Regpack

Wie gebruikt Regpack?

Organisaties die uren willen besparen, snel betaald willen worden, omzet willen verhogen en het aantal inschrijvingen willen vergroten. Complexe creatieopties en geïntegreerde betalingen automatiseren en stroomlijnen inschrijvingen en betalingen.

Wat is Regpack?

Regpack is een uitgebreid online registratieplatform dat internationaal wordt vertrouwd door meer dan 7000 organisaties. Regpack biedt de tools die je nodig hebt om elk aspect van je evenement of programma te beheren, waaronder flexibele creatie van formulieren, realtime dynamische rapportage, geïntegreerde online betalingen, automatische betalingsregelingen, variabele prijzen en meer. Klanten zien een toename van het aantal inschrijvingen en de omzetgroei en zijn efficiënter in de dagelijkse beheerstaken.

Regpack - Details

Regpack

http://www.regpacks.com

Opgericht in 2010

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Regpack - prijsoverzicht

Regpack heeft geen gratis versie maar biedt wel een gratis proefperiode. Regpack betaalde versie vanaf US$ 125,00/maand.


Beginprijs

US$ 125,00/maand

Gratis versie

Nee

Gratis proef

Ja

Regpack deployment and support

Ondersteuning

  • Kantooruren
  • Online

Implementatie

  • Cloud, SaaS, Web

Training

  • Live online
  • Webinars
  • Documentatie

Functies van Regpack

  • Badgebeheer
  • Beheer van deelnemers
  • Cateringbeheer
  • Enquêtes en feedback
  • Kaartverkoop
  • Klantenbeheer
  • Ontwerpbeheer
  • Registratiebeheer
  • Ruimte- en zaalinrichting
  • Sociale promotie
  • Speakerbeheer
  • Sponsorbeheer

Bekijk de volledige lijst van Conferentie software

  • Aanwezigheid bijhouden
  • Betalingen verwerken
  • Bevestiging van inschrijving
  • Enquêtes en feedback
  • Groepsregeistratie
  • Herinneringen
  • Inschrijving ter plaatse
  • Kalenderbeheer
  • Marketingmanagement
  • Online registratie
  • Promotiebeheer
  • Wachtlijstbeheer

Bekijk de volledige lijst van Cursusadministratie software

  • Aanwezigheid bijhouden
  • Factureren
  • Klantenbeheer
  • Klasplanning
  • Klassenbeheer
  • Kostuumbeheer
  • Online betalingen
  • Online registratie
  • Personeelsbeheer
  • Rapportage
  • Verkooppunt
  • Zelfserviceportal

Bekijk de volledige lijst van Dansschool software

  • Badgebeheer
  • Blokbeheer voor kamers
  • Bruiloften en partijen
  • Budgettering
  • Conferenties/congressen
  • Enquêtes en feedback
  • Expositie- en leveranciersbeheer
  • Gamification
  • Kaartverkoop
  • Promotie via social media
  • Sponsorbeheer
  • Vrijwilligersbeheer

Bekijk de volledige lijst van Event management software

  • Aanwezigheidsbeheer
  • Factureren
  • Faculteits- en personeelsbeheer
  • Kalenderbeheer
  • Klantenbeheer
  • Medisch beheer
  • Online registratie
  • Portal voor ouders
  • Programmabeheer
  • Voor zomerkampen

Bekijk de volledige lijst van Kampbeheer software

  • Betalingen verwerken
  • Communicatiemanagement
  • Dagelijkse rapporten
  • Factureren
  • Immunisatie- en allergiecontrole
  • Kalenderbeheer
  • Ledenbestand
  • Maaltijdopvolging
  • Personeelsbeheer
  • Portal voor ouders
  • Registratiebeheer
  • Self check-in/check-out
  • Wachtlijstbeheer

Bekijk de volledige lijst van Kinderopvang software

  • Aanwezigheidsbeheer
  • Klassenbeheer
  • Online registratie
  • Plannen
  • Praktijklogboek
  • Repertoirebeheer
  • Studentenbeheer

Bekijk de volledige lijst van Muziekschool software

  • Aangepaste formulieren
  • Aanwezigheid bijhouden
  • Badgebeheer
  • Betalingen verwerken
  • Contactenbeheer
  • Enquêtes en feedback
  • Evenementregistratie
  • Groepsregeistratie
  • Inschrijving ter plaatse
  • Kalenderbeheer
  • Klasregistratie
  • Marketingmanagement
  • Online registratie
  • Self check-in
  • Verwerking van terugbetalingen

Bekijk de volledige lijst van Registratie software

  • Betalingen verwerken
  • CRM
  • Centraal reserveringssysteem
  • GDS/OTA-integratie
  • Leveranciersbeheer
  • Meerdaagse reservering
  • Offertebeheer
  • Ontheffingsbeheer
  • Pakketten genereren
  • Prijsbeheer
  • Promotiebeheer
  • Reserveren van activiteiten
  • Reserveringenbeheer
  • Resourcebeheer
  • Routes maken
  • Websitebeheer

Bekijk de volledige lijst van Touroperator software

Regpack alternatieven

Meer alternatieven voor Regpack

Reviews van Regpack

Read all reviews

Overall rating

4,4/5

Average score

Gebruiksgemak 4,1
Klantenservice 4,4
Functies 4,2
Waar voor je geld 4,4

Review software

Share your experiences with other software buyers.

Schrijf een review!
Tami B.
Owner and Principal
Heeft de software gebruikt voor: 1-5 maanden
  • Totaalscore
    5 /5
  • Gebruiksgemak
    3 /5
  • Functies en functionaliteit
    4 /5
  • Klantenondersteuning
    4 /5
  • Waar voor je geld
    4 /5
  • Waarschijnlijkheid van aanbeveling
    Zonder beoordeling
  • Bron van de reviewer 
  • Beoordeeld op 8-5-2018

"Flexible system that can be used for much more than just registering users"

Pluspunten: Flexibility of the triggers, ease of building forms, initial strong customer support, overall ability to extend the tool to be much more than a registration system. I have set this up as a mini-Student Information System for a small school, tracking applicants, admissions data, student data and more. The ability to stage the release of various forms and emails makes that possible.

Minpunten: Would like it to do the following:
1. Enable triggers to change a user's status
2. Enable triggers to work with NOT logic and not just AND logic or ability to set up multiple trigger situations for a single form/email.
3. Ability to sort statuses.
4. Ability to have payment plans for paying that aren't forced (auto-bill).
5. Ability for an admin to login as a user to see what's happening in their account.
6. Make editing of an existing filter work better (it typically erases it and you have to start over).
7. Make it easier to unassign users from an asst. admin in bulk.

Antwoord van de leverancier

van Regpack op 15-5-2018

Tami, it's great to hear that Regpack has been a flexible solution for your organization and is giving you more value than you initially thought.

Some of the features you'd like to see already exist! A client success manager is reaching out to you directly to go over this feedback to ensure you use the system to it's max potential.

  • Bron van de reviewer 
  • Beoordeeld op 8-5-2018
Andrew B.
Director of Operations
Uitvoerende kunsten, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    4 /5
  • Gebruiksgemak
    3 /5
  • Functies en functionaliteit
    3 /5
  • Klantenondersteuning
    5 /5
  • Waar voor je geld
    5 /5
  • Waarschijnlijkheid van aanbeveling
    9/10
  • Bron van de reviewer 
  • Beoordeeld op 15-7-2020

"Robust product with lots of options, but some glitches"

Opmerkingen: The discount structure of our program was so easy to set up in the system. We loved that part of it. And the autobilling and email automation saved us so much time!

Pluspunten: Lots of different ways to set up your program with custom forms, payment plans, and automations. This software is great for a wide variety of use cases. The new interface on the back end is easy to use with a great search function. And the autobilling makes it really easy to make sure everyone is paid up.

Minpunten: It does glitch occasionally. A button won't work as you expect it to. A filter will include erroneous results. A pop-over or tool tip will get stuck in place and you'll have to refresh the page. Our users frequently had issues resetting their passwords. It chips away at the faith you have in the software to give you reliable reports, etc. The user experience is also not the most intuitive on the front end. Right at the beginning, there is a box with a dotted border instructing users on how to use the progress bar to navigate the forms. Why not just make the progress bar more obviously interactive? This is UX design 101. If you have to explain something in your design, you should find a way to make it more intuitive instead. And our patrons STILL had questions about how to find things in the system.

Antwoord van de leverancier

van Regpack op 23-7-2020

Andrew, I'm so glad to read that Regpack makes customizing your process easy and gives you the options you need to present your classes and manage your attendees easily in the back end.

I have our dev team looking into some of the glitches you mentioned. We work hard to ensure a smooth user experience and when we find issues, we work quickly to resolve them. The resent password issue you mentioned was brought to our attention and resolved last month.

All in all, its great to hear Regpack has been a big upgrade for how you work and we look forward to continued success in our partnership!

  • Bron van de reviewer 
  • Beoordeeld op 15-7-2020
Amber T.
Camp Accountant
Management non-profit organisaties, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    3 /5
  • Gebruiksgemak
    3 /5
  • Functies en functionaliteit
    4 /5
  • Klantenondersteuning
    2 /5
  • Waar voor je geld
    4 /5
  • Waarschijnlijkheid van aanbeveling
    5/10
  • Bron van de reviewer 
  • Beoordeeld op 15-4-2019

"Lots of functionality but missing some key features."

Opmerkingen: I honestly have to say my experience with RegPack has been neutral. There is a lot of functionality but sometimes a feel like the functionality is not well thought out. I would love to have a card reader or some type of integrations so you can take registration at the door. They also discontinued the group pay option without letting us know. I am not sure how other camps are handling this but we have multiple kids from a family come to camp and the parents have to pay in 2-3 transactions depending on how many kids they send. We have a lot of users commenting that this is not a good user experience especially because they had group pay and now they don't. RegPack has given a canned response of why it messes up their system and thats why they discontinued it but thats it. Overall I have to say I am a neutral on Regpack. it does its job but sometimes I feel like it could be better and they could offer a better customer experience.

Pluspunten: This software system has a lot of features to choose from. You have lots of options and triggers that you can use on your forms and products. You have reports and email communications right inside the UI. They send out newsletters.

Minpunten: No card reader integrations. No group pay option. They remove functionality without notifying you. Customer support is chat only, if you want to speak in person it takes multiple escalations to get a live person. This makes it really hard when the system is down or not working. UI could be more intuitive, an example is you can't link to their system inside the facebook app on your phone. The form droplist/options will not work and making it so users can't register from facebook on their phone.

Antwoord van de leverancier

van Regpack op 18-4-2019

Hi Amber,

It seems as though Regpack does quite a lot for you and your Camp! It's great to hear the reporting, triggers, email features and forms allow you to successfully register families online and manage your payments.

While our group pay option was removed recently due to errors it was causing in the system, this does not limit the ability for families to pay for their children online easily within the system. Our goal is to provide payment options that work seamlessly and we made the choice to rebuild Group Pay so it will function as intended without compromising payment functionality overall in the system.

As a note on the Facebook browser. this is an internal FB product that is meant to show pictures and other media content. Many external websites don't function as intended. You should definitely reach out to Facebook for other alternatives that would work to promote your Registration link.

Please reach out to Client Success if you'd like to discuss your issues further.

  • Bron van de reviewer 
  • Beoordeeld op 15-4-2019
Joy D.
Operations Director
Maatschappelijk werk, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
  • Totaalscore
    5 /5
  • Gebruiksgemak
    4 /5
  • Functies en functionaliteit
    4 /5
  • Klantenondersteuning
    3 /5
  • Waar voor je geld
    5 /5
  • Waarschijnlijkheid van aanbeveling
    8/10
  • Bron van de reviewer 
  • Beoordeeld op 12-5-2020

"Great product for the price."

Opmerkingen: I really like the overall design and user-friendly nature of the projects and forms. We are able to structure our registration questions and flow of registrations for our camping events for both our campers and counselors.

Pluspunten: I really like how easy this software allows for question formats. I like the ability to have the complex question formats.

Minpunten: The inability to accept donations in a direct format without the use of a multiple choice product option. I also do not like the inability to contact customer support directly.

Antwoord van de leverancier

van Regpack op 18-5-2020

Hi Joy, glad you are loving Regpack and how easy it is to create a customized process for your camp registration and donations. We've made some great updates just in the last few weeks to help facilitate an even better donation experience, and we're happy to help you implement those updates! Looking forward to helping you make registration even better!

  • Bron van de reviewer 
  • Beoordeeld op 12-5-2020
Kristin G.
Senior Communications Manager
Ziekenhuis- en gezondheidszorgbranche, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    5 /5
  • Gebruiksgemak
    5 /5
  • Functies en functionaliteit
    5 /5
  • Klantenondersteuning
    5 /5
  • Waar voor je geld
    5 /5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 4-1-2020

"Regpack Worked For Us"

Opmerkingen: Overall, our experience was great and we would use Regpack in the future.

Pluspunten: We liked using Regpack for our events. It was easy to set up and you could clone events to make it even easier to set up the next one. You could manage multiple events at once. If I ever had a question, Regpack had FAQs to reference or I could submit my question and someone got back to me within 24-48 hours. The customer service was great!

Minpunten: This may have been the plan that we were using, but we could only have one admin. This made the processes siloed when having to make updates to our forms.

Antwoord van de leverancier

van Regpack op 7-1-2020

Kristin- so great to hear that you could manage all of your events in one place seamlessly.

For the future, note that it's possible to add as many admins to your account as you need, including free assistant and view only admins to control permissions and access. We try to make it easy to ensure your team can work together efficiently and access the data they need!

  • Bron van de reviewer 
  • Beoordeeld op 4-1-2020