Wat is Womply?

Womply is een marketing- en CRM-softwarebedrijf dat kleine bedrijven helpt meer klanten aan te trekken en te behouden. Womply geeft ondernemers toegang tot gegevens en technologie die ze nergens anders kunnen krijgen, zodat ze waardevollere klantrelaties kunnen opbouwen en inkomsten kunnen laten groeien zonder tijd te besteden die ze niet hebben. Elke dag gebruiken meer dan 150.000 kleine bedrijven in meer dan 400 verticale markten de software, in alle uithoeken van Amerika.

Wie gebruikt Womply?

Elk consumentgericht Amerikaans klein bedrijf kan Womply gebruiken, inclusief restaurants, winkels, autowinkels, salons, medische/tandartspraktijken en meer.

Womply - Details

Womply

Opgericht in 2011

Video's en afbeeldingen van Womply

Womply-video
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Womply - Details

Womply

Opgericht in 2011

Vergelijk de kosten van Womply met soortgelijke producten

Womply

Afbeelding niet beschikbaar
Geselecteerde software
(0 reviews)
Afbeelding niet beschikbaar

Vanaf

US$ 69,00/maand
N.v.t
US$ 200,00/maand
N.v.t

Gratis versie

Gratis versie Ja
Gratis versie Nee
Gratis versie Ja
Gratis versie Nee

Gratis proef

Gratis proef Ja
Gratis proef Nee
Gratis proef Ja
Gratis proef Ja

Womply - implementatie en ondersteuning

Ondersteuning

  • E-mail/helpdesk
  • Veelgestelde vragen/forum
  • Telefonische ondersteuning

Implementatie

  • Cloud, SaaS, Web
  • Android (mobiel)
  • iPhone (mobiel)
  • iPad (mobiel)

Training

  • Persoonlijk
  • Webinars
  • Documentatie

Functies van Womply

  • API
  • Aanpasbare rapporten
  • Aanpasbare sjablonen
  • Aanpasbare velden
  • Activiteiten volgen
  • Activiteitenbeheer
  • Activiteitendashboard
  • Analyse van verkooptrends
  • Beheer van verkooppipeline
  • CRM
  • Campagnebeheer
  • Contactenbeheer
  • Contactendatabase
  • Documenten opslaan
  • E-mailbeheer
  • E-mailmarketing
  • E-mailsjablonen
  • Gegevens importeren en exporteren
  • Herinneringen
  • Integratie van sociale media
  • Integraties van derden
  • Interactie bijhouden
  • Interne chatintegratie
  • Kalender-/herinneringssysteem
  • Kalenderbeheer
  • Kalendersynchronisatie
  • Kansenbehee
  • Klantendatabase
  • Leadkwalificatie
  • Leads beheren
  • Leads genereren
  • Leads vastleggen
  • Marketingautomatisering
  • Mobiele toegang
  • Offertes
  • Pipelinebeheer
  • Prognose
  • Prognoses
  • Rapportage en analyse
  • Rapportage en statistieken
  • Referenties bijhouden
  • Segmentering
  • Slepen en neerzetten
  • Taakbeheer
  • Territoriumbeheer
  • Verkoopprognose
  • Verkooprapporten
  • Waarschuwingen/Meldingen
  • Workflowbeheer

Bekijk de volledige lijst van CRM-software

  • API
  • Aanpasbare branding
  • Aanpasbare sjablonen
  • Activiteiten volgen
  • Activiteitendashboard
  • Beheer van cadeaubonnen
  • Beheer van enquêtes/peilingen
  • Bijhouden van klantenactiviteit
  • Bonusbeheer
  • CRM
  • Campagneanalytics
  • Campagnebeheer
  • Campagneplanning
  • Campagnesegmentering
  • Communicatie via meerdere kanalen
  • Communicatiebeheer
  • E-mailbeheer
  • E-mailmarketing
  • Engagement tracking
  • Enquêtes en feedback
  • Gamification
  • Integratie van sociale media
  • Integraties van derden
  • Klantenaccounts
  • Klantendatabase
  • Klantenkaarten
  • Klantenonderzoeken
  • Klantenportal
  • Klantensegmenten
  • Klantgeschiedenis
  • Klantprofielen
  • Kortingsbeheer
  • Ledenportal
  • Lidmaatschapsbeheer
  • Loyaliteitsprogramma
  • Marketing via meerdere kanalen
  • Meerdere campagnes
  • Prestatiemeetwaarden
  • Promotiebeheer
  • Rapportage en analyse
  • Rapportage en statistieken
  • Realtime analyse
  • Realtime gegevens
  • Referenties bijhouden
  • Segmentering
  • Sms-marketing
  • Sociale promotie
  • Transactiegeschiedenis
  • Verkooppunt
  • eCommerce-beheer

Bekijk de volledige lijst van Customer loyalty software

  • AI/machine learning
  • API
  • Aanpasbare rapporten
  • Antwoordbeheer
  • Beheer van klantervaringen
  • Bewaking van sociale media
  • Campagneanalytics
  • Campagnebeheer
  • Campagneplanning
  • Contentbeheer
  • Engagement tracking
  • Enquêtes en feedback
  • Hashtag tracking
  • Integratie van sociale media
  • Integraties van derden
  • Klachtenbeheer
  • Merken volgen
  • Multilocatie
  • Postplanning
  • Rapportage en analyse
  • Realtime controle
  • Realtime meldingen
  • Reviewaanvraag
  • Reviewmelding
  • Reviews controleren
  • Reviews delen
  • Reviews genereren
  • Reviewweergave
  • SEO-beheer
  • Sentimentanalyse
  • Sjabloonbeheer
  • Sms-berichten
  • Trefwoorden bijhouden
  • Visuele analyse
  • Widgets
  • Zoeken/filteren

Bekijk de volledige lijst van Reputatiemanagement software

  • API
  • Aanpasbare branding
  • Aanpasbare rapporten
  • Aanpasbare sjablonen
  • Activiteiten volgen
  • Activiteitendashboard
  • Antwoordbeheer
  • Badgebeheer controleren
  • Beheer van enquêtes/peilingen
  • Beheer van klantervaringen
  • Beheer van negatieve feedback
  • Bewaking
  • CRM
  • Campagnebeheer
  • Chatten/messaging
  • Communicatiebeheer
  • Dashboard
  • E-mailbeheer
  • E-mailherinneringen
  • Engagement tracking
  • Enquêtes en feedback
  • Feedbackbeheer
  • Gegevens importeren en exporteren
  • Herinneringen
  • Inkoop en ontvangst
  • Integratie van sociale media
  • Integraties van derden
  • Maatschappelijk delen
  • Multichannel campagnes
  • Multilocatie
  • Opmerkingen/notities
  • Prestatiemeetwaarden
  • Rapportage en statistieken
  • Realtime analyse
  • Realtime gegevens
  • Realtime meldingen
  • Reviewaanvraag
  • Reviewmelding
  • Reviews controleren
  • SEO-beheer
  • Scores en reviews
  • Sentimentanalyse
  • Sjabloonbeheer
  • Sms-berichten
  • Sociale promotie
  • Visuele analyse
  • Voor meerdere talen
  • Waarschuwingen/Meldingen
  • Website-integratie
  • Widgets

Bekijk de volledige lijst van Review management software

  • @mentions
  • API
  • Aanpasbare rapporten
  • Activiteiten volgen
  • Activiteitendashboard
  • Beheer van meerdere kanalen
  • Beheer van prestaties op sociale media
  • Benchmarking
  • Bewaking
  • Bewaking van sociale media
  • Campagneanalytics
  • Campagnebeheer
  • Campagneplanning
  • Concurrentieanalyse
  • Configureerbare waarschuwingen
  • Contentbeheer
  • Contentbibliotheek
  • Dashboard
  • Doelgroeptargeting
  • E-mailwaarschuwingen
  • Engagement tracking
  • Filteren
  • Gegevensvisualisatie
  • Impactmeting
  • Influencers bijhouden
  • Integratie van sociale media
  • Integraties van derden
  • Klantenbinding
  • Markeren
  • Marketing via meerdere kanalen
  • Mobiele waarschuwingen
  • Opmerkingen/notities
  • Prestatiemeetwaarden
  • Rapportage en statistieken
  • Realtime analyse
  • Realtime controle
  • Realtime gegevens
  • Realtime meldingen
  • Realtime rapportage
  • Realtime updates
  • Reputatiebeheer
  • Sentimentanalyse
  • Social advertising
  • Sociale media monitoren
  • Sociale promotie
  • Trefwoorden bijhouden
  • Trendanalyse
  • Visuele analyse
  • Waarschuwingen / Escalatie
  • Workflowbeheer

Bekijk de volledige lijst van Social media monitoring tools

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Reviews over Womply

Lees alle 249 reviews

Gemiddelde score

In totaal
4,5
Gebruiksgemak
4,6
Klantenservice
4,2
Functies
4,5
Waar voor je geld
4,5

Reviews op basis van score

5
182
4
40
3
14
2
2
1
11

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001
Tyler K.
Tyler K.
Guest Relations in VS
Geverifieerde LinkedIn-gebruiker
Horeca, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

My Daily Go-To Platform. I use Womply's Reputation Defense for managing and responding to reviews.

5 4 jaar geleden

Opmerkingen: Saves me a TON of time, and helps our brands build loyalty with our guests by quickly responding to their feedback.

Pluspunten:

1-stop shop for all of my online reputation needs. You can respond to all types of reviews right from the platform, which saves me lots of hours a week. I don't have to log in to 90+ review sites (22 restaurants x Yelp, TripAdvisor, Facebook, Google) to respond to our guests. Womply is the 1st thing I open every morning when I get to the office. Super responsive customer support make this product one of my favorites.

Minpunten:

The analytics centered around reviews/reputation could use some work. Their team is very open to suggestions, so I know anything I mention gets put on their road-map. I know they are working on ways to make all of their features more customizable, which will be awesome too.

Alejandro c. C.
CEO in VS
Gezondheid, wellness en fitness, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Could be better with customer service

5 6 maanden geleden

Opmerkingen: My overall experience was OK if you niche is here and there but overall no problem just really devastated about the communication and customer service I pride myself very much on customer service because I am in customer service myself I’m in hospitality I run My own business especially when it comes to my clients in customer service and make sure that I am extremely communicative and they are very much aware of what’s going on

Pluspunten:

It was easy process did not take long and it was very seamless

Minpunten:

Absolutely no help from anybody could not call could not talk couldn’t ask a simple question as in should I apply if I run a daycare that’s just an example simple questions and relay simple answers

Jessica N.
Accountant in VS
Administratie, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Fast Lane PPP

3 7 maanden geleden

Opmerkingen: Womply needed to offer a live customer service department when they started making changes to the Fastlane system and process because one of my clients loan got cancelled when the note was ready to sign without any explanation or reason! All that he needed to do was sign his papers, but Womply sent the email to the incorrect email address and canceled his application and now he’s still waiting for them to finalize his next one! He should have that money in his bank by now! I also should have $250 per each for the 8 application I referred and approved… totaling $2000 per Womply’s agreement! I still have not received anything. Finally my clients keep Receiving computer generated emails saying some documents need to be signed but nothing is available & your computer generated email does not provide any information such as customer name or last four of social! Please tell me what documents need to be signed before you cancel
It again on the poor people! It’s very Friday to know Womply is making money off us without having to do much to make the money except make sure our documents are submitted correctly even when they are canceled for no reason or they aren’t getting processed properly or we have no way of knowing what they are looking for because a computer is the only customer service they have! We do not understand exactly what you want from North Coast Apparel, but they have submitted everything plus more, confirme identity 5 times & approved and signed note the 1st time

Pluspunten:

PPP Fast Lane … I’ve used it for my business PPP application and also referred and manged 9 additional small business applications as well for my clients… The application process started out pretty smooth until Womply started making changes to their security controls and electronic application platform. Unfortunately this diminished the reliability and usher friendly capabilities of the PPP loan application process! Womply failed to warn exsisting applicants if these changes and what additional information they required from the applicants! Some had already completed then identity check requirements several times but Womply continued to inconvenience my clients with unnecessary verification that they have already received! When the applicants submit the tax return Womply fails to verify if the information is actually correct but their computer system says they still did not submit the proper documentation! For example, North Coast Apparel, one of my clients, their PPP loan applicant was suddenly canceled by Womply after his company was already approved and the promissory note from the lender was signed and awaiting funding. no valid reason or explanation and no way of contacting anyone to have the problem fixed. No live customer service contact available and the only response received was computer generated making the owner start over & lost funding due to Womply’s negligence. Unfortunately, due to Womply’s negligence, North Coast Apparel might have to close its doors!

Minpunten:

See above…. It hit shitty and they need to hire some real people to handle important questions or let them talk to the SNA themselves!

Benjamin O.
Owner in VS
Computer- en netwerkbeveiliging, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Womply Help Us, Make Us!

5 3 maanden geleden

Pluspunten:

Increasingly better approach to how well this software adapts to the growth in the upcoming marketing small business owners and built trust between business owners and licensed companies to be loaners for the majority of market profits it deserves 👏 in my honest opinion.

Minpunten:

Not touch was awful only having wait nd the best thing about waiting is all good things come in good time so I don't see any downside to using Womply and their loans for helping your small businesses' successful.

Cody B.
personal helper in VS
Maatschappelijk werk, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

a dream head start thanks to Womply

5 7 maanden geleden

Opmerkingen: very easy to follow directions , would consider and recommend to others.

Pluspunten:

very user friendly, the whole process was simple and straight forward

Minpunten:

couldn’t think of an answer honestly ...