---
description: Ontdek de plus- en minpunten van Yonyx en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's.
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title: Yonyx - Bekijk prijzen, reviews en scores - Capterra Nederland 2026
---

Breadcrumb: [Startpagina](/) > [Knowledge management tools](/directory/30094/knowledge-management/software) > [Yonyx](/software/130406/agi-self-service)

# Yonyx

Canonical: https://www.capterra.nl/software/130406/agi-self-service

Pagina: 1 / 12\
Volgende: [Volgende pagina](https://www.capterra.nl/software/130406/agi-self-service?page=2)

> Beslissingsboomgestuurde interactieve handleidingen die op de meeste CRM-systemen kunnen worden aangesloten. Volg bedrijfsprocessen op een interactieve manier.
> 
> Oordeel: score van **4.7/5** door 256 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**.

-----

## Overzicht

### Wie gebruikt Yonyx?

Operationele teams die gebruikmaken van kennisgestuurde besluitondersteuningstoepassingen, technische ondersteuningsteams, klantenserviceteams, pre-sales, telemarketing, IT-helpdesk en servicedesk, technische schrijvers.

## Snelle statistieken en scores

| Metriek | Score | Details |
| **In totaal** | **4.7/5** | 256 Reviews |
| Gebruiksgemak | 4.8/5 | Gebaseerd op alle reviews |
| Klantenondersteuning | 4.8/5 | Gebaseerd op alle reviews |
| Prijs-kwaliteitverhouding | 4.7/5 | Gebaseerd op alle reviews |
| Functies | 4.7/5 | Gebaseerd op alle reviews |
| Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) |

## Over de leverancier

- **Bedrijf**: Yonyx
- **Locatie**: Sunnyvale, VS
- **Opgericht**: 2012

## Commerciële context

- **Beginprijs**: US$ 25,00
- **Prijsmodel**:  (Gratis proef)
- **Doelgroep**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop)
- **Ondersteunde talen**: Arabisch, Deens, Duits, Engels, Fins, Frans, Hebreeuws, Hongaars, Iers, Indonesisch, Italiaans, Japans, Koreaans, Nederlands, Noors, Portugees, Russisch, Spaans, Thai, Zweeds
- **Beschikbare landen**: Afghanistan, Albanië, Algerije, Amerikaans-Samoa, Amerikaanse Maagdeneilanden, Andorra, Angola, Anguilla, Antigua en Barbuda, Argentinië, Armenië, Aruba, Australië, Azerbeidzjan, Bahama’s, Bahrein, Bangladesh, Barbados, Belarus, België en 210 meer

## Functies

- Aanpasbare branding
- Beheer van supporttickets
- CRM
- Callcenterbeheer
- Catalog Management
- Communicatie via meerdere kanalen
- Contentbeheer
- E-mailbeheer
- Enquêtes en feedback
- Feedbackbeheer
- Gegevensbeveiliging
- Gegevensverzameling via meerdere kanalen
- Gegevensvisualisatie
- Kennisbankbeheer
- Kennisbeheer
- Leadkwalificatie
- Prestatiemeetwaarden
- Rapportage en analyse
- Rapportage en statistieken
- Rich Text Editor
- Samenwerkingstools
- Tekstbewerking
- Third-Party Integrations
- Toegangsopties/machtigingen
- Tools voor gegevensanalyse
- Voor meerdere talen
- Workflowbeheer
- Zelfserviceportal
- Zoeken in gehele tekst

## Integraties (34 in totaal)

- Dynamics 365 Customer Voice
- Freshdesk
- Google Chrome
- Google Sheets
- Microsoft Dynamics 365 Business Central tegossuite
- NetSuite
- Oracle B2C Service
- Oracle CRM On Demand
- Oracle Sales
- Oracle Service
- Peeklogic Salesforce – Jira Connector
- Postman
- Postman SMTP
- Salesforce Einstein
- Salesforce Field Service

... en 19 meer integraties

## Ondersteuningsopties

- E-mail/helpdesk
- Veelgestelde vragen/forum
- Kennisbank
- Telefonische ondersteuning
- 24/7 (contact met medewerker)

## Categorie

- [Knowledge management tools](https://www.capterra.nl/directory/30094/knowledge-management/software)

## Gerelateerde categorieën

- [Klantenservice software](https://www.capterra.nl/directory/22/customer-service/software)
- [Online CRM-software](https://www.capterra.nl/directory/30072/online-crm/software)
- [Knowledge management tools](https://www.capterra.nl/directory/30094/knowledge-management/software)
- [Beslissingsondersteunende systemen](https://www.capterra.nl/directory/30544/decision-support/software)
- [Customer support software](https://www.capterra.nl/directory/32315/customer-support/software)

## Alternatieven

1. [Vanillasoft](https://www.capterra.nl/software/27609/vanillasoft) — 4.6/5 (233 reviews)
2. [CXone Mpower](https://www.capterra.nl/software/134775/incontact-call-center-software) — 4.2/5 (581 reviews)
3. [DialedIn CCaaS](https://www.capterra.nl/software/29589/callcenternow) — 4.8/5 (315 reviews)
4. [Genesys Cloud CX](https://www.capterra.nl/software/21409/genesys-cloud) — 4.3/5 (262 reviews)
5. [Dynamics 365](https://www.capterra.nl/software/157279/dynamics-365) — 4.4/5 (5811 reviews)

## Reviews

### "Yonix is awesome" — 5.0/5

> **Crystal** | *20 februari 2026* | Gezondheid, wellness en fitness | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: Makes call flow very easy to navigate and allows customer notation to be more efficient. Can get an account notated in a snap simply by following the prompts
> 
> **Minpunten**: No Cons Yonyx is awesome. It is very easy to use and very efficient. I hope we always get to use it,
> 
> Loved using it since day 1.  It is very easy to use and very efficient. I hope we always get to use it,

-----

### "Simple, cost effective solutions to complex problems." — 5.0/5

> **John** | *27 november 2025* | Fabricage van elektrische/elektronische producten | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: \[sensitive content hidden\] was a fantastic trainer, he made adapting to a new product very easy. He was available, responsive, and educational. The price of the product is very reasonable, especially with the integrations and language options present. The user interface is pretty simple, after one training I was able to build a vast majority of what I needed. As some one who hasn't used a tool like this before, I found that impressive.
> 
> **Minpunten**: I liked everything about the product, my only recommendation is extremely minor. If you use lucid, you have the option of dragging your view using right click, that function would be useful when you're working in a large flow.
> 
> I'd recommend this to other companies. Cost is appealing, function is great, training was readily available. I told \[sensitive content hidden\] I had a week to build something from nothing. His response was, "That's not a problem, let's get to work." Highly impressed with the company and product.

-----

### "review" — 3.0/5

> **Victoria** | *14 september 2022* | Vastgoed | Aanbevelingsscore: 2.0/10
> 
> **Pluspunten**: That it works most of the time on a daily basis
> 
> **Minpunten**: That it isn't consistently working well.

-----

### "I loved Yonyx" — 5.0/5

> **Dwayne** | *18 december 2025* | Verzekeringen | Aanbevelingsscore: 7.0/10
> 
> **Pluspunten**: I loved how easy it was to find what I'm looking for.  I was working with the Yonyx team, love the features.
> 
> **Minpunten**: Nothing. there's no cons/ everything has something that someone might not like. But in this case, I loved the program.
> 
> It's an excellent program, I believe that everyone can benefit from the program. We were able to pull the resources easily.

-----

### "Great product for our sales team" — 5.0/5

> **Ellie** | *4 februari 2025* | Bouw | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: It's an incredible tool that is going to help us expand our inside sales team as we look to establish a call center to bring in more appointments for our account executives.
> 
> **Minpunten**: There is nothing that I've found so far that is negative about Yonyx.
> 
> \[sensitive content hidden\] has been so incredibly helpful spending so much time with me on the backend telling me exactly what I need to do, showing me how to do it and then making sure that I'm learning the process to be able to do it on my own.

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Pagina: 1 / 12\
Volgende: [Volgende pagina](https://www.capterra.nl/software/130406/agi-self-service?page=2)

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