klanten waarderen de medewerkersvriendelijke rapporten, eenvoudig aan te passen vragenlijsten en geweldige klantenservice. Je kunt alles uitproberen met je gratis eerste beoordeling!
Wie gebruikt Spidergap 360 Feedback?
Spidergap is met name geschikt voor mensen die op zoek zijn naar een eenvoudig te gebruiken oplossing die ze zelf kunnen beheren en opschalen. Meestal zijn dit HR/L&D-personeel, leiders in kleine bedrijven en consultants.
Waar kan Spidergap 360 Feedback worden geïmplementeerd?
Over de leverancier
- Spidergap
- Gevestigd in London, VK
- Opgericht in 2011
Ondersteuning voor Spidergap 360 Feedback
- Telefonische ondersteuning
- 24/7 (contact met medewerker)
- Chatten
Beschikbaar in deze landen
Afghanistan, Albanië, Algerije, Amerikaans-Samoa, Amerikaanse Maagdeneilanden en nog 225 andere
prijzen van Spidergap 360 Feedback
Beginprijs:
- Geen gratis proefversie
- Ja, heeft een gratis versie
Spidergap 360 Feedback heeft een gratis versie maar biedt geen gratis proefperiode. Spidergap 360 Feedback heeft een betaalde versie vanaf US$ 99,00/jaar.
Prijsmodellen vraag een gratis proefversie aanOver de leverancier
- Spidergap
- Gevestigd in London, VK
- Opgericht in 2011
Ondersteuning voor Spidergap 360 Feedback
- Telefonische ondersteuning
- 24/7 (contact met medewerker)
- Chatten
Beschikbaar in deze landen
Afghanistan, Albanië, Algerije, Amerikaans-Samoa, Amerikaanse Maagdeneilanden en nog 225 andere
Video's en afbeeldingen van Spidergap 360 Feedback





Functies van Spidergap 360 Feedback
Reviews over Spidergap 360 Feedback

Ian
Spidergap Rocks
Opmerkingen: Love the system, the outputs and the excellent, responsive support from the Spidergap Team
Pluspunten:
Very simple to use and setup. Does what it’s meant to do without any complicated configuration.
Minpunten:
The Spidergap team are launching new functionality - in particular an impact survey for people who have received a 360 report and feedback. This is still in Beta phase and still needs a bit of work.
Overwogen alternatieven: SurveyMonkey
Redenen om voor Spidergap 360 Feedback te kiezen: For efficiency in administering and reporting on 360 feedback results.
Redenen om over te stappen op Spidergap 360 Feedback: It’s the best solution of its kind available.
Geverifieerde reviewer
Affordable, good customer service and an easy-to-use service
Opmerkingen: Really good. Great assistance setting things up and then there were regular touch points through the year. The tool itself is intuitive, simple and clear, and allows for plenty of customisation. There are richer and fancier 360 evaluation services out there, but considering the very reasonable pricing, Spidergap is a fantastic service that will enable you to run and manage even large evaluation campaigns with very little hassle.
Pluspunten:
The big one was automating away a lot of the evaluation process. once you have imported your list of targets and evaluators into the system, things like reminders, invitations to assess etc. can mostly be launched with a couple of clicks. As an admin, you get real time insights into any exercise you are running, and it is easy to view individual reports and group results. Their customer service is very good; great after sales care and they will often be able to take care of things like minor customizations on their end if you ask for it. In addition, their resource bank on the portal is clear and easy to search and has most of the answers you will be looking for anyway.
Minpunten:
The software is really simple (which is a good thing!) but this means you are forced to use workarounds to perform some activities. For example, if you wish to resend a reminder to just one person, you have to find the automated email, copy it and paste into an email like Outlook to send it. This functionality should really be built in to the service. As another example, the group results are displayed nicely on the site and you can download the raw data in Excel, but the recommended way to get the visuals is to use a snipping tool; this seems a bit crude.
Overwogen alternatieven: Qualtrics EmployeeXM en SurveyMonkey
Redenen om over te stappen op Spidergap 360 Feedback: Cheaper, good customer service, no unnecessary add-ons (just focused on 360 evaluations which was all we needed; other companies will try to sell you a bundle or suite of services)
Geverifieerde reviewer
You get more than just software, you also get consultants
Pluspunten:
What I appreciate most about Spidergap are the insightful feedback reports and the accompanying support provided by the software. Their responsiveness and expertise are truly remarkable.
Minpunten:
Prior to using Spidergap, I was concerned about my raters not being able to log in. However, during my first 360 degree feedback project, I quickly understood the benefits of them simply accessing their email and clicking a link. This approach allows me to invite anyone with an email address to participate, including our clients.
Reactie Spidergap
2 maanden geleden
We're thrilled you and your employees find our feedback reports insightful and so pleased that you value our responsiveness and expertise. It's also fantastic to know that your feedback providers (including external clients) found the process easy and convenient. Thank you for taking time out of your day to provide this review and feedback. We greatly appreciate it!

Joe
Spidergap is a decent, middle-of-the-road 360 software that gets the job done
Pluspunten:
Easy to use if you only have one or two people to review. The relationship between quantitative ratings and comments is clear.
Minpunten:
Missing a lot of basic features such as saving a draft (I can't tell you how many reviews I've lost due to accidentally closing a tab, submission errors, etc.). The way the software visualizes feedback can be terribly misleading. It paints a very bleak picture for areas for improvement, and doesn't take into account that the feedback is relative to all other feedback. For example, if my lowest rating is a 4/5 in three areas, those three areas will be visualized in a dark red and called out as weaknesses, despite the fact that I scored high on them.
Reactie Spidergap
3 jaar geleden
Edit: Good news! As of 8 February 2019, we now support automatic saving of feedback responses! ------ Hi Joe, Thanks for your feedback! We really appreciate feedback that helps us to improve, even if it's not always as flattering as we'd like. As you've identified a few issues, I'm really keen to help you address these and to get further feedback to understand where else we need to improve. However, I'm limited to 1,000 characters here so I have sent you an email directly. In summary: - I'm pleased to say that we have a new feature that we'll be releasing soon to address accidentally closing tabs - We can support you in changing the Red/Amber/Green boundaries in the report - We aim to be world-leading (not middle of road), so I would love to connect with you directly via a call to learn more about what else you'd like to see from us to reach that level All the best, Alexis
Geverifieerde reviewer
Spidergap Review
Opmerkingen: A good tool with excellent customer service, easy to use, and affordable. It offers many services to companies.
Pluspunten:
Good software for preparing and tracking surveys, provides a free trial, is easy to use, can automate evaluation processes, makes it easy to generate a lot of statistics, and provides good after-sales service.
Minpunten:
The program needs more work and development, it is preferable to increase the allocation space, it is preferable to add some features so that the work can be performed more efficiently.
Reactie Spidergap
3 maanden geleden
Thank you for taking the time to write this review of Spidergap. We're pleased to hear that you found our software easy to use, with good after-sales service, and that it allowed you to generate useful statistics. We're also glad that you found our pricing to be competitive. We appreciate your feedback on areas where we could improve, such as adding more features and increasing allocation space. We're constantly working to develop our software and are always looking for ways to improve our service. Thank you for choosing Spidergap, and we hope to continue providing you with a valuable service. If you have further suggestions or comments, please don't hesitate to contact us.