--- description: Ontdek de plus- en minpunten van Helpjuice en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Helpjuice - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Knowledge management tools](/directory/30094/knowledge-management/software) > [Helpjuice](/software/130533/helpjuice) # Helpjuice Canonical: https://www.capterra.nl/software/130533/helpjuice Pagina: 1 / 5\ Volgende: [Volgende pagina](https://www.capterra.nl/software/130533/helpjuice?page=2) > Kennisbanksoftware ontworpen om ondersteuning te verminderen. Volledig aan te passen aan je merk, inclusief analytics, Instant Intelligent Search, meerdere talen. > > Oordeel: score van **4.7/5** door 104 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Helpjuice? Duizenden klanten vertrouwen op Helpjuice om hun kennisbank te ondersteunen, van kleine startups tot Fortune 500-bedrijven. ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.7/5** | 104 Reviews | | Gebruiksgemak | 4.6/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.8/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.7/5 | Gebaseerd op alle reviews | | Functies | 4.4/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Helpjuice - **Opgericht**: 2011 ## Commerciële context - **Beginprijs**: US$ 120,00 - **Prijsmodel**: (Gratis proef) - **Doelgroep**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (lokaal), Linux (lokaal), Chromebook (desktop) - **Ondersteunde talen**: Engels - **Beschikbare landen**: Afghanistan, Albanië, Algerije, Andorra, Angola, Argentinië, Armenië, Australië, Azerbeidzjan, Bahrein, Bangladesh, Belarus, België, Benin, Bhutan, Bosnië en Herzegovina, Botswana, Brazilië, Brunei, Bulgarije en 143 meer ## Functies - Aanpasbare branding - Aanpasbare sjablonen - Catalog Management - Contentbeheer - Discussions/Forums - Documentbeheer - Enquêtes en feedback - Feedbackbeheer - Gebruikersbeheer - Kennisbankbeheer - Kennisbeheer - Rapportage en analyse - Rapportage en statistieken - Rich Text Editor - SEO-beheer - Samenwerkingstools - Tekstbewerking - Third-Party Integrations - Toegangsopties/machtigingen - Voor meerdere talen - Waarschuwingen/Meldingen - Zelfserviceportal - Zoeken in gehele tekst - Zoeken/filteren ## Integraties (16 in totaal) - ASTRA - AUDITWorks - Contact Cloud - Freshdesk - Google Drive - Intercom - Microsoft SharePoint - Microsoft Teams - Olark - Salesforce Platform - Shopify - Slack - Squarespace - WordPress - Zapier ... en 1 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [Knowledge management tools](https://www.capterra.nl/directory/30094/knowledge-management/software) ## Gerelateerde categorieën - [Knowledge management tools](https://www.capterra.nl/directory/30094/knowledge-management/software) - [Knowledge Base Software](https://www.capterra.nl/directory/32454/knowledge-base/software) - [Intranet software](https://www.capterra.nl/directory/31015/intranet/software) ## Alternatieven 1. [Document360](https://www.capterra.nl/software/177031/document360) — 4.7/5 (292 reviews) 2. [Freshservice](https://www.capterra.nl/software/132997/freshservice) — 4.5/5 (753 reviews) 3. [Guru](https://www.capterra.nl/software/145390/guru) — 4.8/5 (639 reviews) 4. [Connecteam](https://www.capterra.nl/software/153140/connecteam) — 4.6/5 (5298 reviews) 5. [Confluence](https://www.capterra.nl/software/136446/confluence) — 4.5/5 (3697 reviews) ## Reviews ### "Helpjuice Provides Knowledge Management with Great Features at a Reasonable Price\!" — 5.0/5 > **Dan** | *12 september 2022* | Groothandel | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Helpjuice is very easy to setup. It provides enterprise features like SSO, excellent user management, and incredible import tools. Their support Team is amazing. They themed our site from our external website as part of our trial and have answered every question we've had with lightening fast response times. > > **Minpunten**: There's not much that I would consider a con. Category management is easy once you understand how it works, but it has some counter intuitive elements. > > The Helpjuice Team has been great to work with. The solution is easy to use, easy to maintain, and is extremely affordable. ----- ### "Easy to use and feature packed. All at a very Reasonable Price" — 5.0/5 > **Kevin** | *4 juni 2026* | Biotechnologie | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: The platform is very user-friendly and easy to use. The UX and article editor are very intuitive. The ability to add accordions, tabs, and decision trees without any coding knowledge is a big plus. The price is very reasonable for the amount of features available. The platform gives you access to the entire HTML, CSS, and Javascript which allows for endless customization. > > **Minpunten**: The auto-save feature is a nice-to-have; however, I find it can be a bit slow to detect changes. Sometimes it does not detect minor changes. The visual editor function for website customization is a bit clunky. ----- ### "HelpJuice is the one solution the fits all sizes" — 3.0/5 > **Caine** | *19 juli 2021* | Consumentenelektronica | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: So many features, some we did not even know were possible > > **Minpunten**: It is kinda clunky on the admin side. They need some more front end engineers and designers to upgrade this part or large companies are not going to use it > > So far so good, love our new help center and love the future I see using HelpJuice here at Pura ----- ### "The Basics Are Great" — 4.0/5 > **Megan** | *16 juni 2026* | Meubels | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: Helpjuice makes it fairly easy for new staff to get started making and publishing articles. The support is responsive. > > **Minpunten**: Tools for managing and organizing the knowledge base are limited. As we use our knowledge base to manage internal resources for multiple groups, not being able to "view as" a user from those groups is also limiting. Options to customize seem unlimited, but you need to have a clear idea of what you want. ----- ### "Worth the squeeze" — 5.0/5 > **Tommy** | *21 juli 2025* | Computersoftware | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: I like the article editor the most, but I have to point out how helpful their support teams are. Helpjuice offers live support for their customers. It's wonderful to get a human response when necessary. > > **Minpunten**: I don't have much to not like. Over my time with Helpjuice, they've improved or added my desired features. > > Overall, our team has greatly benefited from switching to Helpjuice. They've made us feel like they're invested in our success. ----- Pagina: 1 / 5\ Volgende: [Volgende pagina](https://www.capterra.nl/software/130533/helpjuice?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/130533/helpjuice) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Gestructureerde gegevens