---
description: Ontdek de plus- en minpunten van Helpjuice en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Helpjuice - Bekijk prijzen, reviews en scores - Capterra Nederland 2026
---

Breadcrumb: [Startpagina](/) > [Knowledge management tools](/directory/30094/knowledge-management/software) > [Helpjuice](/software/130533/helpjuice)

# Helpjuice

Canonical: https://www.capterra.nl/software/130533/helpjuice

Pagina: 1 / 5\
Volgende: [Volgende pagina](https://www.capterra.nl/software/130533/helpjuice?page=2)

> Kennisbanksoftware ontworpen om ondersteuning te verminderen. Volledig aan te passen aan je merk, inclusief analytics, Instant Intelligent Search, meerdere talen.
> 
> Oordeel: score van **4.7/5** door 102 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**.

-----

## Overzicht

### Wie gebruikt Helpjuice?

Duizenden klanten vertrouwen op Helpjuice om hun kennisbank te ondersteunen, van kleine startups tot Fortune 500-bedrijven.

## Snelle statistieken en scores

| Metriek | Score | Details |
| **In totaal** | **4.7/5** | 102 Reviews |
| Gebruiksgemak | 4.6/5 | Gebaseerd op alle reviews |
| Klantenondersteuning | 4.8/5 | Gebaseerd op alle reviews |
| Prijs-kwaliteitverhouding | 4.7/5 | Gebaseerd op alle reviews |
| Functies | 4.4/5 | Gebaseerd op alle reviews |
| Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) |

## Over de leverancier

- **Bedrijf**: Helpjuice
- **Opgericht**: 2011

## Commerciële context

- **Beginprijs**: US$ 120,00
- **Prijsmodel**:  (Gratis proef)
- **Doelgroep**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (lokaal), Linux (lokaal), Chromebook (desktop)
- **Ondersteunde talen**: Engels
- **Beschikbare landen**: Afghanistan, Albanië, Algerije, Andorra, Angola, Argentinië, Armenië, Australië, Azerbeidzjan, Bahrein, Bangladesh, Belarus, België, Benin, Bhutan, Bosnië en Herzegovina, Botswana, Brazilië, Brunei, Bulgarije en 143 meer

## Functies

- Aanpasbare branding
- Aanpasbare sjablonen
- Catalog Management
- Contentbeheer
- Discussions/Forums
- Documentbeheer
- Enquêtes en feedback
- Feedbackbeheer
- Gebruikersbeheer
- Kennisbankbeheer
- Kennisbeheer
- Rapportage en analyse
- Rapportage en statistieken
- Rich Text Editor
- SEO-beheer
- Samenwerkingstools
- Tekstbewerking
- Third-Party Integrations
- Toegangsopties/machtigingen
- Voor meerdere talen
- Waarschuwingen/Meldingen
- Zelfserviceportal
- Zoeken in gehele tekst
- Zoeken/filteren

## Integraties (16 in totaal)

- ASTRA
- AUDITWorks
- Contact Cloud
- Freshdesk
- Google Drive
- Intercom
- Microsoft SharePoint
- Microsoft Teams
- Olark
- Salesforce Platform
- Shopify
- Slack
- Squarespace
- WordPress
- Zapier

... en 1 meer integraties

## Ondersteuningsopties

- E-mail/helpdesk
- Veelgestelde vragen/forum
- Kennisbank
- Telefonische ondersteuning
- 24/7 (contact met medewerker)
- Chatten

## Categorie

- [Knowledge management tools](https://www.capterra.nl/directory/30094/knowledge-management/software)

## Gerelateerde categorieën

- [Knowledge management tools](https://www.capterra.nl/directory/30094/knowledge-management/software)
- [Knowledge Base Software](https://www.capterra.nl/directory/32454/knowledge-base/software)
- [Intranet software](https://www.capterra.nl/directory/31015/intranet/software)

## Alternatieven

1. [Confluence](https://www.capterra.nl/software/136446/confluence) — 4.5/5 (3663 reviews)
2. [Document360](https://www.capterra.nl/software/177031/document360) — 4.7/5 (290 reviews)
3. [Freshservice](https://www.capterra.nl/software/132997/freshservice) — 4.5/5 (685 reviews)
4. [Guru](https://www.capterra.nl/software/145390/guru) — 4.8/5 (639 reviews)
5. [Connecteam](https://www.capterra.nl/software/153140/connecteam) — 4.6/5 (5058 reviews)

## Reviews

### "Helpjuice Provides Knowledge Management with Great Features at a Reasonable Price\!" — 5.0/5

> **Dan** | *12 september 2022* | Groothandel | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: Helpjuice is very easy to setup. It provides enterprise features like SSO, excellent user management, and incredible import tools. Their support Team is amazing. They themed our site from our external website as part of our trial and have answered every question we've had with lightening fast response times.
> 
> **Minpunten**: There's not much that I would consider a con. Category management is easy once you understand how it works, but it has some counter intuitive elements.
> 
> The Helpjuice Team has been great to work with. The solution is easy to use, easy to maintain, and is extremely affordable.

-----

### "Worth the squeeze" — 5.0/5

> **Tommy** | *21 juli 2025* | Computersoftware | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: I like the article editor the most, but I have to point out how helpful their support teams are. Helpjuice offers live support for their customers. It's wonderful to get a human response when necessary.
> 
> **Minpunten**: I don't have much to not like. Over my time with Helpjuice, they've improved or added my desired features.
> 
> Overall, our team has greatly benefited from switching to Helpjuice. They've made us feel like they're invested in our success.

-----

### "HelpJuice is the one solution the fits all sizes" — 3.0/5

> **Caine** | *19 juli 2021* | Consumentenelektronica | Aanbevelingsscore: 9.0/10
> 
> **Pluspunten**: So many features, some we did not even know were possible
> 
> **Minpunten**: It is kinda clunky on the admin side. They need some more front end engineers and designers to upgrade this part or large companies are not going to use it
> 
> So far so good, love our new help center and love the future I see using HelpJuice here at Pura

-----

### "Helpjuice, great support, flexible platform" — 4.0/5

> **Colin** | *8 december 2024* | Marketing en reclame | Aanbevelingsscore: 8.0/10
> 
> **Pluspunten**: Great support and feedback into the roadmap. We made a few feature requests that were added within a few months which was great. Editor is really flexible and the access control you get on pages is great too.
> 
> **Minpunten**: The design of our help center looks a little basic and dated, not sure if that's just us or the platform.
> 
> Really positive, the pricing structure is great for small businesses and the product is really flexible.

-----

### "Helpjuice review" — 5.0/5

> **Geverifieerde reviewer** | *22 juni 2022* | Telecommunicatie | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: We use our KB to help the call center agents follow processes and answer questions the customers may have. With Helpjuice, it has been a lot easier for the agents to navigate and find the information they need the first time. Editors can make one article and allow specific sections to be seen by the correct channels.
> 
> **Minpunten**: Zendesk integration and Chrome extension needs to be updated.

-----

Pagina: 1 / 5\
Volgende: [Volgende pagina](https://www.capterra.nl/software/130533/helpjuice?page=2)

## Links

- [Bekijk op Capterra](https://www.capterra.nl/software/130533/helpjuice)

## Deze pagina is beschikbaar in de volgende talen

| Locatie | URL |
| de | <https://www.capterra.com.de/software/130533/helpjuice> |
| de-AT | <https://www.capterra.at/software/130533/helpjuice> |
| de-CH | <https://www.capterra.ch/software/130533/helpjuice> |
| en | <https://www.capterra.com/p/130533/Helpjuice/> |
| en-AE | <https://www.capterra.ae/software/130533/helpjuice> |
| en-AU | <https://www.capterra.com.au/software/130533/helpjuice> |
| en-CA | <https://www.capterra.ca/software/130533/helpjuice> |
| en-GB | <https://www.capterra.co.uk/software/130533/helpjuice> |
| en-IE | <https://www.capterra.ie/software/130533/helpjuice> |
| en-IL | <https://www.capterra.co.il/software/130533/helpjuice> |
| en-IN | <https://www.capterra.in/software/130533/helpjuice> |
| en-NZ | <https://www.capterra.co.nz/software/130533/helpjuice> |
| en-SG | <https://www.capterra.com.sg/software/130533/helpjuice> |
| en-ZA | <https://www.capterra.co.za/software/130533/helpjuice> |
| es | <https://www.capterra.es/software/130533/helpjuice> |
| es-AR | <https://www.capterra.com.ar/software/130533/helpjuice> |
| es-CL | <https://www.capterra.cl/software/130533/helpjuice> |
| es-CO | <https://www.capterra.co/software/130533/helpjuice> |
| es-CR | <https://www.capterra.co.cr/software/130533/helpjuice> |
| es-DO | <https://www.capterra.do/software/130533/helpjuice> |
| es-EC | <https://www.capterra.ec/software/130533/helpjuice> |
| es-MX | <https://www.capterra.mx/software/130533/helpjuice> |
| es-PA | <https://www.capterra.com.pa/software/130533/helpjuice> |
| es-PE | <https://www.capterra.pe/software/130533/helpjuice> |
| fr | <https://www.capterra.fr/software/130533/helpjuice> |
| fr-BE | <https://fr.capterra.be/software/130533/helpjuice> |
| fr-CA | <https://fr.capterra.ca/software/130533/helpjuice> |
| fr-LU | <https://www.capterra.lu/software/130533/helpjuice> |
| it | <https://www.capterra.it/software/130533/helpjuice> |
| ja | <https://www.capterra.jp/software/130533/helpjuice> |
| nl | <https://www.capterra.nl/software/130533/helpjuice> |
| nl-BE | <https://www.capterra.be/software/130533/helpjuice> |
| pl | <https://www.capterra.pl/software/130533/helpjuice> |
| pt | <https://www.capterra.com.br/software/130533/helpjuice> |
| pt-PT | <https://www.capterra.pt/software/130533/helpjuice> |
| sv | <https://www.capterra.se/software/130533/helpjuice> |
| tr | <https://www.capterra.web.tr/software/130533/helpjuice> |

-----

## Gestructureerde gegevens

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Nederland","address":{"@type":"PostalAddress","addressLocality":"Amsterdam","addressRegion":"NH","postalCode":"1101","streetAddress":"De Entree 79 1101 BH Amsterdam Nederland"},"description":"Capterra Nederland helpt miljoenen mensen om de beste bedrijfssoftware te vinden. Met reviews, scores, infographics en het meest uitgebreide overzicht van bedrijfssoftware.","email":"info@capterra.nl","url":"https://www.capterra.nl/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.nl/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra_NL/","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.youtube.com/channel/UCjbsogwKUrJcUHRpSQvRo6g"]},{"name":"Helpjuice","description":"Helpjuice is HET kennisbankplatform dat door duizenden bedrijven wordt gebruikt om ondersteuning te verminderen en kennis intern te delen.  \n\n- Volledig aan te passen aan je merk, en je wordt zelfs geholpen met het aanpassen van de kennisbank zodat hij tot in de puntjes perfect is. Zeg vaarwel tegen KB's die niet echt voelen alsof ze van jou zijn.\n- Instant Intelligent Search levert de JUISTE resultaten op bij de eerste keer typen.\n- Geavanceerde analyses geven je het juiste inzicht in je KB en hoe je dit kunt verbeteren.\n- Andere functies zijn bijvoorbeeld meertalig, SSO, aangepast domein, API.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/4d959d8f-5894-4913-b64e-6e67cc8e7515.png","url":"https://www.capterra.nl/software/130533/helpjuice","@type":"SoftwareApplication","@id":"https://www.capterra.nl/software/130533/helpjuice#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.nl/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":102},"offers":{"price":"120","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome"},{"@type":"FAQPage","@id":"https://www.capterra.nl/software/130533/helpjuice#faqs","mainEntity":[{"name":"Wat is Helpjuice?","@type":"Question","acceptedAnswer":{"text":"Helpjuice is HET kennisbankplatform dat door duizenden bedrijven wordt gebruikt om ondersteuning te verminderen en kennis intern te delen.- Volledig aan te passen aan je merk, en je wordt zelfs geholpen met het aanpassen van de kennisbank zodat hij tot in de puntjes perfect is. Zeg vaarwel tegen KB's die niet echt voelen alsof ze van jou zijn.- Instant Intelligent Search levert de JUISTE resultaten op bij de eerste keer typen.- Geavanceerde analyses geven je het juiste inzicht in je KB en hoe je dit kunt verbeteren.- Andere functies zijn bijvoorbeeld meertalig, SSO, aangepast domein, API.","@type":"Answer"}},{"name":"Wie gebruikt Helpjuice?","@type":"Question","acceptedAnswer":{"text":"Duizenden klanten vertrouwen op Helpjuice om hun kennisbank te ondersteunen, van kleine startups tot Fortune 500-bedrijven.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Startpagina","position":1,"item":"/","@type":"ListItem"},{"name":"Knowledge management tools","position":2,"item":"/directory/30094/knowledge-management/software","@type":"ListItem"},{"name":"Helpjuice","position":3,"item":"/software/130533/helpjuice","@type":"ListItem"}],"@id":"https://www.capterra.nl/software/130533/helpjuice#breadcrumblist"}]}
</script>
