Wie gebruikt deze software?

Voor marketingprofessionals, professionals in de klantenservice, docenten/trainers, verkoopprofessionals in bedrijven van elke omvang die op een boeiende manier inzichten van hun publiek willen verzamelen.

Gemiddelde scores

120 beoordelingen
  • In totaal 4.6/5
  • Gebruiksgemak 4.6/5
  • Klantenservice 4.6/5
  • Functies 4.5/5
  • Waar voor je geld 4.4/5

Productgegevens

Leveranciergegevens

  • Survey Anyplace
  • http://surveyanyplace.com/
  • Opgericht in 2011

Over Survey Anyplace

Heb je genoeg van saaie enquêtes? Je bent niet de enige… Surveye Anyplace richt zich op het creëren van leuke, mobiele en interactieve quizzen en enquêtes. Het soort waarmee je de betrokkenheid van je publiek kunt vergroten en dat ruimte overlaat voor je eigen merkidentiteit of persoonlijkheid. Deze modern ogende enquêtes nodigen uit tot reageren en zijn eenvoudig te gebruiken met behulp van de nieuwste mobiele functies - en dit past precies bij je doelgroep. En je krijgt meer en betere feedback!

Functies van Survey Anyplace

  • Certificeringsbeheer
  • Enquêtes
  • Geïndividualiseerde beoordelingen
  • Samenwerking tussen meerdere gebruikers
  • Scores
  • Surveilleren
  • Tests en toetsen maken
  • Vaardigheidstests
  • Aangepaste onderzoek-URL's
  • E-mailmarketing
  • Locatieonderzoek
  • Logica voor overslaan
  • Mobiele enquête
  • Offline antwoorden verzamelen
  • Ondersteuning voor audio/beelden/video
  • Tools voor gegevensanalyse
  • Vraagstructuren
  • Vragenbibliotheek

De nuttigste reviews van Survey Anyplace

Great survey tool, 100% recommended

Beoordeeld op 24-6-2019
David C.
Head of Marketing
Informatietechnologie en -diensten, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer 
5/5
In totaal
5/5
Gebruiksgemak
5/5
Functies en functionaliteit
5/5
Klantenondersteuning
5/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: We started with primitive surveys like checkbox's and other very simple ones. After exploring SurveyAnyplace, our surveys became more complex, providing more value to us.

Pluspunten: Survey Anyplace is the perfect survey solution, has more features than Survey Monkey or Typeform combined, the user interface is very easy to understand and navigate and help is always available in multiple forms. The possibility of downloading a custom PDF report for our respondents after taking a questionnaire is a gem that you can't find anywhere else in the survey software/assessment software space.

Minpunten: I haven't had any particular problems with the product yet, unlike with buggy competitors, survey anyplace seems to have their product well maintained.

Comprehensive Functionality

Beoordeeld op 25-11-2019
Ali A.
Student
Logistiek en toeleveringsketen, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer 
5/5
In totaal
5/5
Gebruiksgemak
5/5
Functies en functionaliteit
5/5
Klantenondersteuning
4/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: I came across Survey Anyplace from Google when I was looking for a very interactive survey design logic that chooses random questions from a pool. I have been using it since.

Pluspunten: 1. Very easy to learn the interface.
2. Random select questions from a pool, for complex survey design.
3. Custom questions using coding. For example you can include tables.
4. Fast servers.
5. Very mobile-friendly.
6. Survey Result is very clear, with charts and figures.

Minpunten: 1. No pre-defined CS design.
2. Costly for some firms.

Great feature set with outdated UI

Beoordeeld op 7-11-2019
Jorge L.
Marketing Systems Manager
Professionele training en coaching, 13-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer 
4/5
In totaal
3/5
Gebruiksgemak
4/5
Functies en functionaliteit
Klantenondersteuning
3/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Since Survey Anyplace works seamlessly with Zapier, we've got an advanced automatic flow of surveys for our business that are easy to identify/manage/report using the custom fields functionality making it a cheap solution for a big challenge.

Pluspunten: Survey Anyplace is customizable enough for the needs of our company and the price point is still pretty acceptable. They allow a nice set of features since the second pricing tier, so you don't have to go all the way up to get advanced features going.

Minpunten: The UI is disappointing for a software running in 2019. You feel like some things are not going to work because of how they look. Also, if you have multiple people needing to access the platform at the same time, you're forced to pay the third pricing tier or more in order to have this basic functionality, as the first two tiers allows only one concurrent user that kicks out whoever else has an open session.

Disappointed

Beoordeeld op 11-10-2016
Heather G.
Bron van de reviewer 
2/5
In totaal
2/5
Gebruiksgemak
1/5
Functies en functionaliteit
1/5
Klantenondersteuning
2/5
Waar voor je geld

Opmerkingen: I was originally excited to find the software as it allowed for offline collection. Set up was easy but once we started collecting information everything fell apart. I spent over 6 hours trying to get a hold of someone on their chat (as there is no other way to get a hold of someone) and then another long period of time (when up against hard deadlines) to get issues and questions resolved. After the first issue was cleared up (after a couple days) there was some sort of update ran that cause us to have to reset the entire app midway through our show (causing us a lot of stress). We didn't feel that Survey Anyplace was at all sorry about the amount of extra work and money it cost us. We had to expedite a new ipad to set up their app again (plus travel to and from our tradeshow), we had to have key management spend a lot of time trying to handle the issue with them, and had a large amount of angry customers during the few hours at the show we were no longer able to collect information (they were angry as each person we collected had a chance to win a prize). This cost us business and made the company look bad. The software looked nice but not worth the time of money so I would not recommend it.

Antwoord van de leverancier

van Survey Anyplace op 21-10-2016

Hi Heather,
I am very sorry to hear that you are not satisfied.
For offline response collection, the successful operation of our app is dependent of a number of factors such as the cache & private browsing settings and the version of the browser.
These critical factors were not sufficiently communicated to you. Given the impact that this can have, we have adapted our documentation and we will make sure to communicate this very clearly to future users.
As for the issue resolution, we try our best to solve issues within the shortest time - I understood your issue was solved 3 hours after its discovery.
It is true that we do not foresee 24/7 real-time support in our standard plans. In our experience, the level of support that we provide is sufficient for most users.
That being said, a 24/7 hotline is certainly a specific support option for us to consider in the future, for users who need real-time support during trade shows or events.
Wishing you all the best,
Stefan (CEO)

Prefilled fields & nice workflow

Beoordeeld op 9-12-2019
Jasper S.
Customer Success Manager
Marketing en reclame, 13-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer 
5/5
In totaal
5/5
Gebruiksgemak
4/5
Functies en functionaliteit
5/5
Klantenondersteuning
5/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: As a Customer Success Manager, I use Survey Anyplace to gather customer satisfaction and feedback. Next to that we implemented it on some of our clients websites to allow site visitors to request detailed pricing offers based on their product preferences.

Pluspunten: I like the easy flow of setting up newsurveys the most.

Minpunten: What I like least about this software is the way question logic is being handled.

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