VidCruiter

Great service

Opmerkingen: I use vidCruiter daily. They provide great service and support. Making my life as a recruiter easier. The interface is easy to use. All the features help me organize and track all of my candidates.

Pluspunten:

Keeps me organized, and helps me track candidates

Minpunten:

Sometimes it can be slow and doesn't work as fast as I want it to.

VidCruiter is warmly recommanded !

Opmerkingen: With Covid-19, we needed to organize online interview to not block our recrutment process for the Belgian government. We often use study cases and we needed a tool wich allow to do that in a safe environnment to avoid cheating. Now, we can !

Pluspunten:

You can personnalize and adapt the tool following your needs and your company's process. The sky is (almost) the limit for the support team wich is friendly and very costumer oriented. They always find a solution to your questions (even though you have very special asks and process like us ^^)

Minpunten:

There are so many possiblities and a such flexibility that it's impossible to use it and personnalize it by yourself without a strong support (wich is provised !) and practice (but once again, the support team helps you at every step).

Not very interesting or engaging

Opmerkingen: Recruiting has been made easier with Vidcruiter.

Pluspunten:

I found Vidcruiter to be a novel concept and a helpful element o the recruiting process to an extent.

I love using VidCruiter!

Opmerkingen: Since day one, our Account Manager has been very helpful and always friendly and understanding. If we have a problem, we don't have to wait longer than a few days to get it resolved. Their customer service is very friendly and informative, and always eager to help out.

Pluspunten:

I love how easy it is to use. Even things that seem somewhat intricate, their customer service is great and they're always there to help you.

Minpunten:

There are some features that I believe should be added such as having certain hiring managers automatically tagged to a location, or to be able to filter tagged candidates to the top of each position. But overall, it's very easy to use.

K-12 School -- it works for us

Opmerkingen: We are a network of charter schools in Philadelphia. Our recruitment team uses VidCruiter software in conjunction with Salesforce. We signed up for VidCruiter so that we could free up recruiter time during phone interviews. We were limited in the number of people that we could conduct phone interviews with, so our process relied very heavily on resume screening. VidCruiter has allowed us to interview FAR more people and to consider people seriously beyond a resume. Candidates enjoy the flexibility in scheduling and the ability to re-record their answers. As a recruiter, it is nice to reserve phone interviews for critical roles or follow up questions.

Pluspunten:

Customer support is amazing. Delightful, really. Replies are fast and issues are resolved quickly. It is very much a selling point that has allowed us to renew for the last couple of years.

Minpunten:

Occasionally, video load time lags both as a reviewer and for candidate participants. I'm not sure why. As a reviewer, this means it takes me a bit longer than I'd like to watch a video because it will stream the first few seconds and I have to keep pausing it to let it buffer. I am confident that it isn't my internet connection because I can easily enjoy Netflix and YouTube without this issue. The way of creating positions and adding questions to positions is a more time consuming than I'd like. For me, this is where I lean on the support team who graciously create positions for me in what seems like lightening speed.