SoGoSurvey

SoGoSurvey

door SoGoSurvey

Wie gebruikt SoGoSurvey?

Dit platform is gericht op individuele personen, op kleine bedrijven en geavanceerde onderzoekers en beleidsmakers. De software is robuust en schaalbaar met de vereisten van de gebruikers.

Wat is SoGoSurvey?

SoGoSurvey is de best beoordeelde enquêtesoftware op Capterra en is zowel krachtig als gebruiksvriendelijk.

SoGoSurvey is een uitgebreid platform met 24x7 ondersteuning via telefoon, chat en e-mail. Het helpt klanten hun klantenervaring te verbeteren, productfeedback te verzamelen en de medewerkersbetrokkenheid te vergroten met de focus op het omzetten van gegevens in inzichten.

Biedt meest uitgebreide functies voor bedrijven die feedback beschouwen als een cruciaal onderdeel van hun bedrijfsgroei.

Meld je aan voor een gratis proefaccount of vraag een demo aan.

SoGoSurvey - Details

SoGoSurvey

http://www.sogosurvey.com

Opgericht in 2009

SoGoSurvey - Prijsoverzicht

SoGoSurvey vanaf US$ 299,00. SoGoSurvey heeft een gratis versie en biedt een gratis proefperiode. Hieronder vindt u extra prijsinformatie voor SoGoSurvey.

Beginprijs

US$ 299,00

Gratis versie

Ja

Gratis proef

Ja

Implementatie

Cloud, SaaS, Web

Mobiel - iOS native

Mobiel - Android native

Training

Persoonlijk

Live online

Webinars

Documentatie

Ondersteuning

24/7 (contact met medewerker)

Kantooruren

Online

Functies van SoGoSurvey

Enquête software
Aangepaste onderzoek-URL's
E-mailmarketing
Locatieonderzoek
Logica voor overslaan
Mobiele enquête
Offline antwoorden verzamelen
Ondersteuning voor audio/beelden/video
Tools voor gegevensanalyse
Vraagstructuren
Vragenbibliotheek
Benchmarking
E-mail / online
Enquêtebeheer
Gegevensbeheer
Panelbeheer
Papiergebaseerd
Persoonlijk
Schadevergoedingsbeheer
Statistische analyse
Steekproefbeheer
Telefonisch

Reviews van SoGoSurvey

5 van 607 reviews worden weergegeven

In totaal
4.7/5
Gebruiksgemak
4.6/5
Klantenservice
4.7/5
Functies
4.6/5
Waar voor je geld
4.5/5

I use SoGoSurvey to create online forms and it gets the job done beautifully!

Beoordeeld op 7-12-2018
Kathryn H.
Registered Nurse
Ziekenhuis- en gezondheidszorgbranche, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer 
5/5
In totaal
5/5
Gebruiksgemak
4/5
Functies en functionaliteit
Klantenondersteuning
5/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: I work for a non-profit and I use SoGoSurvey to create online forms for volunteers to fill out and give me more information about them. I researched so many forms companies and didn't like how tedious the forms were to fill out online, or the price they were charging. (Most charge a monthly rate, and the volume of forms I will use each month didn't justify the cost.) With SoGoSurvey, filling the forms is simple and someone on a mobile device can do it as easily as someone sitting at a computer. The forms generated are clean, easy to read and allow some flexibility if you want to change up the design. I created a form using SoGoSurvey for my volunteers to give me basic info; then I created another form that volunteers can provide me with more background info and leave answers to open-ended questions. Finally, I have a reference form that I can email references. SoGoSurvey has made my job easier without sacrificing the quality/look of my forms. Best of all, it is free! If you are looking for a good forms software, give SoGoSurvey a try!

Pluspunten: This software doesn't have to be limited to creating feedback surveys. I actually use it to create online forms for my non-profit. I have a lot of volunteers who want to come and I needed a way to create easy-to-use forms for them to fill out and give me the info I need from them.
I started out using the "free" package and even under a pre-designed form, the software will allow you to go in and make changes to better reflect your needs. Just make sure you don't exceed the number of questions on the form or it will ask you to upgrade to a paid package.
Because I work for a non-profit, once I was able to prove that I am indeed non-profit and advertised for SoGoSurvey on my website, they actually allow me to use the next level paid plan for free!
I am very happy with SoGoSurvey and plan to continue using the software.
Another awesome feature is that our volunteers can be English/Spanish speaking and SoGoSurvey has the option of choosing the language for the survey at the click of a button. This is such a key feature and I love it. (you will have to be able to speak the language you create the forms in, SoGoSurvey doesn't actually translate the content for you.)

Minpunten: I think navigating the actual site takes some getting used to. Once you are in a form, keep in mind that you will only see the form "on top" of the pile. What this means is there is a number counter, and you must click the drop-down arrow to see the other numbers of other surveys in order to review your responses. I think this could be improved, I would especially like to see the name of the person who filled out the survey used as an indicator in the "pile" of responses, rather than just a number. Also, when I print survey results it can take up to 6 pages with a narrow column of data, rather than 3 pages where the data takes up the entire page. It would be nice if this could be adjusted.

User Friendly Software and Responsive Company

Beoordeeld op 26-12-2019
Cindy H.
Volunteer Coordinator
Uitvoerende kunsten, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer 
5/5
In totaal
5/5
Gebruiksgemak
5/5
Functies en functionaliteit
5/5
Klantenondersteuning
5/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: SoGoSurvey has exceptional customer service!!! This is the biggest reason I would choose to use SoGoSurvey. I LOVE the ease of building surveys, saving questions to use later, copying surveys to use again with minor edits, testing surveys, and looking at survey results. With the free non-profit upgrade we are able to get all the survey results we need to help our organization improve and meet the needs of our community. Downloading survey results is easy and the format of the results makes it easy to evaluate our results. Having used this survey company for a little more than a year, currently I have no reason to look for another survey company to use.

Pluspunten: Being able to save questions in a question bank, copy surveys to re-use after editing, and reviewing the survey before sending are wonderful features. I can send test surveys to others for review as well. Free upgrade for non-profit does increases our survey limit so we don't worry about losing survey results because we reached our limit. Customer service is the best with responses almost the minute you ask for help!!! This is huge for me! I hate waiting day(s) to get answers to solve problems I may encounter. I haven't had very many problems with SoGoSurvey, so I don't contact them often, but the few times I have, they have always responded promptly. We can download all the results we need, no need to print it all up in order to share with members of our organization.

Minpunten: Getting a QR code was not as intuitive as SurveyMonkey, but their customer service easily bypassed this problem. The benefits of SoGoSurvey heavily outweigh the few things I liked slightly better about SurveyMonkey. The first year we applied for the free upgrade we needed to provide a review of their product. Because we had not used them before this was a problem, but the company was willing to work with us on this so that we could provide an honest review.

Antwoord van de leverancier

van SoGoSurvey Enterprise op 2-1-2020

Cindy, thank you for such a thorough review! We are so happy to support non-profits like yours.

I have passed along your accolades to our support team. I know they will be very appreciative! :)

Easy to Use, Great Features for the Cost

Beoordeeld op 12-12-2019
Cris W.
Associate Professor
Hoger onderwijs, 501-1.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
5/5
In totaal
4/5
Gebruiksgemak
4/5
Functies en functionaliteit
5/5
Klantenondersteuning
4/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: I wanted a simple tool that I could use to create surveys including automatic responses so that I could continuously collect data on personality. SoGoSurvey was perfect for my needs - reasonably priced and including the features I needed. Embedding in my academic page is very easy and their customer service is very good.

Pluspunten: It's easy to use and allows me to group multiple questions into one category to report the results to participants. When participants know they will see their results, they are more likely to respond to the survey. I also feel that for the features provided, the software is reasonably priced. My institution purchases Qualtrics, and while excellent, that software is priced beyond the means of typical individual researchers.

Minpunten: Since I'm so interested in the reporting features for participants, I'd love to see more bells and whistles there - for example, the ability to automatically calculate the overall averages for categories and contrast that average with the participant's would be very helpful. However, I understand that such an advanced feature would be unreasonable for the charged price.

Antwoord van de leverancier

van SoGoSurvey Enterprise op 18-12-2019

As always, we're so pleased to be your platform of choice for your research, Cris. Thank you for taking the time to leave a detailed review!

Online survey tool that relies on most other competitors for it's product features

Beoordeeld op 30-1-2019
Geverifieerde reviewer
IT Professor
Informatiediensten, 5.001-10.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
3/5
In totaal
3/5
Gebruiksgemak
3/5
Functies en functionaliteit
4/5
Klantenondersteuning
1/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Good for use, heavy on pockets!

Pluspunten: Customer support is the main thing that I can talk about this survey software.
There are a bunch of people who constantly reply to our queries and issues, and get them fixed at high priorities when required.
The overall user interface is decent, although, it cannot be compared to the other brands.
It provides a wide variety of functionalities and tools and thus seems really great as and overall application. (All under one roof).
However, this sometimes looks densely populated when you are looking for one specific function and you have a lot of ways to do the same thing.
Creating and distributing surveys is the most basic part, but the reporting features makes the application really stand out!

Minpunten: It copies a lot of other survey tools and tries to replicate their premium functionalities.
The product management team seems to be pretty ordinary with their thinking and cannot go out of the box to widen the scopes of this application.
The tools are way too expensive and no comments on how their overall performance or scalability measures are!

Easy for All to Use

Beoordeeld op 14-1-2020
Valerie C.
Student
Schoolleiding, Zelfstandig ondernemer
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer 
5/5
In totaal
5/5
Gebruiksgemak
5/5
Functies en functionaliteit
5/5
Klantenondersteuning
5/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: They have great customer service, quick to respond with good information.

Pluspunten: This survey platform is so easy for both the administrator as well as the survey respondents to use.

Minpunten: Nothing, it works great. I don’t have anything bad to say about it.

Antwoord van de leverancier

van SoGoSurvey op 15-1-2020

We love hearing this, Valerie! Best of luck with your future research. :)