Lime CRM

Very good value for money

Pluspunten:

LIME works very well straight out of the box and it's easy to use. Because of this people like it a lot and there is very little if any resistance from the users.

Minpunten:

At the time of purchase the history data was not available but now that's been fixed too.

Overwogen alternatieven: Salesforce Sales Cloud

Redenen om voor Lime CRM te kiezen: Because we ended up in a situation where only two people used our old CRM and the change had to come.

Redenen om over te stappen op Lime CRM: Because of better value for money and superior customer service.

Great system with both CRM and FRM capasity within the same system

Opmerkingen: We use this system for the Leagues - Eliteserien and OBOS-ligaen as well as all clubs within these leagues.
It is a great tool for aggregation all fan activites and touchpoints as well as making the marketing departements more professional.

Pluspunten:

The search function Ability to add tickets through integrations Easy to customize

Minpunten:

Not all functions from the desktop version is in the webversion yet. Still have to use the desktop client in order to do some stuff.

Overwogen alternatieven: Dynamics 365, SuperOffice CRM en Salesforce Sales Cloud

Overgestapt van: Dynamics 365, SuperOffice CRM en Salesforce Sales Cloud

Redenen om over te stappen op Lime CRM: Cost, functionality and the fact that they had a lot of already plugins towards the sports segment

Hello

Opmerkingen: To-do list

Pluspunten:

It is easy to use, and the mobile function work very good. It is also good that it is intenretbased Mobile

Minpunten:

It is sometimes a bit slow, but that could also be because of the internet

Lime - Dicom Expense

Opmerkingen: This has helped us keep track of our prospects and customer in a way better way than previous solutions with excel sheets etc.
Now we have one installed process which could be better on our end, but as CRM's go, we have everything we need with Lime.

Pluspunten:

Easy to use, integration was a bit tricky since we had a lot of customization done, but always satisfied with our salesperson, [SENSITIVE CONTENT HIDDEN]. I like the way it is configured and that the functionality is wide, a lot of tiles and you can configure it with personalized filters.

Minpunten:

There could be more manuals/instructions - we find the statistics module a bit difficult and therefor are we not getting everything possible out of the application. Ideally, it would also be a full on cloud solution with the same functionalities as the on prem, but they are getting there.

Overwogen alternatieven: Salesforce Sales Cloud

Redenen om over te stappen op Lime CRM: The trust we felt with [SENSITIVE CONTENT HIDDEN] as our salesperson, really sealed the deal.

Easy to adminster

Opmerkingen: Easy to administer and to use.Filters and views make it possible to see what you are most interested in.
A big challenge is to get the user to register relevant data in the system.

Pluspunten:

The access to self-administer certain parts of the system. Change text and add / delete fields without having to hire a consultant. Make it fast to help the user customize the system.

Minpunten:

Integrations with our own business systems partly due to the installation "on premise" instead of cloudsolutuion hosted by Lime. Desktop client functionality is not fully implemented in web client

Overwogen alternatieven: Dynamics 365

Overgestapt van: Dynamics 365

Redenen om over te stappen op Lime CRM: Lundalogik's configuration process is well defined and indicates a lot of experience of customer adaptations, but also knowledge of Lime as a system and its possibilities. Support and management is also a strong factor where Lundalogik had by far the best offer.