Helpt Nederlandse bedrijven al 15 jaar
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Infobip
Wat is Infobip?
Infobip is een wereldleider in omnichannel-communicatie en helpt merken om op grote schaal betekenisvolle relaties met hun klanten aan te gaan.
Het communicatieplatform biedt een breed scala aan oplossingen, berichtenkanalen en tools voor geavanceerde klantenbinding, beveiliging, authenticatie, ondersteuning en retentie.
Wie gebruikt Infobip?
Van bankieren tot fintech en verzekeringen, promotie tot retentie en on-demand merken, je wordt geholpen bij het opbouwen van langdurige klantrelaties, het overbrengen van berichten en het voldoen aan de vraag en klantverwachtingen.
Twijfels over Infobip?
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Infobip
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Reviews over Infobip
Quite good with SMS marketing
Pluspunten:
Infobip is a must have software for a SMS marketing campaign. It can handle thousand of contact list easily.
Minpunten:
The cost is the main thing that we are very careful while using this software and i believe it is more suitable for medium or large organization.
Reactie Infobip
2 jaar geleden
Thank you for the review, Ahmad Iduzan! We're glad our solution has helped boost your business.
Easy to use, once you get a hang of it
Opmerkingen: Infobip provides a holistic package to reach out to different channels using organization-specific business rules that can be customized. That's a big plus point. Personally, having access to our Account Manager [SENSITIVE CONTENT HIDDEN] who is dedicated to supporting our business throughout is a wonderful experience. I am also grateful to [SENSITIVE CONTENT HIDDEN] for her top of the class product knowledge and patience as I went through the process of understanding how the system works in the shortest time possible.
Pluspunten:
Infobip works like most CRMs out there but with a better visual. It is easy to use once you get a hang of it.
Minpunten:
I think the way the functions are called are just different from the rest its peers. Even with experience working with different platforms, I find the naming convention of the functions hard to memorize. Infobip uses PEOPLE, SEGMENTS, TAGS, MOMENTS, COMMUNICATION, BROADCAST, FLOW. I wish they're just simply called Contacts, List, Tags, Campaigns. Even if I use the system multiple times a day, I still am not used to how the functions are called. I actually have a sticky note to identify PEOPLE = CONTACTS, SEGMENTS = LIST, TAGS = LIST etc. That's how tough it is.
Reactie Infobip
3 jaar geleden
Thank you for the review!
Complete Platform
Opmerkingen:
So far quite smooth.
No complaints is a good thing meaning it is stable. :)
Pluspunten:
Complete suite of email, sms, push notification features.
Minpunten:
Cost slightly high. Huge corporations can bring cost down but they need a dev team.
Reactie Infobip
3 jaar geleden
Thank you for the review!
Outstanding Sms Marketing Platform
Opmerkingen: It's a great tool for marketing purposes, but they should improve on the response time on issues raised
Pluspunten:
Currently using this platform for marketing SMS and push notification features for our core banking system.
Minpunten:
The platform only delivers SMS to Safaricom subscribers. The support team takes a long to respond to the issue raised.
Reactie Infobip
2 jaar geleden
Thank you, Eva! We will forward your feedback to our experts.
Easy to use product
Opmerkingen: Very comprehensive but easy to use portal.
Pluspunten:
Currently only using the sms feature which is super easy to use
Minpunten:
The top up function would be great if could be integrated with a payment gateway to support credit card or debit card top up
Reactie Infobip
3 jaar geleden
Hi Cristopher, thank you for taking the time to leave a review!
