Wat is Pointerpro?
Pointerpro is een softwareplatform waarmee je online assessments met autogegenereerde gepersonaliseerde rapporten. Ontdek waarom zowel bedrijven zoals Capgemini, EDF en Bare International als vele consulting en coaching bedrijven hun persoonlijk advies automatiseren met Pointerpro. Of het nu is om je business te schalen, om lead te generen of om tijd uit te sparen via automatisatie, Pointerpro maakt het je makkelijk. Start je 7 dagen gratis trial vandaag.
Wie gebruikt Pointerpro?
Bedrijven zoals Capgemini, Eneco, EDF, Bare International en expert advisors zoals alle types consultants en coaches personalizeren het aanleveren van persoonlijk advies met Pointerpro.
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Reviews over Pointerpro
Great survey tool, 100% recommended
Opmerkingen: We started with primitive surveys like checkbox's and other very simple ones. After exploring SurveyAnyplace, our surveys became more complex, providing more value to us.
Survey Anyplace is the perfect survey solution, has more features than Survey Monkey or Typeform combined, the user interface is very easy to understand and navigate and help is always available in multiple forms. The possibility of downloading a custom PDF report for our respondents after taking a questionnaire is a gem that you can't find anywhere else in the survey software/assessment software space.
I haven't had any particular problems with the product yet, unlike with buggy competitors, survey anyplace seems to have their product well maintained.
Great product, highly recommend
Pointerpro is packed with features and options for survey building. They also offer the possibility to use custom coding for questions and they have a solid logic building system.
Their ReportR capabilities are really nice, but also hard to grasp. You need all the documentation + help from support to get a decent designed pdf.
6 maanden geleden
Thank you for the nice review. As we want to take into account our customer's feedback, we worked hard on improving our Report Builder feature. Since last week our renewed Report Builder went live. The drag-and-drop functionality has arrived and everything is way more instinctive and easy on the eyes! Our team has already prepared several resources for you to allow for an easy start with this exciting new development. Watch Anna's intro video --> https://www.loom.com/share/732abfc6ec4841f9befe831a76795d8c Create your first PDF --> https://help.pointerpro.com/en/support/solutions/articles/35000206019-create-your-first-pdf-with-renewed-report-builder
Opmerkingen: Overall, my experience with Pointerpro was positive. The intuitive interface and excellent customer support made it a pleasure to use. The platform provided a range of useful features and tools that streamlined my tasks and improved productivity. Although there were some limitations in terms of customization options, it did not significantly hinder the overall experience. Pointerpro proved to be a reliable and efficient solution for my needs, and I would recommend it to others looking for a user-friendly platform with great customer support.
One of the things I liked most about Pointerpro was its intuitive and user-friendly interface. Navigating through the platform was seamless, and it was easy to access and manage the various features and tools it offered. The layout was well-organized, making it convenient to find and use the necessary functionalities. Additionally, the customer support provided by the Pointerpro team was exceptional. They were responsive, knowledgeable, and always ready to assist with any inquiries or issues that arose.
While Pointerpro had many positive aspects, one thing I liked least was the limited customization options. There were certain elements and settings that I wished I could modify or personalize to better align with my specific needs and preferences. Having more flexibility in tailoring the platform to suit individual requirements would have been beneficial.
Opmerkingen: I was originally excited to find the software as it allowed for offline collection. Set up was easy but once we started collecting information everything fell apart. I spent over 6 hours trying to get a hold of someone on their chat (as there is no other way to get a hold of someone) and then another long period of time (when up against hard deadlines) to get issues and questions resolved. After the first issue was cleared up (after a couple days) there was some sort of update ran that cause us to have to reset the entire app midway through our show (causing us a lot of stress). We didn't feel that Survey Anyplace was at all sorry about the amount of extra work and money it cost us. We had to expedite a new ipad to set up their app again (plus travel to and from our tradeshow), we had to have key management spend a lot of time trying to handle the issue with them, and had a large amount of angry customers during the few hours at the show we were no longer able to collect information (they were angry as each person we collected had a chance to win a prize). This cost us business and made the company look bad. The software looked nice but not worth the time of money so I would not recommend it.
7 jaar geleden
Hi Heather, I am very sorry to hear that you are not satisfied. For offline response collection, the successful operation of our app is dependent of a number of factors such as the cache & private browsing settings and the version of the browser. These critical factors were not sufficiently communicated to you. Given the impact that this can have, we have adapted our documentation and we will make sure to communicate this very clearly to future users. As for the issue resolution, we try our best to solve issues within the shortest time - I understood your issue was solved 3 hours after its discovery. It is true that we do not foresee 24/7 real-time support in our standard plans. In our experience, the level of support that we provide is sufficient for most users. That being said, a 24/7 hotline is certainly a specific support option for us to consider in the future, for users who need real-time support during trade shows or events. Wishing you all the best, Stefan (CEO)
Opmerkingen: Really good.
Strong features, especially for an early stage product. Superb customer service that really helped with the design, implementation, and onboarding.
Some features can be further developed at future iterations of the product.