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Wat is Yelp Guest Manager?

Software voor het beheren van restaurantreserveringen met directe toegang tot meer dan 97 miljoen gebruikers op Yelp. Functies omvatten online reserveringen, inloop, wachtlijstbeheer, prepaid ticketing, toekomstige toewijzing van tafels en directe sms met gasten. Geen kosten voor het couvert.

Wie gebruikt Yelp Guest Manager?

Eigenaren en beheerders van restaurants (zowel op één als meerdere locaties) die reserveringen accepteren.

Yelp Guest Manager Software - 1
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Yelp Guest Manager Software - 4

Twijfels over Yelp Guest Manager? Vergelijk met een populair alternatief

Yelp Guest Manager

Yelp Guest Manager

4,5 (337)
US$ 99,00
maand
Gratis versie
Gratis proefversie
16
Geen integraties gevonden
4,6 (337)
4,4 (337)
4,3 (337)
VS.
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Prijs-kwaliteitverhouding
Klantenservice
US$ 149,00
maand
Gratis versie
Gratis proefversie
70
Geen integraties gevonden
4,7 (1.279)
4,6 (1.279)
4,5 (1.279)
Groene beoordelingsbalken geven het winnende product aan, op basis van de gemiddelde beoordeling en het aantal reviews.

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Reviews over Yelp Guest Manager

Gemiddelde score

In totaal
4,5
Gebruiksgemak
4,6
Klantenservice
4,3
Functies
4,5
Prijs-kwaliteitverhouding
4,4

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001
Phoebe
Phoebe
Tutor & Website Design in VS
Geverifieerde LinkedIn-gebruiker
Tekstschrijvers, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

The Top Application for Your Restaurant!

5,0 4 jaar geleden

Opmerkingen: Our small restaurant wants to expand to multiple locations in California. By using Yelp Reservations, we can see how we would manage multiple restaurants as our customer base has continually grown over the past year.

Pluspunten:

Yelp Reservations helps me easily handle customers through managing reservations and contacting my customers on the go. Besides working in (online) education, I also help manage a small restaurant in a very populated city. Our soft opening was insane but the experience was amazing thanks to the accessibility of Yelp Reservations. Our team could find where to see who was on the wait-list and who was waiting to be seated for reservations.

Minpunten:

I did not find any problems with using Yelp Reservations in our small restaurant. It is very restaurant and customer friendly.

Daria
Owner in VS
Kunst en nijverheid, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

One stop

5,0 4 jaar geleden

Opmerkingen: Frustration-free experience. Booking is very simple and takes 30 seconds.

Pluspunten:

I like that it’s a one stop shop for me, I find the restaurant on yelp and make reservations without having to call. It’s also nice to see current wait times, very convenient,

Minpunten:

I didn’t notice any cons whatsoever. I guess the only thing is if you need a special table like a view or in a specific area of a restaurant you’d have to call.

Jenny
Brand Director in VS
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

I've used Yelp Reservations when I've been on Yelp and see reservations are available.

3,0 6 jaar geleden

Pluspunten:

If I'm already on Yelp looking for a restaurant and I happen upon a restaurant I definitely want to make a reservation at and see reservations are possible to book via Yelp directly, I'll use Yelp Reservations. The user experience is quick and seamless and comparable to reservation competitors like OpenTable and Resy. I like that because it's familiar, it's easy and it's not overcomplicated. The email confirmation follow-up is always good, too. Pretty standard, but good nonetheless.

Minpunten:

I dislike 2 main things about Yelp Reservations. First (on desktop) if you're on Yelp Reservations then decide to change what cuisine or what neighborhood you're looking for in the search bar, the search generates regular Yelp results vs. Yelp Reservation results. You have to click "Make a Reservation" again at the top, which is annoying and makes the experience slightly less seamless. It's not a HUGE issue, but one or two extra steps to a consumer is one too many since the reservation booking alternatives don't have this issue. Second, it's frustrating that the search results generate neighborhoods FAR beyond the neighborhood you're searching for. It makes sense for neighborhoods relatively near the original neighborhood search to pop up but it's just not OK for neighborhoods in different states to pop up. I'd MUCH rather have less search results pop up.

Karissa
Karissa
Teacher in VS
Geverifieerde LinkedIn-gebruiker
Basis- en voortgezet onderwijs, 10.000+ werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Great for Planning Outings!

5,0 3 jaar geleden

Pluspunten:

Upon downloading the app, it’s incredibly easy to sign in or create an account. Then, you can filter the types of restaurants or places you were looking for by price, location, hours operating and rating. You can even make appointments or reservations which is a big convenience. My husband and I love to go out to eat so we love looking at the reviews and pictures of dishes to try.

Minpunten:

The old version of this app was difficult to maneuver and wasn’t very user-friendly. However since they have updated it, it is incredibly easy and user-friendly.

Özgür
Özgür
Product Development Supervisor in Turkije
Geverifieerde LinkedIn-gebruiker
Automotive, 10.000+ werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Easy to manage search, review and reservations from one app

4,0 5 jaar geleden

Opmerkingen: Yelp is amazing for the reviews; but has room for development when it comes to reservations. Restaurant network needs to be bigger and also communication with the restaurants need improvement for confirmation purpose. In short, requires still some time to be enough - but good as a start.

Pluspunten:

Yelp is an amazing app. Not only for the honesty of the reviews but also for the reservation feature as well. The best thing is that online reservation which prevent you to interact with restaurant employees; especially if they speak a different language. This really saves life when you're in abroad and looking for a restaurant. You can list and sort your reservations and also see contact information and address as well. You can also see it in calendar and manage.

Minpunten:

One consequence is that Yelp is not common yet for the reservations. For example, Open Table is much more common. Another issue is that sometimes restaurants does not see the reservation; so you may be surprised when you go to the restaurant and ask for your table. You definitely need to download the app in order to manage reservations, read full reviews or e.g. menu photos to see.