Wat is Kickserv?
Gebouwd en vertrouwd door professionele servicebedrijven. De gebruiksvriendelijke en betaalbare software voor lokale servicebedrijven met 1-25 werknemers.
Compleet projectbeheer: planning, beheer van leads, schattingen, uitvoer van volledige opdrachten vanuit het veld, facturen, betalingen en meer. Volledig geïntegreerd met Quickbooks. Ook is het een bewezen platforms om je serviceactiviteiten mee te vereenvoudigen en te beheren.
Al meer dan 20 jaar vertrouwd door duizenden servicebedrijven.
Wie gebruikt Kickserv?
Het servicebedrijf dat op papier gebaseerde processen wil elimineren, meer leads wil converteren, leads en kansen beter wil volgen en benutten, de controle wil krijgen over projectplanning en de facturering en incasso van geld wil stroomlijnen.
Twijfels over Kickserv?
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Reviews over Kickserv
What did we do without Kickserv?
Kickserv has transformra
This product was very Convenient...thank you [SENSITIVE CONTENT]
Stipe fee are too much ....other than the I love it
2 jaar geleden
Thank you for the feedback and continued support, Samuel. 5 stars is what we strive for. Thank you again.
Awesome product!! 10!!
Opmerkingen: I own a contracting business and it is perfect for my business.
I like the ease of use as well as the customer service.
I wish I could modify some of the forms. The font is so small many of my customers are older and can’t read it very well.
2 maanden geleden
Hello Vonnie, thank you so much for taking time out of your schedule to leave us a review. That's excellent feedback about the forms. I'll send this over to our product team for future consideration (perhaps a font selection tool). Please let us know if you need help with anything.
Kickserv is a great app that I have used for my Piano Service Company.
All inclusive connectivity of all the data needed to run my (Piano Service) business. I consider myself a fairly expert user of kickserv, using it from its early inception, then called ' Service Sidekick'. I am totally on board to help bring it to its fullest potential, so dont take the cons section too hard...I use the system every day, all through the day, and my entire operation depends on this most awesome application.
Software is gradually degrading. Latest update published makes KS sluggish, screen freezes constantly during scrolling. Reports have been altered to the point of useless. Quadruple redundant data entry, creating and closing an event, then a job. No auto fill on repeated fields. Phone numbers require dashes be entered. Format the field for straight 10 digit entry. Area code, city, and state are almost always the same in my service area. Why dont these fields hold and auto fill the last data entered? Internet standard these days is that the state is a 'state' field, only accepting 2 CAP characters in verified state identifiers. No notification if email is successful, and no notice when messages fail. This has caught me with my pants down with customers...( yes customers, not contacts) emailing time sensitive invoices and opportunitys.... guys, they are ESTIMATES, Not opportunitys!! Stripe send a payment received email notification...Awesome. The text is the problem. First words of auto generated notification says Congratulations!. Congratulations? We are small businesses....we take money, every day, all day. It is inapropriate, and smacks of a Condesending viewpoint. Miss labled fields: My customers are my 'customers' , not my 'contacts'. New address verify is great on service address, Why does it not verify billing address? Getting paid is a very important aspect of small business. Makes no sense.
6 jaar geleden
Hello Scott, We agree that April and May were not good months for Kickserv. We are so very sorry. We did correct the couple of issues that were inherited from the massive migration of hundreds of original customers from our legacy platform. We regret not anticipating those issues prior. I would like to clarify some points you made: 1. We do not require dashes in phone numbers fields. 2. We do indicate if an email has failed in your Dashboard > email activity page. 3. Opportunities is a way to make our program more applicable to more people. When you do send out the template it does say estimate. We can help you with how it looks if you need something custom. Let me know. 4. Regarding your comment about the billing address, typically we are not verifying the address so much as we are just indicating on the map where that service address located for routing purposes and driving instructions.
Opmerkingen: It has been a great experience.
The features that are most important are the maps to better route the techs, its simple, and i hardly ever have any issues.
there is nothing that i dont like about it.
Hello Erica, Thank you for taking the time to leave us a review. We know that our users are busy people and we really appreciate it when we get feedback. We are thrilled you are having such a great experience using Kickserv.
Quick to learn, Easy to use, Adapt to your needs
Opmerkingen: We are able to create estimates and work through an ongoing job without it effecting our bookkeeping within Quickbooks Online. Kickserv has allowed us to track our time records in records within the job record, but then only enter one final labor charge within the invoice itself. We are able to keep greater detailed notes about the piece of equipment without them being accessible to the customer.
Synchronization with Quickbooks Online. Basic functions are easy to use. Adaptable to your companies needs with custom fields and reports. Directions/maps are integrated into each customer location for quickly planning your days journey.
You are unable to print report/search results from Kickserv, you are required to export to CSV format. It does not contain an inventory feature within the software.
5 jaar geleden
Christy, Thank you for your time. We very much appreciate the review. Beutel and Kickserv have been working with each other over 9 years now. I can work with you to see if we can come up with a solution for the printing situation. We now have two fabulous features that you may want to check out - Edge and Listings. They are certain to help your company grown