Wie gebruikt Acuity Scheduling?
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Wat is Acuity Scheduling?
Maak kennis met de perfecte persoonlijke assistent voor je rooster die 24/7 achter de schermen werkt om je agenda te vullen en je werk uit handen te nemen. Vanaf het moment dat klanten bij je boeken, staat Acuity klaar om automatisch merkeigen en aangepaste boekingsbevestigingen te verzenden, sms-herinneringen te sturen, klanten zelfstandig hun afspraken te laten verschuiven en betalingen te verwerken, zodat je dagelijkse taken soepeler verlopen, zelfs als het drukker wordt. Je hoeft alleen maar op het juiste moment aanwezig te zijn.
Acuity Scheduling - Details
Acuity Scheduling
http://www.acuityscheduling.com
Opgericht in 2007
Acuity Scheduling - Prijsoverzicht
Acuity Scheduling heeft een gratis versie en biedt een gratis proefperiode. Acuity Scheduling betaalde versie vanaf US$ 15,00/maand.
Beginprijs
US$ 15,00/maand
Zie de prijsinformatie
Gratis versie
Ja
Gratis proef
Implementatie
Cloud, SaaS, Web
Mobiel - iOS native
Mobiel - Android native
Training
Webinars
Documentatie
Ondersteuning
Kantooruren
Online
Functies van Acuity Scheduling
Alternatieve producten
Populaire producten
Reviews van Acuity Scheduling
5 van 3.278 reviews worden weergegeven
Rashidat O.
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Totaalscore5/5
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Gebruiksgemak4/5
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Functies en functionaliteit5/5
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Klantenondersteuning5/5
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Waar voor je geld5/5
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Waarschijnlijkheid van aanbeveling
- Bron van de reviewer
- Beoordeeld op 21-10-2019
"Checks all my boxes"
Opmerkingen: I’m managing my time for multiple groups of needs and Acuity is allowing me to do that all in one place. I can manage my personal needs, my life coaching needs, and my nonprofit needs all in one place and still keep my hair (because I haven’t pulled it out trying to keep myself afloat). I look forward to continuing to use the software as it has room for me to expand and handle other needs that I foresee in the future. For me, Acuity is a great one stop shop to manage and connect people to the services provide.
Pluspunten: I switched from Calendly because I was having people make appointments at the last minute and back to back. I really appreciate that Acuity has functionality to account for my preferences in both situations. I really enjoy the ability to personalize my different scheduling links since I set up scheduling for a few different scenarios. I tend to use the specific appointment type scheduling link, which is great to have separated from the overall link so that there is no confusion in booking. There is so much other functionality that I haven’t had a chance to use yet link the intake forms and billing, but I’m looking forward to using it. Also, I really enjoy the emails and correspondence that I’ve had with organization. I haven’t even submitted a help ticket, but every email is funny and engaging and it feels like someone is personally attending to me!
Minpunten: I had a little bit of confusion with the set up of my calendars. It took some searching to figure out how to combine all my appointments to one calendar. All in all I figured it out and still love my account.
- Bron van de reviewer
- Beoordeeld op 21-10-2019
John S.
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Totaalscore5/5
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Gebruiksgemak5/5
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Functies en functionaliteit5/5
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Klantenondersteuning5/5
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Waar voor je geld5/5
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Waarschijnlijkheid van aanbeveling
- Bron van de reviewer
- Beoordeeld op 13-2-2020
"Pleasantly surprised"
Opmerkingen: So far i'm quite happy with Acuity Scheduling. Even though there is the annoyance of the menu system, the features & level of customisation available outweigh this.
Pluspunten: So far there's quite a lot to like about Acuity Scheduling. I like that I can have different appointment groups & types which I can customise with photos & text (inc T&C's etc.) as well as customise the calendar settings to only allow bookings at times that are convenient to me. I also like that I can hide certain appointment types so they are only visible to people I share the link with, this is especially useful for one off or promotional sessions. The integration with my external google calendar is also a great feature & something which was lacking from other scheduling tools I've tried. The option to take online payments is also a good feature, and something which i'm sure will really help to streamline my booking process. There are also many options for integrating with external apps such as quick books, facebook, active campaign etc. which i'm yet to fully explore but I'm sure will be useful to me and improve the efficiency of my booking process.
Minpunten: The only issue I have is that the user interface could be improved. As i'm still fairly new to this software, I find when i click on a link to make changes (for example 'Availability') and it's not actually the menu I want, I have to go all the way back to the home screen to then search through the respective menus to find what I want. This becomes annoying if you go through this process several times to find what you'r after, and it could be improved by either adding drop down menus, or at least leaving the entire navigation menu visible in each section.
- Bron van de reviewer
- Beoordeeld op 13-2-2020
Lauren H.
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Totaalscore5/5
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Gebruiksgemak5/5
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Functies en functionaliteit4/5
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Klantenondersteuning5/5
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Waar voor je geld5/5
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Waarschijnlijkheid van aanbeveling
- Bron van de reviewer
- Beoordeeld op 16-4-2020
"Acuity In Sight"
Opmerkingen: Acuity Scheduling will have to get used to having me as a client, for I will continue my use with it for the next few years. It truly understands my workflow as a fast-paced professional.
Pluspunten: If I could place a description of Acuity Scheduling, it would be difficult to find a starting point. The booking software has so much to offer, in terms of calendar management and appointment attributes. First and foremost, Acuity has a very slick approach to how your business can present its calendar to your staff and the communities that come across your company. It's very professional, but also innovative. And I'm proud of its structure.
Minpunten: Not much to really devalue about Acuity. I've learned very quickly how to navigate through the software because of its straightforward approach and impressive guidance.
- Bron van de reviewer
- Beoordeeld op 16-4-2020
Mike S.
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Totaalscore2/5
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Gebruiksgemak3/5
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Functies en functionaliteit2/5
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Klantenondersteuning4/5
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Waar voor je geld3/5
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Waarschijnlijkheid van aanbeveling
- Bron van de reviewer
- Beoordeeld op 5-4-2020
"Unsuitable if certainty and speed are required"
Opmerkingen: The interface is not suitable for use in a fast-paced customer-facing environment, where certainty and speed are required. We are switching to an alternative appointment scheduling provider.
Pluspunten: The ability to set different hours for certain appointment types via calendar service groups. This enables a high degree of customization of the calendar settings for each staff member and appointment type, which I have not seen in other SAAS appointment scheduling offerings. Merging duplicated clients is a breeze and simply requires the misspelled record to be corrected.
Minpunten: Calendar views are poorly formatted, difficult to navigate and inconsistent across platforms. Our default view is weekly, which frequently displays only 6 days and skips a week when navigating to the following week. Calendars do not consistently align in columns in the daily view, resulting in confusion when determining a therapist's availability. Booking errors are common, which projects unprofessionalism and results in a tedious in-store experience for the customer. The apps are bug-ridden with very poorly designed views that are unusable. The ipad app frequently displays no customers and requires the user to log out and back in to function. Little or no user acceptance testing has be done here
- Bron van de reviewer
- Beoordeeld op 5-4-2020
Geverifieerde reviewer
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Totaalscore5/5
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Gebruiksgemak5/5
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Functies en functionaliteit5/5
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Klantenondersteuning5/5
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Waar voor je geld5/5
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Waarschijnlijkheid van aanbeveling
- Bron van de reviewer
- Beoordeeld op 22-2-2020
"Best Software Out There!!"
Opmerkingen: Overall this has helped my business grow and profit and not have to have any office staff.
Pluspunten: I absolutely love this software, it is so easy to use. Customers can schedule any appointment online and I can have it assigned to the technician of my choice automatically depending on the choice. Customers can cancel, and reschedule there appointments all through a link that is sent to them via text and email!! Doesn't get better than that, I don't even have a receptionist anymore.
Minpunten: I think the user interface and calendar could be a little more, modern. Feels a little old, pre Web 2.0
- Bron van de reviewer
- Beoordeeld op 22-2-2020
