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TheraNest
Wat is TheraNest?
EDP-software met invoegtoepassing voor Wiley Planners, Telehealth voor online therapie, mobiele app, klantportaal, DSM/ICD-codes, voortgangsnotities, behandelplannen, ontslagnotities, beoordelen en ondertekenen van notities, en aangepaste formulieren.
Factureringsfuncties: PQRS, claims en ERA/EOB, superfacturen, creditcardservice, batchfactuur/claims.
Synchroniseer met Google/iCal. Herinneringen via spraak, sms, of e-mail.
Talloze rapporten omvatten: Loonlijst, personeelsfacturering, enz.
Onbeperkte documentopslag, onbeperkte ondersteuning. Probeer dit product gratis uit.
Wie gebruikt TheraNest?
Dit platform ondersteunt zelfstandige zorgverleners, centra voor gezinsbegeleiding, instellingen voor geestelijke gezondheidszorg, maatschappelijke organisaties, op geloof gebaseerde groepen, psychologische praktijken, scholen, universiteiten en grote therapiepraktijken.
Twijfels over TheraNest?
Vergelijk met een populair alternatief
TheraNest
Andere goede alternatieven voor TheraNest
Reviews over TheraNest
Eerder overwogen alternatieven:
All-in-one platform that's perfect for my small private practice!
Opmerkingen: My business is very part-time on the side, and I didn't have time or resources for some of the other options that are on the market. TheraNest gave me everything I needed to run my practice easily, efficiently, and professionally.
Pluspunten:
It's simple to use and has everything you need to make your small private practice run. The customer support is AMAZING! I've never had a question or concern that wasn't quickly resolved by their great team.
Minpunten:
I would like to see the TeleHealth screen be bigger. This is a work in progress since this is a newly added feature.
Reactie Therapy Brands
4 jaar geleden
Melissa we are so glad to hear that TheraNest is making a difference for your business! We can't wait to see how your business grows!
Eerder overwogen alternatieven:
Theranest lies about their customer service
Opmerkingen: From time to time, I was able to break through to their "upper management" and was told they really care about me and my clients and my ability to deliver therapy to those in need. This too turned out to be a falsity. The decision to cut me out was born of my holding them to their word about live customer service. I have requested to speak to the business owner, but so far, the coward has not had the necessary honor to call a fellow business person to discuss this travesty. I am considering legal action against this company to recoup the money it will cost me to take down my data from Theranest and use another competitive software. THEY ARE POISON. Stay away from them.
Pluspunten:
It's a comprehensive program that handles most aspects of the claim processing we all need in a busy practice. They SAY they offer live customer service when a user runs into questions about how to use the program. That is why I chose them over Simple Practice, which offers NO live customer service. The reality is when you are in need of an answer on how to use an aspect of the program, you must leave a message on a voice mail. They will call you back when it's convenient for them to do so - and that's never when I need an answer. I do all of my claims submissions myself and I'm a fairly intelligent and computer literate user. This is a complex, intricate software with may nuances in use. My time is limited, and so it doesn't work for me to have to wait for an answer until it's convenient for them to call me back.
Minpunten:
Simply put, they lie about their live customer service. Their training videos are convoluted, not well-produced and hard to follow in terms of content. I spent countless hours and significant money to make the transfer over to Theranest, and when I held them to account for their promised and not delivered live customer service they CANCELLED MY ACCOUNT! This has caused me undue stress and dollars...and they have been very callous and offered no-compromise position. I complained too much, and therefore, they got rid of me! Nice!
Reactie Therapy Brands
4 jaar geleden
We value feedback from all of our customers and use that feedback so that we can continuously improve. While we believe TheraNest offers best-in-class customer service, we know every user has different needs for their practice. We at TheraNest work tirelessly to meet our customers' expectations each and every day.
Prevents you from leaving the EHR
Opmerkingen: Thumbs down. Too long to respond to tech support. Ignored me for a week and still doing so to open up my deletion period and generally do not have a fix for the answer so, you just cope with it.
Pluspunten:
Theranest had ease of navigation inside their system for the most part.
Minpunten:
If you do not use their clearing house, they charge you extra and then start messing up your EDI and billing. They will NOT allow you to manage your charts in a timely manner when trying to leave their system. I have been trying to leave their system since August and it is now October. Because they are making it difficult to leave, it is forcing me to pay for a system at a high price that I am not using. For example, you have to delete everything one at a time, and then they only let you delete 3 people a day. So, they are making bank because I cannot leave their system from their lock down of MY CHARTS. Imagine when you have almost a thousand or more people to exit the system how this impacts you financially as a business owner. So, essentially, I am paying for 2 EHRs.
Don’t do it
Opmerkingen: Horrible.
Pluspunten:
Originally I liked the ease of charting and scheduling with appointment reminders… but the system is often down and being upgraded.
Minpunten:
Managed billing is a scam. Customer service is non existent. If you are a sole provider then take your money elsewhere or hire someone to assist you for less money overall.
Eerder overwogen alternatieven:
User friendly start to finish.
Opmerkingen: TheraNest is capable of providing the manager and practitioners ways to individualize their workflows from charting notes to communicating with clients and other work mates. Training to use the product flows well and your can use the self-help options for finding the answer to most user questions. When you are unable to find the answer yourself or you have a glitch, customer service is courteous, patient, and solves the issue.
Pluspunten:
Ease of set up, daily use, billing management with Optum and Medicaid.
Minpunten:
I would like to have complete billing management with all of my insurance products, esp. Anthem/BCBS
