Wat is Capsule?

De ideale CRM-tool voor bedrijven met 10 tot 1000 werknemers. Meer dan 15.000 klanten over de hele wereld gebruiken Capsule om hun klantgerichte werkzaamheden en verkoopactiviteiten beter te organiseren. Capsule is eenvoudig in gebruik maar toch krachtig en aanpasbaar, zodat je het kunt afstemmen op jouw bedrijf. Het kan worden geïntegreerd met andere populaire apps zoals Google G Suite, Google Data Studio, MailChimp en Zapier voor geavanceerde verkoopautomatisering. Vanaf slechts $ 18 per gebruiker kun je binnen enkele minuten aan de slag met de gratis proefversie.

Wie gebruikt Capsule?

Voor eigenaren van kleine en groeiende bedrijven die hun zakelijke en klantactiviteiten beter willen organiseren. Sales/Marketing Heads/VP's van kleine tot middelgrote bedrijven die op zoek zijn naar een verkoopoplossing.

Waar kan Capsule worden geïmplementeerd?

Cloudgebaseerd
On-premise

Over de leverancier

  • Zestia
  • Gevestigd in Manchester, VK
  • Opgericht in 2009

Ondersteuning voor Capsule

  • Chatten

Beschikbaar in deze landen

Argentinië, Australië, België, Bolivia, Brazilië en nog 37 andere

Talen

Engels

prijzen van Capsule

Beginprijs:

US$ 18,00/maand
  • Ja, heeft een gratis proefversie
  • Ja, heeft een gratis versie

Capsule heeft een gratis versie en biedt een gratis proefperiode. Capsule heeft een betaalde versie vanaf US$ 18,00/maand.

Prijsmodellen vraag een gratis proefversie aan

Over de leverancier

  • Zestia
  • Gevestigd in Manchester, VK
  • Opgericht in 2009

Ondersteuning voor Capsule

  • Chatten

Beschikbaar in deze landen

Argentinië, Australië, België, Bolivia, Brazilië en nog 37 andere

Talen

Engels

Video's en afbeeldingen van Capsule

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Nog 4 andere bekijken
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Functies van Capsule

  • Aanpasbare rapporten
  • Aanpasbare velden
  • Activiteitendashboard
  • Analyse van verkooptrends
  • Beheer van salesactiviteit
  • Beheer van verkooppipeline
  • Bestandsbeheer
  • CRM
  • Campagnebeheer
  • Contactenbeheer
  • Contactendatabase
  • Dashboard
  • Documenten opslaan
  • E-mailbeheer
  • E-mailmarketing
  • Gegevens importeren en exporteren
  • Integratie van sociale media
  • Integraties van derden
  • Interactie bijhouden
  • Kalender-/herinneringssysteem
  • Kalenderbeheer
  • Kansenbehee
  • Klantenbeheer
  • Klantendatabase
  • Leadkwalificatie
  • Leads beheren
  • Leads vastleggen
  • Leadsegmentering
  • Marketingautomatisering
  • Mobiele toegang
  • Offertes
  • Opmerkingen/notities
  • Pipelinebeheer
  • Predictieve analyse
  • Prestatiemeetwaarden
  • Rapportage en analyse
  • Referenties bijhouden
  • Samenwerkingstools
  • Segmentering
  • Taakbeheer
  • Territoriumbeheer
  • Verkooprapporten
  • Visuele analyse
  • Voor iPad-apparaten
  • Voor mkb-bedrijven
  • Voor start-ups
  • Voor vastgoed
  • Waarschuwingen/Meldingen
  • Workflowbeheer
  • Zoeken/filteren

Alternatieven voor Capsule

Ga aan de slag met de zeer populaire CRM met Salesforce Essentials, de alles-in-één-oplossing voor verkoop en service, voor slechts $ 25 per gebruiker, per maand.
Zoho CRM biedt organisaties een complete oplossing voor de hele levenscyclus van klantenrelatiebeheer. Meer informatie over Zoho CRM
Act! omvat dynamisch verkooppijplijnbeheer en krachtige marketing automation, waardoor Act! wordt getransformeerd in de ultieme toolset voor het MKB.
CRM-oplossing voor kleine tot middelgrote bedrijven die kansen beheert, projecten oplevert, relaties koppelt en offertes opstelt.
Een eenvoudig te gebruiken CRM waarmee je slimmer kunt werken door je verkoopleads en klanten te beheren en bij te houden.
Met Bigin kunnen kleine bedrijven afstappen van spreadsheets en aan de slag gaan met een CRM-oplossing die echt is ontworpen voor hun behoeften. Meer informatie over Bigin by Zoho CRM
HubSpot CRM is de 100% gratis, flexibele en intuïtieve CRM waar je verkoopteam dol op zal zijn. Meer informatie over HubSpot CRM
Krijg alle tools die je nodig hebt onder één dak om online betere klantrelaties op te bouwen.
Automatiseer de boekingen, annuleringen, herinneringen en betalingen van je klanten met behulp van deze zeer gebruiksvriendelijke online planningssoftware. Meer informatie over Acuity Scheduling

Reviews over Capsule

Gemiddelde score

In totaal
4,5
Gebruiksgemak
4,6
Klantenservice
4,5
Functies
4,3
Waar voor je geld
4,6

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001
Ilia
Ilia
Business Development Manager in Australië
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Pretty good.

5,0 2 jaar geleden

Opmerkingen: Overall experience was positive. It's a solution that I recommend to people.

Pluspunten:

What initially attracted us to this CRM was its cost effectiveness. I was impressed by how easy it was to deploy and run. The mobile app was pretty solid, easy to use and probably better or on par with some of the other (more expensive) CRM apps I've used. ~Capsule also had a decent project management function.

Minpunten:

I think we had some trouble when trying to connect to Mail Chimp. From memory it took a long time to get it right.

Overwogen alternatieven: Zoho CRM en Salesforce Sales Cloud

Reactie Zestia

2 jaar geleden

Hi Ilia, Chloe here from Capsule. Thanks for taking the time to write a review. We're happy to hear that you found Capsule easy to deploy and are enjoying using the mobile app. If you ever need any help for example setting up integrations then don't hesitate to reach out to us at [email protected]

Robert
Robert
CEO in Australië
Geverifieerde LinkedIn-gebruiker
Schoolleiding, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

A simple CRM that allowed us to hit the ground running

4,0 4 maanden geleden

Opmerkingen: Overall I have been pleasantly surprised. I at first thought the system would be too underpowered for what we needed, but it has actually delivered on what we have needed and the simplicity of changing things has allowed us to easily experiment with our processes until we have things right. It has suited our small team very well - and I look forward to seeing how well it scales with us.

Pluspunten:

I like the simplicity of the system. It was very quick and easy both to setup (and make changes to) and then to use the system. It has been very easy to train new employees on. The system has some good power around workflows - which have helped us lock down our processes and helped new staff to follow them. It has a good integration with Xero which has saved us a lot of time and has just released an integration into a mail campaign tool (Transpond) which looks to be a nice added bonus.

Minpunten:

The system doesn't have a document generation tool (so you need to generate invoices and quotes in a separate system). It also is comparatively underpowered in the reports you can generate (even when you upgrade to the higher tiers that have additional reporting functionality). You can export full data sets to CSV - so we have built what we needed in Excel, but it would be nice to have it saved as reports and visualisations in the system. There also isn't the flexibility around notifications that I am previously used to (and so we have had to adjust the workflows a little).

Overwogen alternatieven: Salesforce Essentials

Redenen om over te stappen op Capsule: The initial price point was cheaper for Capsule (about half the price of Salesforce) - and I and other key staff members of the team had experience of setting up Salesforce and found that there was just a lot more to do before you could start using the system (and another step change of work before you could start using it again).

Reactie Zestia

4 maanden geleden

Hi Robert, Chloe from Capsule here. Thanks for taking the time to write a detailed review - it really helps our team when we receive first-hand feedback. We're so happy to hear that Capsule is helping your business and saving you time in a variety of ways. We've also taken onboard your feedback regarding document generation, reports and notifications. If anything should change on any of those fronts - you'll be the first to know. Regardless, we're very happy that you've been surprised by Capsule and look forward to helping your business scale in the future.

Geverifieerde reviewer
Sales and Marketing Manager in VS
Geverifieerde LinkedIn-gebruiker
Computersoftware, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Features and Format Lacking, Good for the Basics

3,0 4 jaar geleden

Opmerkingen: Overall, Capsule seems middle-of-the-road. It's been useful as a database to keep our pipeline and outreach organized at a base level but hasn't impressed beyond that.

Pluspunten:

The ability to export to Mailchimp has been very useful, it allows us to immediately update lists without having to go through multiple extra steps.

Minpunten:

Certain features I'm used to in a CRM are missing. The only way to correlate multiple organizations (as a subsidiary or similar case) is to make a note of it in the organization description and that doesn't link through. You're also unable to categorize a contact under multiple organizations, so you need to create a new person with the same name if you want to put them under more than one company. It would also be nice to have a better search and reporting function. The only things you can search for are the person, organization, case, and note content, so every other bit of information you'd like to search for and compile must be placed as a tag, which gets clunky and disorganized easily. There is some sales pipeline reporting, but the options are not as robust as other CRM systems I've used in the past.

Jesse
Business Owner in VS
Online media, Zelfstandig ondernemer
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Capsule is simple to use and just the right number of features

5,0 12 maanden geleden

Opmerkingen: I've been using Capsule for several months and I am very happy. Occasionally I try other apps just to see, but none of them are as easy to use. Capsule feels like a gem of a CRM in a field crowded with lots of apps. If you need reminders of who to follow up with and when, Capsule does that really well—and can grow with you as you grow. Next year I'll likely need to upgrade from the free level, and I'll gladly do so.

Pluspunten:

As a service provider I have a lot of contacts to track. I tried several CRMs (Hubspot, Monday, etc) but none were as simple to use as Capsule. I had basic needs: track new contacts and set reminders to follow up. While other apps had those features alongside dozens of other tools, Capsule made it very easy to start tracking and reminding right away. And that's on a free level! The Gmail extension works really well and makes adding tasks quick and easy.

Minpunten:

If I was nitpicky, I'd say maybe a more modern design. But it's not strictly utilitarian, and it's simplicity makes it easy to do what I need.

Overwogen alternatieven: Pipedrive, Sendinblue, monday.com en HubSpot CRM

Redenen om over te stappen op Capsule: Other CRMs were pretty complicated for what I needed. I first tried Hubspot, but I was lost in all the features. All I needed to do was set reminders to follow up with people. While the other CRMs do that, it felt like I had to swim through a dozen other features to get there. I was able to start using Capsule immediately and knew exactly what to do. And with the Gmail extension, it's even simpler.

Reactie Zestia

11 maanden geleden

Hi Jesse, Chloe here from Capsule. Thanks for taking the time to write a review - that's really going to help other people considering Capsule. We're happy to hear that you're finding Capsule so easy to use, especially compared to alternatives you considered and that it's helping you to do what you need to.

Peter
Director in VK
Informatietechnologie en -diensten, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

wonderful Software for every business

5,0 2 jaar geleden

Opmerkingen: The software is simple to use, it has a wide range of tools that you can use. However, the great thing you dont have to use all the features and they are hidden away, so they dont affect your everyday usage. Incredibly for this type of software and all the tools you can access, it is incredibly affordable for personal, small business or large companies. We really love the product

Pluspunten:

We have used this software for over five years. We used to use act and were reluctant to move to another provider. We moved because we could use the software on all forms of devices, anywhere in the world. The other great feature is that it is so simple to use, you hardly need any training at all

Minpunten:

Actually we love it, so we dont really have anything negative to say

Reactie Zestia

2 jaar geleden

Hi Peter, Chloe from Capsule here. Thanks for reviewing us! We're so happy to hear that Capsule has worked out for you!