--- description: Ontdek de plus- en minpunten van Kickserv en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Kickserv - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [HVAC-software](/directory/30107/hvac/software) > [Kickserv](/software/122541/kickserv) # Kickserv Canonical: https://www.capterra.nl/software/122541/kickserv Pagina: 1 / 17\ Volgende: [Volgende pagina](https://www.capterra.nl/software/122541/kickserv?page=2) > Vereenvoudig je servicebedrijf. Compleet plannings- en projectbeheer. Beheer leads, schattingen, projecten, facturen, betalingen waar je ook bent. > > Oordeel: score van **4.4/5** door 387 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Kickserv? Het servicebedrijf dat op papier gebaseerde processen wil elimineren, meer leads wil converteren, leads en kansen beter wil volgen en benutten, de controle wil krijgen over projectplanning en de facturering en incasso van geld wil stroomlijnen. ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.4/5** | 387 Reviews | | Gebruiksgemak | 4.4/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.4/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.4/5 | Gebaseerd op alle reviews | | Functies | 4.1/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: KickServ ## Commerciële context - **Beginprijs**: US$ 60,00 - **Prijsmodel**: (Gratis proef) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200 - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Chromebook (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Engels - **Beschikbare landen**: Australië, Canada, Verenigd Koninkrijk, Verenigde Staten ## Functies - Activiteitendashboard - Administratie - Afsprakenbeheer - Beheer van technici - Beheer van verlofuren - Beschikbaarheidsbeheer - CRM - Communicatiebeheer - Contactenbeheer - Documenten opslaan - Elektronische betalingen - Elektronische handtekening - Evenementenbeheer - Factureren - For Carpet Cleaners - GPS - Interactie bijhouden - Kalender-/herinneringssysteem - Kalenderbeheer - Kalendersynchronisatie - Klantenbeheer - Klantenbeheer - Klantendatabase - Kleurcodes en -pictogrammen - Offertes - Onderhoudsplanning - Online betalingen - Online tijdklok - Personeelsbeheer - Personeelsplanning - Plannen - Preventief onderhoud - Rapportage en analyse - Rapportage en statistieken - Real-Time Updates - Realtime planning - Reparatietickets - Reserveringsbeheer - Schattingen - Servicegeschiedenis - Taakbeheer - Terugkerende afspraken - Tijd bijhouden - Verkooppunt - Voor commerciële en/of industriële installateurs - Waarschuwingen/Meldingen - Werknemersdatabase - Werkorderbeheer - Workflowbeheer - Zelfserviceportal ... en 34 meer functies ## Integraties (12 in totaal) - Customer Lobby - Google Calendar - Google Contacts - Mailchimp - Microsoft Excel - Microsoft Outlook - Podium - QuickBooks Desktop - QuickBooks Online - QuickBooks Online Advanced - Stripe - pulseM ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - Chatten ## Categorie - [HVAC-software](https://www.capterra.nl/directory/30107/hvac/software) ## Gerelateerde categorieën - [HVAC-software](https://www.capterra.nl/directory/30107/hvac/software) - [Software voor dakbedekking](https://www.capterra.nl/directory/31298/roofing/software) - [Field service software](https://www.capterra.nl/directory/10009/field-service-management/software) - [Software voor schoonmaakbedrijven](https://www.capterra.nl/directory/10062/maid-service/software) - [Hoveniers software](https://www.capterra.nl/directory/20004/landscape/software) ## Alternatieven 1. [Connecteam](https://www.capterra.nl/software/153140/connecteam) — 4.6/5 (5060 reviews) 2. [Jobber](https://www.capterra.nl/software/127994/jobber) — 4.6/5 (1420 reviews) 3. [FieldPulse](https://www.capterra.nl/software/153475/fieldpulse) — 4.6/5 (412 reviews) 4. [Housecall Pro](https://www.capterra.nl/software/140363/housecall-pro) — 4.7/5 (2737 reviews) 5. [Service Fusion](https://www.capterra.nl/software/135788/service-fusion) — 4.3/5 (290 reviews) ## Reviews ### "The Best Value for the Money" — 5.0/5 > **Yvonne** | *15 december 2022* | Computer- en netwerkbeveiliging | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: The best feature of this product is the customer service. The ease of use and the product. > > **Minpunten**: Some limitations on reports. But always found work around > > Wonderful experience for over 11 years ----- ### "Great for One Tech" — 4.0/5 > **Jennifer** | *29 november 2021* | Medische apparatuur | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: I like that i can invoice the job with clear notes and history to the clients from my tech. Scheduling is easy. > > **Minpunten**: Wish there was a way to alert the tech out of the app. I review a work order and see I need more notes or need him to advise on a part \# so that I can quote. I have no way to tell him this other than to copy the notes and email him separately. > > I enjoy using the product from my desk and the tech doesn't have any complaints from the app. ----- ### "Kickserv is a great app that I have used for my Piano Service Company." — 2.0/5 > **Scott** | *24 juni 2017* > > **Pluspunten**: All inclusive connectivity of all the data needed to run my (Piano Service) business. I consider myself a fairly expert user of kickserv, using it from its early inception, then called ' Service Sidekick'. I am totally on board to help bring it to its fullest potential, so dont take the cons section too hard...I use the system every day, all through the day, and my entire operation depends on this most awesome application. > > **Minpunten**: Software is gradually degrading. Latest update published makes KS sluggish, screen freezes constantly during scrolling. Reports have been altered to the point of useless. Quadruple redundant data entry, creating and closing an event, then a job. No auto fill on repeated fields. Phone numbers require dashes be entered. Format the field for straight 10 digit entry. Area code, city, and state are almost always the same in my service area. Why dont these fields hold and auto fill the last data entered? Internet standard these days is that the state is a 'state' field, only accepting 2 CAP characters in verified state identifiers. No notification if email is successful, and no notice when messages fail. This has caught me with my pants down with customers...( yes customers, not contacts) emailing time sensitive invoices and opportunitys.... guys, they are ESTIMATES, Not opportunitys\!\! Stripe send a payment received email notification...Awesome. The text is the problem. First words of auto generated notification says Congratulations\!. Congratulations? We are small businesses....we take money, every day, all day. It is inapropriate, and smacks of a Condesending viewpoint. Miss labled fields: My customers are my 'customers' , not my 'contacts'. New address verify is great on service address, Why does it not verify billing address? Getting paid is a very important aspect of small business. Makes no sense. ----- ### "Servicing Company - Long-time User" — 4.0/5 > **Doug** | *23 november 2021* | Muziek | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: - As a CRM software, we are able to manage all of our customers, scheduling, invoicing and reporting (not as bookkeeping or Financial Statements) in a generally good way. - The inter-connectionedness of the various parts of the software makes it easy to navigate from one function to another. - Although there has been some down time (which can be very difficult because we cannot function), but over the long-term it has not be crucial. Being an online CRM allows me to use any device. - We are able to save virtually anything (pics, docs, etc.) for future use, which has been crucially important to us. - The integration with Stripe for payment from our customers is now essential to our processes. It has worked flawlessly, easy to use, and easy to deal with Stripe for various things we need to do, including refunds. - It works well for both our field service and in-shop jobs. This is crucial because using two systems would be very difficult. -We are easily able to tailor the Products/Services, pricing, descriptions, to our specific needs - not being locked into some format that we don't like. > > **Minpunten**: - Support is sometimes tedious. - New features added (if we find out about them at all) can be very disruptive to our processes, and confusing. While some of them make sense in a wider world, they sometimes are baffling and frustrating in our business. - We have 2 locations (and hope to have many more) and need to have separate systems. Kickserv requires us to use separate browsers for each. How are we going to be able to do that with 5 or 10 locations? And we're finding that some functions (e.g. access to support\!) are no longer working on Firefox, one of the best and most popular browsers available. This is a serious problem for us. - Although a great deal of our business is field work, we do not/cannot use the mobile app with our techs because it is far too limiting. They need to be able to access much more information than what is available to them, and so we have them login through a browser on their phones. - There are essential functions that we have to do in business that Kickserv has not been able to program into the system (even when we offered to pay big $ to get them). E.g. There are several email templates, and auto sending emails: We need one to be sent as a follow up to Jobs, and another (sent out 6 or 12 months later) to remind people to schedule services . We have to do all of this manually, and would love to find a way to get it done automatically. Summary: Some things are hard to get into the software that other companies would also make good use of. > > Generally very good. ----- ### "Best Value for Scheduling/invoicing software" — 4.0/5 > **Katielynn** | *23 november 2021* | Bouw | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: This product makes it easy to store a lot of data for our business including customers, project history, photos of job sites, notes for customers, dispatching crews to jobs, invoicing customers. > > **Minpunten**: We experience some software bugs throughout use, which are often resolved with time. If I delete something on accident, there is not an undo button. If we change an estimate for a customer, there is no easy access to old records of past versions of the estimate unless we duplicate them every time we make a change. This can put us in a situation sometimes we are trying to substantiate claims to contractors about original estimates and the changes we made. Sometimes Kickserv will not work at all for a short period of time while our crews are on jobsites trying to upload photos/information or find their next jobsite, though this fairly rare. I wish there was an option to not allow credit card payments for certain invoices such as our contractors who are much larger jobs. Though, we have worked around this with different options such as sending a PDF instead. > > Overall, I have been more than satisfied with Kickserv. I initially navigated the platform pretty easily, along with ample help from the support team. Whenever I experience a problem, I receive help via the chat function from the same customer support members who are quick to provide solutions. ----- Pagina: 1 / 17\ Volgende: [Volgende pagina](https://www.capterra.nl/software/122541/kickserv?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/122541/kickserv) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens