Fonteva for Associations

Membernation is very user friendly!

Opmerkingen: My experience at first was rough but only because I was making it harder that it was. Once I got the hang of it, it made it so much easier and faster.

Pluspunten:

What I love about memebernation is that is was so user friendly. Made business run so much more smooth.

Minpunten:

Nothing I didn’t like. At first it was difficult but only because I was expecting more steps in the the process but this software simplified my life.

A solid Salesforce based AMS

Opmerkingen: I would highly recommend this to any organization that is looking for an AMS. The ecosystem I mentioned above is the reason that will sure your organization is in the good hand and win in the long run.

Pluspunten:

The first and major reason is MemberNation by Fonteva is based on Salesforce, no chance it will be bought out or merged by another company. Second reason is Fonteva provides the bridge that makes it easy for nonprofit organization to use Salesforce to handles its membership, events, community and other functions of a modern organization. Third reason is Salesforce, like Apple, has its own AppExchange market (think it as Apple's App store), if there is any need not covered by Salesforce and Fonteva, there is probably an app for it in the AppExchange market. It is like you have three vendors working on you. This ecosystem is what makes Apple successful, and it will make Salesforce and your AMS successful. It will always be up to date. Last reason is there are a lot of vendors supporting integration with Salesforce/Fonteva.

Minpunten:

Because AMS by its nature is one size fits all, so some more or less customization might be required. Fonteva has its own Join Process, it is flexible enough to match 95% of our existing membership process, we have deal with that 5% by changing our business process.

It seems user friendly but will know more once i have more time with the software

Pluspunten:

Ease of finding data to lookup. And also the functionality of the reports. You can drop and drag pertinent information to create your own reports

Minpunten:

That is is not built to take donations over $5000. My association receives many donations from planned giving donors that are well over $5000 . So this feature is not currently working for our company

Amazing AMS with expandability due to the Salesforce platfom

Opmerkingen: A solid platform for associations to manage and improve their processes from.

Pluspunten:

Solid well laid out financials to rival the best finance systems Extebsability of all objects - ability to add fields and formulas

Minpunten:

Member portal is not quite as flexible as a full CMS No VAT inclusive pricing Not completely written in lightning yet

a good options for the people (students and researchers) and organitazions that must tools quickly

Opmerkingen: It offers me the possibility of doing activities in several programs, which is very important for me, since I can take advantage of each of the particular skills of each software and generate a better product. all through a cloud of data

Pluspunten:

Infinite possibilities of exchanging truthful information at the right time and with the option of choosing the right tool. Is a very flexible application that presents multiple users with tools to manage a group of employees linked through the cloud, skipping distances and thinking. the app allows you to focus on a shared goals. They overcome the rigidity of a software and develop many app that evolve together with the users and their experiences, they honestly guarantee the success. An excellent option for companies that visualize the need to adapt to the digital era

Minpunten:

The registration process, It can be a little common and tedious that´s all. fonteva does not present cons against which to be alarmed. The app depend on an excellent infrastrutura of data and speed of communication, which becomes very difficult for the countries with deficiencies in the web infrastructure

Great Ease of Use and Configurable

Opmerkingen: We have worked with some great staff at Fonteva who have made my experience good so far.

Pluspunten:

The product is very user-friendly and easy to navigate. On top of free Salesforce Training, Fonteva has their own training which is great for Admins or average users. With that training it becomes easier to build and expand your environment.

Minpunten:

Your Fonteva environment does require a lot of maintennce. So plan to have dedicated staff to take care of those weekly, monthly, or quarterly tasks.

Association management out of the box!

Opmerkingen: 10/10 so far!

Pluspunten:

Fonteva extends an already great product, Salesforce, in ways that make sense to me. Membership management is build in, as well as a store, and very robust event builder. Honestly, Fonteva is my first experience with Salesforce so I can't contrast it with vanilla SF that well. What I CAN compare it to is Dynamics, which is very clunky in my opinion. My role is mostly administration so what concerns me is primarily the user management, which is much easier to get along with on SF/Fonteva. Something I've noticed is a lot of the features we've had to develop in-house for dynamics are already present in Fonteva. I imagine this is going to give us more time to concentrate on our data rather than redeveloping the wheel. Our support from Fonteva has been top notch. I've attended their admin training, which more or less walked us through a simple SF implementation and Fonteva setup. The class was fast paced but very easy to follow. Our instructor was knowledgeable and slowed down when necessary to answer questions thoroughly.

Minpunten:

I can't think of a single detractor. Maybe a year or so after we've fully implemented Fonteva I can update this review.

I have nothing but positive things to say!

Opmerkingen: member benefits. Event creator. Online forums and communities. easy payments.

Pluspunten:

We just transitioned to Fonteva 2 months ago and it has been such a smooth transition. Love the events and ecommerce features. My members love the badge and community features!

Minpunten:

I don't like not being able to delete accounts or contacts. Also with the data merge I have a lot of old accounts and duplicates. Wish there was a better scrub system initially.

Makes operations easy

Pluspunten:

Even the most technically challenged individual will understand how to use the software. The site is clean, straightforward and customizable for your respective organization.

Minpunten:

Only thing i do wish is the ability to change titles of items like "notes" on internal profiles based on organizational needs.

The rate with which I can spin up forms made life MUCH easier.

Pluspunten:

The out-of-the box functionality is very robust, and the customization options make most things possible.

Minpunten:

There are some limitations that are defined by business rules that are hard to get around, but not for lack of trying.

Product meets our business needs with out of the box functionality

Opmerkingen: Great app built on Salesforce. Streamlined manual processes.

Pluspunten:

MemberNation (MN) has proven to be an excellent AMS. The product is customizable, which allows Admins to configure the system based on their origination's needs. MN has allowed us to streamline processes that were once done manually. The Fonteva team worked diligently to help us reach our target go-live date. Our Business Analyst was crucial to the project's success, as he used his expertise to understand our business processes and guide our internal team on configuring MN.

Minpunten:

Salesforce does have limitations on editing their managed packages which limits the Admin on certain configurations. However, we have found a work around solution for each of these limitations.

MemberNation Review

Pluspunten:

Fonteva is great for associations using Salesforce, or want to get Salesforce. This integrated system combines all our needs into one place. It also keeps us linked to other vendors, systems, etc, so everything is in touch with one another. For a more fluid process, this is highly recommended.

Minpunten:

It can be a bit limiting in design, as customizations can be a bit tricky to accomplish.

One of the best in the market

Pluspunten:

Range of the solutions it provides for membership management.

Minpunten:

Sometimes it's a little bit hard to customize.

So far, so great

Opmerkingen: As you know, migrating to a new membership database is tough! We were excited about the features and usability of MemberNation but nervous about the switch. Fonteva put two very capable data experts on the job, gave us access to applications, finance and product experts and walked us through a complicated SSO jungle. It was hard work but provided great reward. The training we received helped us to hit the ground running. Our PM followed through with the successful go live he promised. Best part? We got the control, functionality and scalability we wanted built on a best of breed platform. Every configuration is different as are org. needs and member constituency. But I think if you come to the table ready to roll up your sleeves, do the work and make your needs and requests known, you'll be pleased with the outcome. I'm looking forward to many years with the product and the talented folks at Fonteva.

Pluspunten:

I like the flexibility and the ability to make changes/ configurations as needed with or without assistance from Fonteva.

Minpunten:

The report writer

MemberNation Review

Opmerkingen: The staff has been very knowledgable and guided us well through our implementation.

Pluspunten:

The integration of the product with other salesforce applications is fantastic. The easy membership renewal process is a big improvement over past product.

Minpunten:

haven’t experianced a major issue with the system.

They are friendly and easy to work with. It feels like part of of the organization working with the

Pluspunten:

We have used Fonteva for our membership and marking. The software is easy to use and friendly. They were able to accommodate all our custom logic we have used for a long time. The change over from our last software was so smooth and they have a knowledgeable staff to help out on the change.

Minpunten:

We use fro membership and certain limits on the function, having saying that they accomadate us with what we needed

QA Analyst

Opmerkingen: I have been working with Fonteva for over a year testing Member Nation. I have found the staff at Fonteva great to work with. Member Nation is a great product for hosting and managing an Event.

New Client

Opmerkingen: The fonteva staff have been excellent and helpful throughout our implementation.

Pluspunten:

Makes Salesforce a useable solution for the non-profit membership based association.

Minpunten:

Still in the implementation process but have not ran into any dealbreakers for our use cases.

Great ASM Built Off of Salesforce

Pluspunten:

If you're used to the Salesforce product and you're looking for an AMS, this is the tool for you! Just like Salesforce it already has various products that directly integrate with Fonteva.

Minpunten:

If you do anything else besides certification or association management, it may not meet ALL of your needs. Or you may need to pay extra for it.

i have used MemberNation for about five months @ work

Pluspunten:

it is web based and intuitive, easy to access and easy to use for back end processes. setting up items, classes, stores, and event products is relatively straightforward

Minpunten:

there are many add-ons required to satisfy our business requirements, additional user licenses are expensive

System Review by Nikki B.

Opmerkingen: It's always challenging to switch software systems but once I started getting used to the new system things were much more simplified and streamlined. The capabilities in the technology are great and I am very excited to see what other possibilities are out there for our business.

Pluspunten:

the new look and the better technology

Minpunten:

The amount of steps between the Sales Order/Sales Order Lines and Receipts.

Amazing Team, Amazing Product!

Opmerkingen: We decided to go with this company because of the scalability of the product, their customer support reviews, and their experience with Associations. We were tired of having to go through our old solutions customer support every time we needed something configured or a new report. Because MemberNation is built on one of the leading platforms in the world, it is so easy to customize our solution to meet our needs. But if we ever need help, they are always available. Would recommend this product to any association that is looking for scalability, ease of use, and a very good looking member portal.

Excellent upgrade from our old AMS

Opmerkingen: We have had a great experience during our implementation. All the staff that we have interacted with have been knowledgeable and quick to respond.

Pluspunten:

Easy to configure. User friendly and innovative

Minpunten:

Nothing so far. We have had a great experience.

Membernation is a huge improvement

Pluspunten:

Extremely easy to use and being built into salesforce makes the data available for reporting with ease.

Seamless with the training, and it is easily accessible!

Pluspunten:

The accounting features are much better than what we used before. Going over the training was also very helpful. The resource center is something I will definitely be using again for my training.

Minpunten:

So far Ive only done the training for the accounting portion of Fonteva. The training was solid, but the explaination of debits and credits could have been a bit more in depth.