ResNexus

Wie gebruikt ResNexus?

Bed and Breakfasts Campings Vakantiewoningen Blokhutten en lodges Campings voor campers en caravans Hotels en motels Opslagverhuur

Wat is ResNexus?

Online systeem voor boekingen en gastenbeheer dat het traceren van reserveringsbronnen, groepsreserveringen, kalender met herinneringen en meer biedt. Professional Edition bevat capaciteiten voor opbrengstbeheer, verkooppunten en e-mailmarketing.

ResNexus - Details

ResNexus

http://www.resnexus.com

Opgericht in 2005

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Vergelijk ResNexus met soortgelijke producten

Vanaf

US$ 3,00/maand
N.v.t
US$ 30,00/maand
US$ 30,00/maand

Gratis versie

Gratis versie Nee
Gratis versie Ja
Gratis versie Nee
Gratis versie Nee

Gratis proef

Gratis proef Ja
Gratis proef Nee
Gratis proef Ja
Gratis proef Nee

ResNexus - implementatie en ondersteuning

Ondersteuning

  • E-mail/helpdesk
  • Veelgestelde vragen/forum
  • Kennisbank
  • Telefonische ondersteuning
  • 24/7 (contact met medewerker)
  • Chatten

Implementatie

  • Cloud, SaaS, Web
  • Mac (desktop)
  • Windows (desktop)
  • Android (mobiel)
  • iPhone (mobiel)
  • iPad (mobiel)

Training

  • Persoonlijk
  • Live online
  • Webinars
  • Documentatie
  • Video's

Functies van ResNexus

  • API
  • Aanpasbare branding
  • Aanpasbare sjablonen
  • Activiteitendashboard
  • Administratie
  • Beheer van factuurtarieven
  • Beheer van sitereserveringen
  • Beschikbaarheidsbeheer
  • Beschikbaarheidsindicator
  • Communicatie met gasten
  • Contactenbeheer
  • E-mailmarketing
  • Elektronische betalingen
  • Energierekeningen
  • Factureren
  • Factuurbeheer
  • Gegevens importeren en exporteren
  • Geografische kaarten
  • Historische verslaglegging
  • In- en uitchecken van gasten
  • Inkomstenbeheer
  • Integraties van derden
  • Kalenderbeheer
  • Kamers reserveren
  • Kanaalbeheer
  • Klantenaccounts
  • Klantendatabase
  • Klantgeschiedenis
  • Kortingsbeheer
  • Multilocatie
  • Online reserveren
  • Online reserveringen
  • Personeelsbeheer
  • Promotiebeheer
  • Rapportage en statistieken
  • Realtime gegevens
  • Reserveringenbeheer
  • Reserveringsbeheer
  • Scores en reviews
  • Sitemaps
  • Sjabloonbeheer
  • Tariefbeheer
  • Transactiegeschiedenis
  • Vergunningenbeheer
  • Verhuurbeheer
  • Verkooppunt
  • Verwerking van creditcards
  • Voorraadbeheer
  • Waarschuwingen/Meldingen
  • Website-integratie

Bekijk de volledige lijst van Camping software

  • API
  • Aanpasbare sjablonen
  • Activiteitendashboard
  • Beheer van factuurtarieven
  • Beheer van gastervaringen
  • Beheer van meerdere kanalen
  • Beschikbaarheidsbeheer
  • CRM
  • Cateringbeheer
  • Elektronische betalingen
  • Enkelvoudig vastgoed
  • Factureren
  • Factuurbeheer
  • Frontdeskbeheer
  • GDS/OTA-integratie
  • Gebruikersbeheer
  • Gegevens importeren en exporteren
  • Gegevenssynchronisatie
  • Geïntegreerde boekhouding
  • Huishoudbeheer
  • Inkomstenbeheer
  • Integraties van derden
  • Kalenderbeheer
  • Kamers reserveren
  • Kanaalbeheer
  • Klantendatabase
  • Kortingsbeheer
  • Loyaliteitsprogramma
  • Marketingautomatisering
  • Meerdere panden
  • Meerdere valuta's
  • Multilocatie
  • Onderhoudsbeheer
  • Onderhoudsplanning
  • Online reserveren
  • Personeelsbeheer
  • Prijs- en margebeheer
  • Promotiebeheer
  • Rapportage en analyse
  • Rapportage en statistieken
  • Reserveringenbeheer
  • Reserveringsbeheer
  • Reviewbeheer
  • Tariefbeheer
  • Verkooppunt
  • Verlengd verblijf
  • Verwerking van creditcards
  • Voor vakantieverhuur
  • Voorraadbeheer
  • Wellness/Activiteitenbeheer

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  • API
  • Aanpasbare rapporten
  • Aanpasbare sjablonen
  • Activiteitendashboard
  • Administratie
  • Beheer van factuurtarieven
  • Beheer van gastervaringen
  • Beheer van meerdere kanalen
  • Beschikbaarheidsbeheer
  • Betalingen verwerken
  • Communicatie met gasten
  • Contactenbeheer
  • Creditcardbeheer
  • E-mailbeheer
  • E-mailsjablonen
  • Eigenaarsverklaringen
  • Elektronische betalingen
  • Factuurbeheer
  • Gegevens importeren en exporteren
  • Gegevenssynchronisatie
  • Herinneringen
  • Huishoudbeheer
  • Integraties van derden
  • Kalenderbeheer
  • Kamers reserveren
  • Kanaalbeheer
  • Klantendatabase
  • Kortingsbeheer
  • Leads beheren
  • Leveranciersbeheer
  • Marketingautomatisering
  • Meerdere valuta's
  • Online reserveren
  • Prijs- en margebeheer
  • Provisiebeheer
  • Rapportage en statistieken
  • Realtime meldingen
  • Reserveringenbeheer
  • Reserveringsbeheer
  • Scores en reviews
  • Sjabloonbeheer
  • Taakbeheer
  • Verwerking van creditcards
  • Voor vakantieverhuur
  • Voorraadbeheer
  • Waarschuwingen/Meldingen
  • Website-integratie
  • Websitebeheer
  • Werkorderbeheer
  • WordPress-integratie

Bekijk de volledige lijst van Reserveringssysteem vakantiehuizen

  • API
  • Aanpasbare branding
  • Aanpasbare rapporten
  • Aanpasbare sjablonen
  • Activiteitendashboard
  • Afsprakenbeheer
  • Beschikbaarheidsbeheer
  • Betalingen verwerken
  • CRM
  • E-mailsjablonen
  • Elektronische betalingen
  • Evenementplanning
  • Factureren
  • Factuurbeheer
  • Groepsreserveringen
  • Herinneringen
  • Integratie van sociale media
  • Integraties van derden
  • Kalender-/herinneringssysteem
  • Kalenderbeheer
  • Kalendersynchronisatie
  • Kamers reserveren
  • Kanaalbeheer
  • Klantendatabase
  • Klantenondersteuning
  • Klantgeschiedenis
  • Kortingsbeheer
  • Mobiele toegang
  • Multilocatie
  • Notities bij reserveringen
  • Online reserveren
  • Personeelsbeheer
  • Prijs- en margebeheer
  • Promotiebeheer
  • Rapportage en analyse
  • Rapportage en statistieken
  • Realtime updates
  • Reserveren van activiteiten
  • Reservering door derden
  • Reserveringenbeheer
  • Reserveringsbeheer
  • Scores en reviews
  • Sms-berichten
  • Tariefbeheer
  • Toegangsopties/machtigingen
  • Verwerking van creditcards
  • Voor meerdere talen
  • Voorraadbeheer
  • Waarschuwingen/Meldingen
  • Website-integratie

Bekijk de volledige lijst van Reserveringssystemen

  • API
  • Aanbevelingen
  • Administratie
  • Beheer van claims
  • Beheer van factuurtarieven
  • Beheer van meerdere kanalen
  • Budgettering/prognoses
  • Concurrentieanalyse
  • Dynamische prijzen
  • Elektronische betalingen
  • Factureren
  • Factuurbeheer
  • Financieel beheer
  • Financiële analyse
  • Gebruikersbeheer
  • Gegevenssynchronisatie
  • Grafieken maken
  • Inkomstenbeheer
  • Inkomstenverantwoording
  • Inkoop en ontvangst
  • Inventarisatie
  • Kamers reserveren
  • Kasstroombeheer
  • Kortingsbeheer
  • Meerdere valuta's
  • Naleving van HIPAA-richtlijnen
  • Offertes
  • Orderbeheer
  • Prestatiemeetwaarden
  • Prijs- en margebeheer
  • Prijsoptimalisatie
  • Prognose
  • Promotiebeheer
  • Rapportage en analyse
  • Realtime updates
  • Rendementsbeheer
  • Reserveringenbeheer
  • Reserveringsbeheer
  • Sjabloonbeheer
  • Slepen en neerzetten
  • Status bijhouden
  • Verkooppunt
  • Verkooprapporten
  • Visuele analyse
  • Voor de hotelsector
  • Voor luchtvaartmaaschappijen
  • Voorraad bijhouden
  • Voorraadbeheer
  • Waarschuwingen/Meldingen
  • Zelfserviceportal

Bekijk de volledige lijst van Revenue management software

  • API
  • Aanpasbare branding
  • Aanpasbare formulieren
  • Aanpasbare sjablonen
  • Aanpasbare velden
  • Activiteiten volgen
  • Activiteitendashboard
  • Automatisch bijwerken
  • Bestemmingspagina's en webformulieren
  • Bezoekers bijhouden
  • CRM
  • Chatten/messaging
  • Contentbeheer
  • Contentbibliotheek
  • E-mailmarketing
  • Elektronische betalingen
  • Enquêtes opstellen
  • Formulierbeheer
  • Gegevens importeren en exporteren
  • Integratie van sociale media
  • Integraties van derden
  • Mediabibliotheek
  • Nieuwsbrievenbeheer
  • Online winkelontwerp
  • Ontwerpbeheer
  • Orderbeheer
  • Promotiebeheer
  • Rapportage en analyse
  • Rapportage en statistieken
  • Realtime analyse
  • Realtime bewerken
  • Realtime updates
  • SEO-beheer
  • SSL-beveiliging
  • Sjabloonbeheer
  • Slepen en neerzetten
  • Toegangsopties/machtigingen
  • Tools voor online reserveren
  • Voor meerdere talen
  • Voorgedefinieerde sjablonen
  • Voorraadbeheer
  • WYSIWYG-editor
  • Waarschuwingen/Meldingen
  • Webformulieren
  • Website-integratie
  • Websiteanalyse
  • Websitebeheer
  • Widgets
  • Winkelwagen
  • eCommerce-beheer

Bekijk de volledige lijst van Webdesign software

ResNexus alternatieven

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Reviews van ResNexus

Lees alle reviews

Gemiddelde score

Gebruiksgemak 4,6
Klantenservice 4,7
Functies 4,6
Waar voor je geld 4,5

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Schrijf een review!
Billie M.
Operations Manager
Horeca, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5 /5
  • Gebruiksgemak
    5 /5
  • Functies en functionaliteit
    5 /5
  • Klantenondersteuning
    5 /5
  • Waar voor je geld
    5 /5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 23-11-2020

"ResNexus the best all around for campgrounds"

Opmerkingen: Our experience has been wonderful. If there are any issues, which is rare, they always take care of you. We had a website designed by them and they did a fabulous job. It is very easy to go in and add or change things ourselves. The online bookings are huge for us as well as the connections to AirBnB they offer. The reports they have allow us to gather information to assist our business and growth.

Pluspunten: ResNexus provides all you need for the operations of your campground. Online bookings, point of sale system, websites, and the reports are amazing for management. They are constantly updating and adding new features. Their support team is the best and are always helpful and prompt.

Minpunten: Some features need to be added to adhere to new standards with COVID-19, but they are actively working on it and always take feedback and suggestions for improvement.

Antwoord van de leverancier

van ResNexus op 24-11-2020

Billie,

Thanks for taking the time to give us a review. We're glad you like your website!

  • Bron van de reviewer 
  • Beoordeeld op 23-11-2020
Tammy B.
President
Horeca, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
  • Totaalscore
    5 /5
  • Gebruiksgemak
    5 /5
  • Functies en functionaliteit
    4 /5
  • Klantenondersteuning
    4 /5
  • Waar voor je geld
    5 /5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 24-11-2020

"My First Year with ResNexus in Review"

Opmerkingen: Overall my experience with ResNexus has been nothing less then amazing. As many companies, with Covid-19 being rampant, there was a ton of turn over at ResNexus however the die hard employees that stayed and fought the merry fight have been 100% supportive and answer my calls and emails in a very timely way.

Pluspunten: When I first bought my motel, and began searching for a software program that was user friendly but could give me all the reports I needed to build a solid financial snap shop (previous [SENSITIVE CONTENT HIDDEN] tossed all records) I interviewed and checked out several programs. ResNexus was by far the most user friendly and also had the additional feature of a point of sale program for me to use for the new gift shop I was adding to the motel. And they also were willing to design a beautiful website that would go hand in hand with my reservation system. It was a no brainer!

Minpunten: Their have only been two things at this point that I have had an issue with...The first being the ability to download information from my reservation system to my Quickbooks program. Most businesses do the online Quickbooks program, and I unfortunately had bought the downloadable 2020 Professional Business version (old school) and this Quickbooks version would not allow the ResNexus reservation system to download. It as very frustrating, but luckily ResNexus has an amazing team of Support members, and one young lady spent the better part of three days researching till she figured out how we could make the download work. I still struggle with downloading a reservation now and then that includes a discount or refund. It has a bit of a hiccup, but I have learned to do a General Journal entry to correct them.

Antwoord van de leverancier

van ResNexus op 25-11-2020

Tammy,

Thanks for your feedback! We appreciate you choosing ResNexus.

  • Bron van de reviewer 
  • Beoordeeld op 24-11-2020
Adam W.
Manager
Horeca, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
  • Totaalscore
    5 /5
  • Gebruiksgemak
    4 /5
  • Functies en functionaliteit
    4 /5
  • Klantenondersteuning
    5 /5
  • Waar voor je geld
    5 /5
  • Waarschijnlijkheid van aanbeveling
    8/10
  • Bron van de reviewer 
  • Beoordeeld op 7-6-2021

"ResNexus easily automates 90% of Rental workflows"

Opmerkingen: I was satisfied using it and setting it up for an Airbnb location that had multiple suites. It was great for piggybacking other management consoles and adding simple service & add on packages.

Pluspunten: I like how easy it is to set up 90% of the workflows, tasks and objectives for a rental business. It makes it easy to craft a workflow that you can deploy and teach employees how to use. It makes for good management resource.

Minpunten: I was a little frustrated with how difficult it can be to customize the parameters for unique pricing, upsell or compounded services. You can easily add packages to rooms but multiple options for service upgrades was hard unless it was exactly how Resnexus thought you should run your business.

  • Bron van de reviewer 
  • Beoordeeld op 7-6-2021
Rhitt F.
owner
Horeca, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1-5 maanden
  • Totaalscore
    3 /5
  • Gebruiksgemak
    2 /5
  • Functies en functionaliteit
    4 /5
  • Klantenondersteuning
    4 /5
  • Waar voor je geld
    3 /5
  • Waarschijnlijkheid van aanbeveling
    6/10
  • Bron van de reviewer 
  • Bron: SoftwareAdvice
  • Beoordeeld op 24-7-2017

"Good with some bad"

Opmerkingen: Overall its a great system- Its all you need to run all/most aspects of your business. I.E. your reservation page and your website are linked, links to a solid credit card merchant, reservation software is fairly intuitive. However, you will drive yourself to the point of insanity trying to make changes, and other things that aren't straight forward. I.E. a one night reservation.- That being said, customer service is always there to help. I feel that the price, is not too expensive for only having to pay one company that can do so many things for your business. My only suggestion to them is to update the reservation system, making it more user friendly or idiot proof. I've only been using it for a few months. Maybe I'll get it down by the end of the year! !!!.

Pluspunten: I like the look of the "grid" , making a reservation is fairly simple, ability to prepare taxes, and the link to the credit card system. Finally, the reservation page that links to your website that they create for you is the best part for me. Customer service is awesome, you always talk to live person. Very responsive. They will help the best they can in a timely manner.

Minpunten: If you have to change to a reservation, such as, add another night, or try to do a weekly rate, move to a different room, charge a monthly rate.
Its nearly impossible. If you're trying to do an ongoing monthly rental- its difficult. You might as well shoot yourself now. It takes like 5 steps and doesn't work.
The support team will eventually fix it, but you look like an idiot when you're trying to do this in front of a customer or on the phone.
I'm not a computer programmer, but you would think you could click 7 days on the grid, hit "reservation" and it would populate a "weekly" rate. Not by hitting
"accommodations", "remove" -(removing their original one, so if you f-up, hit "back", you try and find their original reservation, woops! its gone. You have to "remove" their original one in order to "add or change anything". So once your "remove" then you have to hit "rentals" then "weekly", then "search"- (for some crazy reason you have to "search" even though you know its available by looking at the "grid"- then when you hit "search" most the time it won't find the accommodation you're trying to book for them. So basically its a cluster. Giving discounts can also be a mess- there are different options but can be confusing.

Antwoord van de leverancier

van Nathan op 29-11-2018

Thank you for taking the time to write this review and for the feedback. We're apologize that you experienced issues with trying to change a reservation after it was made. Thank you for your kind comments about our customer support. We have made many improvement since your initial comment.

For the situation in which your business was looking to change the dates or room we recommend using the drag and drop feature on the reservation grid. To change the reservation simple click and drag the reservation to a new location on the grid.

With weekly and monthly rates, ResNexus does offer a way to select which rate you would like to use for a reservation on the grid when you are making the reservation. Your business has the flexibility to decide which rate plan you would like to pay when you are creating the reservation.

When your guests book online, the ResNexus online booking engine automatically changes the rate plan for your units based on how many days they select.

When adding a night to a reservation you can click on the reservation and then click the Rooms/Nights tab and click add. Then select which date, number of nights and which room you would like to add to the reservation.

If we are you are still finding that you are having a bad experience using these features in the system please contact us at 385-218-2637 and we would be happy to provide you with assistance and listen to your feedback to help improve our system.

Thank you for using ResNexus and helping us improve.

  • Bron van de reviewer 
  • Bron: SoftwareAdvice
  • Beoordeeld op 24-7-2017
Andrea M.
director of operations
Horeca, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    4 /5
  • Gebruiksgemak
    3 /5
  • Functies en functionaliteit
    3 /5
  • Klantenondersteuning
    3 /5
  • Waar voor je geld
    5 /5
  • Waarschijnlijkheid van aanbeveling
    7/10
  • Bron van de reviewer 
  • Beoordeeld op 18-5-2021

"It's getting better with time"

Opmerkingen: I have grown to really appreciate their dedication to making the system better and better. I appreciate the reporting functions they offer and feel as though I can understand the progress my business is making easily with their reports. They also offer an annual teaching course that I do recommend their users take part in, as it helped to get my grievances to the parties that need to know.

Pluspunten: I like that the software does offer a great deal of reporting, and visually it is easy to understand.

Minpunten: There are small details and functions I wish the software had capability for - the customer service team does take feedback back to their creation team with hopes to see fixes. I wish I had more control over some visual cues that the system could include that would make "at a glance" views more detailed and informative. In a fast paced, multifunctional operation like ours it is best for us to be able to make judgments as quick as possible so we can move onto the next task quickly - it helps us focus on the guests. So, I wish this system offered more control when it comes to that. The support team is great and does work well. The management team - or their "red carpet" team - is not as responsive as the general support team.

  • Bron van de reviewer 
  • Beoordeeld op 18-5-2021