RizePoint

RizePoint

door RizePoint

Wie gebruikt RizePoint?

Executives in charge of quality assurance and brand excellence of multi-location food service, franchise food establishments, restaurants, food retail and manufacturers, and hospitality.

Wat is RizePoint?

Purpose-built for quality managers, RizePoint's quality management software empowers you to collect and analyze meaningful data so you can gain visibility, drive improvement, and keep brand promises. You'll gather better data, see more with intelligent analytics, and spot trends so you act faster when issues arise.

RizePoint - Details

RizePoint

http://rizepoint.com/

Opgericht in 1997

RizePoint - Prijsoverzicht

RizePoint heeft geen gratis versie en biedt geen gratis proefperiode.

Gratis versie

Nee

Gratis proef

Nee

Implementatie

Cloud, SaaS, Web

Mobiel - iOS native

Mobiel - Android native

Training

Persoonlijk

Live online

Webinars

Documentatie

Ondersteuning

Kantooruren

Online

Functies van RizePoint

Audit software
Assets volgen
Auditplanning
Beheer van problemen
Compliancebeheer
Dashboard
Formulierbeheer
Mobiele toegang
Risicobeoordeling
Taakbeheer
Waarschuwingen/Meldingen
Workflowbeheer
Afwijkingen bijhouden
Auditbeheer
CAPA-planning
Hoofdoorzaakanalyse
Incidentenbeheer
Klachtenbeheer
Kwaliteitscontrole
Risicobeheer
Trainingsbeheer
Veranderingsbeheer
Archiveren en retentie
Auditbeheer
Compliance bijhouden
Enquêtes en feedback
Incidentenbeheer
Naleving van FDA-richtlijnen
Naleving van HIPAA-richtlijnen
Naleving van ISO-richtlijnen
Naleving van OSHA
Naleving van Sarbanes-Oxley Act
Naleving van milieuvoorschriften
Proces- en workflowautomatisering
Risicobeheer
Testen van besturingselementen
Versiebheer
Apparatuurbeheer
Auditbeheer
Beheer van ISO-normen
Compliancebeheer
Corrigerende en preventieve maatregelen (CAPA)
Defecten bijhouden
Documentcontrole
Klachtenbeheer
Kwaliteitscontrole van leveranciers
Onderhoudsbeheer
Risicobeheer
Trainingsbeheer
Audittrail
Betaling aan leverancier(s)
Compliancebeheer
Offboarding
Prestatiemeetwaarden
Sourcingbeheer
Transactiegeschiedenis
Zelfserviceportal
Import- en exportbeheer
Leveranciersbeheer
Magazijnbeheer
Orders afhandelen
Sales- en operationsplanning
Transportbeheer
Uitwisseling van elektronische gegevens
Vervoersbeheer
Voorraadbeheer
Vraagplanning

Reviews van RizePoint

5 van 18 reviews worden weergegeven

In totaal
4,3/5
Gebruiksgemak
3,9/5
Klantenservice
4,3/5
Functies
4/5
Waar voor je geld
3,9/5
Blair B.
CIO
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    4/5
  • Waarschijnlijkheid van aanbeveling
    8/10
  • Bron van de reviewer 
  • Beoordeeld op 8-2-2018

"At the core, the product is fantastic and continuous updates keep improving functionality"

Pluspunten: Automated Feedback / Notification rules simplifies customer alerts. The new management dashboards ease customer level reporting and issue research, and the new SDA with Active home page integration really pushes the bar forward with being able to proactively provide data insights to customers.

Minpunten: Some management / maintenance tasks are tedious, especially for one person teams with a wide customer/user base. This is being mitigated with upcoming improvements, but there are certainly some maintenance tasks that take an extra bit of work. While the new functionality that is continuously being released is next level and really resolved a lot of issues, they are in a weird spot where they are having to slowly improve core functionality. This creates a slight break in expected user experience. Its hard to change everything at once and not have customers complain though.

  • Bron van de reviewer 
  • Beoordeeld op 8-2-2018
Micahael F.
Owner
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    4/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    4/5
  • Waar voor je geld
    3/5
  • Waarschijnlijkheid van aanbeveling
    Zonder beoordeling
  • Bron van de reviewer 
  • Beoordeeld op 7-2-2018

"since 2002 with steton through now, huge improvements in past 2 years and hope it continues"

Pluspunten: ease of use for gathering data, ability to do audits in the disconnected state - vital to as as many of our locations do not have interest or cell phone acccess

Minpunten: EI report design still remains a challenge to use, but Dashboards are seeming to be more favorable and desirable by clients. The high demand features should be part of the base feature cost. Seems to feel like things are drifting back to the Steton practice of hanging out carrots and then collecting fees per carrot.

  • Bron van de reviewer 
  • Beoordeeld op 7-2-2018
Anna B.
Director, Center of Excellence
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    3/5
  • Gebruiksgemak
    3/5
  • Functies en functionaliteit
    2/5
  • Klantenondersteuning
    4/5
  • Waar voor je geld
    2/5
  • Waarschijnlijkheid van aanbeveling
    Zonder beoordeling
  • Bron van de reviewer 
  • Beoordeeld op 6-2-2018

"The Rizepoint team was accommodating, generous, fun and friendly. It was a lovely experience!"

Pluspunten: The software has many benefits. What I like most is probably that it provides the ability for us to gather data and information from all locations across the brand.

Minpunten: Many of the session devolved into a wishlist discussion which seemed to outshine the benefits of the functionality being demonstrated. The thing that I like least about the software is that there is still so much to be done and developed to be on the cutting edge of this industry technology. A lot of ground has been gained with recent enhancements, but there is still a lot of work to do that takes a lot of time and resources to complete.

  • Bron van de reviewer 
  • Beoordeeld op 6-2-2018
Jon M.
Senior Specification and Supplier Manag. Scientist
Detailhandel, 501-1.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    4/5
  • Gebruiksgemak
    3/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    4/5
  • Waarschijnlijkheid van aanbeveling
    8/10
  • Bron van de reviewer 
  • Beoordeeld op 7-2-2018

"Specification Manager is very manual process"

Opmerkingen: One location to enter the data, specifications and documents

Pluspunten: One location for our supplier to upload documents for suppliers. Looking forward to the new Standard module.

Minpunten: Manual process, not able to link audits to master specifications, possible errors in audit forms not being linked to master specification.

  • Bron van de reviewer 
  • Beoordeeld op 7-2-2018
Victoria R.
SR IT Project Manager
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    Zonder beoordeling
  • Bron van de reviewer 
  • Beoordeeld op 7-2-2018

"As the IT Product owner of the RizePoint solution, I interact with the RizePoint team frequently"

Pluspunten: It is very easy to search data using their UI. I especially like the Location UI. There have been many great new features including Dashboard reporting and search driven analytics.

Minpunten: The homepage UI menu does not display at times as a left navigation or top navigation. I am not sure why.

  • Bron van de reviewer 
  • Beoordeeld op 7-2-2018