Sumo Logic

Hassle free integeration with AWS

Opmerkingen: I have generated multiple Dashboards for real time analytics of cloud watch logs.
We were able to carve out business trends and it led us into process improvement.

Pluspunten:

Sumo logic is very flexible and easy to integrate with different cloud providers. But it's specifically easy to work with AWS. I had to create an IAM user and provide the credentials to sumo logic collectors which started pulling in data from S3 buckets immediately. Option to generate variety of Dashboards from real-time streaming data.

Minpunten:

I didn't like the tabular interface. you have to scroll all the way to the right to find your tabs. It could be have been made more user friendly.

Excellent log analysis tool if you are affordable in pricing.

Opmerkingen: Application logs pushing to a centralized location & analyzing the logs , troubleshoot using dashboards which solves our application related troubleshooting in a easier way.

Pluspunten:

FER Creation , dashboards are most impactful for us. Product is not very much esy to use (need some skills). Integration with our business process are not easy , it takes some time..but once we understands about sumologic features it gave us a major relief in application log analysis. One word excellent tool but if we know how to use it.

Minpunten:

It's not user firendly, need some study before working.Especially the costing of frequent/infrequent/contimuous tier. Integration is bit difficult , but our folks worked together to integrate sumologic for pur business needs. The major drawback is it's support , currently there is no support number we need to send mail only & the support team works in pacific timezone which is not suitable for indian time like us. For a support case it takes around 2 weeks to close.

Sumologic is a leader in threat detection

Opmerkingen: Overall Sumo Logic helped us get the certification our company required and the support was great compared to competitors. It seems to be lagging in features of comparable tools but can compete on price.

Pluspunten:

Like how easy the software was to integrate into our current logging stack (GCP, GitHub, auth0). If you do a multi-year deal the price is competitive.

Minpunten:

The query syntax is difficult to work with at times and clunky. The interface and responsiveness could also use some work.

Not intuitive for data retrieval

Pluspunten:

There are user guides at-hand for doing data searches, following best practices. You can quickly access these guides and find what you're looking for in gathering specific information for the data fed to the system. There are also many awesome options for taking data found in your log dive and putting it together to become more useful information (such as seeing how many times a specific event occurred in a specific time frame, etc).

Minpunten:

The way data is stored and retrieved is not intuitive: key words for items allow for a faster search than specifically picking out the exact value of a parameter you're looking for. For example, you know for the purposes of your search that abc="123"; however, searching for that exact thing will take longer to search for then simply searching for "123" ... which will also find values of "123" for parameters, def, ghi, and jkl if they exist. I only want to find values of "123" for parameter abc. ... yet for some reason, there's no good way to retrieve that information, even though we've fed the data to the system, and it exists. This is more of a problem if you actually need to search your data for specifics on a regular basis; if you're just managing the data and only searching for real time data, it may not be quite as important.

This sumo helped us fight our way to visibility

Pluspunten:

Ease of use. I can easily ingest data with alot of SaaS applications supporting sumo out of the box

Minpunten:

It is on the more expensive side. You get good features and great service but it isnt cheap.