NCR Counterpoint

NCR Counterpoint

door NCR

Wie gebruikt NCR Counterpoint?

A retail management system designed for the apparel, footwear, sporting goods, lawn and garden, and footwear industries.

Wat is NCR Counterpoint?

NCR Counterpoint includes robust point-of-sale, inventory management software, built-in customer loyalty, automated purchasing, and configurable reporting capabilities. Extend your business through integrated email marketing, mobile POS, and eCommerce options to give your customers a seamless shopping experience. NCR Counterpoint is a scalable solution that could be adapted to different operation sizes, layouts and formats.

NCR Counterpoint - Details

NCR

http://www.ncr.com

Opgericht in 1884

NCR Counterpoint - Prijsoverzicht

NCR Counterpoint heeft geen gratis versie en biedt geen gratis proefperiode. Hieronder vindt u extra prijsinformatie voor NCR Counterpoint.

Prijsinformatie

Contact NCR for pricing details.

Gratis versie

Nee

Gratis proef

Nee

Implementatie

Cloud, SaaS, Web

Geïnstalleerd - Windows

Functies van NCR Counterpoint

Kassasystemen
Beheer van cadeaubonnen
Elektronische handtekening
Kassasystemen voor restaurants
Kortingsbeheer
Loyaliteitsprogramma
Multilocatie
Profielen van klantenaccounts
Provisiebeheer
Retail POS
Retourbeheer
Streepjescodes scannen
eCommerce-integratie
CRM
E-mailmarketing
Inkooporderbeheer
Loyaliteitsprogramma
Multilocatie
Orderbeheer
Personeelsbeheer
Postorder
Provisiebeheer
Rapportage en analyse
Retourbeheer
Voorraadbeheersysteem
eCommerce

De leverancier heeft deze informatie niet opgegeven.

Reviews van NCR Counterpoint

5 van 104 reviews worden weergegeven

In totaal
3.7/5
Gebruiksgemak
3.7/5
Klantenservice
3.5/5
Functies
3.7/5
Waar voor je geld
3.5/5
Beoordeeld op 8-10-2018
Tim S.
CEO & Owner
Computersoftware, 13-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
Bron: GetApp
5/5
In totaal
4/5
Gebruiksgemak
5/5
Functies en functionaliteit
5/5
Klantenondersteuning
5/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

A Review On NCR Counterpoint

Beoordeeld op 21-4-2016
Lars C.
Corporate Salesperson
Detailhandel, 13-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer 
Bron: GetApp
4/5
In totaal
4/5
Gebruiksgemak
Functies en functionaliteit
3/5
Klantenondersteuning
4/5
Waar voor je geld

Opmerkingen: We have been using NCR Counterpoint at our computer retail store for years now, and despite some of the flaws, it has been an invaluable tool for our daily operations. It's not too complicated to learn how to use this, if you devote some time to learn the different features & procedures necessary for functionality. It is mostly reliable and stable, barring a few instances where it can seem unstable or glitchy. Didn't have a chance to use customer service, so I can't really comment on that. Our internal IT takes care of all the issues, and they seem to be able to be resolved fine, so I can only give 3 stars.

Pluspunten: NCR Counterpoint is able to keep track of past retail sales tickets and invoices, as well as allowing to reprint past receipts/invoices through various search filters. NCR Counterpoint also allows us do a quick refund after return on the customer's same card swiped, as long as it is on the same day. NCR Counterpoint has a way to quickly view the available inventory stock for a particular item across all of our registered store locations.

Minpunten: Sometimes NCR Counterpoint will crash when minimized or hidden, and you would immediately lose the ticket that you are working on, making it unable to be recovered at all. NCR Counterpoint also closes the Ticket Query/Entry window automatically after making and order or quote, it would be better if it stayed open so you can quickly jump to the next ticket without having to retype your password all the time.

Server based and super customizable.

Beoordeeld op 25-6-2018
Michael M.
operations manager
13-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
4/5
In totaal
5/5
Gebruiksgemak
5/5
Functies en functionaliteit
5/5
Klantenondersteuning
3/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: One of the most complete Pos systems I've ever used. It is a true Point of sale, not cloud based. everything can be housed internally

Pluspunten: When We used counterpoint it was an amazing program, you could build and customize every aspect of the experience. any report could be built and implemented relatively quickly. items were easy to create, you could time in/out all of your logistical data was there as well. customer service was great as well, very fast and friendly service. software was included as well, it was truely an all in one service.

Minpunten: This can be a very expensive system to use and is server based. If your server is not well maintained then you will have issues, if you don't have the capital to invest in the hardware then this is not for you either.

Strong on retail weak on purchasing and other areas.

Beoordeeld op 13-11-2018
Gerald A.
Company Owner
Detailhandel, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
3/5
In totaal
3/5
Gebruiksgemak
3/5
Functies en functionaliteit
3/5
Klantenondersteuning
3/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: As a software they have some work to do.

Pluspunten: I have been using CP for years now. Not a bad software but NCR will not address the issue in purchasing for restocking a non selling location such as a warehouse, you will have to do that manually, very poor. It is also weak on automation and managing bins on locations. To develop these area you will have to pay to customize an already expensive software. Reporting is also not the best since this software is quite old now and it seems that NCR has stopped doing much developments.

Minpunten: Purchasing for non selling locations and bin location management. Also reporting.

Great product that handles multiple functions

Beoordeeld op 8-3-2018
Maria W.
Recruiter
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
4/5
In totaal
3/5
Gebruiksgemak
3/5
Functies en functionaliteit
2/5
Klantenondersteuning
3/5
Waar voor je geld

Pluspunten: NCR has multiple functionalities, from POS, scanning, touch screen, cash capabilities, time punches.

Minpunten: When one function is down it causes the dominos effect and affects the other functions as well. Customer service is no help you'll find your self with three phone calls three different reference numbers and the issue still not fixed