Open Dental

The Best Practice Management Software

Opmerkingen: Open Dental manages all of our schedule, records, and manage claims and payments. I couldn't practice without it.

Pluspunten:

I've used Dentrix and Eaglesoft before using Open Dental, and have to say that Open Dental is by far the best. Everything is straightforward, it's simple to learn, and very customizable. Managing patient records and tracking claims and payments is a breeze. Their customer support is incredibly helpful, and the backlog of webinars and videos are the perfect training tools for someone learning the software. On top of the great functionality, the cost is incredibly affordable and makes selecting Open Dental a no brainer.

Minpunten:

The only downside that I've experienced is that some things take extra steps to reverse if you've made a mistake. Other than that, it's very easy to use.

DO IT

Opmerkingen: Overall, this is an easy decision. I highly recommend Open Dental. I have used others, and Open Dental is by far the best out there. It is the cheapest, easiest, and most simple out there. There are many features that makes it amazing. SWITCH today.

Pluspunten:

The most easy answer all day. GET OPEN DENTAL. It is the best and easiest dental software that you will ever use! Seriously, listen to me. GET OPEN DENTAL. I have used Dentrix, Eaglesoft, and others and Open Dental is by far the easiest to use. The support is AMAZING. you never hear about this with any company, but this company is great at answering questions.

Minpunten:

There is not ONE thing that I do not like about Open Dental. They are a great company and a great software.

Unsatisfactory

Opmerkingen: Other reviewers write that they came from Dentrix. I find this add. That is the opposite of my experience.
User cannot simultaneously open Chart and schedule book. Try writing patient note and look something up in the schedule - not possible. Set the procedure complete in Chart and nothing. You also necessarily need to add it to appointment procedures and complete from Schedule book. What a waste of time. Clinical notes and completed/planned procedures are displayed in the same window - it's a pain to find and add notes. Overall, I don't find Open Dental intuitive. I miss many features from Dentrix where modules are clearly separated and easy to navigate. I would not recommend.

Pluspunten:

Ability to text patients from within. Quick online support with chat option.

Minpunten:

It lack usability. Features are outdated.

Everything you need, nothing you don't.

Opmerkingen: There is a learning curve, but if you take the time to explore the features, you will find the solution to nearly every problem you have ever come across. If not, it's probably in the next update.

Pluspunten:

Clearly designed by people that understand dentistry.

Minpunten:

Price of eservices. Specifically text and emails.

We love Open Dental!

Pluspunten:

One of the things we love most about Open Dental is how customizable it is. In so many areas of the software, we can make it look and feel exactly how we want. Their customer service is amazing. We can call or chat with them any time and always get a timely response.

Minpunten:

We have used Open Dental for about 5 years and have never had any huge problems. If/when there are issues, they do a great job addressing them in the next update.