Kareo Billing

Great EHR with room for improvement for natural healthcare providers

Opmerkingen: Using Kareo has been a overall great experience. It does almost everything we want it to do well, and the few things it needs to improve it at least allows you to do partially.

Pluspunten:

I love the layout of Kareo. The dashboard is great and offers a lot of functionality while still looking clean and professional. The clinical portion is great as it shows all the sections of the note on one page. The ability to add and remove sections is also very useful. The interaction checker is nice, but needs improvement. The iPad app is really slick and I preferring using it when adjusting my patients (Chiropractor), as it allows me to quickly tap on each segment I'm adjusting from a list.

Minpunten:

There is very little support for natural products/supplements in Kareo. You CAN make it work, but it's definitely not easy - requiring manually entering every single product you wish to recommend in the "Drug Favorites" section.

Kareo has great reporting

Opmerkingen: Kareo has been an improvement from our previous software. I appreciate that the cost each month has been predictable and fair.

Pluspunten:

The reporting capabilities and customization of reporting is the most valuable feature to us. We are able to give our clients a more comprehensive view of the financial health of their practice. Contract management reports and analysis reports help us to give suggestions and analyze the data coming in so that providers and practice managers can see how claims are processing and where the money is coming from and going to.

Minpunten:

The ERA enrollment process has been a nightmare. I feel like this process was not adequately described to us, and it has been dramatically more time consuming and labor-intensive than we thought it would be. Customer support has been inconsistent. In some circumstances, the representatives have been very helpful, but in others, they have been disconnected and unable to adequately resolve issues.

Really easy for billing

Pluspunten:

Easy to use, insurance verification is accurate

Minpunten:

The requirement to install the program every time there's a new update is a little annoying

Horrible Billing, EMR software

Opmerkingen: They create more problems than solve. We are cancelling the contract

Pluspunten:

easy to use, but it takes to much manual work to schedule appointments.

Minpunten:

Software is constantly down or has glitches. Last one they auto billed three times for one medical consult. Cannot accommodate for time zones

Good for Small Practice

Opmerkingen: It has been a mixed bag. I like the software but the support is terrible and the sales team will try to sell anyone the moon and the stars despite this not being the software for every practice.

Pluspunten:

Kareo is a great option for small practices. It includes almost everything that you would normally pay a la carte in larger platforms for.

Minpunten:

This is not a good software for larger practices. This software can realistically service one high volume provider or up to three low volume providers.