--- description: Ontdek de plus- en minpunten van Capsule en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Capsule - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [CRM-software](/directory/2/customer-relationship-management/software) > [Capsule](/software/124041/capsule) # Capsule Canonical: https://www.capterra.nl/software/124041/capsule Pagina: 1 / 8\ Volgende: [Volgende pagina](https://www.capterra.nl/software/124041/capsule?page=2) > Capsule is een eenvoudig te gebruiken CRM die bedrijven helpt georganiseerd te blijven, meer te weten te komen over hun klanten en betere relaties op te bouwen. > > Oordeel: score van **4.5/5** door 167 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Capsule? Voor eigenaren van kleine en groeiende bedrijven die hun zakelijke en klantactiviteiten beter willen organiseren. Sales/Marketing Heads/VP's van kleine tot middelgrote bedrijven die op zoek zijn naar een verkoopoplossing. ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.5/5** | 167 Reviews | | Gebruiksgemak | 4.6/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.5/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.6/5 | Gebaseerd op alle reviews | | Functies | 4.3/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Zestia - **Locatie**: Manchester, VK - **Opgericht**: 2009 ## Commerciële context - **Beginprijs**: € 15,00 - **Prijsmodel**: (Gratis versie beschikbaar) (Gratis proef) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Engels, Frans, Portugees, Portugees, Spaans - **Beschikbare landen**: Argentinië, Australië, België, Bolivia, Brazilië, Canada, Chili, China, Colombia, Denemarken, Duitsland, Estland, Finland, Frankrijk, Griekenland, IJsland, Ierland, India, Isle of Man, Italië en 25 meer ## Functies - Aanpasbare velden - Activiteitendashboard - Automatisering van bedrijfsprocessen - Beheer van salesactiviteit - Beheer van verkooppipeline - Campagnebeheer - Contactenbeheer - Contactendatabase - Documentbeheer - Documenten opslaan - Door gebeurtenissen geactiveerde acties - E-mailbeheer - E-mailmarketing - E-mails bijhouden - Formulierbeheer - Integratie van sociale media - Interactie bijhouden - Kalender-/herinneringssysteem - Kalenderbeheer - Klantenbeheer - Klantendatabase - Klantensegmenten - Leaddistributie - Leadkwalificatie - Leads beheren - Leads vastleggen - Leadsegmentering - Mobiele toegang - Offertes - Op rollen gebaseerde toestemmingen - Opdrachtenbeheer - Opmerkingen/notities - Pipelinebeheer - Predictieve analyse - Prestatiemeetwaarden - Proces- en workflowautomatisering - Projecten bijhouden - Projectplanning - Rapportage en analyse - Rapportage/projecten volgen - Samenwerkingstools - Segmentering - Slepen en neerzetten - Taakbeheer - Termijnbewaking - Verkoopprognose - Verkooprapporten - Workflowbeheer - Workflowconfiguratie - Zoeken/filteren ... en 11 meer functies ## Integraties (104 in totaal) - ActiveCampaign - Acuity Scheduling - Aircall - Akita - Asana - Basecamp - Benchmark Email - Better Proposals - BigCommerce - CANDDi - CallFire - CallRail - Callbell - Chargebee - Cin7 Core ... en 89 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Chatten ## Categorie - [CRM-software](https://www.capterra.nl/directory/2/customer-relationship-management/software) ## Gerelateerde categorieën - [CRM-software](https://www.capterra.nl/directory/2/customer-relationship-management/software) - [Online CRM-software](https://www.capterra.nl/directory/30072/online-crm/software) - [Lead management software](https://www.capterra.nl/directory/30017/lead-management/software) - [Sales forecasting software](https://www.capterra.nl/directory/30930/sales-forecasting/software) - [Workflow management systemen](https://www.capterra.nl/directory/30091/workflow-management/software) ## Alternatieven 1. [HubSpot CRM](https://www.capterra.nl/software/152373/hubspot-crm) — 4.5/5 (4453 reviews) 2. [Zoho CRM](https://www.capterra.nl/software/155928/zoho-crm) — 4.3/5 (6966 reviews) 3. [Bigin by Zoho CRM](https://www.capterra.nl/software/204998/bigin-by-zoho-crm) — 4.7/5 (727 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.nl/software/61368/salesforce) — 4.4/5 (18768 reviews) 5. [Dynamics 365](https://www.capterra.nl/software/157279/dynamics-365) — 4.4/5 (5814 reviews) ## Reviews ### "A simple CRM that allowed us to hit the ground running" — 4.0/5 > **Robert** | *4 augustus 2022* | Schoolleiding | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: I like the simplicity of the system. It was very quick and easy both to setup (and make changes to) and then to use the system. It has been very easy to train new employees on. The system has some good power around workflows - which have helped us lock down our processes and helped new staff to follow them. It has a good integration with Xero which has saved us a lot of time and has just released an integration into a mail campaign tool (Transpond) which looks to be a nice added bonus. > > **Minpunten**: The system doesn't have a document generation tool (so you need to generate invoices and quotes in a separate system). It also is comparatively underpowered in the reports you can generate (even when you upgrade to the higher tiers that have additional reporting functionality). You can export full data sets to CSV - so we have built what we needed in Excel, but it would be nice to have it saved as reports and visualisations in the system. There also isn't the flexibility around notifications that I am previously used to (and so we have had to adjust the workflows a little). > > Overall I have been pleasantly surprised. I at first thought the system would be too underpowered for what we needed, but it has actually delivered on what we have needed and the simplicity of changing things has allowed us to easily experiment with our processes until we have things right. It has suited our small team very well - and I look forward to seeing how well it scales with us. ----- ### "My first choice for email marketing." — 4.0/5 > **Lombardiga** | *20 december 2024* | Duurzaamheid en milieu | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Capsule software allows to efficiently send email campings and track all campaign performance in real-time. Customizability of the software is very high. > > **Minpunten**: Capsule software excels in most areas I have nothing to dislike. > > The product has allowed us to efficiently create professional looking camping and provide reliable insights that enhance our decision making. ----- ### "Could be great but it has a fatal flaw." — 3.0/5 > **Michael** | *23 maart 2024* | Managementconsulting | Aanbevelingsscore: 0.0/10 > > **Pluspunten**: Simplicity. Price. It appeared to be the right product for the right price. > > **Minpunten**: They don’t understand the mission critical relationship between logging an activity and a related task generation. It has to be done entirely manually with no auto reminders or follow-ups. It seemed like such a basic requirement that I didn’t even check for it. My bad. > > I am hoping that they will fix the above deficiency quickly or we have to change to a different app. ----- ### "wonderful Software for every business" — 5.0/5 > **Peter** | *20 november 2020* | Informatietechnologie en -diensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: We have used this software for over five years. We used to use act and were reluctant to move to another provider. We moved because we could use the software on all forms of devices, anywhere in the world. The other great feature is that it is so simple to use, you hardly need any training at all > > **Minpunten**: Actually we love it, so we dont really have anything negative to say > > The software is simple to use, it has a wide range of tools that you can use. However, the great thing you dont have to use all the features and they are hidden away, so they dont affect your everyday usage. Incredibly for this type of software and all the tools you can access, it is incredibly affordable for personal, small business or large companies. We really love the product ----- ### "Capsule Review" — 5.0/5 > **REBECCA** | *24 september 2020* | Vastgoed | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Very easy to set up Easy and intuitive to use It is flexible enough so that it can be moulded around a requirement or purpose, even if that function isn't immediately obvious. The support staff are great at coming up with solutions and work arounds Support staff are very quick to respond. The close links with Mailchimp and Zapier are great and really easy to merge different systems. > > **Minpunten**: You can't 'drag and drop' documents from the system to emails. There's no 'pre-opportunity' stage - i.e. no way of registering an interest in a product (linking a client and product or organisation) without it being a formal 'opportunity' - there needs to be a 'pre-opportunity' facility to ease admin in the system. There's no way of retaining a record of a meeting in the calendar. There's no one to stand behind my husband and remind him to record notes in the system\! :-) ----- Pagina: 1 / 8\ Volgende: [Volgende pagina](https://www.capterra.nl/software/124041/capsule?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/124041/capsule) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Gestructureerde gegevens