Appointy

Appointy: Your All-in-One Solution for Appointment Booking

Opmerkingen: I had the chance to use Appointy as an intern in the university's pharmaceutical research and development department for scheduling and managing meetings with team members and outside collaborators. The program succeeded in streamlining our appointment procedures to a great extent. We were able to simply create reminders, prevent calendar conflicts, and schedule and change appointments because to its user-friendly design. Our productivity increased and we were able to maintain organization throughout our research projects because to Appointy's seamless interface with our email and calendar systems.

Pluspunten:

For companies wishing to manage their appointments effectively, Appointy offers a variety of advantages. First of all, it's simple to navigate and set up because to its user-friendly layout. The software offers a number of customisation possibilities, enabling companies to brand their booking system to fit their needs. Automated reminders, online payments, and real-time availability are just a few of Appointy's extensive feature sets that improve client satisfaction and lower no-show rates. The platform is appropriate for businesses of all sizes because it supports numerous locations and staff members. Additionally, Appointy's customer service is attentive and supportive, guaranteeing a positive user experience.

Minpunten:

The restricted alternatives for Appointy's software integration are a negative. It lacks more thorough integrations with CRM or marketing tools, although it does provide basic integrations with well-known systems like Google Calendar and Outlook. The pricing structure should also be taken into account because it might not be economical for small enterprises with loose appointment requirements. Finally, although though the software allows for customization, some customers could find that the design and branding possibilities are a little restricted, especially if they have certain design preferences.

Best I Could Find

Opmerkingen: Appointy is the best solution I've found for our scheduling needs. We use Appointy to schedule energy audits and assessments that last 1-4 hours each across a team of 8 analysts. The best part of Appointy is the ability to set regular and irregular availabilities and unavailabilities for each service tech. We have a pretty unique schedule for our team that rotates between A and B schedules every two weeks. Although it was a bit challenging to set up and required a workaround or two, we were able to set it up in Appointy where other scheduling software would have failed.

Pluspunten:

It has a lot of freedom and flexibility to set up unique and complex schedules. Also love that we can create accounts for external referral partners and they can schedule appointments right in our system without having to involve any in-house staff. Same goes for customers scheduling themselves through a link we added to our website.

Minpunten:

I wish there were more integration capabilities. The google calendar integration that we use only supports syncing with one account. It would be great if it could also sync with each technician's calendar individually. I also wish it had more out of the box integrations with common CRM platforms and the ability to build custom APIs. I also wish there was some more logic or rules built into how the system pairs an appointment with a technician such as the distance between appointments and recent service volume. The email notifications sent to customers should also have more options to send specific messages based on the type of appointment.

2 years of non-functioning iOS app and unsupported browser version

Pluspunten:

2 years ago was easy to use. Still affordable. 2 years ago was supported and had good customer service

Minpunten:

I have been with Apponity for years. I am now leaving. The reason for my departure is complete inability to work on mobile. iOS app and mobile browser nowadays never work properly. Never is a strong word but it is really never. Mobile app and mobile browser options are limited. Parts and pieces are not functioning after each iOs update. This only indicates that the software is no longer supported in a timely manner by the parent company in Singapore. I can only use my Desktop. Nowadays it is a big drawback for any functioning business. I contacted Appointy multiple times and "we are working on the app" is the only answer. I am leaving although I will lose history of hundreds of clients . The system allows to export only addresses and names and none of the past appointments. Very inconvenient but I have no other choice.

Appointy - Appointment Scheduling Software

Opmerkingen: I currently utilise and recommend Appointy Online Software used for my Beauty Therapy Business "Beyond Skin Deep". I find it extremely helpful as the clients are able to book themselves in at their convenience and also allows me the freedom to attend to the clients without having to continually answer the phone or call back when I'm busy. The clients love it and so do I! Its easy to use , they just log onto my website, register their details, select the time, select the beauty treatment and their done! Appointy booking is 24/7 so its even great for shift workers and medical staff ....Thanks Appointy

Pluspunten:

Appointy also has great back up if you need to know any questions.Very helpful

Minpunten:

If there are two people trying to book in online at the same time eg through peak periods(Christmas) There can be a little confusion, but has only ever happened twice and solved this by manually calling one of the clients and rebooking them.

Appointments Simplified for Very Busy People

Pluspunten:

My work schedule is quite erratic and I’m often running from one part of the office to the other side of the building. Aside from my projects and day-to-day tasks, I have weekly meetings with staff and other employees. I’m so glad we have Appointy which is a software that manages appointments. With Appointy, I can oversee my schedule in one system and not get sidetracked with other matters. This system links to my Google calendar and even helps me with booking rooms for our meetings. I get a reminder each time and the software also checks to see if I need to make a recurring appointment.

Minpunten:

There were a couple of times wherein there were glitches when I used the application on my phone, but other than that, I didn’t encounter anymore problems afterwards. It has been very useful for me.