Wie gebruikt Chargebee?

Voor het MKB, plus middelgrote en grote ondernemingen. SaaS, PaaS, e-commerce, abonnementenhandel, telecom en media, co-workingruimtes, abonnementsdiensten, IoT, non-profits.

Wat is Chargebee?

Chargebee is een PCI Niveau 1 gecertificeerd platform voor terugkerende facturering voor SaaS- en op abonnementen gebaseerde bedrijven. Chargebee kan worden geïntegreerd met toonaangevende betalingsgateways over de hele wereld, zodat je het incasseren van betalingen, facturering, e-mailmeldingen en relatiebeheer kunt automatiseren.

Met krachtig geïntegreerde integraties zoals Xero, QuickBooks Online, Avalara, NetSuite, Zendesk, MailChimp, ShipStation, Salesforce, Slack en Shopify elimineert Chargelee de moeilijkheden rondom het factureren voor abonnementen.

Chargebee - Details

Chargebee

http://www.chargebee.com

Opgericht in 2011

Chargebee - Prijsoverzicht

Chargebee vanaf US$ 299,00/maand. Chargebee heeft een gratis versie en biedt een gratis proefperiode. Hieronder vindt u extra prijsinformatie voor Chargebee.

Beginprijs

US$ 299,00/maand
Zie de prijsinformatie

Gratis versie

Ja

Implementatie

Cloud, SaaS, Web

Training

Live online

Webinars

Documentatie

Ondersteuning

24/7 (contact met medewerker)

Online

Functies van Chargebee

Abonnementenbeheer software
Aanmaningsbeheer
Abonnementenbeheer
Annuleringsbeheer
Belastingbeheer
Inkomstenverantwoording
Kortings- en couponbeheer
Productcatalogus
Registratiebeheer
Terugkerende facturering
Testbeheer
Veiligstellingsmiddel inkomsten
Volgen en analyseren van gebruik
Zelfserviceportal
Beheer van cadeaubonnen
Bitcoin-compatibel
Integratie van betalingsverwerkingsdiensten
Mobiele betalingen
Ondersteuning voor betaalkaarten
Online betalingen
Ontvangstbewijzen afdrukken
Terugkerende facturering
Transacties met ACH-cheques
Transacties via kassasystemen
Vastleggen van handtekeningen
Accountancybedrijven
Beheer van vaste activa
Belastingbeheer
Debiteuren
Factureren
Fondsadministratie
Inkooporders
Nonprofits
Onkosten bijhouden
Overheidsinstellingen
Payrollbeheer
Projectadministratie
Toetsing van bankgegevens
Aanmaningsbeheer
Aanpasbare facturen
Belastingcalculator
Betalingen verwerken
Contactendatabase
Factureren per uur
Facturering op terugkerende basis en op abonnementbasis
Facturering van onvoorziene gevallen
Factureringsportal
Meerdere valuta's
Mobiele betalingen
Online betalingen
Online facturering
Projectfacturering
Aanmaningsbeheer
Betalingen verwerken
Betalingsuitstel
Facturering op terugkerende basis en op abonnementbasis
Herhaalfacturering
Meerdere valuta's
Terugkerende facturering voor meerdere perioden
Zelfserviceportal
Bijhouden van vervaldatums
Documentbeheer
Factureren
Goedkeuringswerkstroom
Klantenbeheer
Klantenportal
Personeelsbeheer
Projectbeheer
Tijd bijhouden
Voor accountancybedrijven

Reviews van Chargebee

5 van 32 reviews worden weergegeven

In totaal
4.6/5
Gebruiksgemak
4.3/5
Klantenservice
4/5
Functies
4.4/5
Waar voor je geld
4.2/5
Brad H.
Co-Founder
Computersoftware, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    9/10
  • Bron van de reviewer 
  • Bron: GetApp
  • Beoordeeld op 3-10-2017

"Chargebee saved us a TON of dev time."

Pluspunten: I love that Chargebee allows young startups to get their feet under them before charging them. The integration into Braintree was SUPER easy and we haven't really had any problems with it since we started using it. It allows us to manage subscriptions without building our own dev dashboard to do that and gives us much more flexibility than Braintree for doing so. We use coupons to run promos and Chargebee makes that super easy. We use their hosted page for payments inside of an iframe and that has been helpful as well. Again the biggest thing as a young startup is not having to build all of that ourselves or asking the dev team to make changes every time we need to address an issue. Overall I've been very happy with Chargebee and we plan to continue to use them moving forward.

Minpunten: I'd love for the reporting dashboard to be a little more robust and user friendly. It's not bad but it could definitely be better. Being able to accept multiple currencies could also be handled better, but we get by just fine with the way it's set up. It makes you change your password every 90 days, which is annoying to me but I guess it's more secure...

  • Bron van de reviewer 
  • Bron: GetApp
  • Beoordeeld op 3-10-2017
Nuno L.
CEO, Co-Founder
Computer- en netwerkbeveiliging, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    4/5
  • Waarschijnlijkheid van aanbeveling
    9/10
  • Bron van de reviewer 
  • Beoordeeld op 2-11-2018

"Our perfect subscription manager"

Pluspunten: We rely on Chargebee to manage subscriptions to our product. It's easy to use and to be integrated, and offers many features such as invoicing, TAX calculator based on location, several plans, offline payments, etc. Customer Support is great and they always hear what you say. Besides managing your subscriptions, it does something very important. By using their payment form on your website, you can easily integrate with several payment processors. This is especially important if you have payments that have been rejected by one processor and you can send them to another processor. It also reduces the dependency on one single processor.

Minpunten: The only thing that comes to mind is that the invoices it produces are not legal in some countries. For instance, in my country, invoicing software needs to be certified and to produce a SAF-T file with all invoices, that we need to submit to tax authorities. Since Chargebee doesn't do any of that, I need to have a separate invoicing platform.

  • Bron van de reviewer 
  • Beoordeeld op 2-11-2018
László M.
CEO
Computersoftware, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 24-10-2019

"Excellent subscription management platform"

Opmerkingen: Overall a very capable subscription management tool with great integrations and great support them!

Pluspunten: Excellent platform to manage your Saas Business. Great, very easy to use integrations with many vendors (Stripe, QuickBooks, Zapier, etc). Highly customizable settings for everything: email templates, the general look, and even the workflow & the custom fields.

Minpunten: Takes some time to get used to how to work together with your app and integrate everything to work flawlessly, but it worth it. I just wished that when the client has to select the quantity of their licenses, you could edit the label from Quantity to "users" or "licenses".

  • Bron van de reviewer 
  • Beoordeeld op 24-10-2019
Ryan H.
Owner
Computersoftware, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
  • Totaalscore
    2/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    2/5
  • Waar voor je geld
    1/5
  • Waarschijnlijkheid van aanbeveling
    0/10
  • Bron van de reviewer 
  • Beoordeeld op 21-7-2019

"Grossly incompentant"

Opmerkingen: If I could do things over again I would have selected a similar provider even if I was forced to pay several hundred dollars per month it would have obviously been worth it. Now I have to make the decision of whether I want to potentially lose over half my subscribers again like the last time I switched billing systems (to Chargebee) or accept that I'm locked in for life.

Pluspunten: Easy to set up and has a good API. Support is good and fast response so long as the issues are simple and don't involve anything technical.

Minpunten: The backend system is grossly unoptimized to the point many of my customers cannot be billed anymore. I was not informed of these issues when signing up and was promised that the system would be able to handle my very specific usecase. It clearly can't despite me giving them actual numbers. I've already lost over $6000 in charges I can't add to my customers' invoices and a few thousand dollars in invoices that can't be generated. For the past two months I've been unable to add charges for any of my customers and keep getting the runaround by different support agents as to what the cause is. First I was told I was violating a 150 API calls per minute limit despite the fact that not a single call had gone through successfully in the entire time period they were citing but also I'm skeptical of because each API call I make to their service takes between 2 and 10 seconds to complete. Now I'm told I need to batch things weekly because adding charges to my customers is too taxing on their CPUs. Billing line items should scale linearly but it is clear from how quickly their API bogs down that it scales exponentially for them at best and likely even worse. I never had this problem with my previous provider and they aren't even a billing or invoicing company.

  • Bron van de reviewer 
  • Beoordeeld op 21-7-2019
Max S.
Director, Customer Success
Computersoftware, 13-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 24-1-2019

"Basically, perfect in all aspects"

Opmerkingen: We're ourselves are SaaS product, and use Chargebee as a backend for our payments and billing. We extensively use addons and various combinations of subscription plans. I couldn't name another product that I would be that happy with as I am with Chargebee.

Pluspunten: - Perfect UX/UI: all the filters, mass operations, detailed settings are available just as I need them, never think a second where to find a function I need
- Great API & integration support
- Very powerful analytics (especially with RevenueStory)
- Awesome support
- A very, very carefully and thoughtfully planned interface with a deep understanding of the user.

Minpunten: I faced literally two issues through the course of 6 years using Chargebee in production.

  • Bron van de reviewer 
  • Beoordeeld op 24-1-2019