Fishbowl

Powerful, Affordable Inventory and Order Management Software

Opmerkingen: Stated simply, Fishbowl is the best in it's class, period! Easy to use, incredibly effective and affordable Inventory and Order Management Software.

Pluspunten:

Fishbowl offers and unparalleled ease of use. Our whole team was trained and up and running in hours. You simply won't find another software package with the range of features and reliability at this price range. It easily bests other software packages costing 3 times what Fishbowl costs!

Minpunten:

Their call back support could be a little faster, but it's still likely better than most software companies.

A Great All Around Product For Inventory

Opmerkingen: Fishbowl has helped us save money by being able to control everything from inside and not having to hire multiple 3rd parties to make connections. Fishbowl continues to add and upgrade the software to what consumers ask for.

Pluspunten:

Fishbowl software is easy to use. I like that you always have step by step instructions and some videos to help guide you. If you don't find what you are looking for, all it takes is an email, and support helps you as quickly as they can.

Minpunten:

The only negative issue I have while using Fishbowl software is with the reports. Even though they have multiple reports to choose from, I feel as some of them can be upgraded to include more than one product a t a time. Example, when searching for a product that was sold on a particular day, and you have more than one size of the same product, it would be nice to be able to select as many products as you want to look at versus one at a time.

Technical Support has hit rock Bottom

Opmerkingen: I have been using and loving Fishbowl for the past 5 years. In the past 12 -18 months the technical support has plummeted. I believe the took on new ownership and since then they have made phone support useless. As I write this I have been on hold for over 45 minutes. They give you the option to leave your number but I have yet to receive a call back from them. Really sad to see what has happened to what was a great organization

Pluspunten:

Software does the basics for small retail and manufacturing operations

Minpunten:

Report generation is rigid and difficult. We ended up extracting all the data we needed to an external tool

Not Bad Until Fishbowl Tied to Shippo

Opmerkingen: Not been good.... not great on support especially if you do not like what they did with their software..

Pluspunten:

none, this product is too difficult to set up and get into operation

Minpunten:

This was not a bad program until the developers at fishbowl decide to eliminate UPS Ready from the daily operations of things and switch to Shippo without telling us.. now it is almost usless. Have to go to a third party shipper to ship my products and then go back and manually enter the information so that it can be billed.

It's the one thing that has connected to Shopify seamlessly

Pluspunten:

We have used Fishbowl for years now to work on order fulfillment and it communicates and integrates perfectly with Shopify plus!

Minpunten:

Sometimes we experience delay issues, or issues printing orders but we figured out a workaround using Shopify flows.