Wij helpen bedrijven al 17 jaar
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Wat is Gusto?
Gusto is een modern, online personeelsplatform dat kleine bedrijven helpt om voor hun teams te zorgen. Naast volledige payrolldiensten biedt Gusto ziektekostenverzekeringen, pensioensregelingen, HR-expertise en tools voor teambeheer. Momenteel ondersteunen Gusto-kantoren in Denver, San Francisco en New York meer dan 100.000 bedrijven in het hele land.
Wie gebruikt Gusto?
Gusto is ontworpen voor moderne werkgevers. Gebruiksvriendelijke, cloudgebaseerde HR-software, ondersteund door deskundige ondersteuning. Geen noodzaak om uit te besteden: Gusto helpt je in recordtijd om dingen als een professional te regelen voor je team.
Twijfels over Gusto?
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Gusto
Reviews over Gusto
Gusto is the iPhone of Payroll
Gusto is fast and easy!
Opmerkingen: Overall it has been great and our company loves it
Pluspunten:
Gusto is so easy! My business uses Gusto and managing payroll and benefits is so simple
Minpunten:
I tried the Gusto Checking account and I feel like it is very lackluster and pales in comparison to a regular checking account. This isn't their main offering so it doesnt bother me
Reactie Gusto
4 dagen geleden
Hello Joseph, Hello, Thank you for your feedback! We're pleased to hear that Gusto has made managing payroll and benefits simple for your business. We appreciate your input on the checking account and will take it into consideration as we continue to improve. If you have any other suggestions or need assistance, feel free to reach out! -Chelsea B
Eerder overwogen alternatieven:
Gusto is a great product for starting early payroll but pricing and support don't scale well
Opmerkingen: overall, it was a great product to get started with, but as we scaled, the price increase became unfeasible and the support wasn't sufficient
Pluspunten:
Gusto has a pretty simple and easy UX and is quite easy to navigate around
Minpunten:
gusto support wasn't great and it was hard to get help with a rep and the price skyrocketed out of nowhere
Reactie Gusto
4 dagen geleden
Hello Anj, Thank you for your thoughtful review. We’re glad to hear that you found Gusto's user experience simple and easy to navigate. However, I’m sorry to learn that our support and pricing did not meet your expectations as your business scaled. We are continuously working to improve both our support and pricing structures. Your feedback is crucial in helping us make necessary adjustments. If you have any specific issues or need assistance with your account, please reach out to us at [email protected]. We are committed to resolving your concerns and ensuring a positive experience. Thank you for sharing your insights and for giving Gusto a try. -Chelsea B
If your budget is small, Gusto may work for you.
Opmerkingen: I hate Gusto with a passion, but the price is right. Just know that you will have to pay your team by check and reconcile it later every 2-3 months due to Gusto problems. I'm actively trying to find a more secure solution. I have little faith that things are being calculated correctly either.
Pluspunten:
The user interface is really nice looking and it is easy to get started and use - when it is working.
Minpunten:
There are a LOT of glitches, and customer service cannot help you at all. Some of their backend processes make no sense, and they get really snarky when you ask questions.
Reactie Gusto
4 dagen geleden
Hello, Hello, Thank you for sharing your feedback. We’re pleased to hear that you find our user interface appealing and appreciate the cost benefits. However, I’m sorry to learn about the challenges you’ve encountered with our customer service. We are continuously working to improve our platform and address any issues our customers face. Your feedback is invaluable in helping us refine our services. If you have any specific concerns or need further assistance, please feel free to reach out to us directly at [email protected]. We are here to help resolve any issues and ensure your experience with Gusto is as smooth as possible. Thank you for your patience and understanding. -Chelsea B
Gusto is worth it!
Opmerkingen: Whenever we have had issues, Gusto has really tried to remedy them. I appreciate all that they have done and do for us. I needed to reach out and they really tried to work things our for us.
Pluspunten:
Gusto's ease of use is what we like most. It's so easy for our employees to onboard and use.
Minpunten:
Their state tax compliance service need a bit of improvement, especially on the city and county level for taxes
Reactie Gusto
3 maanden geleden
Hello Judith, Thank you for your comprehensive review! We’re thrilled to hear that you and your employees find Gusto easy to use, especially for onboarding. We appreciate your feedback regarding our state tax compliance service and will continue to work on improving it, particularly at the city and county levels. It’s great to know that our team has been responsive and helpful whenever issues have arisen. We're committed to providing excellent support and are glad that our efforts have made a positive impact on your experience. Thank you for choosing Gusto based on a referral and for sharing your positive experience. We’re happy to hear that we have met your expectations and look forward to continuing to serve you. Thank you for being a valued Gusto customer! -Gusto
Positive Taxes, Payroll and benefits
Opmerkingen: Very pleasurable, hands off, and taxes taken care of, ease, problem solving, fantastic.
Pluspunten:
I like the features addition options for things that I don't necessarily need for my business i don't have to up scribe for those features. Response time on payroll has been amazing.
Minpunten:
When additional payments needed to be added to payroll history it was difficult to navigate.
Reactie Gusto
3 weken geleden
Hello Heather, Thank you for your thoughtful review! We’re thrilled to hear that you’ve found Gusto’s features and payroll response time to be amazing. It’s great to know that our flexible options allow you to only use what you need without any extra costs. We appreciate your feedback on adding payments to payroll history and will take that into consideration as we continue to improve our platform. We’re also glad that switching from QuickBooks to Gusto has been a positive experience for your business, both in terms of cost and ease. If you ever need any assistance or have more feedback, we’re here to help. Thanks for choosing Gusto! -Gusto