Helpt Nederlandse bedrijven al 15 jaar
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Wat is Capsule?

De ideale CRM-tool voor bedrijven met 10 tot 1000 werknemers. Meer dan 15.000 klanten over de hele wereld gebruiken Capsule om hun klantgerichte werkzaamheden en verkoopactiviteiten beter te organiseren. Capsule is eenvoudig in gebruik maar toch krachtig en aanpasbaar, zodat je het kunt afstemmen op jouw bedrijf. Het kan worden geïntegreerd met andere populaire apps zoals Google G Suite, Google Data Studio, MailChimp en Zapier voor geavanceerde verkoopautomatisering. Vanaf slechts $ 18 per gebruiker kun je binnen enkele minuten aan de slag met de gratis proefversie.

Wie gebruikt Capsule?

Voor eigenaren van kleine en groeiende bedrijven die hun zakelijke en klantactiviteiten beter willen organiseren. Sales/Marketing Heads/VP's van kleine tot middelgrote bedrijven die op zoek zijn naar een verkoopoplossing.

Capsule Software - 1
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Capsule Software - 5

Twijfels over Capsule? Vergelijk met een populair alternatief

Capsule

Capsule

4,5 (161)
US$ 21,00
maand
Gratis versie
Gratis proefversie
114
87
4,6 (161)
4,6 (161)
4,5 (161)
VS.
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Prijs-kwaliteitverhouding
Klantenservice
US$ 25,00
maand
Gratis versie
Gratis proefversie
40
Geen integraties gevonden
3,9 (322)
3,8 (322)
3,9 (322)
Groene beoordelingsbalken geven het winnende product aan, op basis van de gemiddelde beoordeling en het aantal reviews.

Andere goede alternatieven voor Capsule

Salesforce Platform
Functies met hoogste score
Automatisering van bedrijfsprocessen
Taakvoortgang bijhouden
Toegangsopties/machtigingen
Zoho CRM
Functies met hoogste score
CRM
Helpdeskbeheer
Voor start-ups
HubSpot Marketing Hub
Functies met hoogste score
Beheer van e-mailcampagnes
Contactendatabase
Marketingautomatisering
Salesforce Sales Cloud
Functies met hoogste score
Gedeelde contacten
Klanten volgen
Voor salesteams/-organisaties
SugarCRM
Functies met hoogste score
Contactenbeheer
Contactendatabase
Leads beheren
Mailchimp
Functies met hoogste score
Beheer van e-mailcampagnes
E-mailbeheer
E-mailmarketing
Trello
Functies met hoogste score
Projectplanning
Samenwerkingstools
Taakbeheer
Salesforce Starter
Functies met hoogste score
Beheer van verkooppipeline
Contactendatabase
Leads beheren
Maximizer CRM
Functies met hoogste score
CRM
Contactenbeheer
Contactendatabase

Reviews over Capsule

Gemiddelde score

In totaal
4,5
Gebruiksgemak
4,6
Klantenservice
4,5
Functies
4,3
Prijs-kwaliteitverhouding
4,6

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001
Peter
Peter
Director in VK
Geverifieerde LinkedIn-gebruiker
Lucht- en ruimtevaart, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

Best CRM I've ever used

5,0 4 jaar geleden

Opmerkingen: Peace of mind for my business

Pluspunten:

Visual presentation of the data, ease of access, monthly subscription, data capture, project tracking, email link capability, mobile access.

Minpunten:

The CRM had no functions that I disliked

Reactie Zestia

4 jaar geleden

Hi Peter, Chloe here from Capsule. Thanks for taking the time out to write a review about Capsule - we're really glad it's helping your business!

Robert
Robert
CEO in Australië
Geverifieerde LinkedIn-gebruiker
Schoolleiding, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

A simple CRM that allowed us to hit the ground running

4,0 2 jaar geleden

Opmerkingen: Overall I have been pleasantly surprised. I at first thought the system would be too underpowered for what we needed, but it has actually delivered on what we have needed and the simplicity of changing things has allowed us to easily experiment with our processes until we have things right. It has suited our small team very well - and I look forward to seeing how well it scales with us.

Pluspunten:

I like the simplicity of the system. It was very quick and easy both to setup (and make changes to) and then to use the system. It has been very easy to train new employees on. The system has some good power around workflows - which have helped us lock down our processes and helped new staff to follow them. It has a good integration with Xero which has saved us a lot of time and has just released an integration into a mail campaign tool (Transpond) which looks to be a nice added bonus.

Minpunten:

The system doesn't have a document generation tool (so you need to generate invoices and quotes in a separate system). It also is comparatively underpowered in the reports you can generate (even when you upgrade to the higher tiers that have additional reporting functionality). You can export full data sets to CSV - so we have built what we needed in Excel, but it would be nice to have it saved as reports and visualisations in the system. There also isn't the flexibility around notifications that I am previously used to (and so we have had to adjust the workflows a little).

Reactie Zestia

2 jaar geleden

Hi Robert, Chloe from Capsule here. Thanks for taking the time to write a detailed review - it really helps our team when we receive first-hand feedback. We're so happy to hear that Capsule is helping your business and saving you time in a variety of ways. We've also taken onboard your feedback regarding document generation, reports and notifications. If anything should change on any of those fronts - you'll be the first to know. Regardless, we're very happy that you've been surprised by Capsule and look forward to helping your business scale in the future.

Abhilash
Accountant in VS
Textiel, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Capsule Is a Consistent CRM Solution

5,0 vorige maand Nieuw

Pluspunten:

Capsule has been the best CRM solution for us. Capsule has been so consistent.

Minpunten:

I like how efficient Capsule has been. Capsule is incredible.

Michael
CEO in VS
Managementconsulting, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Could be great but it has a fatal flaw.

3,0 3 maanden geleden

Opmerkingen: I am hoping that they will fix the above deficiency quickly or we have to change to a different app.

Pluspunten:

Simplicity. Price. It appeared to be the right product for the right price.

Minpunten:

They don’t understand the mission critical relationship between logging an activity and a related task generation. It has to be done entirely manually with no auto reminders or follow-ups. It seemed like such a basic requirement that I didn’t even check for it. My bad.

Ben
Owner in Australië
Vrije tijd, reizen en toerisme, Zelfstandig ondernemer
Heeft de software gebruikt voor: Gratis proef
Bron van de reviewer

Day #1 of the evaluation

4,0 9 maanden geleden

Pluspunten:

DAY #1 - yes, I know, I know its early days but after using a high-powered corporate CRM for 20 years I find Capsules underlying principles of operations intuitive , and easy to understand. I accept there is much to do to get me back up and running in my small business but I'm really confident after my painful transition from a large US corporate CRM that it wont be as painless and frustrating. Also let me highlight an outstanding feature of Capsule. Hardware, software, R&D catchup, and leapfrog etc is the nature of the industry. But what my intuition tells me after a long time in the game what will set this company apart (and I've seen many over the years: good and abysmal) is the quality and calibre of the support. The support team wants me to succeed! :) and that gives me a lot of energy. I have spent 40 years in the IT game and to get a support response from halfway round the world in 4 hrs gives me great confidence. I will report back again year!

Minpunten:

I will report back in the next 6 months to give an update.