SendGrid

SendGrid

door Twilio

Wie gebruikt deze software?

SendGrid is een service voor onafhankelijke ontwikkelaars tot grote ondernemingen. Iedereen die op betrouwbare wijze e-mail vanuit zijn/haar toepassing moet verzenden kan SendGrid gebruiken.

Gemiddelde scores

384 beoordelingen
  • In totaal 4.3/5
  • Gebruiksgemak 4.2/5
  • Klantenservice 4.1/5
  • Functies 4.2/5
  • Waar voor je geld 4.2/5

Productgegevens

  • Beginprijs US$ 14,95/maand
  • Gratis versie Ja
  • Gratis proef Ja
  • Implementatie Cloud, SaaS, Web
  • Training Webinars
    Documentatie
  • Ondersteuning 24/7 (contact met medewerker)
    Online

Leveranciergegevens

  • Twilio
  • http://sendgrid.com
  • Opgericht in 2009

Over SendGrid

SendGrid is een leider in communicatie met klanten. Dit vertrouwde, cloudgebaseerde platform voor
e-mailbezorging helpt marketeers en ontwikkelaars met vertrouwen te verzenden. Het product wordt vertrouwd
door meer dan 78.000 wereldwijde klanten, groot en klein, om betrokkenheid en
bedrijfsgroei te stimuleren via hun e-mailprogramma.

Naast deze bekroonde API, bieden de marketingcampagnes van SendGrid doeltreffende, één-op-veel verzendingen, duidelijke segmentatie, flexibele en frustratievrije campagnebewerking en bruikbare analyses.

Functies van SendGrid

  • A/B-tests
  • Beheer van mailinglijsten
  • Contactendatabase
  • Dynamische inhoud
  • E-mailcontrole
  • Rapportage en analyse
  • Sjabloonbeheer
  • Spamcontrole

De nuttigste reviews van SendGrid

The best mail service provider for marketing and transactional emails.

Beoordeeld op 20-5-2019
Oscar C.
Gerente general
Computersoftware, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
5/5
In totaal
5/5
Gebruiksgemak
5/5
Functies en functionaliteit
5/5
Klantenondersteuning
3/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: I have been working with Sendgrid for more than 2 years and it really has been very helpful. It's perfect when you need to send transactional mails, for example password recovery or notifications to users from your website. or custom marketing campaigns. You can implement on your App easily with his Full Documented API or via SMTP. The free forever plan is perfect when you're starting a website or application and still do not have enough users. You can also easily upgrade your plan in order to get more emails monthly . Recommended with closed eyes.

Pluspunten: 1. Have AB Testing enable.
2. Manage unsubscribe emails.
3. Easy to Integrate via API or SMTP.
4. Email Reputation indicator.
5.Full detailed report. You can see if the email it's blocked, bounced or delivered.
6. Have a Forever Free plan . (40.000 Emails in the trial period, then 100 Emails Daily forever)

Minpunten: Send grid interface it's a little bit confuse. No more cons to highlight, for me it's a perfect tool.

Best Transnational Email App

Beoordeeld op 26-11-2019
Matt M.
CTO
Telecommunicatie, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
4/5
In totaal
3/5
Gebruiksgemak
5/5
Functies en functionaliteit
Klantenondersteuning
5/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: We use Sendgrid to send emails from our website and our SaaS applications. This allows us to send emails without worrying about local security surrounding SMTP servers and maintaining the servers and services around email. We love them for their free plan as well as it allows us to test and deploy without road blocks.

Pluspunten: The easy integration with their API and out of box integration with dozens of third parties. Easy to use SMTP gateway service and amazing free to start plan.

Minpunten: Office365 now blocks most of Sendgrids IP ranges which makes delivery difficult in some cases. You can how ever upgrade to a dedicated IP and this isn't an issue with their software. Other than that, have more than 1 api user on the entry plan would be great but what can I complain about..

If you're tight on the budget...

Beoordeeld op 29-10-2019
Zee G.
Digital Operations Manager
Computersoftware, 13-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer 
4/5
In totaal
2/5
Gebruiksgemak
3/5
Functies en functionaliteit
3/5
Klantenondersteuning
5/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: It did what we needed it to do, so that was good. We used it for over a year for monthly newsletters, but as soon as our marketing budget allowed it, we switched to MailChimp.

Pluspunten: It did work and it did send the email newsletters that we needed it to. Therefore, it wasn't a complete waste of money :D Compared to many other options for email marketing, SendGrid was one of the cheapest options (except for sending the newsletters manually through one's email) and that was one of the reasons why we went with it.

Minpunten: It's got a lot of features, but they feel half-baked (I'm sorry, but they do.) For example, you can unsubscribe those whose emails have bounced or who unsubscribed. But in order to do that, you need to download those lists, then upload them to a special list you can call "unsubscribes" or whatever, and then, right after you've imported this list, you delete it - along with associated accounts. THIS deletes the people who bounced from your lists. Seriously?! The annoying thing was the styling within the newsletter. I am a perfectionist, so all text sizes and everything should be consistent. However, SendGrid kept changing the styles of my text and I had to choose "Normal" several times (even after copy-pasting the text from Notepad that doesn't support formatting AT ALL). And if you click on "Edit HTML" (which I often do because it's a fast way to clean away all the annoying tags), SendGrid would convert my block to HTML and would have an entirely different set of styles for it. Also, the support pages were written for someone who is native to this SendGrid thing and not a newbie. Despite doing email marketing for years, I had a hard time understanding what I need to do.

Used to be great but new API is both non functional and not supported at all

Beoordeeld op 19-9-2019
Blake T.
Director
Informatietechnologie en -diensten, 13-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer 
2/5
In totaal
3/5
Gebruiksgemak
4/5
Functies en functionaliteit
Klantenondersteuning
1/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Currently we are extremely frustrated and disappointed with both the support and the product itself. I would leave tomorrow if we could.

Pluspunten: Originally it gave us full visibility into our emails and helped us get much better tracking on who was receiving what and when. Important to know emails had been delivered as we deal with large numbers of payslips and emails for our clients.

Minpunten: Recently there's been a change with their new API which has been nothing short of woeful. We've had multiple clients either having emails not sent (where did they go?) or sending emails twice because they are getting incorrect feedback that the email hasn't been sent. (delivery report being wrong). This has been for invoices and payslips which are highly sensitive information to be missing or duplicated. It's made us look like fools repeatedly and our clients are furious. Sendgrid literally has one function which is to send emails and it's failing to do that accurately. The response for help in these scenarios has been non-existent at best and negligent at worst despite having been a client for over a year. We haven't had a response to urgent requests for over 4 days and our clients are furious.

This is a must-have.

Beoordeeld op 30-10-2019
Angelica C.
CEO
Internet, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
5/5
In totaal
5/5
Gebruiksgemak
5/5
Functies en functionaliteit
5/5
Klantenondersteuning
5/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: They have been amazing, support is fast and helpfull. I don't remember having any downtime with them ever since I joined the service.

Pluspunten: Sendgrid has an awesome service for email marketing and transactional emails. It works 100% of the time, the support is amazing and it even gives you a free plan that will serve most people.

Minpunten: The price for email marketing (contacts) is a bit too high for me. It could be packed with way more interesting features. Also the editor sucks and it never sends the mail like it shows on the screen. But I do not use this feature.

Lees meer reviews