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Wat is NetFacilities?

NETfacilities is een zeer uitgebreide, gebruiksvriendelijke CMMS-oplossing voor facilitair beheer. Met veel functionaliteiten en intuïtieve flexibiliteit is dit een uitstekende oplossing voor het beheersen van de kosten, het verbeteren van de productiviteit en het beheren van je bedrijfsmiddelen en werkorders. Zowel in het veld als op kantoor biedt NETfacilities een holistisch beeld van je organisatie.

Wie gebruikt NetFacilities?

Bedrijven voor facilitair, vastgoed- en onderhoudsbeheer in elke sector, inclusief onderwijs, overheid, horeca, onderwijs, non-profitorganisaties, detailhandel en meer.

NetFacilities Software - 1
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NetFacilities Software - 4
NetFacilities Software - 5

Twijfels over NetFacilities? Vergelijk met een populair alternatief

NetFacilities

NetFacilities

4,5 (126)
US$ 45,00
maand
Gratis versie
Gratis proefversie
62
Geen integraties gevonden
4,4 (126)
4,3 (126)
4,6 (126)
VS.
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Prijs-kwaliteitverhouding
Klantenservice
US$ 0,00
maand
Gratis versie
Gratis proefversie
136
7
4,7 (548)
4,7 (548)
4,8 (548)
Groene beoordelingsbalken geven het winnende product aan, op basis van de gemiddelde beoordeling en het aantal reviews.

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Reviews over NetFacilities

Gemiddelde score

In totaal
4,5
Gebruiksgemak
4,4
Klantenservice
4,6
Functies
4,3
Prijs-kwaliteitverhouding
4,3

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Reviews zoeken op score

5
60%
4
33%
3
6%
2
1%
Chip
Chip
Facilities Management Coordinator in VS
Geverifieerde LinkedIn-gebruiker
Commercieel vastgoed, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

NetFacilities Review

5,0 5 jaar geleden

Opmerkingen: We are able to track our time spent on buildings now and has given us a better feel for looking at maintenance better. Also great for tracking time on jobs.

Pluspunten:

The system is very easy to work threw and it will let you know if you leave something blank.

Minpunten:

A little hard to find old work orders sometimes.

Dave
Maintenance Manager in VS
Papier- en bosbouwproducten, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Satisfied customer

5,0 4 jaar geleden

Opmerkingen: We are a small manufacturing company with not a lot of major assets. This platform is perfect for keeping track of assets, PM's, inventory, etc.

Pluspunten:

I really like that the NETfacilities team is always updating the platform based on customer feedback! This is something that has kept me on this platform year after year. Customer service is top notch. It's very intuitive and they are always making it easier to search for the info I'm looking for within my site.

Minpunten:

Honestly I don't think there is much about this software that I don't like.

Reactie MRI Software

4 jaar geleden

Hi Dave, thank you so much for taking the time to leave us this amazing review. It made our day!

David
Facilities Manager in VS
Financiële dienstverlening, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Basic product

3,0 7 jaar geleden

Opmerkingen: Marginal at best. Everything was working reasonably well until their "improvement" rollout last year. As with many rollouts I have my suspicions that the programmers didn't really get a lot of feedback from the actual end users (you know like MS does). There are plenty of annoying little things that you would think intuitively would be recognized by the programmers such as: Discussion block does no good if you do not get the attention of ALL staff on how to use it. Sometimes critical additions to an email get lost in the audit trail ALL discussions should immediately process an email to at least the administrative group overseeing the work orders. Window does not fit in screen widow even though resolutions is set normally and at 100%. When going to the WO queue we always see closed work orders, Once I close them I want them gone. We will be going to a different system this year

Reactie MRI Software

7 jaar geleden

Hello David, First I'd like to thank you for the honest review. I see you've been a customer since 2012, and we thank you for your loyalty. Please know that we only develop the system based on customer input. As with any software having tens of thousands of users it is often challenging trying to satisfy all requests. Unfortunately that's something all software companies deal with, including MS. This information provides us with input to help us better steer the development of the product. This being said, I, as the CEO of NetFacilities would like to invite you to speak directly with me so that I can learn more about the dislikes you have, so that your ideas can be considered for enhancements. I will reach out to you directly to discuss a time to setup a call, and I'll do my very best to immediately address your concerns. Thanks again for taking the time to provide a valuable review. I look forward to speaking with you soon. Sincerely, Shawn D.

Justin
Property, Plant, Equipment Supervisor in VS
Magazijnen/opslag, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Perfect solution to track and maintain EVERYTHING EVERYWHERE!

5,0 7 jaar geleden

Opmerkingen: I manage everything you see at 9, soon to be 10, facilities across a 50 mile radius. The appearance of buildings, the air temperature and humidity inside all of the buildings, lighting, doors, driveways, etc. If you can see or feel it, it's my responsibility. I was doing alright at managing it all by myself and a few vendors, but at some point the "things-to-do" stopped making it onto the list because the list would never get done. I realized I had reached my limits and needed something else that could keep up with everything going on everywhere, because my brain was just maxed out. In comes NET Facilities. I checked out a few other programs and they didn't have things set up the way I needed them to be done. I manage things and equipment and assign jobs to people. The instant help I received to get everything set up and in the system was invaluable! I was able to go at my pace for the set up and anytime I had a question or wondered how to do something it was great knowing that help was a phone call or email away and I would get to interact with 1.) A REAL LIVE AMERICAN PERSON 2.) THE SAME PERSON I TALKED TO LAST TIME. Every time I talked with my assigned set up person I referred to the system as a "monster-of-a-program" and the set up as "feeding-the-friendly-monster. I and my staff have been using the system for almost a year now and we are all thrilled with how well the system works and the ease of use. At any one time I can see all of the things that need to be done, what is getting done, what is not getting done, who jobs are assigned to, who made the jobs, priority levels for those jobs, etc. I even have vendors who have told me they really like my system because it makes their job easier. They get a detailed email when there is service work to do telling them the following: what facility, where at that facility is the issue, what the problem is, who made the work order, and they can see past work that was done for that item in question. Did I mention the system can create invoices, track repair costs, inventory use, ordering and reordering, track repair times for employees, and on and on it goes. I'm so glad I found NET Facilities! It has only been a year of using it, but it has already paid for itself in effectiveness. I can't believe I didn't find it sooner.

Pluspunten:

Super detailed and easy to use. You can track anything anywhere and see ALL history of repairs done to any single item. The real people support was a tremendous benefit to the system and getting it up and going. My employees love it, my vendors love it, my accounts payable department loves it. I can't say enough good about it!

Minpunten:

There is absolutely no cons to the system. Getting set up is challenging but there is a tremendous amount of help with that and you get to put all of the set-up work on the Net Facilities staff, who does it for you.

Dan
Facilities Director in VS
Ziekenhuis- en gezondheidszorgbranche, 201-500 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

NetFacilities is a full featured work order system that works well for our resort property.

5,0 7 jaar geleden

Opmerkingen: It helps organize our work orders. I love the portability with the phone apps. The inventory system is taking some time to implement, but it will keep important stores on our shelves and our property running more efficiently when done. The PM system is also taking us some time to implement, but we will be able to get rid of our clunky paper system which isn't working that well.

Pluspunten:

Cost vs features. The user interface for submitting a work order is very easy and self explanatory. We are still finding new features that are useful to us. The company is responsive to questions and features are morphing into higher utility since the last major upgrade to the software. There are very few you can't get there from here roadblocks and those that I have found seem to be disappearing - if you let them know they are there. It is completely web based - no software to manage here. No user limits. Easy user permission changes. We control most of the setup - I don't have to upload something and wait for it to be formatted. Customer service is helpful.

Minpunten:

The menu interface is a bit clunky and can take awhile to remember where exactly that rarely used menu is. If you are in the middle of a task and you find that you have to add something to a menu, you lose what you are currently working on - that is changing - some menus have add buttons now. The help menu could be more helpful, but it is improving with time for those of us who don't want to pick up the phone.

Reactie MRI Software

7 jaar geleden

Thank you Dan for the wonderful review! :) I've noted things you've mentioned in "cons." Please know that if you have ideas, thoughts, or have suggestions for a better way something could work, we listen, and we develop our roadmap based on customer feedback. Sincerely, Shawn Dawson, CEO