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Wat is Docebo?

Docebo is een leerplatform op basis van kunstmatige intelligentie en verandert de manier waarop mensen leren op de werkvloer. Docebo heeft klanten in meer dan 80 landen over de hele wereld en is beschikbaar in meer dan 40 talen, waardoor het een perfect AI-leerplatform is voor bedrijven van over de hele wereld. Docebo is het enige leerplatform dat formeel, sociaal en ervaringsgericht onderwijs combineert met competentiemanagement voor optimale leerprestaties.

Wie gebruikt Docebo?

Docebo is een flexibele, schaalbare oplossing die is afgestemd op de behoeften van bedrijven van elke omvang, van kleine en middelgrote bedrijven tot grote bedrijven en ondernemingen.

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Twijfels over Docebo? Vergelijk met een populair alternatief

Docebo

Docebo

4,3 (179)
US$ 25.000,00
jaar
Gratis versie
Gratis proefversie
85
43
4,2 (179)
4,1 (179)
4,1 (179)
VS.
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Prijs-kwaliteitverhouding
Klantenservice
US$ 69,00
jaar
Gratis versie
Gratis proefversie
91
31
4,6 (532)
4,7 (532)
4,6 (532)
Groene beoordelingsbalken geven het winnende product aan, op basis van de gemiddelde beoordeling en het aantal reviews.

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Reviews over Docebo

Gemiddelde score

In totaal
4,3
Gebruiksgemak
4,2
Klantenservice
4,1
Functies
4,1
Prijs-kwaliteitverhouding
4,1

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001
Joao
Joao
HR L&D Specialist in Japan
Geverifieerde LinkedIn-gebruiker
Fabricage van elektrische/elektronische producten, 5.001-10.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Learning Management System That Matches an Array of Business Cases

5,0 6 maanden geleden

Opmerkingen: We are now able to launch training globally, while adjusting based on local needs. Additionally, we will be able to train external audiences soon!

Pluspunten:

The product was relatively easy to launch and relatively straightforward. Creating and managing rulesets within the system is easy as well.

Minpunten:

Main parts Docebo could improve on would be mass course management and web conferencing integration. The system can do both, but for mass course management, as previously mentioned, it is a bit difficult to apply rules on scale.For web conferencing integration, the system should not need to have an integration per user. That, or Docebo can create its own internal web conferencing offering.

Steven
Steven
Operation Managers in VS
Geverifieerde LinkedIn-gebruiker
Computersoftware, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Growing and willing to engage with the customers

4,0 5 maanden geleden

Opmerkingen: As a growing company in the Extended Enterprise market, they are willing to work closely with their customers to understand their use case and learn. This is big for us as we're willing to assist them and see them become a top tier vendor for EXE. They have allowed us to consolidate from 6 LMSs down to 1 which has lead to savings overall.

Pluspunten:

Docebo is working to grow their platform, and is gathering feedback from their customers to make sure it's going to meet their needs. As an extended enterprise customer we have specific needs that many LMS vendors can't meet, but Docebo wants to expand their footprint in that market, so they are listening. They also have a growing community of users that engage with one another and want to see the system evolve.

Minpunten:

While they are working to create innovative and engaging functionality, sometimes they move too fast to get it out the door and it's not ready yet or move on from older functionality that still needs optimizations.

Misty Lyn
Associate Director, Advanced Training in VS
Management non-profit organisaties, 5.001-10.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Why I like Docebo Learn

5,0 4 weken geleden Nieuw

Opmerkingen: Overall the experience with Docebo has been positive. They are very engaged with me & when I was at their annual meeting, the account manager introduced me to people who could help in some things he knew I would be interested in. Just one more reason to appreciate the customer experience with them.

Pluspunten:

Docebo has a platform that we can grow into. They make updates that make the organization look good, as it keeps the learner view and/or experience fresh. The customer service aspect is very good - there is a chat & a knowledge library & community at your fingertips. And they have a system of upvoting ideas that the community may make.

Minpunten:

When setting up your system, there are a lot of things to do. One of the frustrating things can be the number of clicks to create something.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Schoolleiding, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Customer support is essentially non-existent below Enterprise level

2,0 5 jaar geleden

Opmerkingen: Our biggest mistake was not doing a better job of gauging the level of customer support we would receive as a "basic" user. At our level, Docebo offers no implementation support and very little admin training before you go live. It is essentially an unsupported product. Our sole recourse for help became tech support tickets, and for much of the time we were customers, the Docebo team was facing a massive backlog of these tickets. It wasn't uncommon to wait two weeks for a response to a simple technical issue. What really caused massive frustration internally was Docebo's insistence that we either upgrade to the Enterprise service level or continue to experience similar failures. Time and time we tried to work with them to find ways to stabilize our situation, and we were willing to pay more for additional services. Docebo would not even begin to negotiate with us. I personally felt they took zero accountability for our team's success with their platform, and as paying customer of any level, that is unacceptable and insulting. Unless you have a crack team of LMS admin experts and instructional designers who can pick up Docebo's slack, I recommend you stay far, far away from this company.

Pluspunten:

Docebo is forward-thinking and definitely has some good ideas in theory. It initially attracted our company based on its clean user interface and entry-level price point.

Minpunten:

Their webinar integration functions caused massive headaches for our staff and users. Integrations would fail without warning, and Docebo support was never willing or able to help us find a permanent solution. Webinar failures caused a great deal of frustration among our users and discouraged repeated use. Additionally, there are quite a few bugs in their user management and notification management admin features. Our staff spent a massive amount of time opening tech support tickets for these issues and trying to get them "elevated" in order that they may actually be addressed. While most issues were relatively small, added together they played a large role in killing our team's momentum. Finally, the general intuitiveness of the admin menu and setup is below par. Numerous important functions are buried in sub-menus or require strange, unexplained box-checking. It doesn't help that their Knowledge Base only provides superficial introductions to these processes.

Sheri
Instructional Designer in VS
Bouw, 501-1.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

My favorite LMS!

5,0 4 maanden geleden

Opmerkingen: I've used Docebo with two different companies. I've had an overall good experience and would choose it again. Most of my everyday tasks work well and are easy to use.

Pluspunten:

I love the way users, courses, lesson plans, and reporting are organized. I can generally configure the platform to do what I need to do regarding managing users and tracking course completions/scores. I also love how the dashboard and buttons can be customized. I was able to configure the look and feel of the platform to match our branding.

Minpunten:

My least favorite aspect is the difficulty of trying to troubleshoot bugs in the system. We've had some tracking issues without Docebo Marketplace content that haven't been able to be resolved. When I have to ask IT for help, my requests are generally unresolved.