FMX

FMX is a great solution for us

Opmerkingen: Very pleased with the system and it's a great value for the money.

Pluspunten:

All in one system, Tech Support requests, Building Maintenance Requests, Calendaring all in one place makes it easy for the end user to navigate and our team members to keep track of everything.

Minpunten:

I wish we had more control of some of the fields and could label them with our internal lingo.

Great Maintenance, Inventory, Event Scheduling and Reporting Tool for K-12 Districts

Opmerkingen: Established documented Preventative Maintenance Program
Increased ordering efficiency with Inventory Control functions
Increased work flow efficiency and documentation
Customer Service is GREAT!!!
Would like to have regular "Development Meetings", maybe every 6 months, with a FMX System Planner to explore potential ways to enhance utilization of current system.

Pluspunten:

The FMX system met the identified needs (Work Order Management, Preventative Maintenance, Inventory Control, Cost Monitoring and Event Scheduling) of the district in a cost effect manner and was positively received by the district's staff and community.

Minpunten:

The "Third Party" Reporting function. Wish the FMX Team could support greater individualization in Report Formatting.

FMX is ideal for multi-site property and facility management

Opmerkingen: Prior to FMX we had no work order system at all. No one really knew if repairs were completed, many requests were simply forgotten. Staff were frustrated by the lack of communication and length of time for work request completion. FMX solves all of this and more. We track costs, inventory, timelines and documents associated with the work orders.

Pluspunten:

The set up, customization, implementation was incredibly easy! Many of our staff are not very computer savvy but we had little to no issues with the rollout. The user interface both desktop and mobile is intuitive and simple to navigate.

Minpunten:

The only thing I have found that isn't really a con, but when I finalize a work order, I would like to not have it be re-opened by users.

I'm usually the person initiating all facilities requests from our organization.

Opmerkingen: It makes it very easy for staff at different locations to alert me to facilities issues, and to follow along to know where we stand on resolving the issue.

Pluspunten:

It's very easy to use, I don't have to do much education with staff to teach them how to use it. I really like that you're able to add someone as a follower to a request, too.

Minpunten:

I wish I could search requests by the person who put them in, or see the name of the person who put the request in next to the request itself. We also don't really use the cost or hours options, so It would be useful to hide those and better customize the lists of requests.

Great facilities management software

Pluspunten:

Easy to use. After a couple of onboarding sessions you can easily maneuver on the site.

Minpunten:

Dashboard could be arranged better. Figure out how to get things approved with less clicks