Bigcommerce

Bigcommerce

door Bigcommerce

Wie gebruikt deze software?

Startups, SMB and Enterprise clients looking to sell goods online

Gemiddelde scores

156 beoordelingen
  • In totaal 4.3/5
  • Gebruiksgemak 4.2/5
  • Klantenservice 4.2/5
  • Functies 4.1/5
  • Waar voor je geld 4.1/5

Productgegevens

  • Beginprijs US$ 29,95/maand
  • Gratis versie Nee
  • Gratis proef Ja
  • Implementatie Geïnstalleerd - Mac
    Cloud, SaaS, Web
    Geïnstalleerd - Windows
    Mobiel - iOS native
    Mobiel - Android native
  • Training Persoonlijk
    Live online
    Webinars
    Documentatie
  • Ondersteuning 24/7 (contact met medewerker)
    Kantooruren
    Online

Leveranciergegevens

  • Bigcommerce
  • http://www.bigcommerce.com
  • Opgericht in 2009

Over Bigcommerce

BigCommerce is the world's leading cloud ecommerce platform for established and rapidly-growing businesses. Combining enterprise functionality, an open architecture and app ecosystem, and market-leading performance, BigCommerce enables businesses to grow online sales with 80% less cost, time and complexity than on-premise software. BigCommerce powers B2B and B2C ecommerce for more than 60,000 brands, 2,000+ mid-market businesses, 30 Fortune 1000 companies and industry-leading brands.

Functies van Bigcommerce

  • Catalogusbeheer
  • E-mailmarketing
  • Gegevenssynchronisatie
  • Kanaalbeheer
  • M-commerce
  • Marktplaatsintegratie
  • Orderbeheer
  • Promotiebeheer
  • Retourbeheer
  • SEO-beheer
  • Social commerce
  • Voorraadbeheer
  • Winkelwagen
  • Beheer van meerdere winkels
  • CRM
  • E-mailmarketing
  • Gegevensbeveiliging
  • Kitting
  • Marketing via meerdere kanalen
  • Mobiele toegang
  • Promotiebeheer
  • Retourbeheer
  • Reviewbeheer
  • SEO-beheer
  • Sjablonen
  • Voorraadbeheer
  • Catalogusbeheer
  • E-mailmarketing
  • Kanaalbeheer
  • Klantenaccounts
  • Loyaliteitsprogramma
  • M-commerce
  • Orderbeheer
  • Productconfigurator
  • Promotiebeheer
  • Retourbeheer
  • SEO-beheer
  • Voorraadbeheer
  • Winkelwagen
  • Afgebroken verkoopproces herstellen
  • Belastingbeheer
  • Catalogusbeheer
  • Inventarisatie
  • Kortings- en couponbeheer
  • Productbeoordelingen en -reviews
  • Productconfigurator
  • Retourbeheer
  • Teruggavebeheer
  • Vervoersbeheer
  • Verwerking van creditcards

De nuttigste reviews van Bigcommerce

Among the best ecommerce solutions for growing businesses

Beoordeeld op 4-9-2019
Nathan K.
Marketing Manager
Sportartikelen, 13-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer 
5/5
In totaal
4/5
Gebruiksgemak
4/5
Functies en functionaliteit
5/5
Klantenondersteuning
4/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: We initially transitioned from Lightspeed eCom over to Bigcommerce because their platform offered greater scalability and entry-level features than what Lightspeed offered. Because we use Lightspeed POS, however, integrating product data between the systems was a challenge and a lengthy process. It also takes some effort to maintain the connection (via a third-party service using their API).

Pluspunten: Bigcommerce offers some of the most inclusive features in their entry-level product options, making them excellent for small businesses. Their level of customer support and transparency about service issues and new features in development are excellent and perhaps one of the main reasons why we've kept using Bigcommerce instead of switching to a platform that meets other essential features that we are still awaiting from Bigcommerce. The availability of third-party apps (including shipping and logistics integrations) has been great to work with so far.

Minpunten: Storefront development is currently very lackluster and it can be difficult to get a truly customized website without hiring a developer or investing in web development skills of your own. This is also true of their e-mail features. If you don't have more than a basic understanding of HTML, it will be next to impossible to customize their system e-mails without a third-party solution. Also, while their entry-level features are among the most plentiful in the industry, a few features (such as Google Reviews integrations and Abandoned Cart Recovery) are reserved only for higher-tier plans, which doesn't make sense from a financial standpoint as their costs to support these features should be minimal.

Almost everything you need right out of box to run ecommerce

Beoordeeld op 25-11-2019
Geverifieerde reviewer
President
Detailhandel, 2-10 werknemers
Heeft de software gebruikt voor: Gratis proef
Bron van de reviewer 
5/5
In totaal
4/5
Gebruiksgemak
5/5
Functies en functionaliteit
Klantenondersteuning
4/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Overall, it is nice platform that offers all the essentials (even on lowest plan). However, due to sales limitations on each tier, it may not be the best choice for fast growing businesses or those who already have many orders coming in. In the end, we chose to go opensource instead. However, I still see value and time savings with bigcommerce and it is my top 2 choice among non-opensource ecommerce options.

Pluspunten: I like the amount of features that come right out of the box, even on the lowest plan. For example, the amount of option combinations possible for variation listings allows much more than shopify. This is good for products with many configurations or built products that come with many parts. The SEO features in bigcommerce also seem pretty good and you are not stuck with certain meta words that cannot be removed like the seo in shopify. There is a decent developer community as well just in case more functions are needed. However, the majority of what you need comes stock which adds alot of value. The available templates (both stock and ones on the marketplace) are very trendy, professional, and modern looking. Bigcommerce is a good choice for those with little to no coding experience. There may be a slight learning curve, but definitely still beginner friendly in my opinion.

Minpunten: The developer community may not be as robust as shopify, but this isnt too big of an issue since there are so many tools that are already readily available. I do not like how each plan only comes with a certain amount of allowed sales before it automatically bumps you up to the next plan. I also do not like much the stock templates look alike and how the abandon cart feature is not currently available on the lowest plan.

Great platform to built your own website

Beoordeeld op 30-11-2019
Geverifieerde reviewer
E-commerce Fraud and Payments Management
Internet, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer 
4/5
In totaal
4/5
Gebruiksgemak
4/5
Functies en functionaliteit
Klantenondersteuning
4/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Bigcommerce is a good platform to built websites. It offers separate plans with very different features so it allows you to find what works for you.

Pluspunten: Bigcommerce is a great platform for small businesses or businesses in general that do not have a great budget to start developing their e-commerce. We have adopted this solution for a couple of our clients. The main features we have encountered so far are:Very easy to set up and to use. The dashboard is very easy to understand so people with little knowledge on the backend can work with it without difficulties.There are no limits on the products you can list on the online store so it works well for business for multiple skus.When building the online store, you have multiple templates to choose from and many options as different payment getaways in order to personalize your online store.The standard plan is ok and comes with nice features as the giftcard options

Minpunten: The main con is that the plan prices are slightly higher than similar tools. There are some features that might worth the cost but when considering options check if they might be useful for your business, otherwise a cheaper alternative might be a better option
Templates are ok, but just a few ones are for free. 

Easy to make basic sites, difficult to do more

Beoordeeld op 18-11-2018
Chad W.
Front-End Developer
Internet, 13-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer 
3/5
In totaal
3/5
Gebruiksgemak
1/5
Functies en functionaliteit
4/5
Klantenondersteuning
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: It does the basics well, but there are plenty of e-commerce platforms out there that outperform BigCommerce. In my experience Shopify is better than BigCommerce is every way. I even prefer WordPress with WooCommerce to this.

Pluspunten: BigCommerce does make it easy to list and sell products online. The product manager is pretty comprehensive, and most of the pages are made for you - including the home page. It includes several SEO features out of the box, which encourages users to make higher quality listings that will sell easier. There are many custom themes for Bigcommerce, and most of them look great. The interface has gotten a much needed facelift in the past few years.

Minpunten: If you're trying to do more than the basics, Bigcommerce (BC) is difficult to work with. App extensions are present, but nowhere close to the breadth and depth of functionality available to WordPress. They do have a theme editor, but it requires tricky setup and command-line actions to update. Compared to Shopify's theme editor which is all in-browser, the BC theme editor is lacking. Documentation is available, but I found myself scrounging around on forums for many basic features not listed in the docs. The in-browser theme editor is buggy and unreliable. For editing static pages, BC's WYSIWYG editor is meager and unnecessarily strict. The linter strips out perfectly valid code (like blank divs), and there's no way to include CSS on a page – meaning that any @media queries or breakpoints have to clutter up the main CSS file. There are very limited options editing your home page, and almost no options to edit your shop pages. And maybe it's just the theme we started using, but the pages load VERY slowly. It takes several seconds to asynchronously load the page content, so javascript running on a product page may not run for 3-4 seconds after the user lands! Not ideal The email editor is painful. We found ourselves designing in mailchimp and copy/pasting into BC when done. There's no way to send a test email either, do you have to complete an order each time you want to see that updated order email. I mentioned the interface is better, but it's still quite buggy.

Some Ups and Downs, but I'm a Loyal User All the Same

Beoordeeld op 19-12-2019
Ron C.
Manager
Kunst en nijverheid, 13-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
4/5
In totaal
5/5
Gebruiksgemak
4/5
Functies en functionaliteit
3/5
Klantenondersteuning
5/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: I signed up when they were fairly new to the market, and have seen the company change hands, grow, and make changes to the product. It's not been a perfect experience, but I've never really considered changing platforms because of any issues I've had. At the end of the day, BigCommerce lets me run my site without having to think too much about the web-side of things.

Pluspunten: I love the general ease of use on the front end, while having a massive amount of control on the back end. Pricing has gone up over the years, but has always been fair in my opinion. With BigCommerce, I was able to single handedly set up my own online shop, add products, design the site based on their templates, and then stop back and focus on the day-to-day tasks of running a business.

Minpunten: Their inability to have a robust iPhone app or even a truly useable mobile admin site is inexcusable in 2019. Customer service is usually good, but I've also had some fairly rough experiences.

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