Wat is SmartAdvocate?
SmartAdvocate is een GEAVANCEERDE toepassing voor juridisch casemanagement. SmartAdvocate is de enige toepassing op de markt die is ontworpen en geprogrammeerd door ZEER actieve praktiserende advocaten en juridische medewerkers om hun kantoor efficiënter te maken op een manier die de andere toepassingen op de markt niet kunnen bieden.
Wie gebruikt SmartAdvocate?
Voor kleine tot zeer grote advocatenkantoren die een moderne oplossing voor casusmanagement wensen om hun kantoor efficiënter te maken op een manier die de andere toepassingen niet kunnen bieden.
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Reviews over SmartAdvocate
Intuitive & Robust
Opmerkingen: Much more effective reporting on intake, client contact, and staff management. Very effective case browsing and searching. Implementing SmartAdvocate has allowed us to move much closer to a "less paper" work environment.
I love the templates in SA. They are easy to create and administer as well as user friendly. I also really like the searchability of each window, particularly documents.
I like the UDF Editor, except for the way that items are re-ordered. It would be easier if there was a way to drag and drop to put the items in the order you want.
One of our tools for success
Opmerkingen: The problem of inefficiency corrects itself with many of SmartAdvocate's customizations and automation. For example, we are expediting electronic contracts/agreements to clients via text message and email, whereas other firms are still stuck on paper contracts. Never would I have thought clients would embrace technology, like the use of text over email. Yes, snail mail still has a role and a place, but the practicality and adaptiveness text messages give clients is excellent. This program stays relevant at the speed of shifts and trends, as well as changes with technology.
Our personal injury law firm switched from Needles to Smart Advocate about three years ago. The amount of growth we've had plays largely thanks to this case management software, especially after Covid-19 hit. This software made the transition from working in the office to working from home almost effortless. Our staff never missed a beat, and our clients never realize the change happened virtually overnight. While other firms struggled with technological, let alone case management issues, for us, it was business as usual. With Smart Advocate's features, updates, support, and innovation, there is no other way but growth. It's a powerhouse of a tool for great staff, which gives clients the most significant outcome.
There is not much to dislike, but there is always room for improvement. That said, when a dislike does arise, reaching out to SmartAdvocate usually remedies our dislikes. For example, the recommendation was to set up multiplaintiff parties under one case number. We tried that out and realized that would not work for our reporting and usage needs. Their development team quickly remedied a solution for each party to work with one case number while still giving us the linking ability needed for multi-party cases.
The #1 software for PI law firm
Opmerkingen: Best experience I've had in a law firm. The organization that can be gained with SA simplifies everyone's job in the firm and frees up valuable time focus on the clients and their cases.
SA has a wide variety of useful options that can boost productivity and automate repeated tasks. Their robust documents tab is a huge efficiency booster.
Some data can only be edited in non-intuitive ways i.e. the SOL can't be changed from the summary tab where it is displayed, but needs to be changed from a separate tab "critical deadlines" etc.
not as flexible as I told it would be
Opmerkingen: case management of arbitrations status reports
assists with arbitration and personal injury departments / used and understood by all employees /
does not assist enough; limited capacities salespeople made promises that they could not keep overpriced for its value
6 jaar geleden
We are surprised by this review and have reached out to Mr. Costella. As I wrote to Mr. Costella: "Your comments that the system "does not assist enough" and has "limited capacities" frankly caught me by surprise. We pride ourselves on the fact that SmartAdvocate is the most comprehensive and full featured case management software system on the market. There seems to be a disconnect here, one that we want to resolve. We want you to be satisfied and get everything you should out of the system." We hope to get a more detailed understanding of criticism and see how we can help them to get more out of the many features and capabilities contained in the system.
Marketing Director - Liz
Opmerkingen: Great team to work with, great software and overall best product on the market.
The referral source tracking is incredible. I have a great snapshot of where our referrals are coming from and how much we spend on those campaigns. This generates a clear cost per case and cost per call.
A few things to be worked out, but their team is always quick to jump on a call and work through any feedback.
3 maanden geleden
Liz, thank you for the 5-star review! One of our main goals at SmartAdvocate is to help you serve clients more effectively and efficiently.