WizeHive

Collaborative Support

Opmerkingen: Fantastic support on the development of our customized system.

Pluspunten:

It's an affordable comprehensive system that gives you the keys to operate the system and modify with support.

Minpunten:

What I liked least was that it is a unique system that I had to learn how to use. Fortunately it was not difficult to learn and the team offered great support through videos, documents and person to person coaching.

Great customer service and fast setup

Opmerkingen: This product has significantly reduced the administrative time we spend on grantmaking. We have more than earned back the cost of the license in time saved.

Pluspunten:

We had a last-minute need for an online granting process and needed an affordable tool where we could get everything running quickly with minimal input from our end. Even though their development times are typically longer, they were willing to adapt to our timeline and still delivered the forms a week earlier! Throughout the entire process, their support team has been amazing--always available, always happy to help and incredibly fast to turn things around. We hardly had to do any of the development ourselves, despite this being a last-minute request. As a small team with limited spare capacity, this was a lifesaver in being able to keep to our grantmaking timeline.

Minpunten:

While the functionalities are enough for most organizations' granting needs, there are a few customization options, such as greater flexibility with repeating questions, which we would have liked. However, the support team helped us find acceptable workarounds.

NOT Worth IT!

Opmerkingen: The service has been above average but the platform is designed so poorly it takes away from any saving grace. This has been a horrifying experience for me!

Pluspunten:

Able to mange several programs simultaneously.

Minpunten:

Not user-friendly Administrators are only sometimes timely in responding to issues Every item has to be built out every single year Time-consuming Too expensive! Again, not user-friendly Waste of time and money. Will not renew!

Wizehive is a user-friendly systems that simplifies grant management for nonprofits.

Opmerkingen: My experience has been good. The training has been beneficial and the support team is always available to troubleshoot

Pluspunten:

The ability to streamline workflows in a user-friendly portal. I like the current platform's visual aspect and seeing where applicants are in the application process.

Minpunten:

Hard to say at the moment since I just transitioned my workflow.

Great grant/scholarship management tool

Opmerkingen: Terrific onboarding & development process. Really appreciated how easy they are to work with us for a customized solution to our needs.

Pluspunten:

We moved our paper application process for our scholarship and grant programs completely online. WizeHive has proven to be highly efficient in processing applications, communicating with applicants and reviewing submissions. Such a time-saving resource for our team!

Minpunten:

We've been very happy so far. Any questions we have had were quickly answered through their customer service.

Improving Grants Management and Processes

Opmerkingen: This experience has been wonderful and I would recommend WizeHive to anyone I know that works with grants and the management of them.

Pluspunten:

My favorite part of WizeHive honestly outside of functionality of the software, but the staff I have worked with throught the sale and implementation process. I cannot speak highly enough about the staff at WizeHive. They are knowledgable, friendly, and so responsive.

Minpunten:

The WizeHive Academy modules are a little overwhelming especially when you don't have a lot of time to really dig into them.

Great for managing multiple grant programs

Pluspunten:

WizeHive's set-up and staff support is great-- they walk you through the steps and features of each part of the process so you understand what you can do and where and when and how.

Minpunten:

We did not consider the reporting dashboard enough when setting up the application, so we had to redo some questions after the fact to get the right format to be able to report accurately and efficiently. This should be considered at every step along the way during the set-up process, and it felt like it was a last-minute thing to which we did not dedicate enough time. The other thing that was a disappointment is the fact that I was told that BILL could be integrated, but it turns out there is a pretty steep fee to do that, which no one seemed to know until months down the road into the process.

Scholarship Implimentation Review

Opmerkingen: Overall, it was a great experience and liked how the trainings were saved in our folder.

Pluspunten:

Live in-person training during the implemenation phase. The implementation lead was able to change/edit things along the way in both of our scholarship portals.

Minpunten:

We were not able to use one portal for the scholarships we have.

Manage applications & team workflows with Wizehive

Pluspunten:

The best part about Wizehive was being able to create a custom workflow and experience for my team's diverse needs. Using Wizehive allowed us to put 3 different workflows, used by 3 different teams/roles all in one place. And the experience for the user is a lot easier than other systems for processing applications.

Minpunten:

The only thing I didn't like was testing out the views for different roles within my workspace. It makes it hard to train other teams when their views look different than an admin view and I can't toggle back and forth but instead have to start playing with incognito windows, permissions, fake email addresses etc

Excellent vendor experience

Opmerkingen: Our experience with WizeHive has been one of our best and most rewarding vendor relationships. We had a very smooth implementation process and the support received from WizeHive has been amazing- I wish we could have more vendor relationships like this one!

Pluspunten:

Prior to signing the contract with WizeHive, they held blueprint sessions with us to ensure they understood our program and process and that their platform would meet our needs. That prevented any unexpected surprises through the implementation process which we had experienced with previous vendors. The platform itself is simple to use with minimal training for administrators and we are offer to have a platform that is easy to use for our applicants.

Minpunten:

Not finding them sooner? There are no cons with mentioning in a review- this platform has worked very well for our needs.

Excellent Service from the Very Beginning

Pluspunten:

The helps and service we have received from the beginning of our implementation has been excellent. We have had all of our questions and concerns answered. Anything we needed to be done has been done.

Minpunten:

We want to be able to easily text our Scholars through the platform and are hoping for improvements in that area in the future.

More functionality and excellent support!

Opmerkingen: For us, this software will literally replace a person. The time it will save us in data collection and processing alone is worth every penny. We are thrilled to have found a software that meets our specific needs and will help us be able to help more single mothers!

Pluspunten:

From the demo to go live the people at WizeHive have been great to work with! The implementation team has been fantastic to work with. They are knowledgeable, patient, attentive and have been willing to do the lion share of the work when building out forms and customizing rules. Any time we have ran into a roadblock, the implementation team worked to find a suitable solution or workaround They have also used their experience to be proactive about helping us avoid pitfalls of setting up software in ways that might be challenging down the road. When you are going into new software, you don't know what you don't know... but they took the time to understand and listen to what we were trying to accomplish and consulted with us on the best use of the software why some of our ideas may not have been the best long term! It was refreshing to work with a knowledgeable team who was invested in our success!

Minpunten:

If I had to name a con, it would be some limitations with customizing the user interface. I would have liked to make the user experience a bit more friendly or modern. (fonts, layout, colors, etc) But in all my research into other software platforms it was a trade off, you could have a more sleek or custom user interface but not as much functionality. In the end functionality was more important to us which is why we choose WizeHive.

The Best Choice For Our Growing Program

Opmerkingen: It was such an easy, quick decision to make. We'd met with multiple other programs that didn't quite fit, but after speaking with both the American Indian College Fund and the Cobell Scholarship, we decided to reach out to WizeHive. From the initial meeting, we were very optimistic about the program.

Pluspunten:

The build process was very organized with clear deadlines. The trainings before starting the build created a great foundation and the project map/plan was so convenient to keep an eye on what was due and when. Our Implementation Lead, [sensitive content hidden], was very knowledgeable about the program and always had quick solutions for us when we had questions. Super responsive and understanding about reschedules when needed, as well.

Minpunten:

Starting out, learning the administrative side of WizeHive can be a bit confusing. However, I know it's really only practice that can resolve this.

Best Development Team

Pluspunten:

Their response time is second to none. We have had the best team work with us through each of our projects, producing a product for us that was beyond our expectations. Any roadblock we ran into was swiftly resolved.

Minpunten:

I don't have anything negative to report, as everything we use it for exceeds expectations.

We use WizeHive for a variety of application needs

Pluspunten:

WizeHive offers seamless language translation features; you just select the language(s) you need and everything is automatically translated for you! Another feature we love is the document generator. This feature helps us customize our award letters and payment invoices.

Minpunten:

Having WYSIWYG capabilities in the auto-email function would be a terrific upgrade.

Administrator

Opmerkingen: Great experience. Responsive to any questions.

Pluspunten:

Great customer support from configuration to implementation!

Minpunten:

None. Product meets/exceeds our needs.

WizeHive for Management

Pluspunten:

The WizeHive team was easy to work with and responsive to my questions and concerns. They did an excellent job of laying out the steps and processes for developing a robust grant management system, which will help our organization ensure strong controls for the deployment of public and private grant funds.

Minpunten:

The setup process was easy - if you have some level of technical knowledge and an idea of what sort of processes to put into place. We were building our processes at the same time we were developing the system with WizeHive and that made things a bit difficult.

Well-designed and customizable solution for grant applications and reviews

Opmerkingen: Zengine is intuitive to use, and is supported by excellent reference materials and resources for administration. This product is excellent!

Pluspunten:

The programmable portals for grant submission and reviews are excellent, and will be critical to the success of our new initiative to solicit applications for sub-grants. The implementation support during programming was efficient, responsive, and extremely professional.

Minpunten:

There are not any features that are missing, and the team was willing to add additional features that I needed, such as a time-stamp on the submission confirmation. Their flexibility and support to product users is exceptional.

New Grant System Goes Live

Opmerkingen: So far, users who have engaged the system have found it relatively easy to use.

Pluspunten:

Great development staff and customer support. Helped us tailor the workflow to best meet our needs.

Minpunten:

Pulling reports seems to be a bit more difficult.

WizeHive for ICP

Opmerkingen: It was a nice process, the team as very accesible and fast in the process.

Pluspunten:

Access to implementation team and the way it is organiza, the integration of the grant submission and the

Minpunten:

I think getting up to speed with some processes was hard, same as finding stuff in the platform. But once you get the feeling and flow of the process is good. Takes some learning.

Grant software

Pluspunten:

the way [sensitive content hidden] presented and was very helpful with every question we had.

Minpunten:

there was really nothing that i didnt like.

Great product and great support

Pluspunten:

easy to use, very fast and helpful support

Minpunten:

the automated e-mails are not easy to customize

Great product for grant management

Opmerkingen: Very positive, very responsive to our needs and requests.

Pluspunten:

WizeHive is a very flexible application and allows administrators to realize critical needs for grant management that we could only imagine before.

Minpunten:

It's really important than an organization assign someone that can apply some user experience knowledge for the setup process.

Looking forward to what WizeHive can bring

Pluspunten:

We are just getting into the system as a way of automating the process used to judge contest entries for an annual awards program. It shows great potential to make things a lot easier for administrators as well as our judging panel.

Minpunten:

Still getting into the system but so far, so good

Rapidly Customizable & Scalable Solution with Endless Possibilities

Pluspunten:

1. Implement an idea into a fully functional solution in Production within minutes. 2. Correct and modify configurations with clients and end-users in real-time. 3. Designed to empower system owners and administrators to meet the demands of their clients and super users. 4. Ongoing system upgrades and enhancements to improve configuration capabilities of the system and user experience. 5. Direct and quick customer support when built in Help & FAQ aren't able to answer questions.

Minpunten:

While the system's capabilities to scale are incredible, there are some missing features or issues that haven't been addressed yet that would add a greater measure of use by both Administrators and end users. - Unable to conditionally require Date fields to be before or after another Date field - End users are unable to print/save full applications once completed. (Review Portals only recently received this capability) - Workspaces (Databases), are unable to connect to each other to share data and improve reporting capabilities - Built-in Reporting Functionality, while extremely helpful, has limitations that cause it to be very bulky, restricted, and can make it difficult to use - Features and configurations can often be buried deep within menus and take time to navigate to - Unable to bulk upload or download attachments to or from records - Unable to send attachments by Bulk Email - Review Portal, user-directed configurations limited What is extremely important for the reader to understand from my items listed above is that when you have a system that is capable of achieving almost all of your business needs and opens the door to a million possibilities, it can become incredibly frustrating when small or specific aspects of the system are not capable of being configured or scaled. It is the give and take of using an incredible configuration management system. Once you get used to having the ability to configure almost anything you want, its hard not to want even more!