Wie gebruikt deze software?

Rental property management solution that helps businesses of all sizes manage tenants, track lease expiration, income, expenses, invoices, collect payments, prepare word orders and more.

Gemiddelde scores

10 beoordelingen
  • In totaal 3.3 / 5
  • Gebruiksgemak 3.7 / 5
  • Klantenservice 3.2 / 5
  • Functies 2.7 / 5
  • Waar voor je geld 2.8 / 5

Productgegevens

  • Beginprijs US$ 13,00/maand
  • Gratis versie Ja
  • Gratis proef Ja
  • Implementatie Cloud, SaaS, Web
  • Training Live online
    Webinars
    Documentatie
  • Ondersteuning 24/7 (contact met medewerker)
    Kantooruren
    Online

Leveranciergegevens

  • SuiteBlue
  • http://www.123landlord.com/

Over 123Landlord.com

Web-based solution that helps businesses manage tenants and properties, collect payments, track expenses, create work orders and more.

Functies van 123Landlord.com

  • Belastingbeheer
  • Berekening voor te late betalingen
  • Betalingen verwerken
  • Commercieel vastgoed
  • Contactenbeheer
  • Eigenaarsportal
  • Factureren
  • Huur bijhouden
  • Huurdersportal
  • Kredietcontrole
  • Lease tracking
  • Onderhoudsbeheer
  • Onkostenbeheer
  • Portefeuillebeheer
  • Tracking van verhuurders
  • Vacatures bijhouden
  • Verhuurdersdatabase
  • Verzekeringenbeheer
  • Websitebeheer
  • Wooneigendom beheren
  • Belastingbeheer
  • Huurdersportal
  • Kredietcontrole
  • Online betalingen
  • Tracking van verhuurders
  • Vacaturebeheer
  • Websitebeheer

De nuttigste reviews van 123Landlord.com

Customer Service is Appalling

Beoordeeld op 28-11-2017
Geverifieerde reviewer
Investing Specialist/Property Manager
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
1/5
In totaal
3 / 5
Gebruiksgemak
3 / 5
Functies en functionaliteit
1 / 5
Klantenondersteuning
2 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: It was good when i had a small portfolio, but lacked features required for larger portfolios. Horrible customer service...i would not recommend as issues are never resolved.

Pluspunten: The software works well for small landlords with basic needs. I used this along with Quickbooks when my portfolio was small and i had time to do manual calculations for clients. As my properties under management expanded over 50 it became very cumbersome and time consuming and i had to switch to a more extensive program.

Minpunten: The customer service is horrible. Prior to switching software we experienced some technical issues which were never rectified. I continued to pay for the system though i didn't need it to access past information. My credit card expired and I've been trying to get in touch with someone at 123 to reactivate it with no success for almost a month.

Property management software finally simplified!

Beoordeeld op 14-12-2012
Jason M.
President
Bron van de reviewer 
5/5
In totaal
5 / 5
Gebruiksgemak
Functies en functionaliteit
5 / 5
Klantenondersteuning
Waar voor je geld

Opmerkingen: I would highly recommend. No software installation. You can finally shred your leases and any other papers you may have involving your buildings and residents. Great support. Frequent updates and tweaking.

Pluspunten: After trying several web based property management programs, 123landlord in my opinion is the clear winner in this emerging market of web based PM software. The program is a very well thought out one, and beautifully designed. It really takes care of all the details for you. Yet, every tool is available to you, in order for you to manage your properties and residents more efficiently. I have been using 123 for quite some time now with no concern. Being in Canada, I like that it is a Canadian company. Communication has always been extremely responsive and helpful when I have dealt with customer support, which is always a huge decision maker for me...

Minpunten: No issues...

Horrible product and zero suppoort

Beoordeeld op 26-5-2017
Greg S.
Owner
Vastgoed, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer 
1/5
In totaal
3 / 5
Gebruiksgemak
1 / 5
Functies en functionaliteit
1 / 5
Klantenondersteuning
1 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: lots of ffrustration

Pluspunten: Absolutely none. It has a pretty nice interface, but nothing actually works. It is a great concept with terrible execution.

Minpunten: I subscribed to 123landlord a few months ago because it appeared to be great software. I soon discovered that the software still has three major bugs in it (the online payments don't work, the custom domain does not work, and the prefillable pdf forms don't work). Also you are supposed to be able to create online applications that feed into the software, and that does not work. Nothing ever gets fixed. I tied contacting technical support, and I got totally ignored. However, after I posted a scathing review on FaceBook of how bad 123landlord is I got an immediate response from service agent who at least responded to me a few times, but he failed to fix a single problem with the software. (BTW, I noticed that the reviews no longer appear on their FaceBook page). Finally I emailed asking to cancel my subscription to that horrible product, and I assumed (incorrectly) that someone would actually do it. Of course I got billed again. I am looking for something that actually works.

Online payments does not always work as needed.

Beoordeeld op 31-7-2017
Nick D.
Partner
Vastgoed, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer 
3/5
In totaal
3 / 5
Gebruiksgemak
4 / 5
Functies en functionaliteit
3 / 5
Klantenondersteuning
4 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Online payments from tenants.

Pluspunten: Pricing is reasonable and has an array of features however I primarily only use the online banking and related accounting features.

Minpunten: Does not automatically apply tenants online payments to open invoices.
Online payments system occasionally gets broken.
The website is typically sluggish.
Hard to reach support. Current support form is broken.

every year I get a programming error and a server issue

Beoordeeld op 12-8-2017
Kim W.
Property Manager
Vastgoed, 13-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer 
1/5
In totaal
1 / 5
Gebruiksgemak
1 / 5
Functies en functionaliteit
1 / 5
Klantenondersteuning
1 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: not one thing

Pluspunten: there is not one thing I like about this software - it is absolutely terrible and the customer service is non existent

Minpunten: Horrible customer service - I have had an internal service error for the last two and half weeks and they FINALLY got back to me and told me it was my issue - REALLY!! how!? No way to track security deposits - they took it away and will not put it back -
slow and clunky and just terrible in general

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