Wie gebruikt deze software?
Brightpearl is ideaal voor multichannel detailhandelaren van afgewerkte producten die verkopen via een fysieke winkel, online of via online marktplaatsen zoals eBay en Amazon en die $ 1 miljoen of meer verhandelen.
Gemiddelde scores80 beoordelingen
- In totaal 4.3 / 5
- Gebruiksgemak 4.4 / 5
- Klantenservice 4.3 / 5
- Functies 4.1 / 5
- Waar voor je geld 4.2 / 5
- Gratis versie Nee
- Gratis proefversie Nee
Cloud, SaaS, Web
24/7 (contact met medewerker)
- Opgericht in 2007
Brightpearl is een platform voor detailhandelsactiviteiten. Brightpearl is nauw geïntegreerd in al je verkoopkanalen en verbindt je verkooporders, orderverwerking, voorraadbeheer, boekhouding, rapportage en planning, magazijnbeheer, voorraadaanvulling en meer. Brightpearl is speciaal ontworpen voor detailhandelbedrijven en is ontworpen om op betrouwbare manier pieken in de handel te kunnen verwerken, en integreert met het volledige ecosysteem van de detailhandel.
Functies van Brightpearl
- Activabeheersysteem voor bedrijven
- Financieel beheer
- Rapportage en analyse
- Social commerce
- Beheer van speciale bestellingen
- Bestellingen bijhouden
- Orders afhandelen
- Terugkerende orders
- Beheer van nabestellingen
- Externe orderinvoer
- Orders afhandelen
- Realtime orderinvoer
- Rapportage en analyse
- Beheer van meerdere kanalen
- Beheer van productievoorraad
- Beheer van retailvoorraad
- Mobiele toegang
- Rapportage en analyse
- Kosten bijhouden
- SKU- en UPC-codes
- Serienummers volgen
- Ontvangst- en wegzetbeheer
- Realtime synchronisatie
- Beheer van meerdere winkels
- Marketing via meerdere kanalen
- Mobiele toegang
De nuttigste reviews van Brightpearl
Beoordeeld op 8-2-2017
Manages the core of our business, finances and products.
Opmerkingen: We have been using brightpearl for several years now and the core function of the system has been to centralise around the accounts and stock management for our business. This means it's super easy to keep control of the business critical systems. The system has grown and expanded and as a small business I don't need a lot of this but it's there incase. The most important thing we have found is the super easy simple Brightpearl POS solution that is sharing the same core data for products/customers/payments as our website and accounts in real time so if the last item sells online then we don't over sell this in store at the weekend. We have two small showrooms and can have two separate pos channels that make it easy to deal with customers in store and telephone orders in the main program. Push sales from POS to backend and vice versa. It makes us more efficient and look more professional in store and on the phone. Even as a small business we have constantly changing stock and a large number of products (over 11,000) so need control of those as simply as possible. Brightpearl has done that for us along with accounts functionality. I hope as brightpearl expands it can keep true to it's roots of supporting small businesses with a system that would normally only be available to big business with big budgets. The core simple EPOS is just perfect for us with multichannel order routes to the dispatch desk.
Pluspunten: the simple EPOS systems linked into the core of the system in real time. You have to do things by the book and can't cut corners in processes.
Minpunten: Sometimes you have to do things by the book and can't cut corners in processes.
Beoordeeld op 25-11-2016
Opmerkingen: As a business, we have been using Brightpearl for a few years now and have had an incredibly positive experience. On the customer service level - both in person and online - we have had an incredibly effective and personable response rate, especially of recent, which has made our usage a whole lot easier. We have therefore learnt a lot more about our business and its direct Brightpearl relationship, giving us more insight into weaknesses, improvements and areas of strength. High praise to the financial side of Brightpearl as this is easy to use and navigate. We are looking forward to our close working relationship in the future as we are expanding our business and therefore constantly looking to refining our Brightpearl usage.
Pluspunten: Effective software, enabling access of the entire company to view and work as a team to work as a chain from start to finish in different parts of the UK in order to complete the entire part of the supply chain. Therefore leading to effective business management.
Minpunten: Uninformed from the beginning about certain aspects (not down to Brightpearl directly) and therefore the small team need enlightening and training regarding certain elements that can be so easily taught and answers. Because Brightpearl can do so much, there is just so much to learn that perhaps we are not taking advantage of as a business.
Beoordeeld op 8-2-2018
Brightpearl is a big help!
Pluspunten: What I like about this software is that it has centralized system, we do not need to log in into several accounts with our partners' channels. This system is more efficient compared to others because it requires less operation from the ordering of goods to supplier up to the delivery to the stores. Our items reach the stores with less lead time. It will really help to reduce/eliminate stock outs and opportunity loss.
Minpunten: One thing which I think this system needs to improve is about the report/data it generates. We, as an Inventory Analyst, we rely so much to the data that the system is giving us, for us to do our function and data analysis.
Antwoord van de leverancier
van Tom op 12-2-2018
Firstly, thank you for taking the time to review us. Direct, honest feedback is very important to us. I'm really pleased that you find Brightpearl to be a big help and you like the centralised approach. Having everything under one roof is core to what we do and will keep doing. I'm also really pleased to hear that it's helped with reducing your lead times - our automation was built to do that and it's great to hear individual cases when that fruit comes to bear. Thank you for your feedback on our reporting. It's been a point of focus for us and I'm pleased to say that we've improved the capabilities of several of our report in our suite and will continue to do so. To catch up with our latest improvements, be sure to stay tuned to our release notes: https://help.brightpearl.com/hc/en-us/categories/201499746-Release-Notes-Notifications.
Thank you again,
Beoordeeld op 10-8-2015
Brightpearl - saving time with integrated technology.
Pluspunten: Brightpearl have an active online presence, their help documents are constantly revised, revisited and updated, and their online community is second to none. In addition to this, being part of their "Gold Support" program allows us virtually immediate access to help should we encounter a problem.
Minpunten: For me the logical functioning of the product, and its integration possibilities [many of which are included "out-the-box"]. When we converted to Brightpearl 12 months ago I was incredibly sceptical and concerned about the steep learning curve of getting myself and my staff up to speed with the functions and features of the program. Knowing the "day-to-day" functions of a program are one thing, but with a piece of software like this you really want to know it in depth to ensure that you are getting the most out of its functionality and capability. With the help of their staff and the logical layout and functioning of the software we were quickly able to leverage its features, and day by day we learn more and more that ensures we are using it to its full potential. Its this logical method that makes the software so powerful, and the fact that the support staff are engaged and able to assist backs this up superbly.
Beoordeeld op 22-11-2016
A comprehensive back office system for a wholesale business
Opmerkingen: We have used Brightpearl for nearly four years now. It was probably more than we needed initially but we decided it was worth the investment to carry us through early business growth. It was, and from set-up it has been the backbone to an 8x increase in turnover. As a distributor, our large wholesale orders (hundreds of lines) sometimes test the capacity but that has been continually improved. Having the API and being able to integrate with Manifest for taking orders online was a huge efficiency for us, and are now looking forward to a possible integration with a barcode system. In general support have always been very efficient. We have never had to leave any issue or request 'unsolved' which is good to say after four years, and I have appreciated that support tickets get escalated promptly where necessary to get to a practical solution quite quickly.
Pluspunten: Very comprehensive
Minpunten: Sometimes feel it's geared towards ecommerce more than wholesale