Regpack
door Regpack
Wie gebruikt Regpack?
Organisaties die uren willen besparen, snel betaald willen worden, omzet willen verhogen en het aantal inschrijvingen willen vergroten. Complexe creatieopties en geïntegreerde betalingen automatiseren en stroomlijnen inschrijvingen en betalingen.
Wat is Regpack?
Regpack is een uitgebreid online registratieplatform dat internationaal wordt vertrouwd door meer dan 7000 organisaties. Regpack biedt de tools die je nodig hebt om elk aspect van je evenement of programma te beheren, waaronder flexibele creatie van formulieren, realtime dynamische rapportage, geïntegreerde online betalingen, automatische betalingsregelingen, variabele prijzen en meer. Klanten zien een toename van het aantal inschrijvingen en de omzetgroei en zijn efficiënter in de dagelijkse beheerstaken.
Regpack - Details
Regpack
http://www.regpacks.com
Opgericht in 2010
Regpack - Prijsoverzicht
Regpack heeft geen gratis versie maar biedt wel een gratis proefperiode. Regpack betaalde versie vanaf US$ 89,00/maand.
Beginprijs
US$ 89,00/maand
Gratis versie
Nee
Gratis proef
Ja
Implementatie
Cloud, SaaS, Web
Training
Live online
Webinars
Documentatie
Ondersteuning
Kantooruren
Online
Functies van Regpack
Alternatieve producten
Populaire producten
Reviews van Regpack
5 van 274 reviews worden weergegeven
Erin R.
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Totaalscore5/5
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Gebruiksgemak4/5
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Functies en functionaliteit5/5
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Klantenondersteuning4/5
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Waar voor je geld5/5
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Waarschijnlijkheid van aanbeveling
- Bron van de reviewer
- Beoordeeld op 10-5-2019
"The best decision I made this year "
Opmerkingen: It has been great working with Regpack. Our registration numbers are up this year, thanks in part to the ability to offer auto-payment plans. I would absolutely choose Regpack again.
Pluspunten: Working with Regpack has saved me time and money! I really appreciated that I could send a copy of last year's forms (from another system) to the developer to create a draft system in Regpack. I like the ease of personalizing registrations by adding comments or awarding a scholarship. The ability to send and track emails within the system is fantastic. That function alone has saved me from hiring additional admin help. The filtering system is also helpful, as we have multiple instruments and type of registrations (teachers, students, parents). Another thing that has been really useful is the ability to see and modify a user's registration after it is submitted. I also like being able to work on multiple unrelated projects for different teams.
Minpunten: Because it is so powerful, it takes a while to learn the ins and outs. I'm sure there are functions and capabilities that I am not using because I haven't discovered them yet. It has been frustrating at times to not find what I'm looking for in the help pages and have to send an email and wait for a reply. I appreciate that the auto-reply has an option where you can let them know if it's an urgent need. The help desk has always replied within the promised time frame with what I need.
Antwoord van de leverancier
van Regpack op 16-5-2019
Erin, high praise, thank you!
It's wonderful to know that Regpack has been a good business decision for your organization.
We love to hear that our clients can spend more time on tasks besides managing registration and payments, since Regapck makes this just work!
Even better is knowing that using a business tool like Regpack can help increase your enrollment, as well as getting paid when you need to.
- Bron van de reviewer
- Beoordeeld op 10-5-2019
Elinor F.
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Totaalscore4/5
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Gebruiksgemak4/5
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Functies en functionaliteit4/5
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Klantenondersteuning3/5
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Waar voor je geld4/5
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Waarschijnlijkheid van aanbeveling
- Bron van de reviewer
- Beoordeeld op 17-9-2019
"Extremely Customizable, but a few features missing"
Opmerkingen: Overall this booking system is a lot better than what we had before. It didn't solve all of our workflow challenges, but it did solve many of them.
Pluspunten: This is the most customizable booking software I've seen. I like the conditional triggers built in to every field and feature so I can hide or show certain questions or options to customers based on their response to a previous question or option selected. I also like how I can totally customize the reports I generate to include/exclude any type of information.
Minpunten:
I have to divide my travel products into separate projects and when a customer creates an account in order to purchase a tour in one project, that customer is only a user in that one project. So if the customer wants to change a booking to a different tour, I have to manually copy her information into the other project.
Also, there is not way to integrate my email marketing platform. I have to manually copy customer's email address from Regpack into my email marketing list.
And while I can send any number of emails through Regpacks using saved templates (which is great), I can't schedule emails to send in the future.
Antwoord van de leverancier
van Regpack op 19-9-2019
Elinor, glad you've found Regpack to be a customizable booking system that helps you manage trip registration and payments for your retreats and trips. The ability to create a custom process for your clients and get the reports you need from your data is what makes Regpack the best!
- Bron van de reviewer
- Beoordeeld op 17-9-2019
Joy D.
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Totaalscore5/5
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Gebruiksgemak4/5
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Functies en functionaliteit4/5
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Klantenondersteuning3/5
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Waar voor je geld5/5
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Waarschijnlijkheid van aanbeveling
- Bron van de reviewer
- Beoordeeld op 12-5-2020
"Great product for the price."
Opmerkingen: I really like the overall design and user-friendly nature of the projects and forms. We are able to structure our registration questions and flow of registrations for our camping events for both our campers and counselors.
Pluspunten: I really like how easy this software allows for question formats. I like the ability to have the complex question formats.
Minpunten: The inability to accept donations in a direct format without the use of a multiple choice product option. I also do not like the inability to contact customer support directly.
Antwoord van de leverancier
van Regpack op 18-5-2020
Hi Joy, glad you are loving Regpack and how easy it is to create a customized process for your camp registration and donations. We've made some great updates just in the last few weeks to help facilitate an even better donation experience, and we're happy to help you implement those updates! Looking forward to helping you make registration even better!
- Bron van de reviewer
- Beoordeeld op 12-5-2020
Amber T.
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Totaalscore3/5
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Gebruiksgemak3/5
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Functies en functionaliteit4/5
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Klantenondersteuning2/5
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Waar voor je geld4/5
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Waarschijnlijkheid van aanbeveling
- Bron van de reviewer
- Beoordeeld op 15-4-2019
"Lots of functionality but missing some key features."
Opmerkingen: I honestly have to say my experience with RegPack has been neutral. There is a lot of functionality but sometimes a feel like the functionality is not well thought out. I would love to have a card reader or some type of integrations so you can take registration at the door. They also discontinued the group pay option without letting us know. I am not sure how other camps are handling this but we have multiple kids from a family come to camp and the parents have to pay in 2-3 transactions depending on how many kids they send. We have a lot of users commenting that this is not a good user experience especially because they had group pay and now they don't. RegPack has given a canned response of why it messes up their system and thats why they discontinued it but thats it. Overall I have to say I am a neutral on Regpack. it does its job but sometimes I feel like it could be better and they could offer a better customer experience.
Pluspunten: This software system has a lot of features to choose from. You have lots of options and triggers that you can use on your forms and products. You have reports and email communications right inside the UI. They send out newsletters.
Minpunten: No card reader integrations. No group pay option. They remove functionality without notifying you. Customer support is chat only, if you want to speak in person it takes multiple escalations to get a live person. This makes it really hard when the system is down or not working. UI could be more intuitive, an example is you can't link to their system inside the facebook app on your phone. The form droplist/options will not work and making it so users can't register from facebook on their phone.
Antwoord van de leverancier
van Regpack op 18-4-2019
Hi Amber,
It seems as though Regpack does quite a lot for you and your Camp! It's great to hear the reporting, triggers, email features and forms allow you to successfully register families online and manage your payments.
While our group pay option was removed recently due to errors it was causing in the system, this does not limit the ability for families to pay for their children online easily within the system. Our goal is to provide payment options that work seamlessly and we made the choice to rebuild Group Pay so it will function as intended without compromising payment functionality overall in the system.
As a note on the Facebook browser. this is an internal FB product that is meant to show pictures and other media content. Many external websites don't function as intended. You should definitely reach out to Facebook for other alternatives that would work to promote your Registration link.
Please reach out to Client Success if you'd like to discuss your issues further.
- Bron van de reviewer
- Beoordeeld op 15-4-2019
Corinne H.
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Totaalscore4/5
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Gebruiksgemak3/5
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Functies en functionaliteit4/5
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Klantenondersteuning2/5
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Waar voor je geld4/5
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Waarschijnlijkheid van aanbeveling
- Bron van de reviewer
- Beoordeeld op 18-5-2020
"Regpack Review for Group Camps"
Opmerkingen: Being able to register families as a whole and volunteers on the same platform.
Pluspunten: The software is customizable which was something we looked for for a long time.
Minpunten: Sometimes the features are not very intuitive and it can be a little difficult to navigate creating an application or form from scratch. Which makes it feel like the company is forcing you to use them to help you create your product which could cost extra money, that we as a non-profit, don't have.
Antwoord van de leverancier
van Regpack op 20-5-2020
Corinne, glad we could help you to create a system that lets you register families for camp and manage your volunteer process. Our success team is reaching out to make sure you have the training you need to successfully create your volunteer process the way you want! We're glad we can help your non-profit streamline operations and make registration and payments easier!
- Bron van de reviewer
- Beoordeeld op 18-5-2020
