Verizon Connect

door Verizon Connect

Wie gebruikt Verizon Connect?

Klein tot middelgroot bedrijf met wagenpark van 5 of meer voertuigen.

Wat is Verizon Connect?

De software voor wagenparkbeheer van Verizon Connect voor kleine tot middelgrote bedrijven kan je helpen zowel verborgen kosten als het potentieel voor grotere efficiëntie te ontdekken. Gebruik de slimme dashboards en rapportagetools om trends te analyseren en de prestaties van je wagenpark nauwkeurig te meten. Met 24-uurscontrole kun je op een effectieve manier onveilig gedrag, ongeautoriseerd gebruik of afwijkingen van de standaardprocedure beheren. Je zult snel ontdekken waar je kunt besparen en hoe je een efficiënter wagenpark kunt exploiteren.

Verizon Connect - Details

Verizon Connect

https://www.verizonconnect.com

Opgericht in 2003

Ondersteuning

  • Kantooruren
  • Online

Implementatie

  • Cloud, SaaS, Web

Training

  • Live online
  • Webinars
  • Documentatie
Verizon Connect-video
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Verizon Connect - prijsoverzicht

Verizon Connect heeft geen gratis versie en biedt geen gratis proefperiode.


Gratis versie

Nee

Gratis proef

Nee

Functies van Verizon Connect

  • Betalingen innen in de buitendienst
  • Contactendatabase
  • Contractbeheer
  • Elektronische handtekening
  • Factureren
  • Mobiele toegang
  • Offertes
  • Online tijdklok
  • Plannen
  • Routering
  • Verzendbeheer
  • Volgen van servicegeschiedenis
  • Voorraadbeheer
  • Werkorderbeheer

Bekijk de volledige lijst van Field service software

  • Bandenbeheer
  • Brandstofbeheer
  • GPS-tracking
  • Inspectiebeheer
  • Kilometerstanden bijhouden
  • Motorvoertuigenpark
  • Onderhoudsbeheer
  • Personeelsbeheer
  • Rapportage van incidenten
  • Routering
  • VIN-lookup
  • Verzendbeheer
  • Voorraadbeheer
  • Werkorderbeheer

Bekijk de volledige lijst van Fleet management software

  • Assets volgen
  • Beheer van chauffeurs
  • Bijhouden in realtime
  • Historische verslaglegging
  • Mensen volgen
  • Mobiel bijhouden
  • Routering
  • Status bijhouden
  • Territoriumbeheer
  • Voertuigen bijhouden
  • Waarschuwingen/Meldingen

Bekijk de volledige lijst van GPS-tracking software

  • Assets volgen
  • Audittrails
  • Gegevens zoeken
  • Kloktijden personeel
  • Overtredingen bijhouden
  • Toegangsrechten voor gebruikers
  • Voor chauffeurs
  • Voor piloten

Bekijk de volledige lijst van Logboek software

  • Beheer van chauffeurs
  • Beladingsoptimalisatie
  • Factureren
  • Kilometerstanden bijhouden
  • Offertes
  • Onderhoudsbeheer
  • Plannen
  • Reisverslagen
  • Routering
  • Vereffeningen met chauffeurs
  • Verzendbeheer
  • Voertuigbeheer

Bekijk de volledige lijst van Trucking software

  • Bandenbeheer
  • Beheer van onderdelenvoorraad
  • Brandstoffen bijhouden
  • Garanties bijhouden
  • Kosten bijhouden
  • Onderhoudsplanning
  • Reparatie bijhouden
  • Voertuiginformatie
  • Volgen van servicegeschiedenis
  • Werkorderbeheer

Bekijk de volledige lijst van Wagenparkbeheer software

Verizon Connect alternatieven

Meer alternatieven voor Verizon Connect

Reviews van Verizon Connect

5 van 497 reviews worden weergegeven

In totaal
3,4/5
Gebruiksgemak
3,6/5
Klantenservice
2,9/5
Functies
3,4/5
Waar voor je geld
3/5
Cindy B.
Closeout Specialist & HR Administrator
Telecommunicatie, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 21-5-2018

"It's one of the best purchases our company ever made."

Opmerkingen: We love this software, and we have cut down on employees unapproved use of company vehicles and improved employee driving safety by using it.

Pluspunten: We've been using Fleetmatics, now Verizon Reveal, for years. We initially signed up with them because we wanted to keep track of what employees were doing in our company vehicles, but this software is capable of so much more. From tracking our oil changes to sending us alerts when employees are speeding, we use this every day. The customer service is amazing also, and there's a pretty nice referral program.

Minpunten: It recently went through a revamp, and we did a training for the new system about a year before it was actually released. It was a little bit of a messy transition, but once we downloaded the new apps to our phones and got over the hump of getting everyone back on the same page, it's been amazing. The upgraded graphical user interface and new features are great.

  • Bron van de reviewer 
  • Beoordeeld op 21-5-2018
Buz P.
President
Bouw, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    4/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 25-6-2019

"Verizon Connect is a good product"

Opmerkingen: In the construction business we are able to see where our trucks are located at all times. We are able to monitor any type of speeding and also unauthorized use of vehicles. Also we are able to see where our vehicles are and not waste a phone call.

Pluspunten: Verizon installed the trackers and helped us set them up. Verizon was very professional throughout this whole process and stuck to their commitments and appointments. When we have issues cutomer service is always a phone call away.

Minpunten: Even though the trackers were installed for free ... I feel that the monthly service is too expensive. It seems maybe you could get incentives or price breaks.

  • Bron van de reviewer 
  • Beoordeeld op 25-6-2019
Robin M.
CEO/Director
Consumentendiensten, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    3/5
  • Gebruiksgemak
    3/5
  • Functies en functionaliteit
    3/5
  • Klantenondersteuning
    1/5
  • Waar voor je geld
    1/5
  • Waarschijnlijkheid van aanbeveling
    0/10
  • Bron van de reviewer 
  • Beoordeeld op 4-1-2019

"Verizon Connect Autorenewal sham"

Opmerkingen: Awful.

Pluspunten: I'm too disturbed by the customer service to comment positively about the software

Minpunten: We had been with Fleetmatics/Verizon Connect for 12 years. We rec'd little support though a couple of years back, a sales rep called to have us sign a new contract with an annual autorenewal. This November we were researching Fleet tracking options and called F/VC to find out when our contract was up. We were told at the end of January so mid-December, we reached out to them to tell them that we weren't going to renew (we found another provider with more services and lower prices) and asked what we needed to do. The man who introduced himself as our "Customer Success Partner" told me that our contract requires 60 days notification so we were stuck through Jan 2020. I explained that we hadn't been informed that when we called. He sent me a copy of the contract and told me "too bad" that my company should understand who it is doing business with. He said in no uncertain terms we were locked in through Jan 2020. I asked to speak to his manager but was told she was out of the office but well aware so if I called her the next day, I wouldn't have any better success. I did a search on New York State law and learned that a contract w/ autorenewal needing notice of more than 30 days requires the vendor to notify the signee of their renewal timing by certified mail (or in person) betwn 15-30 days of the deadline or it's not enforceable. Within 24 hours I received confirmation that the contract will terminated this January and not the following!

  • Bron van de reviewer 
  • Beoordeeld op 4-1-2019
Jamie D.
Owner
Bouw, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    1/5
  • Gebruiksgemak
    2/5
  • Functies en functionaliteit
    1/5
  • Klantenondersteuning
    1/5
  • Waar voor je geld
    1/5
  • Waarschijnlijkheid van aanbeveling
    0/10
  • Bron van de reviewer 
  • Beoordeeld op 18-8-2020

"Avoid this company at all cost"

Opmerkingen: Horrendous. From the first day to today.

Pluspunten: Very little good about this product when compared to the alternative products we use which are significantly cheaper and more robust

Minpunten: Lengthy list. In the past 6 months the following has happened.
1) tracker failed and it took them over 8 weeks to send us a replacement. When they tried to book the installation it took even longer. Comment from the rep was that they can’t get anyone to install their products for them. When they finally did have someone come out his comment was that we were lucky the vehicle ran at all considering the job the original installer from Verizon did.
2 our service representative sent out a mass email and “forgot” to blind copy everyone. I have since seen a significant increase in mail from people that shouldn’t have my email address. What do you expect when you share 685 peoples emails with random strangers. 3 I have asked several times to speak with a supervisor to address some of the concerns. That was a month ago. Still have yet to hear from them. 4 their new processing system has issues applying Payments. So when you do pay, they still dump you into their collections process with numerous threatening calls which are automated and require you to call them back. 5 When you do call them back, you will be on hold a minimum of 40 minutes and when they state they see the issue and how to resolve it, they still don’t resolve it resulting in continued calls 6 be very very careful of the cancellation terms. Even when you do follow it to the letter they may not process the cancellation. Best recommendation is to use absolutely anyone else. Anyone else.

  • Bron van de reviewer 
  • Beoordeeld op 18-8-2020
April M.
scheduling coordinator
Bouw, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    4/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    4/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    8/10
  • Bron van de reviewer 
  • Beoordeeld op 11-6-2020

"Good but could be better"

Opmerkingen: I love that I am able to see what my guys are doing at all times every day. It makes it easier for me to tell my customers when my technicians will be there where they are and how long they have been there. I like that I am able to help my guys out by using the maps to give them directions when needed.

Pluspunten: I like that I am able to keep track of my guys with the GPS system they have to offer. I am able to see speed, accidents, engine failures, oil changes and so much more. I am able to locate them ion real time so I always know where they are. It has a lot of features that can be used to help me navigate my guys and get them where they need to be.

Minpunten: The system will sometime glitch out and will not refresh. I have to reload the program a lot because it does this very often and I am unable to just refresh to solve the issue. Sometimes even after re loading I have to do it a second time to correct the issue. Its a tad bit hard to use some of the features as there are not many instructions.

  • Bron van de reviewer 
  • Beoordeeld op 11-6-2020