Kickserv

Kickserv has transformra

Opmerkingen: Awesome

Pluspunten:

This product was very Convenient...thank you [SENSITIVE CONTENT]

Minpunten:

Stipe fee are too much ....other than the I love it

Awesome product!! 10!!

Opmerkingen: I own a contracting business and it is perfect for my business.

Pluspunten:

I like the ease of use as well as the customer service.

Minpunten:

I wish I could modify some of the forms. The font is so small many of my customers are older and can’t read it very well.

Kickserv is a great app that I have used for my Piano Service Company.

Pluspunten:

All inclusive connectivity of all the data needed to run my (Piano Service) business. I consider myself a fairly expert user of kickserv, using it from its early inception, then called ' Service Sidekick'. I am totally on board to help bring it to its fullest potential, so dont take the cons section too hard...I use the system every day, all through the day, and my entire operation depends on this most awesome application.

Minpunten:

Software is gradually degrading. Latest update published makes KS sluggish, screen freezes constantly during scrolling. Reports have been altered to the point of useless. Quadruple redundant data entry, creating and closing an event, then a job. No auto fill on repeated fields. Phone numbers require dashes be entered. Format the field for straight 10 digit entry. Area code, city, and state are almost always the same in my service area. Why dont these fields hold and auto fill the last data entered? Internet standard these days is that the state is a 'state' field, only accepting 2 CAP characters in verified state identifiers. No notification if email is successful, and no notice when messages fail. This has caught me with my pants down with customers...( yes customers, not contacts) emailing time sensitive invoices and opportunitys.... guys, they are ESTIMATES, Not opportunitys!! Stripe send a payment received email notification...Awesome. The text is the problem. First words of auto generated notification says Congratulations!. Congratulations? We are small businesses....we take money, every day, all day. It is inapropriate, and smacks of a Condesending viewpoint. Miss labled fields: My customers are my 'customers' , not my 'contacts'. New address verify is great on service address, Why does it not verify billing address? Getting paid is a very important aspect of small business. Makes no sense.

KS Review

Opmerkingen: It has been a great experience.

Pluspunten:

The features that are most important are the maps to better route the techs, its simple, and i hardly ever have any issues.

Minpunten:

there is nothing that i dont like about it.

Quick to learn, Easy to use, Adapt to your needs

Opmerkingen: We are able to create estimates and work through an ongoing job without it effecting our bookkeeping within Quickbooks Online. Kickserv has allowed us to track our time records in records within the job record, but then only enter one final labor charge within the invoice itself. We are able to keep greater detailed notes about the piece of equipment without them being accessible to the customer.

Pluspunten:

Synchronization with Quickbooks Online. Basic functions are easy to use. Adaptable to your companies needs with custom fields and reports. Directions/maps are integrated into each customer location for quickly planning your days journey.

Minpunten:

You are unable to print report/search results from Kickserv, you are required to export to CSV format. It does not contain an inventory feature within the software.