TheraNest

Wie gebruikt TheraNest?

Dit platform ondersteunt zelfstandige zorgverleners, centra voor gezinsbegeleiding, instellingen voor geestelijke gezondheidszorg, maatschappelijke organisaties, op geloof gebaseerde groepen, psychologische praktijken, scholen, universiteiten en grote therapiepraktijken.

Wat is TheraNest?

EDP-software met invoegtoepassing voor Wiley Planners, Telehealth voor online therapie, mobiele app, klantportaal, DSM/ICD-codes, voortgangsnotities, behandelplannen, ontslagnotities, beoordelen en ondertekenen van notities, en aangepaste formulieren.
Factureringsfuncties: PQRS, claims en ERA/EOB, superfacturen, creditcardservice, batchfactuur/claims.
Synchroniseer met Google/iCal. Herinneringen via spraak, sms, of e-mail.
Talloze rapporten omvatten: Loonlijst, personeelsfacturering, enz.
Onbeperkte documentopslag, onbeperkte ondersteuning. Probeer dit product gratis uit.

TheraNest - Details

TheraNest

http://www.theranest.com

Opgericht in 2012

TheraNest - Prijsoverzicht

TheraNest heeft geen gratis versie maar biedt wel een gratis proefperiode. TheraNest betaalde versie vanaf US$ 39,00/maand.

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Beginprijs

US$ 39,00/maand

Gratis versie

Nee

Gratis proef

Ja

Implementatie

Cloud, SaaS, Web

Mobiel - iOS native

Mobiel - Android native

Training

Live online

Webinars

Documentatie

Ondersteuning

Kantooruren

Online

Functies van TheraNest

  • Afspraakplanning
  • Compliance bijhouden
  • Elektronische recepten
  • Gecertificeerd zinvol gebruik
  • Grafieken maken
  • Handschriftherkenning
  • Naleving van HIPAA-richtlijnen
  • ONC-ATCB-gecertificeerd
  • Spraakherkenning
  • Zelfserviceportal

Bekijk de volledige lijst van EPD-software

  • Afspraakherinneringen
  • Afspraakplanning
  • Behandelingsplan
  • Beheer van claims
  • Compliance bijhouden
  • EMR/EHR
  • Elektronische recepten
  • Initiële evaluatie
  • Klinisch/opname
  • Medische facturering
  • Personeelsbeheer
  • Praktijk met meerdere disciplines
  • Praktijk van een zelfstandig arts
  • Zelfserviceportal

Bekijk de volledige lijst van GGZ-software (Geestelijke gezondheidszorg)

  • Aanmaningsbeheer
  • Aanpasbaar dashboard
  • Bevestiging van betaling
  • Claimafhandeling
  • Claimbewerking
  • Code- en kosteninvoer
  • Compliance bijhouden
  • Factuurgeschiedenis
  • Offertes
  • Praktijkbeheer
  • Verzekeringscontrole

Bekijk de volledige lijst van Medische facturatiesoftware

  • Afspraakplanning
  • Artsenbeheer
  • Beheer van patiëntdossiers
  • Factureren
  • Faculteits- en personeelsbeheer
  • Multilocatie
  • Naleving van HIPAA-richtlijnen
  • No-show bijhouden
  • Slepen en neerzetten
  • Terugkerende afspraken
  • Wachtdiensten plannen
  • Zelfserviceportal

Bekijk de volledige lijst van Medische planningssoftware

  • Beddenbeheer
  • Beheer van patiëntenstroom
  • Historische verslaglegging
  • Ontslagbeheer
  • Patiëntbewaking
  • Patiëntlocatie bijhouden
  • Realtime rapportage
  • Toelatingsbeheer
  • Wachttijden bijhouden

Bekijk de volledige lijst van Patiëntenadministratie software

  • Activiteiten volgen
  • Behandelingsschema
  • Beheer van rechtszaken
  • Beoordelingsnotities
  • Dossiers van medische geschiedenis
  • Factureren
  • Geschiktheidsverificatie
  • Identificeren van sollicitanten
  • Kalenderbeheer
  • Naleving van HIPAA-richtlijnen
  • Patiëntdossiers
  • Referentiebeheer

Bekijk de volledige lijst van Patiëntendossier software

  • Afspraakbevestigingen
  • Afspraakplanning
  • Beveiligde berichtenuitwisseling
  • Factuurbetaling
  • Intakeformulieren
  • Laboratoriumresultaten
  • Onafhankelijk van elektronisch medisch dossier
  • Toegang tot medische dossiers
  • Verlenging van voorschriften
  • Video-overleg
  • Zorgoverzichten
  • Zorgplannen

Bekijk de volledige lijst van Patiëntenportaal software

  • Beheer van claims
  • EMR / EHR
  • Elektronische recepten
  • Geschiktheidsverificatie voor verzekeringen
  • Meerdere vestigingen
  • Multi-specialisten
  • Naleving van HIPAA-richtlijnen
  • Patiëntdossiers
  • Patiëntenfacturering
  • Patiëntplanning
  • Patiëntregistratie
  • Planning voor artsen
  • Portal voor patiënten
  • Voorraadbeheer

Bekijk de volledige lijst van Praktijksoftware

  • Casusbeheer
  • Certificering en licentieverlening
  • Documentbeheer
  • Jeugdzorg
  • Plannen
  • Rapportage en statistieken
  • Tijd bijhouden
  • Trainingsbeheer

Bekijk de volledige lijst van Software voor sociale diensten

  • Afspraakherinneringen
  • Afspraakplanning
  • Behandelingsplannen op afstand
  • Een-op-een berichten
  • Elektronische recepten
  • Medische facturering
  • Naleving van HIPAA-richtlijnen
  • Online formulieren
  • Praktijk met meerdere disciplines
  • Praktijkbeheer
  • Videovergaderen
  • Voor medische doeleinden

Bekijk de volledige lijst van Telegeneeskunde software

TheraNest alternatieven

Meer alternatieven voor TheraNest

Reviews van TheraNest

5 van 695 reviews worden weergegeven

In totaal
4,5/5
Gebruiksgemak
4,4/5
Klantenservice
4,6/5
Functies
4,2/5
Waar voor je geld
4,5/5
Melissa W.
Owner, Therapist
Geestelijke gezondheidszorg, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 16-9-2019

"All-in-one platform that's perfect for my small private practice!"

Opmerkingen: My business is very part-time on the side, and I didn't have time or resources for some of the other options that are on the market. TheraNest gave me everything I needed to run my practice easily, efficiently, and professionally.

Pluspunten: It's simple to use and has everything you need to make your small private practice run. The customer support is AMAZING! I've never had a question or concern that wasn't quickly resolved by their great team.

Minpunten: I would like to see the TeleHealth screen be bigger. This is a work in progress since this is a newly added feature.

Antwoord van de leverancier

van TheraNest op 23-9-2019

Melissa we are so glad to hear that TheraNest is making a difference for your business! We can't wait to see how your business grows!

  • Bron van de reviewer 
  • Beoordeeld op 16-9-2019
Micheal frances S.
Owner
Geestelijke gezondheidszorg, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
  • Totaalscore
    4/5
  • Gebruiksgemak
    1/5
  • Functies en functionaliteit
    3/5
  • Klantenondersteuning
    1/5
  • Waar voor je geld
    1/5
  • Waarschijnlijkheid van aanbeveling
    0/10
  • Bron van de reviewer 
  • Beoordeeld op 8-11-2019

"Theranest lies about their customer service"

Opmerkingen: From time to time, I was able to break through to their "upper management" and was told they really care about me and my clients and my ability to deliver therapy to those in need. This too turned out to be a falsity. The decision to cut me out was born of my holding them to their word about live customer service. I have requested to speak to the business owner, but so far, the coward has not had the necessary honor to call a fellow business person to discuss this travesty. I am considering legal action against this company to recoup the money it will cost me to take down my data from Theranest and use another competitive software. THEY ARE POISON. Stay away from them.

Pluspunten: It's a comprehensive program that handles most aspects of the claim processing we all need in a busy practice. They SAY they offer live customer service when a user runs into questions about how to use the program. That is why I chose them over Simple Practice, which offers NO live customer service. The reality is when you are in need of an answer on how to use an aspect of the program, you must leave a message on a voice mail. They will call you back when it's convenient for them to do so - and that's never when I need an answer. I do all of my claims submissions myself and I'm a fairly intelligent and computer literate user. This is a complex, intricate software with may nuances in use. My time is limited, and so it doesn't work for me to have to wait for an answer until it's convenient for them to call me back.

Minpunten: Simply put, they lie about their live customer service. Their training videos are convoluted, not well-produced and hard to follow in terms of content. I spent countless hours and significant money to make the transfer over to Theranest, and when I held them to account for their promised and not delivered live customer service they CANCELLED MY ACCOUNT! This has caused me undue stress and dollars...and they have been very callous and offered no-compromise position. I complained too much, and therefore, they got rid of me! Nice!

Antwoord van de leverancier

van TheraNest op 14-11-2019

We value feedback from all of our customers and use that feedback so that we can continuously improve. While we believe TheraNest offers best-in-class customer service, we know every user has different needs for their practice. We at TheraNest work tirelessly to meet our customers' expectations each and every day.

  • Bron van de reviewer 
  • Beoordeeld op 8-11-2019
Amy H.
Owner/Therapist
Geestelijke gezondheidszorg, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    4/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    1/5
  • Waar voor je geld
    1/5
  • Waarschijnlijkheid van aanbeveling
    0/10
  • Bron van de reviewer 
  • Beoordeeld op 5-8-2020

"Recent Failures"

Opmerkingen: If you asked a few days ago I would have said it’s pretty decent but in recent changes they lack integrity and are taking advantage of customers in a pandemic. Not a company I want to be a part of anymore. Regardless of some great features I would look elsewhere.

Pluspunten: I have used Theranest since it was a new company. In the beginning the customer service was wonderful. The look is clean and user friendly and they have great tools and tutorials. They offer a wide variety of services.

Minpunten: I liked most things up until this year. Their customer service has been spotty this year and I was giving a little grace due to COVID but have learned that they were bought by another company in Feb of this year and that has brought about the change. Their telehealth option has been reasonably priced and has worked fairly well with the occasional glitches- it could use some improvements but 8/4/20 they sent an email stating that they are raising the telehealth fees for anyone seeing more than 30 clients a month by about 400% and raising their already high credit card rates fairly significantly. In an email I was basically told by their customer service rep that my business wasn’t that important to them.

  • Bron van de reviewer 
  • Beoordeeld op 5-8-2020
Geverifieerde reviewer
LPC, Executive Director/Founder
Geestelijke gezondheidszorg, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    3/5
  • Gebruiksgemak
    3/5
  • Functies en functionaliteit
    2/5
  • Klantenondersteuning
    3/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    5/10
  • Bron van de reviewer 
  • Beoordeeld op 10-7-2019

"Not great for larger practices"

Opmerkingen: Most everything has already been said. It's been like many up and coming technology companies - not a lot of great customer support; communicating through email is frustrating (because they don't read completely what your issues are, etc.); and lots of kinks to be worked out. I also feel as if their "updates" are focused on completely superficial and peripheral things and not on the core of the software.

Pluspunten: The therapists on staff at my agency love the software. With only a few complaints, they find it easy to use and obviously are happy to not have paper files any longer. We have used this software since July 2018. I also appreciate that TheraNest offers a discount for nonprofits, which our counseling agency is a nonprofit. This helps with my budgeting.

Minpunten: The billing and reporting of this software is lacking in many ways, from the lack of robust reporting options to very elementary and clunky billing system. I would NEVER recommend this product for a group practice. Literally, we asked them early on - due to their statements being very difficult to read - if they had any accounting professional associated with the development of the software, and the answer was no. I have a CPA who reconciles our books every month and it's been a nightmare trying to reconcile TheraNest. Again, it might be good for a solo practitioner or for someone who is less worried about reconciling finances.

Antwoord van de leverancier

van TheraNest op 16-7-2019

Hi there! Thank you for taking the time to write us a review, we appreciate hearing about all experiences!

We are happy to hear that your therapists are loving the ease of use and clinical documentation features. Client management is a breeze!

More recently we have made several updates to both our billing and reporting features. If you haven't visited these functions in some time we would highly recommend giving it another try! Reporting is a breeze with the new customizable options on the Daily Billing report! We consulted with accounting professionals and did many customer validation calls and we are getting a lot of positive feedback.

We are surprised to hear that you are having trouble communicating with our Customer Happiness team via email. Sometimes we may need to ask some clarifying questions to ensure we are on the same page so we can point you in the right direction. But we'd be more then happy to work with you over the phone if that is easier for you!

  • Bron van de reviewer 
  • Beoordeeld op 10-7-2019
Nick S.
Office Manager
Geestelijke gezondheidszorg, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 17-7-2020

"Great practice management software with excellent support team"

Opmerkingen: TheraNest's telehealth video chat platform really saved my practice when we had to move our sessions online during the CoVID 19 pandemic. My counselors didn't miss a beat switching to telehealth because TheraNest was already ready for us to make the switch. TheraNest already had the system ready for us.
And it was super easy to use! All our clients had to do was click a link and follow two prompts. That's it! Most everyone got it right away.
To say that I'm happy with TheraNest is an understatement. It's a great product at a very fair price.

Pluspunten: TheraNest is really easy to use and takes care of everything my practice requires. TheraNest is truly a one-stop shop. I really like how TheraNest handles the credit card processing, scheduling, and reminders. And it's reasonably priced.
TheraNest also has an excellent support staff. I can't underscore that enough. TheraNest has an excellent support staff. There are detailed, step-by-step instructions for everything in, on, and about TheraNest, but if I need to speak with an actual human all I have to do is start a live chat by hitting the icon at the bottom of the screen.
TheraNest also listens to its customers. It's constantly improving the website to make it more user friendly. It's been impressive to see how TheraNest has grown and improved every month since my practice signed up with it over 6 years ago.

Minpunten: I don't really have any complaints about TheraNest.

Antwoord van de leverancier

van TheraNest op 28-7-2020

Nick we are extremely grateful to have such loyal customers like you. Thank you for the raving review! We look forward to continuing to serve you for many years to come!

  • Bron van de reviewer 
  • Beoordeeld op 17-7-2020