Wie gebruikt deze software?
BugHerd is ontworpen voor mensen die het web bouwen.
Gemiddelde scores
19 beoordelingen- In totaal 4.5 / 5
- Gebruiksgemak 4.5 / 5
- Klantenservice 4 / 5
- Functies 4.5 / 5
- Waar voor je geld 4.5 / 5
Productgegevens
- Beginprijs US$ 29,00/maand
- Gratis versie Nee
- Gratis proefversie Ja
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Implementatie
Cloud, SaaS, Web
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Training
Niet aangeboden
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Ondersteuning
Kantooruren
Online
Leveranciergegevens
- Macropod Software
- https://macropod.com
- Opgericht in 2010
Over BugHerd
BugHerd is een visuele feedbacktool voor websites.
Het lijkt op het gebruik van plaknotities om feedback van klanten te bevestigen en fouten direct op een pagina te volgen.
Geliefd bij duizenden geweldige teams over de hele wereld om projecten op het internet te beheren.
De browserextensie en zijbalk van BugHerd verzendt volledige en contextuele informatie van de feedback of ingediende bug (inclusief schermopnames, browser, OS- en CSS-selectorgegevens) die volledig kan worden beheerd via het kanban-bord voor project- en taakbeheer.
Functies van BugHerd
- Backlog-beheer
- Filteren
- Problemen bijhouden
- Releasebeheer
- Taakbeheer
- Ticketbeheer
- Workflowbeheer
- Auditing van problemen
- Dashboard
- Escalatiebeheer
- Kennisbankbeheer
- Opdrachtenbeheer
- Projectbeheer
- Taakbeheer
- Terugkerende problemen
- Uitgifteplanning
- Ideeënbeheer
- Mijlpalen bijhouden
- Priorisering
- Releasebeheer
- Resourcebeheer
- Roadmaps van producten
- Samenwerking
- Vereistenbeheer
- Verzamelen van feedback
- Workflowbeheer
- Aanpasbare sjablonen
- Agile-methodiek
- Budgetbeheer
- Gantt-grafieken
- Ideeënbeheer
- Kanban-bord
- Klantenportal
- Kosten van voltooiing bijhouden
- Mijlpalen bijhouden
- Portefeuillebeheer
- Resourcebeheer
- Samenwerkingstools
- Tijd en onkosten bijhouden
- Traditionele methodologieën
- Beheer van terugkerende taken
- Gamification
- Gantt-/tijdlijnweergave
- Mobiele toegang
- Percentage-voltooid bijhouden
- Rapportage en analyse
- Samenwerkingstools
- Spreadsheetweergave
- Subtaken maken
- Takenbordweergave
- Takenlijstweergave
- Tijd bijhouden
De nuttigste reviews van BugHerd
Fast bug tracking for bulk bugs, with slow development of new features
Beoordeeld op 11-1-2019
Geverifieerde reviewer
Opmerkingen: I've been using BugHerd for around 3 years now on large scale web projects, often with 500-2000 bugs reported throughout the project life. I've recently tested all of the key bug tracking tools available for website development, and BugHerd is hands down, still the fastest and most useful tool for bug reporting with a useful user area for bug management. The tool could be so much better though if the dev team behind it invested some more time and resources to make bulk bug management and integrations better.
Pluspunten: Fast bug reporting with easy to set tags, users and descriptions. Easy to filter user area with kanban columns, search and the ability to go click on a bug and be anchored to a pin in the bugs location on your website. No need to install code for each website you test.
Minpunten: The development team is very slow to update and make changes to BugHerd. BugHerd is lacking bulk select features, and their connections to third party tools with better backend management aren't up to scratch.
Nice UI. Not compatible with responsive websites, however
Beoordeeld op 13-2-2018
Phillip Q.
Opmerkingen: Easy for the client to log bugs and to view details about the bug without having to go back to the client to ask more questions and it automatically takes a screenshot from the client's computer when logging the bug.
Pluspunten:
I like the nicely designed UI which allows you to use drag and drop mouse movements to move jobs from in progress to completed etc.
I like how you can comment on items and how the client can respond. You can see the client's browser, OS and screen size automatically so you don't need to ask the client themselves!
Minpunten:
When the client logs a bug in a responsive view and you load the bug task in a full desktop view, hidden mobile elements that aren't available in the desktop view are also hidden. It's not easy to know they are talking about the mobile view without manually checking the screen resolution every time you view a new bug.
The extra client details are only accessible if the client installs the BugHerd browser plugin.
Bugherd is essential to my business
Beoordeeld op 12-8-2019
Gary S.
Opmerkingen: It has always been very stable. It saves a lot of time that used to be spent explaining issues and feature requests on the telephone or in email. With the ability for the customer to take a screenshot of a specific screen or area it gives our customers the ability to be very specific about features or bugs. It is also great for tracking feature requests and software updates as well as bugs.
Pluspunten: It makes it very easy to collaborate with clients on new features and bug fixes. Easy to implement and easy for clients to use.
Minpunten: It doesn't allow you to add extra columns or rename the existing columns.
Antwoord van de leverancier
van Macropod Software op 14-8-2019
This is a golden review, thank you Gary. We love finding out how you use and collaborate with your clients using BugHerd. We very much appreciate you taking the time from your busy day to write this!
Bug Tracking Done Right
Beoordeeld op 12-8-2019
Scott J.
Opmerkingen: This is a product that has proven its value over the years. The time savings and overall efficiencies for website projects (managing front end builds and CMS integration) are amazing since we started using BugHerd.
Pluspunten: The Intuitive and robust nature of the product makes it an invaluable tool that we can not live without.
Minpunten: The Mobile Support could be better BUT it is in the works.
Antwoord van de leverancier
van Macropod Software op 14-8-2019
Thank you so much for leaving a review Scott. BugHerd wouldn't function without awesome customers like you.
Great software that makes the website revision process a breeze
Beoordeeld op 17-4-2017
Katie G.
Opmerkingen: Great software that helps collaborate on developing (or developed) websites! We put our websites on a staging link for our internal teams and for the customer to review before pushing it to the main URL. BugHerd compliments this well by giving us one place to "herd" our "bugs" and assign to the correct person or team to correct it before the roll out. You can set priority, reorder the comments, assign them or reassign them, change the progress of each bug, and watch as progress is made on correcting (and double check) the reported isssues. This is easy to use, easy for anyone to pick-up quickly, and much easier than trying to type out changes in a document. You can pinpoint a spot on any page of the website that you're referencing and it even attaches a screenshot in case there is variance between browsers, which does happen. Great product that makes the revision process go quickly and smoothly.
Pluspunten: Easy to use and SO helpful with screenshots for easy bug
Minpunten: Have to sign up individually and have to download the program for each website used