Lime CRM

"Does it really well"

Pluspunten: Is a good and efficient system, simplifies and speeds up processes

Minpunten: Taskable, a bit slow sometimes, but no major problem

"Lime - Dicom Expense"

Opmerkingen: This has helped us keep track of our prospects and customer in a way better way than previous solutions with excel sheets etc.
Now we have one installed process which could be better on our end, but as CRM's go, we have everything we need with Lime.

Pluspunten: Easy to use, integration was a bit tricky since we had a lot of customization done, but always satisfied with our salesperson, [SENSITIVE CONTENT HIDDEN].
I like the way it is configured and that the functionality is wide, a lot of tiles and you can configure it with personalized filters.

Minpunten: There could be more manuals/instructions - we find the statistics module a bit difficult and therefor are we not getting everything possible out of the application.
Ideally, it would also be a full on cloud solution with the same functionalities as the on prem, but they are getting there.

"Easy to adminster"

Opmerkingen: Easy to administer and to use.Filters and views make it possible to see what you are most interested in.
A big challenge is to get the user to register relevant data in the system.

Pluspunten: The access to self-administer certain parts of the system. Change text and add / delete fields without having to hire a consultant. Make it fast to help the user customize the system.

Minpunten: Integrations with our own business systems partly due to the installation "on premise" instead of cloudsolutuion hosted by Lime. Desktop client functionality is not fully implemented in web client

"Great system with both CRM and FRM capasity within the same system"

Opmerkingen: We use this system for the Leagues - Eliteserien and OBOS-ligaen as well as all clubs within these leagues.
It is a great tool for aggregation all fan activites and touchpoints as well as making the marketing departements more professional.

Pluspunten: The search function
Ability to add tickets through integrations
Easy to customize

Minpunten: Not all functions from the desktop version is in the webversion yet. Still have to use the desktop client in order to do some stuff.

"Very good value for money"

Pluspunten: LIME works very well straight out of the box and it's easy to use. Because of this people like it a lot and there is very little if any resistance from the users.

Minpunten: At the time of purchase the history data was not available but now that's been fixed too.