Wat is Meltwater?

What is Meltwater?

Meltwater, a pioneer of media intelligence, gives businesses the information advantage they need to stay ahead. More than 30,000 companies use Meltwaters media intelligence to stay on top of billions of online conversations and extract relevant insights to strategically manage their brands. With nearly 20 years of experience analyzing data, Meltwater is dedicated to personal, global service built on the local expertise of 60 offices across six continents.

Wie gebruikt Meltwater?

SaaS solution that helps communication professionals across all industries create digital marketing strategies to monitor media on social networks and manage influencer marketing.

Waar kan Meltwater worden geïmplementeerd?

Cloud, SaaS, Web, Android (mobiel), iPhone (mobiel), iPad (mobiel)

Over de leverancier

  • Meltwater
  • Gevestigd in San Francisco, Noorwegen
  • Opgericht in 2001
  • Telefonische ondersteuning
  • 24/7 (contact met medewerker)
  • Chatten

Beschikbaar in deze landen

Noorwegen

Talen

Chinees, Duits, Engels, Frans, Iers en nog 6 andere

Over de leverancier

  • Meltwater
  • Gevestigd in San Francisco, Noorwegen
  • Opgericht in 2001
  • Telefonische ondersteuning
  • 24/7 (contact met medewerker)
  • Chatten

Beschikbaar in deze landen

Noorwegen

Talen

Chinees, Duits, Engels, Frans, Iers en nog 6 andere

Video's en afbeeldingen van Meltwater

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Nog 6 andere bekijken
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Vergelijk de kosten van Meltwater met soortgelijke producten

Meltwater

N.v.t
Gratis versie
Gratis proef
N.v.t
Gratis versie
Gratis proef
N.v.t
Gratis versie
Gratis proef
US$ 18,00/maand
Gratis versie
Gratis proef

Functies van Meltwater

  • API
  • Aanpasbare rapporten
  • Antwoordbeheer
  • Beheer van digitale assets
  • Beheer van meerdere accounts
  • Bewaking
  • Bewaking van sociale media
  • Campagneanalytics
  • Campagnebeheer
  • Campaign tracking
  • Concurrenten volgen
  • Concurrentieanalyse
  • Contentbeheer
  • Conversies bijhouden
  • Dashboard
  • Detectie van influencers
  • Engagement tracking
  • Geautomatiseerd publiceren
  • Gedragsanalyse
  • Gegevens importeren en exporteren
  • Gegevensverzameling via meerdere kanalen
  • Gegevensvisualisatie
  • Influencers bijhouden
  • Klantenbinding
  • Klantensegmenten
  • Marketing via meerdere kanalen
  • Marketingautomatisering
  • Merken volgen
  • Multi-channel attribution
  • Postplanning
  • Prestatiemeetwaarden
  • Projectbeheer
  • ROI-tracking
  • Rapportage en analyse
  • Realtime analyse
  • Relatiebeheer voor influencers
  • Reviews controleren
  • Samenwerkingstools
  • Sentimentanalyse
  • Social marketing
  • Sociale media monitoren
  • Trefwoorden bijhouden
  • Trefwoorden filteren
  • Trendanalyse
  • Waarschuwingen/Meldingen
  • Websiteanalyse
  • Websitecontrole
  • Webtracking
  • Workflowbeheer
  • Zoeken/filteren

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An end-to-end Social Marketing Cloud for modern enterprises.
Tool voor management binnen social media met merkbewaking, delen van inhoud, ondersteuning voor meerdere netwerken, analyseren en volgen van sociale media/e-mail.
Send Social Media is the #1 social media management dashboard to manage, monitor, track and measure all of your marketing efforts.
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Waar goede marketeers geweldig worden.
Het alles-in-één marketingplatform van Mailchimps helpt kleine bedrijven met slimmere marketing, zodat je sneller kunt groeien.

Reviews over Meltwater

Gemiddelde score

In totaal
4,0
Gebruiksgemak
4,0
Klantenservice
3,7
Functies
4,0
Waar voor je geld
3,4

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001
Javier victor marian B.
Javier victor marian B.
Network Security Auditor in VS
Geverifieerde LinkedIn-gebruiker
Public relations en communicatie, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

best monitoring media software

5 3 jaar geleden

Opmerkingen: best tool for monitoring media outlets in latin america!

Pluspunten:

sysomos is a great combination of automated software that look into media outlets news in digital and keep a look into social media. Also, they have a robust database of latin america. Before wans't so great but they keep updating it. Now, it is hard to find adicional news outside sysomos.

Minpunten:

i have problems sharing my monitors and querys with other users and customer suppport couldn't help me. Also time to timee they have a breach or something working wrong and you dont receive and alert by email and they are very slow to solve it. I have issues in the past with my clients because of this.

Dede C.
Communications Manager in VS
Nutsbedrijven, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Overwogen alternatieven:

One tool that does almost everything we need

4 2 jaar geleden

Opmerkingen: We've been using it in this office for about 2 years now, and I used them previously at another job, as well. They're very responsive when you need help with something. I like the tool. It's intuitive and does just about everything we'd want it to. I do think their sales tactics were a little heavy-handed sometimes, putting deadlines on offers and whatnot, but when I talked to them about it, they lightened up a lot.

Pluspunten:

The dashboard for easy monitoring of our media and social coverage.

Minpunten:

They charge separate pricing for everything, and it seems that every time I turn around they're rolling out a cool new feature they want to share, but it's always extra.

Reactie Meltwater

2 jaar geleden

Dede, reviews like this give us motivation and help us ensure we continue to provide high-quality care. Thank you very much for your feedback and are glad you have continued to find value in Meltwater.

Geverifieerde reviewer
Vice President Board Of Directors in Canada
Geverifieerde LinkedIn-gebruiker
Computerhardware, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Overwogen alternatieven:

An acceptable tool that allows us to track our Media impact

3 3 jaar geleden

Opmerkingen: An OK tool to use if you've been used to the platform. Recommend looking elsewhere to see if another tool can help solve your specific needs and problems.

Pluspunten:

A fairly robust way of gathering all the news about our industry, company, and competitors all in one place. Quick setup after a couple of calls with our representative.

Minpunten:

the boolean logic strings are difficult to configure at first. We had issues with languages/news that had nothing to do with our industry. Not easily possible to laser-in on the information that we would find relevant for mass distribution. They need to make some enhancements as the UI seems dated, and at times difficult to navigate.

Maxim C.
marketing manager in Canada
Vastgoed, 501-1.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

convenient and clear email reports

5 3 maanden geleden

Pluspunten:

The daily reports directly in my inbox are super convenient.

Minpunten:

Twitter appears a lot on the reports, which is important because people are very vocal there. But sometimes the reports show every single re-tweet in a huge disorganized list. It would be great if the original tweet could be at the top, and all the duplicate re-tweets would only appear if we chose to 'expand' a list

Rameez B.
Content Developer in Zuid-Afrika
Detailhandel, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Overwogen alternatieven:

Great for customer engagement and as CRM tool

4 3 jaar geleden

Opmerkingen: For the two years that we used Meltwater we increased our media sales and overall agent productivity. This lead to a decrease in our ques and many more satisfied customers. There are better products however Meltwater will definitely get the job done.

Pluspunten:

The CRM tool is amazing at collating and managing all social media into a chronological timeline. What I like most about this software is the interface. Very fluid and modern and easy on the eyes. It is also user-friendly, I was able to upskill many agents within 2 days maximum.

Minpunten:

I do feel that the reporting could be a bit more specific or customisable. Especially when pulling agent reports, there is some information which I would like to see which is not there, so perhaps allowing a more in-depth customisable report functionwould be beneficial.