--- description: Ontdek de plus- en minpunten van Netigate en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Netigate - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Enquête software](/directory/30092/survey/software) > [Netigate](/software/127979/netigate) # Netigate Canonical: https://www.capterra.nl/software/127979/netigate Pagina: 1 / 2\ Volgende: [Volgende pagina](https://www.capterra.nl/software/127979/netigate?page=2) > Analyseer feedback van klanten en werknemers, verhoog de NPS tot 3x en beheer gegevens in overeenstemming met de AVG en de strengste EU-normen. > > Oordeel: score van **4.6/5** door 25 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Netigate? Klanten zijn banken, zorgverleners, detailhandelaren, (online) winkels, nutsbedrijven, horecabedrijven en meer. Vereist een AVG-conforme en ISO-gecertificeerde oplossing voor VoC en VoE. ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.6/5** | 25 Reviews | | Gebruiksgemak | 4.5/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.8/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.3/5 | Gebaseerd op alle reviews | | Functies | 4.3/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Netigate - **Opgericht**: 2005 ## Commerciële context - **Prijsmodel**: (Gratis proef) - **Doelgroep**: 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web - **Ondersteunde talen**: Afrikaans, Albanees, Arabisch, Baskisch, Bengaals, Bulgaars, Catalaans, Chinees, Deens, Duits, Engels, Fins, Frans, Georgisch, Grieks, Hebreeuws, Hindi, Hongaars, IJslands, Italiaans, Japans, Khmer, Koreaans, Kroatisch, Lets, Litouws, Macedonisch, Maleis, Nederlands, Noors, Oekraïens, Perzisch, Pools, Portugees, Roemeens, Russisch, Servisch, Sloveens, Slowaaks, Spaans, Swahili, Thai, Tsjechisch, Turks, Urdu, Vietnamees, Zweeds - **Beschikbare landen**: Albanië, Amerikaanse Maagdeneilanden, Andorra, Anguilla, Antigua en Barbuda, Argentinië, Aruba, Bahama’s, Barbados, Belarus, België, Belize, Bermuda, Bolivia, Bosnië en Herzegovina, Brazilië, Britse Maagdeneilanden, Bulgarije, Canada, Chili en 82 meer ## Functies - Aanpasbare formulieren - Aanpasbare sjablonen - Aanpasbare vragen - Aanstellen (van personeel) - Actiebeheer - Activiteiten volgen - Activiteitendashboard - Anonieme feedback - Beheer van enquêtes/peilingen - Beheer van klantervaringen - Beheer van negatieve feedback - Benchmarking - Communicatie via meerdere kanalen - Communicatiebeheer - Dashboard - Distributie via meerdere kanalen - Doorlopende feedback - E-mailbeheer - E-mailmarketing - Engagement tracking - Enquêtes en feedback - Feedbackbeheer - Gegevens importeren en exporteren - Gegevensextractie - Gegevensverzameling via meerdere kanalen - Gegevensvisualisatie - Goal Setting/Tracking - Klantenbinding - Klantensegmenten - Logica voor overslaan - NPS van klanten - NPS-enquêtestructuur - Offline antwoorden verzamelen - Prestatiebeheer - Prestatiebeheer - Pulse surveys - Rapportage en analyse - Segmentering - Sms-berichten - Third-Party Integrations - Toezicht houden op klachten - Trendanalyse - URL's aanpassen - Visuele analyse - Volgen en analyseren van gebruik - Voor meerdere talen - Voortgang bijhouden - Vraagstructuren - Vragenbibliotheek - Waarschuwingen/Meldingen ... en 1 meer functies ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - Chatten ## Categorie - [Enquête software](https://www.capterra.nl/directory/30092/survey/software) ## Gerelateerde categorieën - [Enquête software](https://www.capterra.nl/directory/30092/survey/software) - [Customer satisfaction software](https://www.capterra.nl/directory/30541/customer-satisfaction/software) - [360 graden feedback tools](https://www.capterra.nl/directory/30666/360-degree-feedback/software) - [Customer experience software](https://www.capterra.nl/directory/30671/customer-experience/software) - [Software voor medewerkersbetrokkenheid](https://www.capterra.nl/directory/30817/employee-engagement/software) ## Alternatieven 1. [SurveySparrow](https://www.capterra.nl/software/168823/surveysparrow) — 4.4/5 (121 reviews) 2. [Survicate](https://www.capterra.nl/software/132914/survicate) — 4.6/5 (99 reviews) 3. [Questback](https://www.capterra.nl/software/1037172/questback) — 4.7/5 (50 reviews) 4. [XM for Customer Experience](https://www.capterra.nl/software/152924/customer-frontlines) — 4.6/5 (255 reviews) 5. [Alchemer](https://www.capterra.nl/software/72549/alchemer) — 4.5/5 (319 reviews) ## Reviews ### "Overall great product that could be even better with sone additional power user features" — 5.0/5 > **Aleksandar** | *4 mei 2021* | Managementconsulting | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Netigate is a very easy to integrate and administrate. It offers great features, amazing reporting and analytics dashboards, extremely easy user onboarding via video tutorials and has intuitive interface. Extremely helpful and competent customer support team. > > **Minpunten**: Some features for power user could be improved, such as support for custom JavaScripts, scripting of custom functions and elements. > > Overall Netigate is a great solution. It offers not only the survey software, but a complete service around it. From designing the right questions to analysis. ----- ### "Netigate - provides my organization with the data we need to continously improve CX/EX/UX\!" — 5.0/5 > **Carina** | *13 januari 2023* | Informatietechnologie en -diensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: The ease of using, posibility to add own templates to get our look-and-feel, translating the survey into multiple languages is easy. The logics one can build based on responses, with auto-emails to key stakeholders that can take actions directly is amazing\! > > **Minpunten**: The only thing I can up with is that I think it takes too long time before an improvement suggestion is tagged as received and reviewed. > > Working with Netigate as a company is a partnership - they are (still) not too large, they keep a familiar feeling when contacting them. And working with a company that has CX/UX/EX as their sole business idea ant not a part of a large portfolio of solutions is beneficial. They know their thing\! ----- ### "Overall feedback" — 4.0/5 > **Marie** | *12 september 2019* | Consumentendiensten | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: Easy to navigate, easy to set up customized surveys and good support > > **Minpunten**: Issuing in survey send outs, impacting the quality and UX > > Good. ----- ### "Netigate: Great solution to conduct your own surveys" — 5.0/5 > **Niklas** | *21 april 2021* | Financiële dienstverlening | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: In particular, we do like the following aspects of Netigate's online survey solution: - Very customer friendly product, its easy and convenient to set up your own surveys - Several options to deliver your survey to the recipient (e.g. unpersonal link, personalised link, QR-Code) - Professional look and feel (both for recipient of the survey and the market researcher) - Dashboards to evalute the results of your survey (incl. an export option to PPT/pdf files in your corporate design) - Good user support (Success center, onboarding support for new additional users as well as highly reachable technical support) - Data security (Netigate servers located in European Union) > > **Minpunten**: For us, there are not too many con's in regards to Netigate's online survey solutions. We would appreciate a visualised logic tree when you set up a survey. This feature would help to see if the logics, the user is set to implement in the questionnaire, actually work. > > Deutsche Leasing is happy to have teamed-up with Netigate as we have used its online survey platform with our partners and employees extensively over the past years. In this context, Netigate’s online survey solution has enabled us to get a better understanding of our external market environment as well as it has supported us to enhance the feedback culture within our company. ----- ### "Netigate as a" — 4.0/5 > **Jessika** | *10 juli 2019* | Voedselproductie | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: The system is easy to use both in terms of creating a survey and sending out. > > **Minpunten**: The report function is difficult. I would like our leaders to be able to enter the system and take out a report themselves. This without the license cost being too high. One could send out both to the e-mail adress and sms for the same survey. > > Overall, my need with Netigate works well ----- Pagina: 1 / 2\ Volgende: [Volgende pagina](https://www.capterra.nl/software/127979/netigate?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/127979/netigate) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nb | | | nl | | | nl-BE | | | sv | | ----- ## Gestructureerde gegevens