Zoho Analytics (Formerly Zoho Reports)

"Zoho: Advanced Analytics on a Budget"

Opmerkingen: Zoho Analytics is a great product; non-profits often don't have large budgets for analytical tools.. so Zoho was able to provide premium insights at very respectable prices. Additionally, Zoho has a great support team that allows for timely resolution of issues and questions. Zoho is relatively new product, so features & updates are being released somewhat regularly.

Pluspunten: Excellent Software:
- Has many/most of the features tableau / DOMO have (charts, graphs, connectors, filters, app availability).
- Very easy to teach non-analytical users how to use.
- Extremely inexpensive (I think something like 15-25% of the cost of top-of-the line industry products).

Minpunten: There's some areas that could be a little more developed:
- Drill down in charts could better
- Communication / collaboration isn't available within the app
- Additional options for dashboard layout / design (to make creative better looking analytics).

"Specialised Software Services"

Opmerkingen: As a semi-literate database developer, I have enjoyed every aspect of the system and highly recommend it because of it's depth in functionality and also because it is highly affordable.

Pluspunten: I recommend the ZOHO Analytics system because of its ease of use and versatility, data is easily uploaded and controlled, the ZOHO servers are always up and responsive, the user interfaces I am able to present to my clients has created a real wow factor. The dashboards, KPI widgets, graphs and themes leave you with endless opportunity to design multifaceted dashboards. The support team is also always more than willing to assist - I honestly can not fault ZOHO on their Analytical system at all.

Minpunten: There have not been many shortfalls that I have encountered with the system, in areas where there are concerns I know that the ZOHO development Team is working to make the platform better and add to it's capabilities.

"Easy to use but the reporting section is cumbersome"

Pluspunten: Zoho is easy to use and has a short learning curve. The staff in our office learned to use it in a very short time and the functions that we use it for is quite complicated. It has various features that make it easy to use and understand.

Minpunten: It quite often runs slowly. One day you will be doing one of the functions and the next day it won't work correctly, then the next day it might be working again. The reporting in the system doesn't seem to work correctly so we had to program a work around it which is somewhat cumbersome. We do our billing from this program and it is very awkward to print because you have to go into each invoice separately and print them individually. We have had to create other reports but Zoho limits it to 300 records so we had to divide the report up into three sections and print each section separately. I would say that the reporting is the worst feature. Also, occasionally Zoho will update something without informing us, this will often effect the functionality of the program.

"Not so happy"

Opmerkingen: Not too bad although it would be nice to have all the issues raised by us addressed and better support provided.

Pluspunten: The ability to create variety of charts and tables and using appropriate color coordination to make them stand apart.
Dynamic functionality is very good as well.
Access with/without login is a plus.

Minpunten: Inability to integrate with a variety of platforms.
Some features like dates filter - Today, This week doesn't work.
Maps do not show exact number of ppl using our website.
Social Media options are very limited in terms of filtering the kind of data we need. Hashtags don't work.
Analytics integration gets confusing if there are more than two websites integrated. It is not very user friendly to find the data we need to create relevant charts and often get mixed up.
Support is a bit ambiguous and in a hurry to disconnect the call.

"Zoho Analytics for SMEs"

Opmerkingen: We are using Zoho Analytics to create Dashboards and increase automation at our company. It is mainly a visualization tool, chosen because it is standardized whereas something like Excel often varies based on the user.

Pluspunten: The software has numerous features to avail of, barring you take some time to explore the program and learn them. The graphics produced are clean and effective.

Minpunten: Some of the settings are cumbersome. I have been having trouble with widgets, and getting Dashboards to update/sync with graphs when their source data is changed. When you add a new filter, you have to reset all of the filters, which is a time-waster and annoying.