Kicksite

My Caterham review of the Kicksite software

Opmerkingen: Kicksite has truly been a godsend. I love the fact that it does so much on its own. My favorite thing is how easy it is to create reports for staff and for the clients, as well. I also love how it tracks the clients progress and changes in belt color. A definite must to have in your business.

Pluspunten:

Kicksite has been a pleasure to use. They have great tools in the software, as well as the communications, the merchant services and reports... they all are awesome. What I like the most is the client section of the software. The second a prospect comes into the software through either the website or manually through your staff, as a prospect, they are already in software and you can create an appointment for when they want to come in and try out your classes. And from there, you can turn a prospect into a student. Basically, its very easy and saves us a lot of time in the office.

Minpunten:

Not too much that I don't like. I'm sure as time goes on, there will be things I'd like to improve personally. But I have no complaints at this time.

Kicksite for your academy

Opmerkingen: Kicksite has been very helpful to us setting up the school.The students love that they have a log in number.It has made joining our school a pleasant experience for everyone.

Pluspunten:

Kicksite has a very intuitive user interface.

Minpunten:

Some work flows are connected they way one would. For example, having to change screens locations in Kicksite between vault and recurring billing.Not being able to add a vault to a prospect can mess up your stats because sometimes trial people buy a gi, but don’t stay. They were converted to a student to have their card entered. But if they don’t stay it looks like you lost a student.

Kicksite Review

Opmerkingen: Great overall experience. Billing process is phenomenal. Site is rather slow quite often (on mobile, desktop and different WiFi). Desperately need automated email/SMS communication for booked classes.

Pluspunten:

Very easy integration process. Great support in the onboarding phase.

Minpunten:

Email/SMS communication for booked classes. Students are able to book 12 weeks out and get 0 reminders. This fills classes and creates lots of "no shows" preventing new students from signing up.

just getting started with it, but loving it

Opmerkingen: slowing figuring out all the featured

Pluspunten:

i love the message flow setups and ease of use of the communication features

Minpunten:

i don't like that you can't take attendance for specific classes

Kicksite Review

Pluspunten:

Martial Arts specific & intuitive software package

Minpunten:

The mindbody transition was a bit more intensive than anticipated. Possibly due to how we set up Mindbody. The video size upload for students access is limited to 1.5 gb which was unfortunate to learn after the fact.

It's Early But I Like It So Far

Opmerkingen: So far good, but much of it will be determined in the coming months as we prepare to open.

Pluspunten:

Kicksite has simple and effective ways to get in contact with prospective students. It has made marketing through social media simple. We were able to sign up several students before we even opened. The computer system takes some time to learn, but the courses provided are extremely helpful in the aiding of that learning process.

Minpunten:

When it doesn't work properly. There are still some bugs that need to be worked out. I sent a ticket in today.

Great support

Opmerkingen: Support team is amazing very patient and very helpful

Pluspunten:

Set up and support team. Amazing, all of them

Minpunten:

That the families don't show as families when it comes to getting green on payments and such.

Kicksite

Opmerkingen: Loce

Pluspunten:

Kicksite has helped me tremendously in managing students and keeping up with attendance. Easy to use and quick to run reports.

Minpunten:

I dont have many cons with Kicksite. The only con would have to be on me . I dont utilize the features anywhere near as much as I could/should.

Kicksite rocks!

Pluspunten:

I like Kicksite mainly because of ease of use. It's intuitive and makes sense. The onboarding was superior to any that I've experienced in the past. The staff is very attentive and so willing to help.

Minpunten:

So far, I have found absolutely NO cons. The whole process to get me from Zen Planner to Kicksite was seamless and completely wonderful.

Kicksite Is Almost As Essential As Our Mats!

Opmerkingen: The staff at Kicksite is amazing, in addition to their software. They have thought of everything!

Pluspunten:

Kicksite automates everything, intuitively!

Minpunten:

I wish people could join online as a recurring billing member. At last check, they can sign up and pay for trial memberships, classes and seminars.

Much better than manual management of martial arts business

Opmerkingen: Great customer service

Pluspunten:

This software has a fair price for the size of my business and does everything I need it to do to make my business easier to manage.

Minpunten:

occasionally moving from one part of the software to another can be a bit less than smooth but really the pros outweigh the cons.

Outstanding Service

Opmerkingen: In this age of technology any business owner would be foolish not to take advantage of it. As martial artists, our attention goes to teaching and training. We love 75% of our business, that is the training of martial arts. As school owners we have to understand that the other 25% is more important. The 25% is what helps us become better martial artists. When we have financial freedom, when we are organized, when our business systems are in place, our lives are easier. We can concentrate on what we love... martial arts! Kicksite gives every school owner an "easy" way to handle the 25%. For that we say God Bless You, because all we want to do is teach and train! Students and families become "real" and tracking them beomes simple because of technology. Kicksite has taken that technology to a new level by simplifying the process. It is easy... it is fun and it becomes a "scoreboard" when you see those numbers grow each week! For us old competitors... we love that! Now we compete against ourselves.

Invoice Copies

Opmerkingen: Customer Service was very professional, knowledgeable and helpful! I love how the site was very user friendly. I loved the training documents and videos.

Pluspunten:

It had everything I needed (Invoices, belt ranks, notices, and videos)

Minpunten:

none

Excellent organizing and communicating tool that's easy to use.

Opmerkingen: I have multiple locations. Organization and communication had become a problem, as I split time at each one. Kicksite is not only a quick and easy way to keep track of attendance (the kids love seeing their pics and ranks on screen) , but also allows me to keep everyone on the same page with events, schedule changes, reminders, and any last minute issues. I can pull up contact info on my phone, when I am not near the office, or a computer. I have also been able to keep track of payments better than ever. My computer skills are limited, but Kicksite's Jason and Melissa are always willing to help out, and pleasantly coach me through anything I am not understanding. I can't say enough about how much more efficient I can run my schools by using Kicksite. Thanks, Kicksite!

Kicksite program

Opmerkingen: Going on a year with Kicksite as a customer this August and I have been extremely satisfied with the program, its capabilities, and the great customer service I have always gotten. It has helped me save time, work smarter and not harder. Even though I have not implemented every aspect of the program I look forward to the training of taking it to the next level. Melissa has been very patient with all my training and is just a phone call away. I am a retired public school Principal and I was always about kids and parents first and good customer service. I believe Kicksite has great customer service , a program to meet my needs and very patient personnel that are willing to help and that is why I am glad I found them!

Performance Evaluation

Opmerkingen: We have been using Kicksite as our student management system for a few years now and absolutely love it! It is a great tool to stay connected to our clients via email and social media. Our Office Manager is able to easily navigate the various tuition options we have at our school and also send out timed communications about events and promotions we have at the school. Every time our Manager has needed assistance she has been able to schedule conference calls with the Kicksite staff that have walked her through the steps to accomplish her tasks. We are very happy with the system and we recommend it to all to all dojang owners.

Not 4 U - unless you want to make life better for you, your staff and your students.

Opmerkingen: Great software! It allows me to do what I love and spend much less time in the office, and the student relationship management is much better than I was doing! The automatic communication and attendance tracking is a great time saver. The student check in works great and helps motivate students to attend.
Great financial tools through a five star merchant. The rates are great, and there easy to set up options for recurring billing, retail purchases and event registration.
Great staff! They answer questions and are ready to help you get the most out of their software!

HEAD MASTER

Opmerkingen: Pretty great so far. I would like recommend to use this software. Coz, great to review, check out, and return email for attendance.

Pluspunten:

Attendance system.

Minpunten:

There is may put the click next of the name. So, If you have specific name, you could click and send mail or communicate.

Kicksite Review

Opmerkingen: Kicksite handles so many aspects of my business and does so in a way that is efficient and easy to use. I love that it's an online service that I can access anywhere in the world. Customer service is fast and friendly. And suggestions seem to always be appreciated and considered. The only con I have right now is that Kicksite does not allow invoices to be made under the Family tabs. Often times, this would be preferable to having to select one family member under whom to create an invoice or set up a recurring bill.

Melissa Tinkler/ Client Success Specialist

Opmerkingen: Our school is fairly new to your program. I myself am not computer savvy. Your system is easy to learn, even for me!
I have reached out to Melissa on many occasions . She is always helpful and friendly. I never feel challenged when I talk to her. She has infinite patience with me!
I thank her for her great attitude, and willingness to help
What a perk to know that I can have her on the other end of the phone, to guide me through my questions!

Amazing School Management Software

Opmerkingen: I have been using the Kicksite School Management System for over six years and have nothing but the best to say about the way this program has helped me manage my school. They are consistently innovating and developing the program to offer the most benefit to their clients. The ability to communicate, track and visualize my program has substantially helped me to create a more detailed focus on developing my school.

Great tool for every dojang

Opmerkingen: Everything I need from an online management system is in Kicksite and its easy to operate. The attendance system is great and the dashboard is customizable to your liking. The interface is simple which is great for someone like myself who does not like clutter. Their customer service staff is helpful and surprisingly delighted to help. I highly recommend Kicksite to other school owners.

Best Customer Service!

Opmerkingen: I worked with Melissa Tinkler for my training and when I had any subsequent questions or problems. She has been a joy to work with, making everything easy to learn. The software itself has been fun to dive into. It really is a nice straightforward way to manage all the data. I look forward to really putting it to more and more use as we get everything up and running.

Kicksite

Opmerkingen: There are a couple of glitches here and there but with pointing them out, the are always resolved. Actually we found a couple more that we will explain when we get the chance but it's nothing big. The product works perfectly for our needs and the customer service is great. Those two elements combined make it a pleasure to use Kicksite.

Kicksite

Opmerkingen: I have been with Kicksite for almost a year now and I'am very happy with their software. Their software allows me to manage my martial arts academy on a daily basis by doing things automatically such as processing payments and sending reminder emails. I would highly recommend Kicksite software for all martial arts academies.